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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

Power Train complaints

677 reports
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113,000 miles · Jun 6, 2013
Electrical SystemEnginePower Train

AFTER RAIN ALL NIGHT ON WED.6/4/2013 WENT TO TAKE VAN TO PITTSBURGH STARTED HESITATING AND VIBRATING WHILE ON HIGHWAY COULD NOT SPEED UP AND TRIED TO GET IN SLOW LANE LOT OF TRAFFIC ALMOST COLLISION . TRIED TO GO UP SMALL HILL NO POWER VIBRATING TRYING TO STALL, TURNED OFF WOULDN'T STARTFOR 15 MINUTES VERY SCARY. LOOKED ONLINE …

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AFTER RAIN ALL NIGHT ON WED.6/4/2013 WENT TO TAKE VAN TO PITTSBURGH STARTED HESITATING AND VIBRATING WHILE ON HIGHWAY COULD NOT SPEED UP AND TRIED TO GET IN SLOW LANE LOT OF TRAFFIC ALMOST COLLISION . TRIED TO GO UP SMALL HILL NO POWER VIBRATING TRYING TO STALL, TURNED OFF WOULDN'T STARTFOR 15 MINUTES VERY SCARY. LOOKED ONLINE BULLETIN FOR PCM GETS WET AND CAUSES THIS,SOMEONE COULD HAVE BEEN KILLED. *TR

NHTSA ODI #10515565

100,050 miles · May 21, 2013
Power Train

I BECAME AWARE OF OTHER CUSTOMER COMPLAINTS ABOUT THE TRANSMISSION/PCM RELATED CONCERNS IN 2011 WHEN EXPERIENCING A VIBRATION WHEN SHIFTING FROM 2ND TO 3RD (IT SEEMED) AND RESEARCHED MY VEHICLE AND POSSIBLE RELATED CONCERNS. I ALSO DISCUSSED WITH A LOCAL DEALER AND I FOLLOWED A DEALERS RECOMMENDATION BY HAVING MY TRANSMISSION F…

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I BECAME AWARE OF OTHER CUSTOMER COMPLAINTS ABOUT THE TRANSMISSION/PCM RELATED CONCERNS IN 2011 WHEN EXPERIENCING A VIBRATION WHEN SHIFTING FROM 2ND TO 3RD (IT SEEMED) AND RESEARCHED MY VEHICLE AND POSSIBLE RELATED CONCERNS. I ALSO DISCUSSED WITH A LOCAL DEALER AND I FOLLOWED A DEALERS RECOMMENDATION BY HAVING MY TRANSMISSION FLUID CHANGED AS RECOMMENDED TO FORD SPECS. THE VIBRATION SEEMED TO CALM SOMEWHAT. AROUND THIS SAME TIME I NOTICED MY CRUISE CONTROL WOULD WORK ONLY OFF AND ON AT DIFFERENT SPEEDS AND TIMES. NO CHECK ENGINE LIGHT EVER CAME ON. I SENT MY AN EMAIL TO FORD OF CANADA AT WHICH TIME I WAS ADVISED THAT A TORQUE CONVERTER RECALL WAS COMING AND THAT I SHOULD CONTACT THE DEALER. I WAS ADVISED TO WAIT FOR THE FORMAL RECALL WHICH I RECEIVED AND BOOKED MY RECALL AND IT WAS COMPLETED IN APPROXIMATELY LATE 2012. I ALSO HAD ANOTHER RECALL DONE FOR A SEAT CONCERN JUST IN MAY 2013. WHILE DRIVING TO THE US MAY 19TH 2013 AT 100KM/HR MY VEHICLES CRUISE WAS ACTING SUSPICIOUS (HARD SHIFT UP) AND I DISENGAGED IT FOR THIS REASON. I THEN NOTICED MY VEHICLE WAS AT 3000RPMS SO SEEMED TO BE STUCK IN 3RD GEAR OR SOMETHING. IT THEN FAILED (WAS LIKE I WAS IN NEUTRAL) AND I WAS BARELY ABLE TO GET OFF AT AN EXIT AND HAD TO PUSH MY VEHICLE INTO A SPOT AT A SERVICE STATION. I WAS VERY CONCERNED FOR MY SAFETY AND MY FAMILY AT THIS TIME. I WAS IN TOTAL SHOCK THAT THERE WAS NO REAL WARNING AND IF I KNOW IF I WAS IN THE FAST LANE I HATE TO THINK OF THE END RESULT. I CHECKED THE DIPSTICK FOR THE TRANNY AND THERE SEEMED TO BE ENOUGH FLUID HOWEVER SLIGHT AMOUNTS OF SMOKE CAME FROM THE DIPSTICK RESERVOIR. NO SIGNS OF LEAKING BELOW THE VEHICLE WHATSOEVER. IT WAS TOWED TO A FORD DEALER AND I WAS LEFT WITH NO REAL OPTION OTHER THAN REPLACE THE TRANNY FOR $3200. MY HOME DEALER IN CANADA WAS CLOSED FOR THE HOLIDAY. *TR

