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2005 Ford Freestar

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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When problems were reported

Mileage at the reported incident

804 reports with mileage · 82 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 677 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports2 fire reports14 injury reports

Electrical System complaints

85 reports
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85,954 miles · Feb 6, 2013
Electrical SystemPower TrainVehicle Speed Control

TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, H…

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TRYING TO BACK OUT OF MY DRIVEWAY, VAN WILL NOT GO INTO REVERSE. RESTART VAN, PUT IT INTO REVERSE & IT FALTERS & STALLS. RESTART &GOT VAN INTO DRIVE,BUT IT WILL NOT ACCELERATE UNTIL 3000 RPMS, THEN JERKS INTO DRIVE & STALLS AGAIN. HAD IT TOWED TO A LOCAL MECHANIC I HAVE USED FOR OVER 20 YRS. VAN SHOWS NO CODES.REPLACE BATTERY, HAVE THROTTLE BODY CLEANED, CAM SENSOR IS TESTED, SHOWS NOT PROBLEMS. VAN STARTS & RUNS FOR ONE DAY. SAME EXACT ISSUE HAPPENS AGAIN. HAVE IT TOWED A SECOND TIME. AGAIN, NO CODES COME UP.MECHANIC FLUSHES OUT THE TRANNY,& VAN RUNS AGAIN FOR 50 MILES W/O INCIDENT. BUT AGAIN, TRYING TO LEAVE FOR WORK NEXT DAY, VAN DISPLAYS THE EXACT SAME ISSUES. NO TORQUE TO MOVE THE VAN, CONSTANT STALLING AS SOON AS IT IS TAKEN OUT OF DRIVE. WILL NOT MOVE AT ALL OR STARTS & MOVES VERY HESITANTLY INTO REVERSE, CATCHES GEAR & JERKS, STALLS ONCE AGAIN. TOW AGAIN TO A FORD DEALER. TOLD THE PROB IS THE RECALLED TORQUE CONVERTER. HAVE IT REPLACED, AND VAN DOESN'T MAKE IT THE 12 MILES HOME. THE VAN LOST COMPLETE POWER ON A HIGHWAY & I WAS ALMOST HIT BY ONCOMING TRAFFIC. TOW BACK, NOW BEING TOLD THE TRANSMISSION NEEDS REPLACEMENT, OVER $3,000 BECAUSE METAL FROM THE RECALLED PART HAS DISLOGGED INTO TRANNY. I AM NOW FINDING THRU MY OWN RESEARCH THAT THIS IS A COMMON PROBLEM RELATING TO THE PCM, WHICH REPLACING TRANNY DOESN'T SOLVE THE ISSUES. FORD IS OFFERING NO HELP OR COMPENSATION AM A SINGLE MOM OF 2 KIDS, 1 IS DISABLED,& NOW BEEN FIRED FROM MY JOB BECAUSE I CAN'T GET THERE 28 MILES AWAY. THE VAN IS STRANDED AT THE DEALER, BECAUSE I HAVE NO MONEY TO FIX OR TOW AGAIN. I AM AT MY WITS END. FORD NEEDS TO STEP UP TO THE PLATE &REPLACE THIS VAN!!!! REPAIRING THE TORQUE CONVERTER, CAM SENSOR, OR TRANSMISSION WILL NOT SOLVE THE PCM PROBLEM, WHICH IS NOT SEALED PROPERLY, & AFTER NUMEROUS REPAIRS, WILL MALFUNCTION AGAIN> MY Q TO FORD IS:DOES SOMEONE HAVE TO DIE FOR U TO DO SOMETHING? *TR

NHTSA ODI #10496668

131,200 miles · Jan 28, 2013
Electrical SystemPower TrainVisibility/wiper

ENGINE STAYS IN THIRD GEAR ON HIGHWAY ,WINDSHIELD WIPER FLUID WON'T SPRAY AND POWER LOCKS DON'T WORK WITH BUTTON ON DOORS OR KEY FOB. GETTING 11 MILES A GALLON BECAUSE WON'T SHIFT INTO FOURTH GEAR AND THAT'S A HIGHWAY TRIP! *TR

