NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
250 reports5,000 miles · Nov 30, 2011
Steering
TL* THE CONTACT OWNS A 2008 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 55 MPH, THE POWER STEERING SEIZED AND HE WAS UNABLE TO TURN THE WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY INFORMED HIM THAT THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED…
Read full complaint
TL* THE CONTACT OWNS A 2008 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 TO 55 MPH, THE POWER STEERING SEIZED AND HE WAS UNABLE TO TURN THE WHEEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY INFORMED HIM THAT THE POWER STEERING PUMP AND RESERVOIR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10437825
34,000 miles · Nov 22, 2011
Air BagsCrashInjury
I WAS TRAVELING ON INDUSTRIAL BLVD WHEN AN ELDERLY COUPLE PULLED OUT IN FRONT OF ME. WITH NO TIME TO REACT I HIT THE FRONT END OF THEIR CAR WITH THE FRONT AND SIDE OF MY CAR ON THE PASSENGER SIDE. I WAS WEARING MY SEATBELT. AFTER MY HEAD HIT OFF THE WINDSHIELD MY AIRBAG DEPLOYED. I HAVE A SEVERE CONCUSSION AND SOME INJURY TO…
Read full complaint
I WAS TRAVELING ON INDUSTRIAL BLVD WHEN AN ELDERLY COUPLE PULLED OUT IN FRONT OF ME. WITH NO TIME TO REACT I HIT THE FRONT END OF THEIR CAR WITH THE FRONT AND SIDE OF MY CAR ON THE PASSENGER SIDE. I WAS WEARING MY SEATBELT. AFTER MY HEAD HIT OFF THE WINDSHIELD MY AIRBAG DEPLOYED. I HAVE A SEVERE CONCUSSION AND SOME INJURY TO MY RIGHT LEG. THE MAIN POINT TO THIS ACCIDENT IS THAT I WAS WEARING A SEATBELT AND MY HEAD STILL STRUCK THE WINDSHIELD. AND ONCE AGAIN THE AIRBAG WAS DELAYED ON DEPLOYMENT. *TR
NHTSA ODI #10436704
35,000 miles · Nov 21, 2011
Steering
VEHICLE HAS BECOME DIFFICULT TO STEER. POWER STEERING PUMP IS LEAKING FLUID. *TR
NHTSA ODI #10436677
Mileage unknown · Nov 8, 2011
Service Brakes, Hydraulic
BECAUSE "INCIDENT" DATE IS REQUIRED, I PUT TODAY'S DATE, BUT THIS COMPLAINT IS ABOUT A CONTINUOUS CONDITION. AS FAR AS I KNOW, THE PROBLEM HAS EXISTED SINCE THE CAR WAS NEW. THE PARKING BRAKE ALWAYS FREEZES (WILL NOT RELEASE) AT TEMPERATURES BELOW 20 DEGREES (SOMETIMES WARMER). USE OF THE PARKING BRAKE DURING WINTER MONTHS …
Read full complaint
BECAUSE "INCIDENT" DATE IS REQUIRED, I PUT TODAY'S DATE, BUT THIS COMPLAINT IS ABOUT A CONTINUOUS CONDITION. AS FAR AS I KNOW, THE PROBLEM HAS EXISTED SINCE THE CAR WAS NEW. THE PARKING BRAKE ALWAYS FREEZES (WILL NOT RELEASE) AT TEMPERATURES BELOW 20 DEGREES (SOMETIMES WARMER). USE OF THE PARKING BRAKE DURING WINTER MONTHS RESULTS IN DRIVING WITH BRAKE SET, WITH OBVIOUS DANGERS. NOT USING THE PARKING BRAKE DURING WINTER MONTHS SOMETIMES RESULTS IN VEHICLE LEFT IDLING WITH NO BRAKE SET (THERE ARE TIMES, IN ALASKA, WHEN IT IS NOT SAFE TO SHUT DOWN THE ENGINE, BECAUSE OF THE NEED TO MAINTAIN LIGHTING) WITH OBVIOUS DANGERS. I HAVE HAD THE CABLE REPLACED, TO NO EFFECT. I AM 62 YEARS OLD, AND WHILE I HAVE HEARD OF PARKING BRAKES FREEZING, THIS IS THE FIRST VEHICLE I HAVE EVER OWNED (OR DRIVEN, FOR THAT MATTER) THAT EVER ACTUALLY EXHIBITED THIS PROBLEM. *TR
