NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
113 reports57,000 miles · Jun 2, 2016
Power Train
TAKATA RECALL I WAS COMING UP TO A STOP LIGHT READY TO PUSH THE CLUTCH IN TO SLOW DOWN. I TRIED TO PUSH IN THE CLUTCH AND IT WAS STUCK. I LET MY FOOT OFF AND TRIED AGIAN. THE CLUTCH WENT DOWN. I THOUGHT THAT WAS ODD AND DANGEROUS. I WAS GLAD MY WIFE WASN'T DRIVING. I WANTED TO PULL OVER AND SEE WHAT WAS GOING ON. I GOT IN THE …
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TAKATA RECALL I WAS COMING UP TO A STOP LIGHT READY TO PUSH THE CLUTCH IN TO SLOW DOWN. I TRIED TO PUSH IN THE CLUTCH AND IT WAS STUCK. I LET MY FOOT OFF AND TRIED AGIAN. THE CLUTCH WENT DOWN. I THOUGHT THAT WAS ODD AND DANGEROUS. I WAS GLAD MY WIFE WASN'T DRIVING. I WANTED TO PULL OVER AND SEE WHAT WAS GOING ON. I GOT IN THE TURN LANE. WHEN I PUSHED THE CLUTCH IN TO GO THE CLUTCH WENT TO THE FLOOR AND I WAS STUCK IN THE TURN LANE. IT WAS A BUSY ROAD, BUT I WAS OFFERED HELP AND WAS ABLE TO PUSH IT THROUGH THE LIGHT AS IT CHANGED. I NOTICED THAT THE CONNECTION FROM THE CLUTCH TO THE PEDAL WAS BROKEN. A PLASTIC PIECE HAD BROKE. THE CAR ONLY HAS 57000 MILES. I FEEL LIKE I WAS LUCKY NOTHING HAPPENED. THAT PART SHOULD NOT BREAK ON A CAR. I WANT TO FEEL SAFE WHEN ME OR MY WIFE ARE DRIVING OUR VEHICLE.
NHTSA ODI #10871979
84,719 miles · Apr 13, 2016
Power Train
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE SHUTTERED AND HESITATED, BUT STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS …
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE SHUTTERED AND HESITATED, BUT STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,719. UPDATED 08/03/16*LJ THE CONSUMER STATED SEVERAL ADJUSTMENTS WERE MADE TO THE CLUTCH. HOWEVER, THEY WERE ONLY TEMPORARY FIXES. UPDATED 08/09/16.*JB
NHTSA ODI #10855333
82,000 miles · Mar 2, 2016
Steering
TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE "POWER STEERING FAILED" AND "CHECK POWER STEERING NOW" MESSAGES APPEARED. THE STEERING WHEEL BECAME STIFF AND WOULD NOT TURN. THE CONTACT BOUNCED INTO A CURB AND STOPPED THE VEHICLE. THE CONTA…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. WHILE TRAVELING APPROXIMATELY 35 MPH, THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE "POWER STEERING FAILED" AND "CHECK POWER STEERING NOW" MESSAGES APPEARED. THE STEERING WHEEL BECAME STIFF AND WOULD NOT TURN. THE CONTACT BOUNCED INTO A CURB AND STOPPED THE VEHICLE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE STEERING SEIZED. THE DEALER WAS NOTIFIED, BUT THE MANUFACTURER WAS NOT. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA ODI #10839577
9,000 miles · Mar 2, 2016
Electrical System
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHEN THE LOCK BUTTON WAS DEPRESSED ON THE FOBIK KEY, THE DOORS LOCKED BUT WHEN THE UNLOCK BUTTON WAS DEPRESSED THE FRONT AND REAR PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT AND …
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT WHEN THE LOCK BUTTON WAS DEPRESSED ON THE FOBIK KEY, THE DOORS LOCKED BUT WHEN THE UNLOCK BUTTON WAS DEPRESSED THE FRONT AND REAR PASSENGER SIDE AND REAR DRIVER SIDE DOORS FAILED TO UNLOCK. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE FRONT AND REAR PASSENGER SIDE AND THE REAR DRIVERS SIDE DOORS LOCK WITHOUT WARNING. IN ADDITION, WHEN THE VEHICLE WAS STOPPED, THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS DIRT IN THE LOCKING MECHANISM. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
NHTSA ODI #10839489
85,000 miles · Feb 29, 2016
Electronic Stability Control (esc)Power Train
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY VIBRATE WHILE IDLING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE …
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD ABNORMALLY VIBRATE WHILE IDLING. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
NHTSA ODI #10838958
34,000 miles · Feb 20, 2016
Unknown Or Other
THE DRIVER SIDE DOOR WILL NOT LATCH AND NOT LOCK. I HAVE TO DRIVE THE CAR HOLDING THE DOOR WITH ONE HAND AND HOLDING THE OTHER HAND ON STEERING
NHTSA ODI #10837343
82,423 miles · Feb 19, 2016
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE M…
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TL* THE CONTACT OWNS A 2011 FORD FOCUS. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DRIVER SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,423. UPDATED 04/22/16*LJ THE VEHICLE WAS REPAIRED ON 02/22/16. UPDATED 05/05/16.*JB
NHTSA ODI #10837123
Mileage unknown · Feb 18, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL WAS COMING FROM THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED…
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TL* THE CONTACT OWNS A 2011 FORD FUSION. THE CONTACT STATED THAT WHILE PARKED, A STRONG ODOR OF FUEL WAS COMING FROM THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V793000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10836943
54,000 miles · Feb 17, 2016
Electrical System
THE RIGHT POWER WINDOW GOES UP AND DOWN SEVERLY SLOW, DURING THIS ACTION THE WINDOW EMITS AN ELECTRICAL WIRE BURNING SMELL. (BOTH STATIONARY AND MOVING) OUT SIDE TEMP WAS 24 DEGREES, SPEED WAS APPROX 5MPH
NHTSA ODI #10836745
65,492 miles · Feb 8, 2016
Electrical SystemExterior Lighting
DRIVERS LOW BEAM HEADLIGHT DOES NOT WORK DUE TO FAILURE IN UNDER DASH FUSE BOX/ SMART JUCTION BOX
NHTSA ODI #10824931