NHTSA ODI #10495021

68,000 miles · Jan 2, 2013
Electrical SystemEnginePower Train

THIS INFORMATION IS A COLLECTION OF INCIDENTS THAT ULTIMATELY FIT TOGETHER. I HAVE NOTICE THAT THE FLOOR BOARD OF MY VAN WAS WET. SINCE I HAVE 3 KIDS I JUST SHRUGGED IT OFF. THIS PAST WEEK I NOTICE THE FLOOR MATS WEREN'T WET ONLY THE CARPET BENEATH IT WAS SOAKED. MY KIDS DON'T SPILL JUST UNDER THE MATS. THE WATER MUST BE EN…

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THIS INFORMATION IS A COLLECTION OF INCIDENTS THAT ULTIMATELY FIT TOGETHER. I HAVE NOTICE THAT THE FLOOR BOARD OF MY VAN WAS WET. SINCE I HAVE 3 KIDS I JUST SHRUGGED IT OFF. THIS PAST WEEK I NOTICE THE FLOOR MATS WEREN'T WET ONLY THE CARPET BENEATH IT WAS SOAKED. MY KIDS DON'T SPILL JUST UNDER THE MATS. THE WATER MUST BE ENTERING FROM THE OUTSIDE IN. THE VAN WAS ACTING WEIRD ON AND OFF -NO CHECK ENGINE LIGHT UNTIL IT STARTED HAPPEN MORE FREQUENTLY. JUNE 2012, I GOT THE P1340 CODE THAT THE CAMSHAFT POSITION SENSOR HAD GONE BAD, I REPLACED IT, WENT OUT AGAIN, I WAS TOLD IT COULD HAVE BEEN A FAULTY PART, CHANGED IT AGAIN, WENT OUT AGAIN, DECIDED THIS IS BEYOND ME. I TOOK IT TO THE DEALERSHIP AND THEY "FIXED" THE CAMSHAFT POSITION SENSOR AND ANOTHER PART THAT WAS CAUSING THE CAMSHAFT POSITION SENSOR NOT TO WORK. ($900) IT BROKE AGAIN BECAUSE THE PART THEY PUT IN WAS DEFECTIVE. THEY REPLACED THE DEFECTIVE PART AND THE CHECK ENGINE LIGHT CAME BACK ON AGAIN. AFTER THEY HAD THE CAR FOR 2 WEEKS THEY FOUND ANOTHER SMALL PROBLEM. ($130) I INSISTED AT THE TIME THAT THEY DIDN'T MAKE THE PROPER REPAIRS. THEY ASSURED ME THAT IT ALL STILL NEEDED TO BE DONE. (CAUGHT SOME DOUBLE TALK) I EXPERIENCED A FEW MORE ISSUES WITH THE VAN LOSING POWER. (JULY,SEPTEMBER, OCTOBER -CHECK ENGINE LIGHT DID NOT TURN ON.) I:N DECEMBER THE CAR TURNED OFF AND I WAS ONLY ABLE TO GET ABOUT 25FT PER RESTART AND THE LIGHT CAME ON. I'VE NOTICED OTHER FEATURES NOT WORKING PROPERLY OR WORKING INTERMITTENTLY. (POWER LOCKS, POWER WINDOWS, RADIO, POWER DOORS, KEY REMOTE ...) I HAVE LEARNED THAT OTHER 2005 FREESTAR OWNERS HAVE EXPERIENCED SIMILAR INCIDENTS CAUSED BY WATER LEAKING INTO THE CAR THROUGH THE WINDSHIELD WIPER BLADES AND RUNNING DOWN THE WIRE HARNESS CAUSING MULTIPLE PARTS TO SHORT OUT FROM TIME TO TIME. PLEASE LOOK INTO THIS. I HAVE 3 CHILDREN AND NO MORE MONEY FOR "LET'S TRY THIS REPAIRS". *TR

