Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
190–25K
2325–50K
2150–75K
1175–100K
11100–150K
6150K+
91 reports with mileage · 22 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports0 fire reports6 injury reports
What owners actually said
113 reports
36,996 miles · Mar 16, 2015
Electrical SystemVehicle Speed Control
I HAVE A SERIOUS ELECTRICAL PROBLEM IN MY FORD FOCUS 2011. DURING THE DAY TIME THE DASH LIGHTS THAT ARE SUPPOSED TO COME ON AT NIGHT WHEN YOU CUT THE LIGHTS ON COME ON DURING THE DAY TIME AND WON'T CUT OFF WHICH CAUSES THE BATTERY IN MY CAR TO GO DEAD. I'VE ALREADY REPLACED MY CAR BATTERY TWICE BECAUSE OF THIS PROBLEM. I HAVE TO…
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I HAVE A SERIOUS ELECTRICAL PROBLEM IN MY FORD FOCUS 2011. DURING THE DAY TIME THE DASH LIGHTS THAT ARE SUPPOSED TO COME ON AT NIGHT WHEN YOU CUT THE LIGHTS ON COME ON DURING THE DAY TIME AND WON'T CUT OFF WHICH CAUSES THE BATTERY IN MY CAR TO GO DEAD. I'VE ALREADY REPLACED MY CAR BATTERY TWICE BECAUSE OF THIS PROBLEM. I HAVE TO BEAT ON MY CAR FOR IT TO CUT ON AND LATELY THAT HASN'T BEEN WORKING AT ALL. ANOTHER PROBLEM I'M HAVING IS THAT THE CAR SAYS THAT THE TRUNK IS AJAR WHEN IT'S CLOSED AND THE REAR DOOR IS AJAR WHEN IT'S CLOSED, THE EMERGENCY BREAK IS ON WHEN IT'S NOT. MY CAR CUTS OFF EVERY TIME I STOP. EVERYTHING IN THE DASH CUTS OFF AND FREEZES SO I WON'T BE ABLE TO TELL IF I NEED GAS OR HOW FAST I'M GOING. BOTH CAR KEYS AREN'T BEING RECOGNIZED BY MY CAR. I'VE REPEATEDLY CALLED THE DEALERSHIP THAT I GOT MY CAR FROM AND THEY KEEP TELLING ME TO COME ON SATURDAY AND WHEN I GET THERE THEY SAY THEY DON'T HAVE ANY MECHANICS AVAILABLE. I'VE CALLED TRIPLE AAA EVERY OTHER DAY TO JUMP START MY CAR AND SOMETIMES THEY CAN'T GET IT STARTED BECAUSE THE DASH IN MY CAR WON'T CUT ON. MY DASH IN MY CAR DOESN'T CUT ON WHEN I TRY TO CRANK UP MY CAR MY CAR DOESN'T START. EVERYTHING ELSE COMES ON IN MY CAR BUT THE DASH. I WENT ON VACATION THE DAY AFTER I BOUGHT THIS CAR AND I HAD TO BUY A NEW BATTERY BECAUSE OF THE ELECTRICAL PROBLEM IN MY CAR AND THEN IT WASN'T THE BATTERY THAT WAS THE PROBLEM. I WENT ON VACATION TO FLORIDA AND IF I DIDN'T GET THE DASH TO COME ON I WOULD'VE BEEN STUCK IN FLORIDA. I'VE HAD THIS PROBLEM EVERYDAY SINCE I BOUGHT THIS CAR ON SEPTEMBER 19, 2014. *TR
NHTSA ODI #10694721
50,000 miles · Jan 6, 2015
Electrical System
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR LIGHTING AND THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY. THE DRIVER DOOR AJAR INDICATOR ILLUMINATED WITHOUT THE DOOR OPEN. IN ADDITION, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS U…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE INTERIOR LIGHTING AND THE PARKING LIGHTS ILLUMINATED INDEPENDENTLY. THE DRIVER DOOR AJAR INDICATOR ILLUMINATED WITHOUT THE DOOR OPEN. IN ADDITION, THE CONTACT WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10670459
100,000 miles · Jan 5, 2015
Wheels
TL* THE CONTACT OWNS 2011 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WHEEL LUG NUTS THAT HELD THE TIRE TO THE AXLE ON THE FRONT PASSENGER SIDE OF THE VEHICLE BECAME FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10670274
37,000 miles · Dec 3, 2014
Latches/locks/linkages
LOCKING MECHANISM FOR TRUNK FAILED. NO LONGER POPS OPEN.....DEALER STATES THE REPAIR WILL COST $250. *JS
NHTSA ODI #10661896
20,000 miles · Sep 24, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE POWER LOCKS ON ALL FOUR DOORS MALFUNCTIONED. THE DEALER STATED THAT THE LOCKING MECHANISMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON THE FRONT PASSENGER DOOR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
NHTSA ODI #10638670
67,000 miles · Sep 11, 2014
Power Train
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD BANGING NOISE EMITTED FROM THE TRANSMISSION CAUSING THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SHIFT SOLENOID WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD BANGING NOISE EMITTED FROM THE TRANSMISSION CAUSING THE VEHICLE TO JERK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SHIFT SOLENOID WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 67,000.
