2005 Ford Focus

MY DAUGHTER HAS A 2005 FORD FOCUS AND SHE WAS DRIVING A LITTLE OVER 10MPH AND HIT A SMALL POTHOLE AND HER AIR BAGS DEPLOYED DESTROYING THE WINDSHIELD AND DASH, WHEN THE AIRBAGS DEPLOYED HER BRAKES LOCKED UP ALSO. FOUND OUT YESTERDAY THAT SHE MIGHT HAVE TO HAVE SURGERY ON HER NECK AND HAS TO BE IN A NECK BRACE FOR AST LEAST 2 WEEKS AND HAS A CONCUSSION AND HAS TO MISS WORK. HER CAR IS AT THE FORD DEALERSHIP IN TOWN AND THEY SAID THEY WERE GOING TO RETRIEVE THE DATA AND VERIFY HOW FAST SHE WAS GOING AND THEY CALLED ME THIS MORNING AND THEY ARE SAYING THAT THE DATA IS UNRETRIEVABLE AND THAT THE CAR HAS A BENT SUBFRAME, BROKEN REAR END, DAMAGE TO THE TRANSFER CASE AND NUMEROUS OTHER ISSUES AND THAT THE DAMAGE IS AROUND $5500 SO THEY SAID IT WOULD PROBABLY BE CONSIDERED TOTALED BUT HAD TO TALK TO HER INSURANCE FIRST. THEY ARE TRYING TO SAY THAT SHE WAS GOING FASTER THAN SHE SAYS AND THAT SHE HIT SOMETHING HARD AND FAST, AND SHE WASN'T. GOING UNDER 20MPH SHOULD NOT HAVE CAUSED THAT MUCH DAMAGE. SHE BOUGHT THE CAR USED UST A FEW MONTHS AGO AND SHE HAS BROUGHT IT BACK TO THE DEALERSHIP MULTIPLE TIMES FOR MULTIPLE REASONS AND THE CAR ALWAYS HAD A VIBRATING SOUND FROM UNDERNEATH IT AND AFTER SHE HIT THE POTHOLE IT JUST GOT LOUDER. THEY NEVER INSPECTED THAT CAR BEFORE THEY SOLD IT TO HER EITHER. *TR

ON 2/26/2011 AT APPROXIMATLY 1900 HRS. I WAS AT NELLIS AIR FORCE BASE IN LAS VEGAS NEVADA I HAD TO PULL OVER IN A SAFE AREA TO LOOK FOR MY ID AS I GOT OUT OF THE CAR WITH THE CAR IN PARK AND EMERGENCY BRAKE ON I PROCEEDED TO LIFT THE HANDLE IN FRONT OF THE SEAT THAT ALLOWES IT TO BE MOVED FORWARD SO I CAN LOOK UNDER THE SEAT FOR MY ID,I COULDN'T SEE IT SO I PROCEEDED TO DO THE SAME WITH THE PASSANGER SEAT AND IT WASEN'T THERE SO AGAIN I WAS ON THE DRIVERS SIDE AND AGAIN PULLING UP THE HANDLE AND MY RIGHT SIDE OF MY FACE AND EAR WAS WITHIN AN INCH OF THE SIDE AIR BAG WHEN IT EXPLODEDAND NOCKED ME UP AGAINST THE DRIVERS DOOR FRAME AND THE AIRBAG POWDER WAS ALL OVER ME AND FOR 30 SECONDS I COULDN'T SEE OR HEAR. MY FACE WAS ON FIRE WITH ACID BURNS ALL OVER MY FACE AND MY RIGHT EAR. I WAS SEEN AT THE ER AND WAS TREATED WHICH INCLUDED A CAT SCAN OF MY HEAR TO SEE IF THERE WAS ANY INTERNAL TRAMA AND THAT WAS NEGATIVE HOWEVER I HAD DEVELOPED TMJ BECAUSE OF THE IMPACT TO MY JAW AND MIGRAIN HEADACHES WHICH HAVE NOT SUBSIDED TO THIS DAY. ALL REPORTS AND PICTURES ID TAKEN WERE SENT THROUGH E-MAIL TO FORD CLAIMS DEPT. I WAS SENT THE PAPER WORK TO FILL OUT AND SEND IT BACK TO THEM,IN MARCH 2011 I HAVE TO GOT TO A DEALER TO HAVE THE CHIP RED AND IT COST TO HAVE THAT DONE WAS $103.48. IT STATES THAT THE DTC B1231 RESTRAINT SYSTEM WAS SUFFICIENT IMPACT TO WARRENT A DEPLOYMENT YET INDICATES THAT NO COLLISION OCCURED. SO THEN NOW THE MODUAL NEEDS TO BE TAKEN OUT BY THE DEALER WHICH I WENT TO FORD AND THEY REFUSED TO HELP, SO THAT EVENING WENT TO ANOTHER FORD AND THEY HELPED IT TOOK THEM JANUARY 2012 TO COORDINATE WITH FORD TO TAKE OUT THE MODGUAL, I JUST FOUND OUT A WEEK AGO JUNE 14TH. THAT BOSH IS JUST NOW TAKING A LOOK AT THAT PRODUCT THAT WAS SENT TO THEM IN JANUARY 2012.16 MONTHS LATER NOTHING ELSE HAS BEEN DONE AND I DON'T KNOW WHAT ELSE I CAN DO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *TT

THE AIRBAG INDICATOR LIGHT ON THE DASH COMES ON AT DIFFERENT TIMES. SOMETIMES ON FOR DAYS THEN OFF FOR A DAY, THEN BACK ON. THE DEALER TELLS ME THAT THIS IS A COMMON PROBLEM AND IT MAY BE THE WIRES OR CONNECTORS THAT RUN UNDER THE SEATS. HE SAID"PEOPLE FEET CAN HIT THE WIRES, AND MOVING OF THE SEATS CAN DAMAGE THEM. SOUNDS LIKE A DESIGN PROBLEM TO ME. FOR A FEW $100 HE CAN TELL ME. *TR

TL*THE CONTACT OWNS A 2005 FORD FOCUS. WHILE DRIVING OVER 40 MPH, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR SHOULDER INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. AFTER THE REPAIRS WERE PERFORMED, THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER REPAIRED THE VEHICLE AGAIN AND THE INDICATOR WAS NO LONGER ILLUMINATED. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 35 MPH, A VEHICLE PULLED OUT IN FRONT OF THE CONTACT AND THE TWO VEHICLES T-BONED WITH EACH OTHER. AGAIN, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE HEAD, NECK, AND MIDDLE TO UPPER BACK AREA. SHE ALSO HAD PAIN IN HER CHEST. SHE WAS TRANSPORTED TO THE HOSPITAL FOR FURTHER ASSISTANCE. THE DEALER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED AT THE TIME OF THE CRASH. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 65,000. UPDATED 4/23/09 *CN UPDATED 04/27/09.*JB