NHTSA ODI #10490673

87,000 miles · Dec 26, 2012
Electrical SystemPower Train

THIS VEHICLE HAS A CONTINUING PROBLEM WITH THE PCM SHORTING OUT DUE TO WATER ENTERING THE WIRING HARNESS THROUGH THE WINDSHIELD WIPERS. ONCE THE PCM SHORT CIRCUITS THE TRANSMISSION DOES NOT FUNCTION CAUSING THE CAR TO LOOSE ITS' MOTION. THIS OCCURS WITHOUT WARNING AND PLACES THE OCCUPANTS OF THE VEHICLE AT GREATER RISK OF BEING …

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THIS VEHICLE HAS A CONTINUING PROBLEM WITH THE PCM SHORTING OUT DUE TO WATER ENTERING THE WIRING HARNESS THROUGH THE WINDSHIELD WIPERS. ONCE THE PCM SHORT CIRCUITS THE TRANSMISSION DOES NOT FUNCTION CAUSING THE CAR TO LOOSE ITS' MOTION. THIS OCCURS WITHOUT WARNING AND PLACES THE OCCUPANTS OF THE VEHICLE AT GREATER RISK OF BEING INVOLVED IN AN ACCIDENT AS THE CAR SIMPLE CEASES TO WORK. THE COMPANY HAS CURRENTLY RECALLED THIS MAKE AND MODEL TO REPLACE A DEFECTIVE TORQUE CONVERTER. ALTHOUGH THIS SEEMS TO SOLVE THE PROBLEM INITIALLY, THE LONG TERM PROBLEM OF WATER SEEPING INTO THE PCM WILL CAUSE THE TRANSMISSION TO FAIL TIME AND TIME AGAIN. *TR

NHTSA ODI #10490132

168,181 miles · Dec 2, 2012
Electrical SystemPower Train

RECEIVED RECALL FOR TORQUE CONVERTER- HAD IT REPLACED ON AUG 20, 2012. ON NOV. 19TH THE VAN WOULDN'T GO PASS 20 MPH. DROVE SLOW APPROX. 3 MILES TO DESTINATION. HAD IT TOWED TO DEALERSHIP TO CHECK OUT PROBLEM AT INITIAL CONTACT WAS TOLD THEY KNEW OF NO PROBLEMS RELATING TO TORQUE CONVERTER REPLACEMENT. AFTER CHECKING VAN OUT WAS …

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RECEIVED RECALL FOR TORQUE CONVERTER- HAD IT REPLACED ON AUG 20, 2012. ON NOV. 19TH THE VAN WOULDN'T GO PASS 20 MPH. DROVE SLOW APPROX. 3 MILES TO DESTINATION. HAD IT TOWED TO DEALERSHIP TO CHECK OUT PROBLEM AT INITIAL CONTACT WAS TOLD THEY KNEW OF NO PROBLEMS RELATING TO TORQUE CONVERTER REPLACEMENT. AFTER CHECKING VAN OUT WAS TOLD THAT WE NEEDED A NEW TRANSMISSION, AT SECOND CONTACT WAS TOLD THEY WERE AWARE OF TORQUE RECALL ISSUES BUT NOTHING WOULD BE DONE FOR US. WE HAD NOT HAD ANY PROBLEMS WITH TRANSMISSION PRIOR TO NOV 19TH. WHEN ASKED, WAS ALSO TOLD THAT THEY DID NOT FLUSH AND REPLACE FLUIDS WITH THE TORQUE CONVERTER RECALL SERVICE AS THIS EXTRA COST WAS NOT PART OF THE RECALL. WE WERE TOLD BY AN INDEPENDENT MECHANIC THAT IF FLUIDS WERE NOT CHANGED THAT IT COULD CAUSE THE TRANSMISSION TO FAIL WHICH IT DID. WAS QUOTED A HIGH COST TO REPLACE TRANSMISSION, ENDED UP USING DISABLED VEHICLE AS A TRADE 'AS IS' TO PURCHASE A WORKING VEHICLE. OTHER ISSUES WITH VEHICLE PRIOR TO LAST INCIDENT WERE ELECTRICAL FUNCTIONS NOT WORKING, SLIDING DOORS WOULD REOPEN UPON CLOSING, HAD TO TURN OFF AUTO DOORS, BACKUP WARNING QUIT WORKING, TRACTION CONTROL BUTTON DIDN'T WORK, DVD PLAYER WOULD START RUNNING ON ITS OWN. *TR