NHTSA ODI #10512953

66,000 miles · May 20, 2013
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION AND TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V0…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION AND TORQUE CONVERTER WOULD HAVE TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. *TR

NHTSA ODI #10512845

78,500 miles · Apr 30, 2013
Power Train

TRAVELING ON HIGHWAY AT 70 MPH WHEN WITHOUT ANY WARNING LOST ALL POWER. COASTED TO STOP AND HAD NO GEARS FORWARD OR REVERSE. NO PRIOR NOISES, WARNING LIGHTS OR ANY INDICATION OF PROBLEMS. VERY DANGEROUS SITUATION. HAD I BEEN PASSING IT COULD HAVE BEEN TRAGIC. TORQUE CONVERTER IS COVERED UNDER RECALL BUT DEALERSHIP I HAD VEHICLE …

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TRAVELING ON HIGHWAY AT 70 MPH WHEN WITHOUT ANY WARNING LOST ALL POWER. COASTED TO STOP AND HAD NO GEARS FORWARD OR REVERSE. NO PRIOR NOISES, WARNING LIGHTS OR ANY INDICATION OF PROBLEMS. VERY DANGEROUS SITUATION. HAD I BEEN PASSING IT COULD HAVE BEEN TRAGIC. TORQUE CONVERTER IS COVERED UNDER RECALL BUT DEALERSHIP I HAD VEHICLE TOWED TO STATED FROM THEIR DIAGNOSTICS AND DISCUSSIONS WITH FACTORY THE PROBLEM WAS NOT THE TORQUE CONVERTER. I AM HAVING THEM INSTALL REBUILT TRANSMISSION FOR $4,185. THERE ARE MANY SIMILAR COMPLAINTS ON VARIOUS WEBSITES, INCLUDING THIS ONE. *TR

NHTSA ODI #10510098

149,000 miles · Apr 29, 2013
Power Train

TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM IN THE TACHOMETER FLUCTUATED RAPIDLY AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REPAIR FOR NHTSA CAMPAIGN ID 12V006000 (POWER TRAIN: TORQUE CONVERTER MALFUNCTIONS) WAS PERFORMED. THE FAILURE RECURRED…

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TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE RPM IN THE TACHOMETER FLUCTUATED RAPIDLY AND THE ENGINE REVVED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RECALL REPAIR FOR NHTSA CAMPAIGN ID 12V006000 (POWER TRAIN: TORQUE CONVERTER MALFUNCTIONS) WAS PERFORMED. THE FAILURE RECURRED EVERY TIME THE CONTACT DROVE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 149,000. THE CURRENT MILEAGE WAS 150,000.

