2011 Ford Focus

The contact owns a 2011 Ford Focus. The contact stated while driving at approximately 35 MPH, the wrench symbol was illuminated. The contact stated that the vehicle was vibrating and shaking and there was an abnormal sound coming from underneath the vehicle. The contact stopped the vehicle, the engine was still running and attempted to shift into reverse(R), but the vehicle would not shift into reverse(R). The contact was able to shift into drive(D) however, the vehicle failed to exceed 15 MPH. The contact drove the vehicle to an independent mechanic. The vehicle had not been diagnosed or repaired. The contact had been informed by the mechanic that the failure could be related to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 159,000.

MY 2012 FORD FOCUS IS EQUIPPED WITH THE DUAL CLUTCH TRANSMISSION AND HAS HAD ISSUES FROM THE DAY I BOUGHT IT. SHUDDERING UPON START WAS THE BIGGEST ISSUE. CAR FINALLY STOPPED RUNNING AND WAS REPAIRED AT DEALER BUT NOW THE TRANSMISSION IS EXTREMELY NOISY AND WILL SLIP OUT OF GEAR INTO NEUTRAL WITHOUT WARNING, INCLUDING ON HIGHWAYS AT SPEED. TRANSMISSION WILL ALSO SLIP QUITE BADLY UPON LAUNCH AT TIMES WHICH CAN BE A CAUSE OF AN ACCIDENT WHEN TRYING TO ENTER TRAFFIC.

THE CLUTCH SYSTEM ON MY MANUAL 2011 FORD FOCUS WENT OUT. THE CLUTCH NOW PLAYS ON THE FLOOR BOARD WITH NO CATCH IN IT. THE GEARS WONT BUDGE. I RESEARCHED AND SEEN THE NEWER MODELS HAVE HAD THIS SAME PROBLEM. PLEASE PLEASE PLEASE LOOK INTO THIS. I ABSOLUTELY LOVE MY CAR. WHEN THE CLUTCH WENT OUT IT WAS ON THE MAIN HIGHWAY IN BRIDGE CITY, TX.

ONLY 3 OUT OF 4 DOORS OPEN, THE OUTSIDE DOOR LATCHES HAVE FAILED SINCE PURCHASE IN 2013. HAVE ALSO CONTINUALLY FAILED/RE-BROKE AFTER BEING FIXED. CAR ALSO DOES NOT UNLOCK AFTER BEING LOCKED AND INSIDE DOOR MECHANISMS DO NOT UNLOCK AFTER BEING ENGAGED.. HUGE SAFETY ISSUE. ALSO MULTIPLE TIMES THE A SOLENOID HAS TO BE REPLACED DUE TO THE CAR DOES NOT SHIFT CORRECTLY AND FAILS TO ACCELERATE SAFELY (TAKES A OVER A MIN TO GO FROM 35-60) AND EVEN THEN IT WILL NOT MAINTAIN 60 MILES PER HOUR GOING UP A HILL . THIS IS A AUTOMATIC VEHICLE , AND IT IS UNSAFE , ESPECIALLY WHEN EXITING OFF A ONRAMP TRYING TO EXCEL TO POSTED SPEED LIMIT TO MERGE INTO TRAFFIC OFF THE RAMP. I HAVE HAD MULTIPLE PROBLEMS/ISSUES WITH THIS VEHICLE SINCE ITS PURCHASE AND IT IS A VERY UNSAFE VEHICLE.

THE VEHICLE WAS PURCHASED BRAND NEW BUT THE TRANSMISSION HAS ALWAYS SHIFTED ROUGH. THE DEALER SAID IT WAS BECAUSE FORD HAD REDESIGNED THE TRANSMISSION SO IT WOULD SHIFT BETTER AND BE MORE FUEL EFFICIENT. EVEN THOUGH WE COMPLAINED THE DEALER SAID THERE WAS NOTHING THAT THEY COULD DO. CONSEQUENTLY, THIS PROBLEM HAS EFFECTED THE CARS OVERALL PERFORMANCE AND HAS NOW BECOME SO BAD THAT THE CAR IS DIFFICULT TO DRIVE. THE TRANSMISSION SHIFTS ROUGH, JUMPS OR LAUNCHES OUT , SHAKES, HAS HESITATION AND EVEN ROLLS BACK IF YOU ARE ON A HILL. CONSEQUENTLY, THE CAR SEEMS UNSAFE TO DRIVE AS IT FEELS AT TIMES LIKE THE CAR MIGHT JOLT OUT BECAUSE OF THE ROUGH SHIFTING. WHEN THE CAR SHIFTS ROUGH AT HIGH SPEEDS IT TENDS TO PULL IT TO ONE SIDE.

TAKATA RECALL I WAS COMING UP TO A STOP LIGHT READY TO PUSH THE CLUTCH IN TO SLOW DOWN. I TRIED TO PUSH IN THE CLUTCH AND IT WAS STUCK. I LET MY FOOT OFF AND TRIED AGIAN. THE CLUTCH WENT DOWN. I THOUGHT THAT WAS ODD AND DANGEROUS. I WAS GLAD MY WIFE WASN'T DRIVING. I WANTED TO PULL OVER AND SEE WHAT WAS GOING ON. I GOT IN THE TURN LANE. WHEN I PUSHED THE CLUTCH IN TO GO THE CLUTCH WENT TO THE FLOOR AND I WAS STUCK IN THE TURN LANE. IT WAS A BUSY ROAD, BUT I WAS OFFERED HELP AND WAS ABLE TO PUSH IT THROUGH THE LIGHT AS IT CHANGED. I NOTICED THAT THE CONNECTION FROM THE CLUTCH TO THE PEDAL WAS BROKEN. A PLASTIC PIECE HAD BROKE. THE CAR ONLY HAS 57000 MILES. I FEEL LIKE I WAS LUCKY NOTHING HAPPENED. THAT PART SHOULD NOT BREAK ON A CAR. I WANT TO FEEL SAFE WHEN ME OR MY WIFE ARE DRIVING OUR VEHICLE.