NHTSA ODI #10632491
5,000 miles · Sep 8, 2014
Latches/locks/linkages
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK BOTH MANUALLY OR WITH THE KEY FOB. THE CONTACT HAD TO CRAWL INTO THE PASSENGER SEAT AND EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK BOTH MANUALLY OR WITH THE KEY FOB. THE CONTACT HAD TO CRAWL INTO THE PASSENGER SEAT AND EXIT THROUGH THE FRONT PASSENGER SIDE DOOR. THE DEALER STATED THAT THE DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10631479
116,000 miles · Aug 11, 2014
Structure
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER AND DRIVER SIDE DOORS FAILED TO OPEN. THE VEHICLE WAS TAKEN TO AN AUTO BODY SHOP AND THE MECHANIC STATED THAT THE REPAIR WOULD COST $1,000. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 116,000.
NHTSA ODI #10621450
74,529 miles · Jul 18, 2014
Seat Belts
THE DRIVER'S SIDE SEAT BELT MALFUNCTIONED UNDER COMPLETELY NORMAL CONDITIONS OF USE. THE MALFUNCTION WAS IN THE BELT RECEIVER, NOT THE PART NEAR THE DOOR WHICH EXTENDS AND RETRACTS THE BELT. THE METAL BIT THAT RETRACTS TO ALLOW THE SEAT BELT TO BE PUSHED IN MALFUNCTIONED SPONTANEOUSLY- WE STOPPED AT A STORE AND WHEN WE GOT BAC…
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THE DRIVER'S SIDE SEAT BELT MALFUNCTIONED UNDER COMPLETELY NORMAL CONDITIONS OF USE. THE MALFUNCTION WAS IN THE BELT RECEIVER, NOT THE PART NEAR THE DOOR WHICH EXTENDS AND RETRACTS THE BELT. THE METAL BIT THAT RETRACTS TO ALLOW THE SEAT BELT TO BE PUSHED IN MALFUNCTIONED SPONTANEOUSLY- WE STOPPED AT A STORE AND WHEN WE GOT BACK IN THE SEAT BELT COULD NOT BE FASTENED. ONE TOW TRUCK LATER, OUR MECHANIC SAID IT WAS UNFIXABLE- THE PART HAS TO BE COMPLETELY REPLACED. BECAUSE THE CAR IS ONLY 3 YEARS OLD/ 74K MILES THEY SUGGESTED GIVING FORD THE CHANCE TO FIX IT. FORD SAID "FAT CHANCE"- THEY ONLY WARRANTY BELTS TO 50K MILES. SPONTANEOUSLY NON-WORKING SEATBELTS= VERY BAD. SHAME ON FORD FOR NOT MAKING IT RIGHT. IF I'D HAD THE MISFORTUNE TO BE IN AN ACCIDENT, NHTSA WOULD HAVE MARKED ME DOWN AS NOT WEARING MY BELT. *TR
NHTSA ODI #10614655
124,000 miles · Jul 13, 2014
Electrical System
A/C BLOWS HOT AIR AND COLD AIR . IT HAS INTERMITTENT PROBLEM AND I CALLED FORD . FORD SAYS MY CAR IS OUT OF WARRANTY AND NHTSA HAS NOT ORDERED ANY RECALL. I TOLD FORD NHTSA IS ALWAYS SLOW AND BEHIND THE CURVE FEW YEARS . I PERSONALLY THINK IT IS A WASTE OF TIME CONTACTING NHTSA . GOOGLE FORD FOCUS INTERMITTENT A/C PROBLEM AND…
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A/C BLOWS HOT AIR AND COLD AIR . IT HAS INTERMITTENT PROBLEM AND I CALLED FORD . FORD SAYS MY CAR IS OUT OF WARRANTY AND NHTSA HAS NOT ORDERED ANY RECALL. I TOLD FORD NHTSA IS ALWAYS SLOW AND BEHIND THE CURVE FEW YEARS . I PERSONALLY THINK IT IS A WASTE OF TIME CONTACTING NHTSA . GOOGLE FORD FOCUS INTERMITTENT A/C PROBLEM AND LOTS OF FORD FOCUS HAS SAME PROBLEM AND NHTSA IS SLEEP . I WANT MY A/C FIXED . ARE YOU LISTENING NHTSA ?. *TR
NHTSA ODI #10610115
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Ford Focus Problems, Complaints & Recalls | Skip That Year