2007 Ford Freestyle

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE DEPRESSING THE BRAKE PEDAL AND APPROACHING A STOP LIGHT AT SPEEDS OF 35 MPH, THE ENGINE EXHIBITED A HIGH INCREASE IN RPMS. THE BRAKES WOULD NOT IMMEDIATELY ENGAGE AND WITHIN A FEW SECONDS, FINALLY ENGAGED. SHE APPLIED MINIMAL PRESSURE TO THE BRAKE PEDAL IN AN ATTEMPT TO DECREASE THE HIGH ENGINE RPMS AND DISCONTINUE THE IDLING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS 19,290 AND THE CURRENT MILEAGE WAS 52,000.

WHILE DRIVING AT ABOUT 55 MPH I ACCELERATED TO PASS A VEHICLE, THE GAS PEDAL STUCK AFTER I TOOK MY FOOT OFF. I SHIFTED TO NEUTRAL AND BACK INTO DRIVE. THE CAR BEGAN TO ACCELERATE AGAIN. I SHIFTED INTO NEUTRAL A SECOND TIME AND LOOKED DOWN AT THE PEDAL TO SEE THE FLOORMAT CAUGHT ON THE BOTTOM OF THE PEDAL. I KICKED IT AWAY FROM THE PEDAL AND RESUMED NORMAL DRIVING. UPON ARRIVING, I INSPECTED THE FLOORMAT, WHICH IS ORIGINAL, AND FOUND IT WAS STILL ATTACHED TO THE MAT HOOK. THE DESIGN PERMITS THE MATS TO ROTATE AND CATCH ON THE PEDALS APPARENTLY. *TR

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN DRIVING OR IDLING THE VEHICLE WILL STALL WITHOUT ANY PRIOR WARNINGS. ALSO WHEN SHIFTING INTO REVERSE, THE VEHICLE WILL LURCH BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN STATED THAT THE THROTTLE BODY NEED TO BE REPLACED AT AN EXPENSE OF $800.00. HE THEN ADDED THAT THE PARTS WERE ON BACKORDER. THE FAILURE MILEAGE WAS 64,000.

MY 2007 FREESTYLE ACCELERATES WITHOUT WARNING. THIS STARTED ABOUT 2 WEEKS AGO. ON SATURDAY AUG 29, MY CAR WOULD NOT START, I TOOK IT TO THE DEALER AND WAS TOLD MY BATTERY NEEDED REPLACEMENT (AGAIN NO WARNING OF A PROBLEM) 3 DAYS LATER 9/2 WHILE BACKING UP, MY CAR SUDDENLY AND VIOLENTLY ACCELERATED AND JERKED BACKWARDS, I NEARLY HIT A CAR. I IMMEDIATELY WENT TO THE DEALER, THEY TOLD ME I NEEDED A THROTTLE BODY BUT THE PART IS ON BACK ORDER UNTIL DEC. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THEY ARE AWARE OF THE PROBLEM AND THE "ENGINEERS ARE REDESIGNING THE PART AND THE DEC DATE IS ONLY A PROJECTION" I INQUIRED ABOUT THE DEALER GIVING ME A LOANER CAR, WAS TOLD NO, BUT I COULD RENT ONE, I TOOK MY CAR HOME, IN THE 7 MILES THAT I DROVE I HAD 3 UNEXPECTED ACCELERATIONS. THE CAR IS NOT DRIVABLE AND NOW WILL SIT IN THE GARAGE UNTIL WHO KNOWS WHEN. NOTHING HAS BEEN DONE BY FORD TO CORRECT THE IMMEDIATE SAFETY ISSUE. MY CAR ONLY HAS 44000 MILES, AND HAS HAD ALL RECOMMENDED SERVICES DONE BY THE DEALER AT THE RECOMMENDED INTERVALS. *TR

AT A STOP LIGHT IN HEAVY TRAFFIC WITH BRAKE DEPRESSED, MY VEHICLE STARTED TO REV UP VERY HIGH AND THEN STALLED. THIS CONTINUED TO DO THIS EXCESSIVELY UNTIL I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. THE WRENCH LIGHT CAME ON ONLY AFTER THE PROBLEM HAD OCCURRED. I FELT AS THOUGH THE CAR WAS OUT OF CONTROL LIKE IT WAS GOING TO TAKE OFF WITH MY FOOT ON THE BRAKE. I WAS AFRAID THAT MY CAR WAS GOING TO HIT ANOTHER CAR. EVERYONE AROUND WAS STARRING AT ME LIKE I WAS SOME CRAZY DRIVER! AFTER HELP ARRIVED, WE TOOK TO THE NEAREST DEALERSHIP AND WAS TOLD THAT IT NEEDED A NEW ELECTRONIC THROTTLE BODY WHICH WOULD NOT BE COVERED UNDER MY POWERTRAIN WARRANTY. AFTER RESEARCH, I FOUND THAT FORD HAD ISSUED A TSB FOR THIS MATTER AND IS FULLY AWARE OF THIS PROBLEM BUT HAS FAILED TO ISSUE A RECALL OR PAY FOR THIS DEFECTED PART. THE TSB NUMBER IS 06-21-1. STILL THE DEALERSHIP REFUSED TO COVER THIS REPAIR WHICH WILL BE $691 PLUS THE $85 INSPECTION FEE. I FOUND THAT THIS IS A VERY COMMON PROBLEM IN THE FORD FREESTYLES AND THIS IS HAPPENING TO MANY MORE FORD OWNERS OUT THERE. THE PART IS GOING TO TAKE AT LEAST A MONTH TO GET. FORD SAYS IT IS ON BACKORDER. WORST OF ALL, THE DEALERSHIP TOLD ME THAT MY CAR SHOULD BE DRIVABLE UNTIL THEN!!!! MY CAR HAS LESS THAN $50,000 MILES ON IT AND IT IS ABSOLUTELY RIDICULOUS THAT FORD WILL NOT OWN UP TO THIS. I DEFINITELY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND CONTINUING TO DRIVE THE CAR WILL PUT ME AND MY FAMILY AND PERHAPS OTHERS IN HARMS WAY. *TR

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL, THE VEHICLE WOULD LUNGE FORWARD UNEXPECTEDLY AT LEAST A FOOT, AS IF SHE SLAMMED ON THE BRAKES. THE "WRENCH" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. WHILE DRIVING OVER 50 MPH, THE RPMS WOULD INCREASE AND THE VEHICLE WOULD NOT GAIN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY FOUND THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE AND AFFECTED THE POWERTRAIN, WHICH HER WARRANTY WOULD NOT COVER. THE DEALER RESET THE VEHICLE CODES TO CLEAR THE "WRENCH" WARNING INDICATOR. THE REPAIR COST WAS ESTIMATED AT $655, WHICH WOULD BE AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 64,742.

TL*THE CONTACT OWNS A 2007 FORD FREESTYLE. WHILE STOPPED AT A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED,THE VEHICLE REVS AND JERKS FORWARD. IN ADDITION, WHEN THE VEHICLE IS PLACED INTO REVERSE AND THE BRAKE PEDAL IS DEPRESSED, THE VEHICLE REVS AND JERKS BACKWARDS. THE CURRENT MILEAGE WAS 26,099 AND FAILURE MILEAGE WAS 22,000.