WE OWN A 2004 FORD FOCUS ZX3. IT HAS AROUND 50,000 MILES ON IT. THE CAR IS PRIMARY USED FOR COMMUTING, 150 MILES ROUND TRIP EACH DAY. LAST WEEK WHEN GOING TO LEAVE WORK MY HUSBAND INSERTED THE KEY IN THE IGNITION BUT THE LOCK WOULD NOT TURN. HE HAD TO SLAM ON THE KEY TO FINALLY GET THE KEY TO TURN SO HE COULD COME HOME. IT …
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WE OWN A 2004 FORD FOCUS ZX3. IT HAS AROUND 50,000 MILES ON IT. THE CAR IS PRIMARY USED FOR COMMUTING, 150 MILES ROUND TRIP EACH DAY. LAST WEEK WHEN GOING TO LEAVE WORK MY HUSBAND INSERTED THE KEY IN THE IGNITION BUT THE LOCK WOULD NOT TURN. HE HAD TO SLAM ON THE KEY TO FINALLY GET THE KEY TO TURN SO HE COULD COME HOME. IT HAS PROGRESSIVELY GOT WORSE AND THIS MORNING THE KEY IS UNABLE TO TURN AT ALL. WE'VE BARELY HAD THE CAR TWO YEARS. WHEN LOOKING ONLINE FOR A FIX/RECALL NOTICE I DISCOVERED THAT THERE ARE THOUSANDS OF OTHER AMERICANS WHO HAVE EXPERIENCED THE SAME PROBLEM, SOME OF THEM SEVERAL TIMES. AT WHAT POINT DOES FORD ACCEPT THE RESPONSIBILITY FOR USING SUBPAR MATERIALS AND FIX THE THING ON THEIR TAB? I AM NOW SITTING WITH A CAR IN MY DRIVEWAY, UNABLE TO EVEN BE TAKEN TO THE DEALER WITHOUT A TOW TRUCK. IT IS BLOCKING MY GARAGE WHICH HOUSES OUR ONLY OTHER FORM OF TRANSPORTATION. I AM GOING TO BE OUT AROUND $100 TODAY FOR TRANSPORTATION COSTS AND THAT DOESN'T EVEN INCLUDE FIXING THE FOCUS. *JB
NHTSA ODI #10141112
2,000 miles · Oct 6, 2005
Electrical SystemPower Train
DT: CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT DOWN WITHOUT WARNING. NO PARTICULAR SPEED OR CIRCUMSTANCE. THIS INCIDENT HAPPENED SEVERAL TIMES ON INTERSTATE. WHILE GOING 70 TO 75 MPH. THE CAR SHUT DOWN, NO BATTERY, NO LIGHTS, AND IT WAS VERY HARD TO STEER. IT HAPPENED AT STOP SIGN OR AT SPEE…
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DT: CONTACT OWNS A 2004 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY THE CAR SHUT DOWN WITHOUT WARNING. NO PARTICULAR SPEED OR CIRCUMSTANCE. THIS INCIDENT HAPPENED SEVERAL TIMES ON INTERSTATE. WHILE GOING 70 TO 75 MPH. THE CAR SHUT DOWN, NO BATTERY, NO LIGHTS, AND IT WAS VERY HARD TO STEER. IT HAPPENED AT STOP SIGN OR AT SPEEDS OF 35 TO 45 MPH .AFTER PUTTING VEHICLE IN PARK THEN IN NEUTRAL OR PARK IT WILL START BACK UP. VEHICLE WAS TAKEN BACK TO DEALERSHIP 3 TIMES IN THE LAST 3 WEEKS. MECHANIC RECALIBRATED THE AUTOMATIC TRANSMISSION CONTROL MODULE (PCM) ,AND WAS TOLD IT WOULD BE OKAY. TOOK IT OFF THE DEALERSHIP AND WITHIN 10 MILES INCIDENT STARTED HAPPENING AGAIN. FLIGHT RECORDER WAS INSTALLED ON OCTOBER 6, 2005 WAS TOLD TO PUSH A BUTTON EVERY TIME THE VEHICLE SHUT OFF, BUT THE PROBLEM WAS THAT THERE WAS ELECTRICITY GOING TO ANYTHING TO MAKE THE FLIGHT RECORDER SHOW THE PROBLEM. *AK
NHTSA ODI #10138958
Mileage unknown · Sep 12, 2005
Electrical System
I WAS ABLE TO GET THE KEY IN AND OUT OF THE IGNITION BUT WAS NOT ABLE TO TURN THE WHEEL OR THE KEY. EVERYTHING WAS LOCKED. HAD TO GET THE 2004 FOCUS TOWED AND PAY 300+ DOLLARS FOR REPAIR AS THE WARRANTY IS UP (40K + MIS.) *JB
NHTSA ODI #10136228
48,229 miles · Aug 31, 2005
Electrical System
ON THE ALTERNATOR PLUG THERE IS THREE WIRES ONE WIRE BROKE OFF BY ITSELF AND IT HAS LEFT THE BATTERY LIGHT ON ALL THE TIME I DON'T FEEL I SHOULD HAVE TO GO AND GET THE NEW PLUG FOR THE ALTERNATOR IF IT IS DEFECTIVE AS WELL. *NM
NHTSA ODI #10135011
10,000 miles · Jul 22, 2005
Electrical System
I PURCHASED MY 2004 FORD FOCUS IN APRIL OF 2004. THE BATTERY WENT DEAD IN MAY 2005. I HAD THE CAR TOWED TO THE FORD DEALER AND THE EALER REPLACED THE BATTERY. CAR WAS DEAD AGAIN JULY 4. THE CAR WAS JUMPED AND TAKE TO THE DEALER. DEALER SAID THEY COULDN'T FIND A PROBLEM AND CHARGED THE BATTERY. IT WAS DEAD AGAIN ON JULY 9TH.…
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I PURCHASED MY 2004 FORD FOCUS IN APRIL OF 2004. THE BATTERY WENT DEAD IN MAY 2005. I HAD THE CAR TOWED TO THE FORD DEALER AND THE EALER REPLACED THE BATTERY. CAR WAS DEAD AGAIN JULY 4. THE CAR WAS JUMPED AND TAKE TO THE DEALER. DEALER SAID THEY COULDN'T FIND A PROBLEM AND CHARGED THE BATTERY. IT WAS DEAD AGAIN ON JULY 9TH. I HAD DEALER COME GET THE CAR AND THEY SAID IT WAS A BAD CELL IN THE BATTERY AND REPLACED THE BATTERY AGAIN. I WAS DEAD AGAIN ON JULY 21ST. HAD THE DEALER COME GET THE CAR THEY JUMPED IT AND TOOK IT IN. THEY CHARGED THE BATTERY AND STILL TELL ME THEY CAN'T FIND ANYTHING WRONG WITH THE CAR.