NHTSA ODI #10434940
25,000 miles · Nov 2, 2011
Structure
TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT STATED THAT BOTH FRONT DOORS COULD ONLY BE OPENED FROM THE INTERIOR. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10433910
58,000 miles · Oct 5, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT WAS DRIVING 45 MPH WHEN THE FRONT PASSENGER AND DRIVER SEATS BEGAN TO VIBRATE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC STATED THAT THE VIBRATION WAS CAUSED BY SAGGING MOTOR MOUNTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEAL…
Read full complaint
TL* THE CONTACT OWNS A 2008 FORD FOCUS. THE CONTACT WAS DRIVING 45 MPH WHEN THE FRONT PASSENGER AND DRIVER SEATS BEGAN TO VIBRATE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC STATED THAT THE VIBRATION WAS CAUSED BY SAGGING MOTOR MOUNTS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER ADVISED THAT THE VEHICLE WAS DESIGNED TO VIBRATE. THE CONTACT STATED THE PASSENGER COULD NOT SIT IN THE SEAT DUE TO THE VIBRATION. THE FAILURE MILEAGE WAS 58,000.
NHTSA ODI #10428809
20,000 miles · Sep 26, 2011
Suspension
HAVING PROBLEMS WITH TIRES CUPPING. HAD IT REALIGNED AROUND 20,000 MILES BECAUSE FORD ONLY COVERS WHEEL ALIGNMENT UP TO 12,000 MILES. I PURCHASED NEW TIRES AROUND 35,000 MILES, HAD IT REALIGNED AGAIN AROUND 36,000 MILES. I TOOK THE CAR IN TO COSTCO WHERE I BOUGHT THE NEW BRIDGESTONE TIRES FOR TIRE ROTATION AND THEY SAID THE TI…
Read full complaint
HAVING PROBLEMS WITH TIRES CUPPING. HAD IT REALIGNED AROUND 20,000 MILES BECAUSE FORD ONLY COVERS WHEEL ALIGNMENT UP TO 12,000 MILES. I PURCHASED NEW TIRES AROUND 35,000 MILES, HAD IT REALIGNED AGAIN AROUND 36,000 MILES. I TOOK THE CAR IN TO COSTCO WHERE I BOUGHT THE NEW BRIDGESTONE TIRES FOR TIRE ROTATION AND THEY SAID THE TIRES WERE CUPPING !! SAME PROBLEM, ALIGNMENT DON'T HELP. AFTER RESEARCHING ON THE INTERNET, I SEE MANY PEOPLE HAVE THIS SAME PROBLEM WITH THE FORD FOCUS. *TR
NHTSA ODI #10427149
Mileage unknown · Sep 19, 2011
Electrical SystemEngine And Engine Cooling
THE IGNITION KEY IS BINDING IN IGNITION CYLINDER WHEN TURNING TO START POSITION ONLY. TWICE IT HAS NOT STARTED ON THE FIRST TRY. TWICE I HEARD A METAL SOUND WHEN STARTING. THIS IS A PROBLEM WITH FORD FOCUS 2008, AND HAS BEEN BROUGHT TO MY ATTENTION BY MY AUTO REPAIR SHOP. IT WAS SUGGESTED TO ME TO GO DIRECT TO A FORD DEALER …
Read full complaint