NHTSA ODI #10509859

127,230 miles · Apr 27, 2013
Power Train

I HAVE HAD MY VAN BACK FOR THREE DAYS SINCE HAVING THE RECALL REPAIRS DONE ON THE TORQUE (WHICH I FILLED A COMPLAINT ABOUT AFTER BEING TOLD MINE WASN'T RECALLED BY THE DEALERSHIP, WHICH IT ACTUALLY WAS) AND SEATS. IT HAS BEEN RAINING HEAVILY FOR A COUPLE OF DAYS HERE. WHILE DRIVING DOWN THE ROAD, AND COMING TO YET ANOTHER STOP S…

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I HAVE HAD MY VAN BACK FOR THREE DAYS SINCE HAVING THE RECALL REPAIRS DONE ON THE TORQUE (WHICH I FILLED A COMPLAINT ABOUT AFTER BEING TOLD MINE WASN'T RECALLED BY THE DEALERSHIP, WHICH IT ACTUALLY WAS) AND SEATS. IT HAS BEEN RAINING HEAVILY FOR A COUPLE OF DAYS HERE. WHILE DRIVING DOWN THE ROAD, AND COMING TO YET ANOTHER STOP SIGN, MY VAN STALLS OUT AND COMPLETELY DIES WITH NO WARNING. I HAD NO CONTROL OVER BRAKES, STEERING WHEEL, NOTHING. MY HUSBAND COMES AND GETS ME, OUR DAUGHTER, AND THE VAN. THE VAN STARTED RIGHT UP WHEN HE GOT THERE AFTER APPROXIMATELY 15 MIN AFTER I HAD REPEATEDLY TRIED TO GET IT START WITH NO SUCCESS. WE LET IT IDLE FOR A BIT BECAUSE HE THINKS I'M CRAZY, AND IT DIES AGAIN. SAME PROBLEM WITH IT GETTING IT TO START. COME TO FIND OUT, THE COMPUTER AND PCM ARE GETTING WET, CAUSING TOTAL POWER FAILURE... UGH! IS THERE ANYTHING ON THIS VAN THAT WAS MADE RIGHT?! VERY DANGEROUS VAN! *TR

NHTSA ODI #10509795

126,000 miles · Apr 15, 2013
Power Train

I WAS DRIVING MY CAR, THE SAME AS ANY OTHER DAY. I CAME TO A STOP LIGHT AND MY CAR WOULDN'T GO, AS IF I HAD IT IN NEUTRAL. THERE WAS SOME VIBRATION AND IT WAS EXTREMELY HARD TO TURN MY CAR. I NEARLY HIT A BUSINESS THAT WAS ON THE CORNER OF THE TURN. THEN, IT STARTED WORKING AGAIN, JUST TO SOON QUIT WORKING AGAIN. I HAD MY MECHAN…

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I WAS DRIVING MY CAR, THE SAME AS ANY OTHER DAY. I CAME TO A STOP LIGHT AND MY CAR WOULDN'T GO, AS IF I HAD IT IN NEUTRAL. THERE WAS SOME VIBRATION AND IT WAS EXTREMELY HARD TO TURN MY CAR. I NEARLY HIT A BUSINESS THAT WAS ON THE CORNER OF THE TURN. THEN, IT STARTED WORKING AGAIN, JUST TO SOON QUIT WORKING AGAIN. I HAD MY MECHANIC LOOK AT IT TO DISCOVER IT WAS THE TORQUE. I AM HAVING THE SAME ISSUES AS THE OTHER FORD FREESTARS THAT WERE RECALLED, BUT MINE SPECIFIC VAN WAS NOT FOR SOME REASON BUT SHOWING THE EXACT SAME ISSUES AS THE RECALLED ONES. *TR

NHTSA ODI #10508247

83,327 miles · Apr 12, 2013
Power Train

RECALLED TORQUE CONVERTER REPLACED IN 2005 FREESTAR BY DEALER . ( NO WARRANTY PAPERWORK GIVEN FOR THIS PART.) 5 MONTHS LATER, WHILE DRIVING 40 MPH, EXPERIENCED TOTAL POWER LOSS INCLUDING POWER STEERING AND POWER BRAKES. STRUGGLED TO PULL CAR OFF THE MAIN ROAD. TOWED TO OFTEN USED AND NEARBY REPAIR FACILITY. TRUST…

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RECALLED TORQUE CONVERTER REPLACED IN 2005 FREESTAR BY DEALER . ( NO WARRANTY PAPERWORK GIVEN FOR THIS PART.) 5 MONTHS LATER, WHILE DRIVING 40 MPH, EXPERIENCED TOTAL POWER LOSS INCLUDING POWER STEERING AND POWER BRAKES. STRUGGLED TO PULL CAR OFF THE MAIN ROAD. TOWED TO OFTEN USED AND NEARBY REPAIR FACILITY. TRUSTED MECHANIC PULLED CAR APART AND REPLACED TRANSMISSION ( INCLUDING NEW TORQUE CONVERTER) FOR TOTAL OF $2225.00. VAN HAD BEEN CAREFULLY MAINTAINED AND HAD 83,000 MILES ON IT. FORD DEALERSHIP ( TOM'S FORD OF KEYPORT, NJ) REFUSED TO REIMBURSE JUST FOR COST OF 2ND TORQUE CONVERTER THAT FAILED SINCE "THE WORK WAS NOT DONE AT FORD DEALERSHIP." ( HOW WOULD I KNOW THIS WAS REQUIRED W/OUT EVER RECEIVING WARRANTY PAPERWORK? AND I REMEMBERED THE ORIGINAL RECALL FORM FROM FORD STATED PART REPLACEMENT BY OUTSIDE MECHANICS WOULD BE REIMBURSED???) LOCAL DEALERSHIP "COULDN'T HELP." NOTICE, I DID NOT EVEN TRY TO GET FORD TO ACKNOWLEDGE TRANSMISSION FAILURE CAUSED BY RECALLED PART OR TO COVER THE NEW TRANSMISSION COSTS. FOLLOWUP THROUGH FORD'S CONSUMER DIVISION ALSO DENIED REIMBURSEMENT FOR 2ND FAILED TORQUE CONVERTER. INTERESTING QUOTES FROM THEM: "WE HAVE NOT RECEIVED MANY COMPLAINTS ABOUT TRANSMISSION FAILURE FOR THAT VEHICLE" AND " THE FAILURE OF THE TORQUE CONVERTER DOES NOT CAUSE TRANSMISSION FAILURE." HMMM BEWARE OF TOTAL LOSS OF POWER WITH THIS MINIVAN WHEN THE TRANSMISSION FAILS!!! DANGEROUS AND FORD IS PLAYING DUMB. UNFORTUNATELY, LIVES AT RISK WITH THIS DENIAL STRATEGY. I USED TO BE A "FORD" MAN. DROVE ONLY FORDS FOR DECADES: F150 TRUCK + $$$ FORD RV + EXPLORER + ESCAPE, ETC. NO LONGER. *TR

NHTSA ODI #10508043

Mileage unknown · Apr 8, 2013
Electrical SystemPower Train

FIRST WE HAD THE TRANSMISSION FAILURE THAT WAS UNSAFE AND HAD TO PAY FOR THE REPAIR OURSELVES THEN FINALLY FORD ISSUED A TSB TO REPAIR AND RECOVERED OUR MONEY. ALONG WITH THAT IS THE MORE DANGEROUS SITUATION OF THE VAN STOPPING JERKING SPEEDING UP THE DRIVING ON THE ROAD ESPECIALLY WHEN IT RAINS OR EVEN A SLIGHT MIST. THIS NEED…

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FIRST WE HAD THE TRANSMISSION FAILURE THAT WAS UNSAFE AND HAD TO PAY FOR THE REPAIR OURSELVES THEN FINALLY FORD ISSUED A TSB TO REPAIR AND RECOVERED OUR MONEY. ALONG WITH THAT IS THE MORE DANGEROUS SITUATION OF THE VAN STOPPING JERKING SPEEDING UP THE DRIVING ON THE ROAD ESPECIALLY WHEN IT RAINS OR EVEN A SLIGHT MIST. THIS NEED TO ADDRESSED BY THE NHTSA AND PRESSURE FORD TO REPAIR THIS BEFORE THEY ARE SUED FOR A DEATH CAUSED BY THE LACK OF ATTENTION TO THIS HIGHLY SAFETY RELATED FAILURE. *TR