NHTSA ODI #10129757
27,000 miles · Jul 15, 2005
Electrical SystemFire
DT: CONTACT STATES DAUGHTER CAME HOME FROM WORK ON 7-15-05 AND SHE HAD NOT HAD ANY PROBLEMS WITH THE CAR PRIOR TO THIS. THE NEXT DAY ON 7-16-05 SHE NOTICED THE CAR HAD CAUGHT ON FIRE WHILE IT WAS PARKED IN THE DRIVEWAY. THE FIRE HAD ALREADY GONE OUT. SHE HAD THE CAR TOWED TO THE DEALERSHIP, AND THE MECHANIC SAID FORD WAS COMIN…
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DT: CONTACT STATES DAUGHTER CAME HOME FROM WORK ON 7-15-05 AND SHE HAD NOT HAD ANY PROBLEMS WITH THE CAR PRIOR TO THIS. THE NEXT DAY ON 7-16-05 SHE NOTICED THE CAR HAD CAUGHT ON FIRE WHILE IT WAS PARKED IN THE DRIVEWAY. THE FIRE HAD ALREADY GONE OUT. SHE HAD THE CAR TOWED TO THE DEALERSHIP, AND THE MECHANIC SAID FORD WAS COMING ON 7-19-05 TO INSPECT THE CAR. SHE TALKED TO SOMEONE WHO HAD JUST RETIRED FROM WAYNE ASSEMBLY PLANT AND HE SAID THEY HAD BEEN HAVING A LOT OF PROBLEMS WITH THE FUEL LINE COMING OFF DUE TO INCREASED PRESSURE ON THE FORD FOCUSES. SHE HAS NEVER RECEIVED ANY RECALL NOTICES. SHE DOES NOT KNOW WHERE THE FIRE ORIGINATED. THE CAR IS AT THE CLINTON MICHIGAN FORD DEALERSHIP. *AK
NHTSA ODI #10128887
28,001 miles · Apr 29, 2005
Electrical System
INSTRUMENT CLUSTER IS BAD AND THE GUAGES WILL NOT WORK. PART IS NOT AVAILABLE AND MY VEHICLE HAS BEEN DOWN FOR A MONTH AND 1 WEEK AS OF RIGHT NOW. SERVICE MANAGER HAS GIVEN PART TO AREA REP FOR FORD, AND THAT WAS A WEEK AGO. *AK
NHTSA ODI #10118675
Mileage unknown · Apr 13, 2005
Electrical SystemCrashInjury
DRIVER PLACED THE KEY INSIDE OF THE IGNITION SWITCH AND THE KEY FAILED TO COME OUT OF IGNITION. DRIVER CONTACTED THE DEALER FOR AN APPOINTMENT. *AK
NHTSA ODI #10117837
19,492 miles · Apr 7, 2005
Electrical System
VEHICLE HESITATED/STALLED WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THE FIRST TIME DEALER REPLACED THE COIL ASSEMBLY, SPARK PLUGS AND SPARK PLUG WIRING. WITHIN TWO WEEKS OR LESS THE PROBLEM RECURRED. THE LAST TWO TIMES DEALER INFORMED THE CONSUMER THA…
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VEHICLE HESITATED/STALLED WHEN APPLYING THE ACCELERATOR PEDAL FROM A STOP POSITION. VEHICLE HAD BEEN TO THE DEALER ON THREE SEPARATE OCCASIONS. THE FIRST TIME DEALER REPLACED THE COIL ASSEMBLY, SPARK PLUGS AND SPARK PLUG WIRING. WITHIN TWO WEEKS OR LESS THE PROBLEM RECURRED. THE LAST TWO TIMES DEALER INFORMED THE CONSUMER THAT THEY COULD NOT DUPLICATE THE PROBLEM.*AK
NHTSA ODI #10117625
40,000 miles · Apr 1, 2005
Electrical System
I PARKED MY CAR TO GO WORK ONE EVENING,AND I CAME BACK AND IT FAILS TO WORK.NEITHER OF MY KEYS WILL TURN THE IFNITION.MY KEYS GO IN AND OUT OF THE THE IGNITION SWITCH ONLY. MY CAR HAS 40K MILES ON IT,AND IT NEEDS A RECALL IMMEDIATELY.I DO NOT HAVE MONEY TO FIX RIGHT NOW,SO I AM STRANDED.*AK
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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