THE IGNITION KEY IS BINDING IN IGNITION CYLINDER WHEN TURNING TO START POSITION ONLY. TWICE IT HAS NOT STARTED ON THE FIRST TRY. TWICE I HEARD A METAL SOUND WHEN STARTING. THIS IS A PROBLEM WITH FORD FOCUS 2008, AND HAS BEEN BROUGHT TO MY ATTENTION BY MY AUTO REPAIR SHOP. IT WAS SUGGESTED TO ME TO GO DIRECT TO A FORD DEALER SERVICE SHOP WHICH I DID. THE CAR WARRANTY EXPIRED 5/2011 SO I DON'T QUALIFY FOR FREE REPAIR ON THIS PROBLEM. AS FAR AS I CAN SEE IN RESEARCHING THERE HAS NOT BEEN A RECALL ON IT. I THINK FORD SHOULD PAY. *KB
NHTSA ODI #10426328
36,750 miles · Sep 14, 2011
Tires
BOUGHT MY 2008 FORD FOCUS MARCH 14, 2009 WITH 15,000 MILES AS A FLEET RETURN. AT 36,000 MILES THE HANKOOK OPTIMO H725 ORIGINAL EQUIPMENT TIRES ARE WORN OUT AND NEED TO BE REPLACED. JUST AVERAGE DRIVING ON THE TIRES. THESE TIRES ARE SUPPOSED TO HAVE A 80,000 MILE TREAD LIFE GUARANTEE. HANKOOK'S WARRANTY DOES NOT APPLY TO ORIGIN…
Read full complaint
BOUGHT MY 2008 FORD FOCUS MARCH 14, 2009 WITH 15,000 MILES AS A FLEET RETURN. AT 36,000 MILES THE HANKOOK OPTIMO H725 ORIGINAL EQUIPMENT TIRES ARE WORN OUT AND NEED TO BE REPLACED. JUST AVERAGE DRIVING ON THE TIRES. THESE TIRES ARE SUPPOSED TO HAVE A 80,000 MILE TREAD LIFE GUARANTEE. HANKOOK'S WARRANTY DOES NOT APPLY TO ORIGINAL EQUIPMENT TIRES. TO SAY I AM DISAPPOINTED AND PERTURBED BY THE POOR PERFORMANCE OF THESE TIRES IS AN UNDERSTATEMENT. DIDN'T EVEN MAKE IT TO THE HALF WAY POINT OF THEIR TREAD LIFE. *KB
NHTSA ODI #10425389
45,800 miles · Sep 5, 2011
Electrical SystemEngine And Engine Cooling
VEHICLE SUDDENLY LOST POWER, ONLY CONTINUING TO RUN AT A ROUGH IDLE. THE VEHICLE WOULD NOT ALLOW ANY ACCELERATION. THE ONLY POSSIBLE RESPONSE WAS TO LIMP TO THE SHOULDER OF THE ROAD. AFTER TURNING OFF THE IGNITION THE VEHICLE WAS RESTARTED AND RAN AS NORMAL FOR THE REST OF THE TRIP. FOUR DAYS LATER THE SAME THING OCCURRED. UPON …
Read full complaint
VEHICLE SUDDENLY LOST POWER, ONLY CONTINUING TO RUN AT A ROUGH IDLE. THE VEHICLE WOULD NOT ALLOW ANY ACCELERATION. THE ONLY POSSIBLE RESPONSE WAS TO LIMP TO THE SHOULDER OF THE ROAD. AFTER TURNING OFF THE IGNITION THE VEHICLE WAS RESTARTED AND RAN AS NORMAL FOR THE REST OF THE TRIP. FOUR DAYS LATER THE SAME THING OCCURRED. UPON TAKING THE VEHICLE TO THE FORD DEALER AND HAVING THEM TELL ME TO CONTINUE TO DRIVE THE VEHICLE UNTIL IT OCCURRED AGAIN AND THEN HAVE IT TOWED IN, I CONVINCED THEM TO LOOK FURTHER INTO IT. I WAS ABLE TO LOCATE SEVERAL COMPLAINTS ON LINE OF THE SAME TYPE. THE NECESSARY REPAIR WAS TO REPLACE THE THROTTLE BODY. THE NEXT DAY THE DEALER CONTACTED ME AND SAID THE FORD HOTLINE STATED THEY HAD PREVIOUS COMPLAINTS AND ADVISED TO REPLACE THE THROTTLE BODY. THIS WAS DONE AND THE VEHICLE HAS OPERATED CORRECTLY SINCE THE REPAIR. *TR
NHTSA ODI #10423786
NHTSA investigations
1PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO