2017 Ford Fusion Energi

I BOUGHT THE CAR ABOUT 2 WEEKS AGO AND THE 12V BATTERY WAS LOW AND WHEN YOU TURN THE CAR OFF IT PUT THE CAR IN SLEEP MODE DISABLING THE REMOTE FUNCTION (REMOTE LOCK/UNLOCK STARTING AND CHARGE STATE) ON THE APP. I JUST ASSUMED IT WAS FROM SITTING ON THE DEALER LOT FOR A FEW MONTHS AND BRUSHED IT OFF BUT TWO WEEKS LATER AFTER CHARGING THE CAR TWICE A DAY IT STILL HAPPENS IF I JUST RUN ON ELECTRIC FOR MY COMMUTE. IT APPEARS THE CAR HAS A POWER DRAIN SOMEWHERE I HAVE MADE AN APPOINTMENT AT THE DEALER TO SEE IF THIS CAN BE RESOLVED AND HOW MUCH IT WILL COST SINCE I AM OUT OF THE BUMPER TO BUMPER WARRANTY (41000 MILES).

SOMETIMES MY CAR WILL NOT START CORRECTLY. I THEN HAVE TO TURN IT OFF , LET IT SIT FOR A COUPLE OF MINUTES AND THEN START IT UP AGAIN. IT GENERALLY HAPPENS AGAIN BUT THE THIRD TIME I START THE CAR, IT GENERALLY GOES INTO THE MODE IT HAS TO BE IN TO START DRIVING. ALSO, WHEN I PUT THE CHARGER INTO THE OPENING, IT NEVER GIVES ME THE FULL 22 MILES USING ONLY ELECTRICITY. I USUALLY ONLY GET ABOUT 10 OR 12. WHY DOES THAT HAPPEN?

THIS HAS HAPPENED SEVERAL TIMES AT FREEWAY SPEEDS ON FREEWAYS. THIS ISSUE OCCURS WHEN USING ADAPTIVE CRUISE CONTROL IF THE VEHICLE ENCOUNTERS A PANIC STOP SITUATION AND DETERMINES IT IS UNABLE TO AUTONOMOUSLY STOP IN TIME. WHEN THE COLLISION WARNING ACTIVATES AND THE DRIVER USES THE BRAKES, THE ADAPTIVE CRUISE CONTROL DISENGAGES THE AUTONOMOUS BRAKING AND BRAKING IS REDUCED UNTIL THE BRAKE PEDAL TRAVELS A SIGNIFICANT AMOUNT. THIS INCREASES THE STOPPING DISTANCE AND MAY CAUSE AN ACCIDENT. THE BEHAVIOR OF THE ADAPTIVE CRUISE CONTROL SHOULD BE CHANGED SO THAT A DRIVER APPLYING THE BRAKES DISENGAGES ADAPTIVE CRUISE CONTROL ACCELERATION (IF ACTIVE) BUT DOES NOT DISENGAGE ADAPTIVE CRUISE CONTROL BRAKING (IF ACTIVE). I HAD A 2005 JAGUAR WITH ADAPTIVE CRUISE CONTROL AND IT DID NOT EXHIBIT THIS BEHAVIOR.

WHILE DRIVING MY CAR ON THE FREEWAY THE COMPUTER SCREEN SHUTS OFF AND TURNS BACK ON, THIS HAS HAPPENED SEVERAL TIMES, TOOK THE DEALERSHIP AND THE NOW SERVICE MANAGER SAID MAYBE IT NEEDS A UPDATE, WHICH ACCORDING TO FORD IT DOES NOT. WHILE PARKED TURNED OFF, YOU CAN HEAR ELECTRICAL COMPONETS MAKING NOISES. I ONLY HAVE A VIDEO OF IT HAPPENING WHILE DRIVING THAT I CANT UPLOAD. ALSO, THE COMPUTER TRIED TO EJECT A CD BUT I HAVE NEVER USED THE CD PLAYER. ALSO THERE IS THE TRANSMISSION WHAT WHEN PUTTING IN DRIVE OR REVERSE KICKS REALLY HARD. THERE WAS A COUPLE TIMES THE CAR COULDNT CHANGER GEERS LIKE THE RPM WERE REVING UP BUT NOT CHANGING GEERS

THE VEHICLE WAS PURCHASED ABOUT 4 MONTHS AGO WITH 3,000 MILES. HAVE ALREADY FILED A COMPLAINT WITH NHTSA REGARDING A PROBLEM WITH WIRING HARNESS WHICH CAUSED VEHICLE TO LOSE POWER IN TRAFFIC AS WELL AS CHANGE GEARS. FORD LOOKED AT THE PROBLEM AND SAID COMPUTER DIDN'T RECORD. UPON RECEIVING CAR BACK (5TH TIME FOR SAME ELECTRICAL PROBLEM) THE CAR BEGAN EXHIBITING THE SAME PROBLEM. ON 8/5/17, WHILE IN GARAGE THE ALARM UNEXPECTEDLY STARTING GOING ON AND OFF, DOORS LOCKING AND UNLOCKING. SEE BELOW FOR DETAILS. AS OF 8/17/17 FORD HAS NOT BEEN ABLE/WILLING TO ESCALATE IT TO SENIOR ENGINEERING TO EXPLAIN WHY THE EVENTS ARE NOT RECORDED IN THE COMPUTER. PLEASE NOTE, WE HAVE VIDEOS OF THE VEHICLE IN MOTION AND BEING LOADED ON TOW TRUCK WHILE ALARMS ETC ARE ACTING UP. WE BELIEVE THIS TO BE A VERY SERIOUS SAFETY FLAW. SEE BELOW FOR DETAILS SENT TO FORD ON 8/8/2017. 1. CALLED FORD ROADSIDE - 8/8/17 10:00PM (APPROX) 2. THE CAR KEPT TURNING ON AND OFF. 3. MOVED CAR TO FRONT SO TOW TRUCK COULD GET IT 4. WHILE I WAS DRIVING FROM BACK OF HOUSE TO FRONT, IT PUT ITSELF INTO PARK. AND THEN BACK INTO DRIVE. YOU COULD FEEL THE ELECTRONIC DIAL SHIFTER MOVE MECHANICALLY 5. GOT TO FRONT OF HOUSE. ALARM CONTINUED TO TRIP. LEFT CAR ON IN ACCESSORY MODE TO KEEP ALARM FROM GOING OFF AND LEFT IN PARK. AFTER 10 STEPS AWAY FROM CAR (9:55PM) IT PUT ITSELF INTO DRIVE AND DROVE INTO THE BACK OF MY TRUCK. NO DAMAGE THAT I CAN SEE. BUT HAVE PHOTOS. 6. DECIDED TO MOVE BACK TO GARAGE AS TO NOT BE A RISK TO NEIGHBORS. THE CAR KEPT LOCKING AND UNLOCKING DOORS. 7. IT'S NOW IN GARAGE. IT KEEPS LOCKING, UNLOCKING AND POWER CYCLING...AND SHORT ALARM SOUNDS 8. WHEN TOW TRUCK ARRIVED, ALARM AND OTHER ELECTRICAL ISSUES PERSISTED WHILE BEING LOADED AND WHILE THE TOW TRUCK DROVE AWAY AGAIN, WE HAVE A COUPLE OF VIDEOS, AS WELL AS 3 EYE WITNESSES TO CONFIRM THIS BEHAVIOR.