NHTSA ODI #10486736

130,000 miles · Nov 14, 2012
Electrical SystemElectronic Stability Control (esc)

WAS DRIVING THE VEHICLE GOING DOWN THE HIGHWAY AT 60MPH AND THE VEHICLE STARTED TO ACT UP PULLED OVER AND IT SHUT DOWN COMPLETELY SECURITY LIGHT STARTED TO FLASH REAL RAPIDLY TURNED THE KEY TO START IT AGAIN AND NOTHING HAD TO HAVE IT TOWED 300.00 WORTH AND HAS BEEN BROKE DOWN FOR FOUR MONTHS BEEN TRYING TO START IT EVER SINCE A…

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WAS DRIVING THE VEHICLE GOING DOWN THE HIGHWAY AT 60MPH AND THE VEHICLE STARTED TO ACT UP PULLED OVER AND IT SHUT DOWN COMPLETELY SECURITY LIGHT STARTED TO FLASH REAL RAPIDLY TURNED THE KEY TO START IT AGAIN AND NOTHING HAD TO HAVE IT TOWED 300.00 WORTH AND HAS BEEN BROKE DOWN FOR FOUR MONTHS BEEN TRYING TO START IT EVER SINCE AND NOTHING THERE IS DEFIANTLY SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. *TR

NHTSA ODI #10484579

114,351 miles · Oct 30, 2012
Electrical SystemStructure

HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS…

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HAVING A SIMILAR PROBLEM TO OTHERS WITH MY 2005 FORD FREESTAR. WATER GETTING INTO PCM AND CAUSING PROBLEMS. TOOK VEHICLE TO DEALERSHIP FOR TORQUE CONVERTER RECALL AND THEY NOTICED WATER IN THE PCM. THEY DRIED IT OUT AND VEHICLE RAN FINE FOR TWO WEEKS. HAD SIGNIFICANT RAIN LAST NIGHT AND PROBLEM HAPPENED AGAIN. THIS IS AN OBVIOUS FLAW IN THIS VEHICLE AND NEEDS TO BE FIXED. *TR

NHTSA ODI #10482637

85,000 miles · Oct 25, 2012
Electrical System

I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT…

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I WAS DRIVING MY MINIVAN BACK TO WORK FROM LUNCH. IT CUT OFF AS I TOOK A TURN. I STOPPED THE VEHICLE AND RESTARTED IT. AS I BEGAN TO GO AGAIN, IT CUT OFF AGAIN. I PULLED OVER AND RESTARTED THE VEHICLE. I WAS RIGHT OUTSIDE MY WORK PARKING LOT SO I PULLED IN AND PARKED. I CALLED EGAN AUTOMOTIVES BECAUSE THEY ARE LOCATED RIGHT BESIDE MY WORK. DURING MY BREAK I DROVE IT TO THEIR PLACE OF BUSINESS. MY MINIVAN CHECK ENGINE LIGHT WAS ON AND IT WAS ACTING SLUGGISH. I LEFT THE VEHICLE WITH THEM OVERNIGHT. EGAN AUTOMOTIVE CALLED ME AND TOLD ME THAT THERE WAS MOISTURE GETTING INTO THE COMPUTER BOX. THEY SAID THAT FORD KNEW ABOUT THIS PROBLEM AND WERE SELLING A KIT THAT WILL INSULATE THE COMPUTER BOX. I CALLED FORD AND THEY WON'T HELP EVEN THOUGH THE PLACEMENT OF THE COMPUTER BOX UNDER THE WIPER BLADE VENTS WAS THERE BRILLIANT IDEA. LOOKING ONLINE THIS SEEMS LIKE A PRETTY COMMON PROBLEM, YET FORD WON'T RECOGNIZE IT AND FIX IT. THIS IS GOING TO COST ME $300, WHICH I FEEL I'M NOT RESPONSIBLE FOR. A VEHICLE CUTTING OUT WHILE DRIVING IS A SAFETY HAZARD. CAN YOU HELP GET THIS RESOLVED? *TR