NHTSA ODI #10507446

157,000 miles · Mar 27, 2013
EngineFuel/propulsion SystemPower Train

DRIVING DOWN THE ROAD IN HEAVY TRAFFIC, WITHOUT WARNING SUDDENLY HAD NO POWER, AT 40MPH, PUT IT IN NEUTRAL AND RESTARTED ONLY TO DIE AGAIN 3 MORE TIMES. I THOUGHT I WAS OUT OF GAS BUT THE GAGE SAID 1/8TH OF A TANK. PULLED OFF THE ROAD AND HAD FRIENDS BRING GAS. STARTED UP FINE AND DROVE MAYBE A BLOCK WHEN IT STARTED SPUTTERING A…

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DRIVING DOWN THE ROAD IN HEAVY TRAFFIC, WITHOUT WARNING SUDDENLY HAD NO POWER, AT 40MPH, PUT IT IN NEUTRAL AND RESTARTED ONLY TO DIE AGAIN 3 MORE TIMES. I THOUGHT I WAS OUT OF GAS BUT THE GAGE SAID 1/8TH OF A TANK. PULLED OFF THE ROAD AND HAD FRIENDS BRING GAS. STARTED UP FINE AND DROVE MAYBE A BLOCK WHEN IT STARTED SPUTTERING AND BUCKING. THE CHECK ENGINE IDIOT LIGHT CAME ON SO I PULLED OVER AGAIN. I RESET THE BATTERY CONNECTION AND LIGHT WENT OFF. I PULLED OFF TO DRIVE AROUND IN THE PARKING LOT AND IT DIED WHEN I CRANKED THE WHEEL TURNING EVERY CORNER. STARTED AGAIN, THIS TIME IT WAS HARD TO TURN OVER, AND IT SPUTTERED AND THE TRANSAXLE IDIOT LIGHT STARTED FLASHING, THE RADIO CAME ON BY ITSELF AND THE EVE PLAYER EJECTED. INTERIOR LIGHTS WERE ON BUT SWITCH WAS TURNED OFF. CHECKED THE TRANNY FLUID, IT LOOKED A LITTLE LOW IN THE DARK(MIDNIGHT) SO PUT IN HALF A QUART. LIGHT WENT OUT BUT THE VAN REFUSED TO GO FORWARD. I DROPPED IT MANUALLY INTO 1ST AND IT SLOWLY MOVED. PARKED IT AND TRIED OTHER GEARS, ALL UNRESPONSIVE BUT WHEN SHIFTING INTO NEUTRAL THE ENGINE JUMPED AND THE RPMS REVVED UP TO 3000!! AFRAID IT WOULD JUMP INTO GEAR AND RUN OVER MY FRIEND, I CUT OFF THE IGNITION WHILE IN NEUTRAL. I WAITED UNTIL MIDNIGHT FOR NO TRAFFIC, THEN DROVE THE VAN HOME, KEEPING THE EMERGENCY FLASHERS ON. WAS ABLE TO TRAVEL ABOUT 25 FEET PER RESTART, EACH TIME THE VAN WOULD DIE WHEN SPEED EXCEEDED 15MPH OR 2000RPMS. TOOK AN HOUR TO GET THE 1.5 MILES HOME. THIS VAN HAD JUST GOTTEN A FULL SERVICE OIL CHANGE/LUBE/FILTER SERVICE AND I HAD THE TRANSMISSION SERVICED AT SEARS UPON PURCHASING IT JUST 6 MONTHS AGO AND HAD NO OTHER ISSUES AT ALL. UPON RESEARCHING, THIS IS A KNOWN ISSUE THAT FORD PUBLISHED BUT REFUSES TO FIX/RECALL. THERE IS A RECALL ON MY VAN'S TORQUE CONVERTER, THIS IS A SERIOUS SAFETY ISSUE AND A MAJOR DEFECT THAT WILL GET SOMEONE KILLED OR SERIOUS INJURED. *TR

NHTSA ODI #10504650

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.