2007 Ford Freestyle

MY 2007 FORD FREESTYLE LIMITED EXPERIENCED UNEXPECTED SURGING FORWARD AND SURGING WHILE IN REVERSE. INCIDENT HAPPENED TWICE IN THE SAME DAY. WARNING LIGHTS CAME ON. CAR WAS TAKEN TO LOCAL FORD DEALERSHIP FOR EVALUATION. DIAGNOSTICS INDICATED THAT THE THROTTLE BODY WAS BAD AND NEEDED REPLACED. WE WERE INFORMED THAT THERE WAS A NATIONAL SHORTAGE OF REPLACEMENT THROTTLE BODY ASSEMBLIES FOR THIS MODEL AND THAT THE PART WAS ON BACK ORDER. ESTIMATED TIME FRAME THE DEALERSHIP EXPECTED THE PART WAS MID AUGUST. A GENERAL INTERNET SEARCH REVEALED MANY SIMILAR STORIES OF FORD FREESTYLE OWNERS WITH SIMILAR YEAR CARS WITH SIMILAR MILEAGE I SUGGEST AN INVESTIGATION BE CONDUCTED INTO WHY THERE IS A SHORTAGE OF THIS PART IE TO MANY SIMILAR MODEL CARS WITH FAULTY PARTS TO KEEP UP WITH DEMAND. THIS POSES AS SAFETY CONCERN FOR MY FAMILY AS UNEXPECTED SURGES COULD LEAD TO FATAL ACCIDENTS. *TR

FIRST: I DRIVE A 2007 FORD FREESTYLE . VIN # 1 SECOND: I HAVE HAD A PROBLEM WITH CAR SURGING FORWARD AFTER ONLY A FEW MONTHS OF OWNERSHIP. TOOK THE CAR INTO LOCAL FORD DEALER TO TELL THEM THE PROBLEM IN 08 AND THEY COULDN'T GET THE PROBLEM TO OCCUR WHILE DRIVING. TOOK IT BACK IN 09 AGAIN WITH SAME PROBLEM HAPPENING A LITTLE STRONGER FORWARD...STRONG SURGE FROM REVERSE TO DRIVE AS WELL AS JUST STARTING OFF FROM STOP SIGN OR RED LIGHT. BOTH OF THESE VISITS WERE WHILE MY CAR WAS IN WARRANTY!!!!! LAST WEEK WHILE HAVING A PASSENGER IN MY CAR MY CAR PULLED ME ,WITH FOOT ON BRAKE INTO AN INTERSECTION. NO ACCIDENT...ONLY SCARED. WHILE DRIVING TO DEALERSHIP AC WENT OUT. LIKE AN ELECTRICAL SURGE...ALL ODOMETERS TAPPED OUT. CAR CONTINUED TO RUN...LEFT AT DEALERSHIP FOR THE WEEKEND FOR THEM TO TELL ME THAT IT WAS THE THROTTLE BODY, WHICH IS ON BACKORDER FOR 3 WEEKS. ALSO TOLD THAT THERE WAS NOTHING THEY COULD DO FOR ME EVEN THOUGH I HAD TAKEN IT IN 3 TIMES FOR THE SAME PROBLEM...2 OF WHICH WERE WHILE IN WARRANTY! THAT AFTERNOON WHILE PULLING INTO WALGREEN, WITH MY FOOT ON THE BRAKE, IT PULLED ME UP ON A CURB...WHEN I BACKED OUT TO LEAVE FROM REVERSE TO DRIVE THE ODOMETERS TAPPED OUT AND THE CAR SHUT OFF COMPLETELY!!! WITH THE WRENCH LIT UP. STARTED CAR IN THE MIDDLE OF THE PARKING LOT....NO PROBLEM STARTING. POWER STEERING FELT SLUGGISH. DROVE BACK TO MY OFFICE. CALLED FORD CORPORATE TO BE TOLD THE SAME THING THAT THERE IS NOTHING THEY COULD DO AS WELL. I HAVE READ ON-LINE THAT THERE ARE TONS OF ISSUES WITH THIS THROTTLE BODY AND OBVIOUSLY FORD DOESN'T CARE THAT IT IS NOT ONLY A PROBLEM BUT A SAFETY ISSUE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FILED A FORMAL COMPLAINT WITH FORD AND THE REFERENCE # IS [XXX] . THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