NHTSA ODI #10482270

56,000 miles · Oct 15, 2012
Electrical SystemEngine

I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFT…

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I HAVE HAD THE CAR STOP AFTER AND DURING RAINY DAYS. MOST RECENTLY THE CAR WOULD NOT START OR MOVE DURING A HEAVY RAIN. I HAVE HAD TO WAIT DAYS UNTIL THE CAR DRIES OUT FOR THE CAR TO MOVE. HAVE TAKEN IT TO THE SHOP AFTER SEVERAL INSTANCES OF THIS SAME OCCURRENCE. THEY CAN NOT FIND OUT WHAT IS WRONG AS THE CAR RUNS OK? AFTER RESEARCHING ON THE INTERNET I HAVE COME TO THE CONCLUSION THAT IT IS WATER LEAKING ON AND INTO THE PCM CAUSING THE CAR TO NOT START OR MOVE. FORD DEALERSHIP HAS NOT BEEN ABLE TO SOLVE THE PROBLEM OR HAVE A SOLUTION? *TR

NHTSA ODI #10480142

Mileage unknown · Aug 23, 2012
Electrical SystemPower Train

ADD-ON INFO FOR COMPLAINT #10472027. THE DATE STATED FOR THE PROBLEM WITH THE PCM WAS MERELY AN ARBITRARY START DATE FOR OUR PROBLEMS, WHICH WAS REQUIRED TO PROCEED WITH THE COMPLAINT. WE HAVE HAD CONTINUAL PROBLEMS FOR AT LEAST NEAR 2 YEARS WITH THE VEHICLE, BUT NO MECHANIC (INCLUDING FORD'S) HAS BEEN ABLE TO ACCURATELY CONFI…

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ADD-ON INFO FOR COMPLAINT #10472027. THE DATE STATED FOR THE PROBLEM WITH THE PCM WAS MERELY AN ARBITRARY START DATE FOR OUR PROBLEMS, WHICH WAS REQUIRED TO PROCEED WITH THE COMPLAINT. WE HAVE HAD CONTINUAL PROBLEMS FOR AT LEAST NEAR 2 YEARS WITH THE VEHICLE, BUT NO MECHANIC (INCLUDING FORD'S) HAS BEEN ABLE TO ACCURATELY CONFIRM THE BASIS OF SUCH ISSUES. OUR ASSESSMENT OF A DAMAGED PCM IS BASED ON RESEARCH OF ON-LINE COMPLAINTS FROM OTHER FREESTAR OWNERS WHICH SEEM TO ALMOST PERFECTLY MATCH OUR SITUATION, AS WELL AS THE FACT THAT OUR MECHANIC HAD TO REMOVE WATER FROM THE COMPUTER COMPARTMENT. CURRENTLY, WE ARE IN SEARCH OF A REPLACEMENT COMPUTER, BUT THEY ARE ALMOST IMPOSSIBLE TO FIND. *TR

NHTSA ODI #10472030

Official recalls

3

13V081000 · Seats

Mar 7, 2013

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. The third row stowable seat can experience corrosion and structural degradation at the seat anchor mechanism mounted to the rear wheel wells. As a result of the corrosion, the third row seat may not fully latch into its seating position.

Consequence & remedy

Consequence: In the event that the vehicle is crashed into from the rear, an unlatched seat may increase the risk of personal injury.

Remedy: Ford will notify owners, and dealers will install new third row seat latch striker mounting brackets, free of charge. The recall began on March 28, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

12V006000 · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

Jan 9, 2012

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence & remedy

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional source detail variants (2)

Power Train:automatic Transmission:torque Converter

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Power Train:automatic Transmission

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence: THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

06V069000 · Structure:body:hatchback/liftgate

Mar 9, 2006

ON CERTAIN VANS EQUIPPED WITH THE POWER LIFTGATE OPTION, THE POWER LIFTGATE MOTOR AUTOMATICALLY DISENGAGES AFTER THE LIFTGATE IS POWERED OPEN.

Consequence & remedy

Consequence: IN THE EVENT OF A LIFTGATE STRUT MALFUNCTION, THE LIFTGATE CAN FALL FREELY WITH NO PRIOR WARNING. ANYONE STANDING BENEATH THE LIFTGATE MAY BE INJURED IF THE LIFTGATE FALLS.

Remedy: DEALERS WILL REPROGRAM THE POWER LIFTGATE MODULE TO REDUCE THE LIKELIHOOD THAT THE LIFTGATE COULD FALL FREE OF CHARGE. THE RECALL BEGAN ON MARCH 15, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

6

EQ12010 · Stabilus Rear Liftgate Struts Failing

Opened Sep 28, 2012 · Closed Dec 31, 2012

Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut

Please see the attached closing resume summary.It has been attached to this document as a PDF.

EA12003 · Corrosion Of Third-Row Seat Attachment

Opened Apr 23, 2012 · Closed May 2, 2013

Status: closed (inferred from source dates) · Seats; Seats:mid/rear Assembly; Structure; Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Additional source detail variants (4)

Seats

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Seats:mid/rear Assembly

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure:body

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

Structure

Ford is conducting a safety recall to repair the third-row seat's latch mechanisms in approximately 196,667 model year (MY) 2004 through 2007 Ford Freestar and Mercury Monterey vehicles (see NHTSA recall 13V-081 for more details).The recall covers vehicles originally sold, or currently registered, in the salt belt states or high corrosion areas of the United States: Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin.Approximately 100,000 remaining MY 2004-2007 Freestar and Monterey vehicles--those vehicles that were not originally sold, or are not currently registered, in salt belt states--are not included in the recall action. Although these vehicles are the same as the ones described above, they experience significantly lower failure rates because of reduced road salt exposure.ODI is currently aware of only one complaint on vehicle outside of the recall scope.ODI will monitor complaints and take further action if warranted by the circumstances.For owners of vehicles that are outside of the recall scope but exhibit the defect condition, owners (and affected Ford dealers) can contact Ford to request the recall repair.This Engineering Analysis is closed.See attached report and associated recall file for additional information.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10399896, 10410491, 10420028, 10424850, 10433928, 10436592, 10438529, 10440616, 10441489, 10441641, 10442809, 10446564, 10450295, 10450559, 10450587, 10452933, 10453826, 10454977, 10455545, 10456985, 10457423, 10457910, 10458738, 10459042, 10460511, 10461074, 10462910, 10463126, 10463262, 10463366, 10463600, 10464243, 10467003, 10467680, 10468429, 10469188, 10469200, 10470216, 10470510, 10471280, 10471520, 10471813, 10471978, 10472514, 10473087, 10473159, 10477025, 10477387, 10477954, 10478449, 10479247, 10479758, 10480611, 10480665, 10481054, 10481412, 10482213, 10482236, 10482613, 10482620, 10487872, 10489445, 10490515, 10490641, 10490663, 10490744, 10491495, 10492220, 10493470, 10493572, 10496348, 10497631, 10497976, 10498310, 10498433, 10499681, 10499861, 10500495.

PE11033 · Service Jack Failure

Opened Sep 13, 2011 · Closed Dec 7, 2012

Status: closed (inferred from source dates) · Equipment:mechanical:accessory Scissor/screw/bottle Jack/lift

The subject vehicles (SV) are all automatic transmission, front wheel drive vehicles with hand actuated mechanical park brakes. The investigation focused on allegations that the service jack failed and caused the vehicles to fall. The subject scissors-type jack appears to fail at the slotted hinge joints where the jack screw is located (bends at mid-point). The failures occur while the jack is in use, and vehicle movement (forward or backward) is typically reported coincident with the failure. Ford reported that most MY 2003 Windstar and all MY 2006-2007 Freestar/Monterey also use the subject jack, an additional 223,246 vehicles.NHTSA has received six consumer complaints (VOQs) involving three injury incidents and a fatality.Ford reported 26 complaints for the SVs involving an additional 4 injuries. In the fatal incident, the van fell on a person working on the engine under the otherwise unsupported vehicle; ODI was unable to determine whether the vehicle was adequately chocked or the park brake was properly set. Reported injuries include a broken arm, head and hand injuries, arm and rib bruises, and muscle strains. NHTSA has received just one new report since opening this investigation. The complaint trend in ODI and Ford data is flat if not declining.Ford provides instructions and warnings in the owner's manual, on a placard placed with the jack, and on the jack itself. These instruct consumers to put the vehicle gear selector in Park, properly set the parking brake, chock the opposite wheel, use the jack only for changing a tire, loosen the lug nuts prior to jacking, and to not get under a vehicle supported by the jack only (NHTSA also recommends that jacks only be used for tire changing).In the VOQs, roughly half the consumers were using the jack for something other than tire changing, half had not chocked a wheel, and half had not properly set the parking brake. ODI notes that since the front wheels are drive wheels (with an open center differential) the Park gear cannot provide vehicle stability (longitudinally) when a front wheel is raised. All NHTSA complaints and most of the complaints to Ford involved failures while a front wheel was raised.In response to ODI's inquiry, Ford conducted testing on a 2004 Freestar. Ford's tests showed that when a front tire was raised the service jack held without failing under various scenarios except when a rocking force was applied and the parking brake was not properly set. Based on its testing and its analysis of field data, Ford concluded that the type of jack failure evidenced in this investigation (bending at mid-point) was likely caused by vehicle movement due to an improperly secured vehicle, or other misuse of the jack. Ford notes that rates in this investigation were similar to those in another investigation (EA91-049) which ODI closed. ODI also analyzed jack data for MY 2003 and newer vehicles to compare to the SV population. To assist with this analysis, ODI requested data from the jack manufacturer (actually its successor company) who provided limited data but did identify other models using the same design jack. ODI was unable to identify a significant difference in the incidence of jack failures (including those involving bending failures) between the SVs, other vehicles which used the same jack, or other vehicles where the jack type was unknown or different.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, investigation PE11-033 is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist and ODI reserves

PE10033 · Engine Stalling

Opened Aug 23, 2010 · Closed Jul 15, 2011

Status: closed (inferred from source dates) · Power Train:automatic Transmission:control Module (tcm/pcm/tecm); Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Additional source detail variants (2)

Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

Vehicle Speed Control

The subject vehicles suffered from a design issue whereby water could run down onto the cowling under the hood and located in the area of the windshield wipers and then drip onto a computer module, the Powertrain Control Module (PCM), which could be manifested in a variety of symptoms depending on which part of the circuit board became wet or which of the connector pins shorted out.In addition to causing an engine to stall, which may or may not then restart, the water intrusion could also cause the transmission to shift poorly, the vehicle to have erratic power, a malfunction indicator light to come on, or result in an inability to start the vehicle, an inability to shift the vehicle into either forward or reverse. Also the problem could cause a higher than normal idle RPM in Park, or for the radio to malfunction, or the interior lights to stay on.During this investigation ODI was concerned with the effect of the engine stalling or a drastic and sudden loss of power either of which may create a safety risk.In reviewing the actual number of these types of incidents, collectively referred to here as engine stalls, the number was found to be below what would be considered a defect trend.For example, the number of engine stalls identified in Ford's warranty claims for the model year (MY) 2004 subject vehicles, the MY with the most failures, was 200 out of population of 125,865, for a failure rate of 0.16%.The one crash recorded by a complainant to NHTSA, VOQ 10311522, alleged that the engine stalled, due to water intrusion into the PCM, while the road was turning causing her to go off the road and according to the police report the vehicle then hit an embankment and a tree stump. Ford reported in their response that there were three alleged crashes but none of these were validated as being caused by a problem with water intrusion into the PCM causing a stall.Accordingly this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect in the subject vehicles and take further action in the future if warranted.