VEHICLE DID NOT SEEM TO SHIFT AS IT SHOULD. WOULD WANT TO SPEED UP ON ITS OWN OR CUT OFF. CHECK ENGINE LIGHT WOULD COME ON. OCCURRED SEVERAL TIMES WHILE TRAVELING. HAD TRANSMISSION CHECKED AND IT WAS FINE. FOUND IT IS THE THROTTLE BODY, THE PART IS ORDERED AND HAS BEEN SEVERAL WEEKS. PERSONAL INVESTIGATION ON LINE INDICATES NUMEROUS OTHER OWNERS OF THE 2005 THROUGH 2010 MODEL HAVE HAD THE SAME PROBLEMS AND HAD LONG DELAYS IN GETTING PARTS. MY CONCERN IS IT COULD SPEED UP ON ITS ONE AND CAUSE A WRECK OR CUT OFF. EITHER SITUATION COULD BE VERY DANGEROUS TO ME AS WELL AS OTHERS. *TR

LUNGING AND LURCHING AT LOW SPEEDS. DEALER DIAGNOSED AS THROTTLE BODY ASSEMBLY DEFECTIVE. REQUIRED $525 "PRE-PAYMENT" BEFORE ORDERING AND FORD CANNOT PROVIDE ETA. I CALLED FORD CUSTOMER CARE AND THEY CONFIRMED THIS. THROTTLE BODY DEFECTS ARE A KNOWN PROBLEM...AND THEN WE ARE ASKED FOR PRE-PAYMENT FOR A PRODUCT WITH NO DELIVERY DATE. SOMETHING IS WRONG HERE.... *TR

TL* THE CONTACT OWNS A 2007 FORD FREESTYLE. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL INCREASE IN ENGINE RPMS TO 6,000 AND THE VEHICLE STALLED. WHEN RESTARTING, THE VEHICLE ABNORMALLY ACCELERATED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO SHUT OFF THE VEHICLE TO STOP THE ACCELERATION AND WHEN RESTARTING, THE WARNING LIGHT WAS NO LONGER ILLUMINATED AND THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED AND BECAME PROGRESSIVELY WORSE. THE DEALER ADVISED THE TRANSMISSION AND THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 85,000.

VEHICLE ACCELERATES 300-400 RPM AFTER TAKING FOOT OFF BRAKE IN FORWARD AND REVERSE. HAPPENS 70% OF THE TIME. CAN CAUSE SERIOUS INJURY IF THE CIRCUMSTANCES WERE RIGHT IE, SOMEONE BEHIND THE CAR COULD BE INJURED. DEALER INDICATED TRANS HAS DELAYED ENGAGEMENT AND IN FAIL MODE, HAD CODE U0401 EEC TEST PINPOINT TEST FOUND PCM POWER RELAY MAKING BAD CONNECTION, CORRECT CONDITION CLEAR CODE ROADTEST. STILL DOES THE SAME THING BUT NOW WORSE HAPPENS MORE OFTEN. *TR