EA09016 · Transmission Torque Converter Failure

Opened Nov 10, 2009 · Closed Feb 2, 2012

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Additional source detail variants (2)

Power Train:automatic Transmission

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

Power Train:automatic Transmission:torque Converter

On January 4, 2012 Ford Motor Company submitted a Defect Information Report (NHTSA Recall No. 12V-006) to NHTSA regarding a defect in the performance of the transmission torque converter for approximately 205,896 Ford Freestar and Mercury Monterey vehicles.The supplier of the torque converter manufactured converters containing a pump shaft spline that did not consistently meet the specified heat treatment requirements.In normal use, the spline may wear excessively and eventually fails without warning.If a torque converter malfunctions due to a sheared pump drive spline, the vehicle will abruptly lose motive power.This problem affected model year 2004 and 2005 Freestar and Monterey minivans.During the investigation NHTSA identified 532 complaints alleging incidents of vehicle stall while driving due to torque converter failure.These failures were sudden and without any prior warning.Of the 490 complaints that reported the speed at the time of the failure:218 (44%) occurred at or above 55 mph; and 344 (70%) occurred at or above 40 mph.Of the 382 complaints that reported the position of the vehicle relative to traffic after it came to a stop following the loss of motive power: 122 (32%) alleged that the vehicle came to a stop in the flow of traffic and remained in the flow of traffic until pushed or towed out of the way; 225 (59%) reported that the vehicle was maneuvered to the side of the roadway and remained there until towed; and 35 (9%) reported that they were able to maneuver to a location away from the flow of traffic, such as a parking lot.Two crashes were allegedly caused by torque converter failure, including an incident in which a Freestar suddenly lost power in 65 mph traffic in an area where there was no shoulder available.As a result, the Freestar stopped in a travel lane and when trailing traffic maneuvered to avoid the stalled vehicle, a four vehicle collision occurred.In these types of circumstances NHTSA believes the defect presents an unreasonable risk to motor vehicle safety and so advised Ford.In its Defect Information Report, Ford refers to its response to NHTSA's Preliminary Evaluation information request, which stated that a vehicle that loses motive power due to torque converter malfunction remains readily controllable; the vehicle will coast during which it can be safely maneuvered and stopped because the engine continues to run.Because the engine continues to run, steering and braking are unaffected, and the vehicle's electrical system and directional signals remain functional.In view of the foregoing, NHTSA does not agree with this statement.This investigation is closed based on Ford's recall.

PE09033 · Torque Converter Output Shaft Failure

Opened Jul 15, 2009 · Closed Nov 17, 2009

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Additional source detail variants (2)

Power Train:automatic Transmission

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.

Power Train:automatic Transmission:torque Converter

ODI HAS RECEIVED 227 OWNER COMPLAINTS ALLEGING A SUDDEN AND UNEXPECTED LOSS OF MOTIVE POWER DUE TO AN INTERNAL TRANSMISSION FAILURE IN THE SUBJECT VEHICLES.OF THOSE COMPLAINTS, 124 CAN BE ATTRIBUTED TO THE TORQUE CONVERTER OUTPUT SHAFT SPLINES STRIPPING CAUSING A SUDDEN LOSS OF POWER TO THE DRIVETRAIN.THE REMAINING 103 COMPLAINTS EXPERIENCED A LOSS OF MOTIVE POWER BUT THE SPECIFIC INTERNAL FAILURE CAUSE WITHIN THE TRANSMISSION IS NOT KNOWN.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA09-016) TO CONTINUE ITS ASSESSMENT OF THE SCOPE, FREQUENCY AND SAFETY-RELATED CONSEQUENCES OF THE ALLEGED DEFECT.