AT 36,000 MILES I BEGAN EXPERIENCING ISSUES WITH THE CAR SUDDENLY ACCELERATING AND LUNGING FORWARD IF THE CAR IS IN DRIVE OR BACKWARD IF THE CAR IS IN REVERSE. IT HAPPENED ONCE THEN. THE NEXT TIME IT HAPPENED AT 39,000 MILES AND HAS BEEN OCCURRING REGULARLY EVER SINCE. NOW AT 40,000 MILES. THE ISSUE USUALLY HAPPENS WHEN THE AC IS RUNNING AND IT IS HOT OUTSIDE. I TOOK IT TO FORD DEALER AND THEY COULD NOT DUPLICATE THE ISSUE AFTER KEEPING IT FOR 3 DAYS. THE SERVICE GUY SAID IT WAS PROBABLY THE THROTTLE BOTTLE ISSUE THAT EVERYONE HAS BEEN HAVING. I'VE HAD SEVERAL OCCASIONS WHERE I WOULD BE PULLING INTO A PARKING SPACE AND NEARLY HIT A CAR PARKED IN FRONT OF ME. MOST RECENTLY IT HAPPENED WITH THE CAR IN REVERSE. THE MOTOR ACCELERATED MORE SO THAN EVER BEFORE. I HELD THE BRAKE AND THE CAR STALLED. WHEN I STARTED THE CAR AGAIN THE WRENCH LIGHT WAS ON. THE CAR HAD VERY LITTLE POWER WHILE THE WRENCH LIGHT WAS ON. FORD HAS NO REMEDY. THE PART IS UNAVAILABLE. AM I SUPPOSED TO DRIVE THIS CAR? WHAT HAPPENS WHEN IT ACCELERATES AND HITS SOMEBODY. MY WIFE AND CHILDREN ARE DRIVING MY CAR UNTIL THIS IS RESOLVED. I WILL NOT PUT THEM IN HARMS WAY EVEN THOUGH FORD CLEARLY HAS. I EXPECT FORD TO RECALL AND REPLACE THIS PART IMMEDIATELY. *TR

I AM THE OWNER OF A 2007 FORD FREESTYLE. I BEGAN EXPERIENCING ISSUES WITH THE CAR SUDDENLY ACCELERATING AND LUNGING FORWARD IF THE CAR IS IN DRIVE OR BACKWARD IF THE CAR IS IN REVERSE. THE ISSUE ONLY HAPPENS WHEN THE AC IS RUNNING. I'VE HAD SEVERAL OCCASIONS WHERE I WOULD BE PULLING INTO A PARKING SPACE AND NEARLY HIT A CAR PARKED IN FRONT OF ME. MOST RECENTLY IT HAPPENED WITH THE CAR IN REVERSE. THE MOTOR ACCELERATED MORE SO THAN EVER BEFORE. I HELD THE BRAKE AND THE CAR STALLED. WHEN I STARTED THE CAR AGAIN THE WRENCH LIGHT WAS ON. THE CAR HAD VERY LITTLE POWER WHILE THE WRENCH LIGHT WAS ON. I'VE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES ONLY TO HAVE THE NOT SO VERY NICE MAN IN THE SERVICE DEPARTMENT TO TELL ME THAT IT'S IMPOSSIBLE FOR THE CAR TO DO THE THINGS I AM DESCRIBING TO HIM. WE ARE AT THE MERCY OF FORD MOTOR COMPANY AND NO-ONE SEEMS CONCERNED ENOUGH TO FORCE FORD INTO PLACING A RECALL ON THESE CARS FOR THIS ISSUE. I HAVE A FRIEND THAT ALSO HAS A FORD FREESTYLE AND IT JUST COST HIM $900 OUT OF POCKET FOR THE SAME ISSUE. THIS IS A TREMENDOUS SAFETY ISSUE. AT WHAT POINT DOES THE NATIONAL TRANSPORTATION SAFETY ADMINISTRATION STAND UP FOR THE CONSUMER AND FORCE FORD MOTOR COMPANY TO RECALL THESE VEHICLES AND FIX THEIR MISTAKES? IT'S JUST VERY UNSETTLING THAT FORD MOTOR COMPANY CAN SELL THESE DEFECTIVE VEHICLES AND GET AWAY WITH NOT BEING HELD RESPONSIBLE FOR THE PRODUCT THEY ARE PUTTING ON THE MARKET. *TR