DT*: THE CONTACT STATED THE KEY CAME OUT OF THE IGNITION WHILE IN THE START POSITION. THE VEHICLE WAS PARKED AND TURNED OFF WHEN THE INCIDENT OCCURRED. THE STEERING WHEEL LOCKED UP AND COULD NOT BE MOVED WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE IGNITION CYLINDER AND TRANSCEIVER M…
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DT*: THE CONTACT STATED THE KEY CAME OUT OF THE IGNITION WHILE IN THE START POSITION. THE VEHICLE WAS PARKED AND TURNED OFF WHEN THE INCIDENT OCCURRED. THE STEERING WHEEL LOCKED UP AND COULD NOT BE MOVED WHEN THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER WHO DETERMINED THE IGNITION CYLINDER AND TRANSCEIVER MODULE NEEDED TO BE REPLACED.
NHTSA ODI #10164226
84 miles · Jul 19, 2006
Electrical System
2004 FORD FOCUS. KEY DOES NOT TURN IN IGNITION. STRANDED IN REMOTE AREA. HAD TO WALK AND HITCH-HIKE HOME. FOUND HUDREDS OF SIMILAR COMPLAINTS ON INTERNET. SUDDEN, UNEXPECTED FAILURE OF SUCH BASIC AND FUNDAMETAL SAFETY/SECURITY EQUIPMENT IS INHERANTLY DANGEROUS. CONSUMERS SHOULD BE WARNED THAT THIS IS A COMMON OCCURANCE AND THAT…
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2004 FORD FOCUS. KEY DOES NOT TURN IN IGNITION. STRANDED IN REMOTE AREA. HAD TO WALK AND HITCH-HIKE HOME. FOUND HUDREDS OF SIMILAR COMPLAINTS ON INTERNET. SUDDEN, UNEXPECTED FAILURE OF SUCH BASIC AND FUNDAMETAL SAFETY/SECURITY EQUIPMENT IS INHERANTLY DANGEROUS. CONSUMERS SHOULD BE WARNED THAT THIS IS A COMMON OCCURANCE AND THAT IT COULD BE DANGEROUS. *NM
NHTSA ODI #10162899
Mileage unknown · Jul 2, 2006
Electrical System
ABOUT TWO WEEKS AGO I TRIED TO START MY 2004 FORD FOCUS, BUT THE KEY WOULD NOT TURN IN THE IGNITION. AFTER ABOUT 10 TRIES IT FINALLY WORKED. THIS AFTERNOON I WENT TO MY CAR TO PICK UP MY WIFE FROM WORK AND THE KEY WOULD NOT TURN AT ALL. I HAVE TRIED FOR OVER TWO HOURS AND NO RESULTS. AFTER SOME RESEARCH ON THE INTERNET I FIND TH…
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ABOUT TWO WEEKS AGO I TRIED TO START MY 2004 FORD FOCUS, BUT THE KEY WOULD NOT TURN IN THE IGNITION. AFTER ABOUT 10 TRIES IT FINALLY WORKED. THIS AFTERNOON I WENT TO MY CAR TO PICK UP MY WIFE FROM WORK AND THE KEY WOULD NOT TURN AT ALL. I HAVE TRIED FOR OVER TWO HOURS AND NO RESULTS. AFTER SOME RESEARCH ON THE INTERNET I FIND THAT THIS IS NOT AN ISOLATED CASE BUT RATHER THE NORM. EVEN FURTHER RESEARCH REVEALED THAT THERE IS NO RECALL FROM THE FORD COMPANY, IN FACT THEY ARE ACTIVELY DENYING THAT THERE IS A PROBLEM. *NM
NHTSA ODI #10161250
Mileage unknown · Jun 19, 2006
Electrical System
IN OCTOBER OF 2004 THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS AND WAS UNUSABLE. IT WAS TOWED TO THE DEALERSHIP AND THEY CLAIMED TO HAVE "FIXED IT". TODAY IS JUNE 18, 2006 AND THE IGNITION CYLINDER LOCKED ON ME AGAIN. MY DAUGHTER DRIVES THIS CAR AND SHE WORKS THE GRAVEYARD SHIFT. IF THIS CAR WERE TO LEAVE HER STRANDED …
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IN OCTOBER OF 2004 THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS AND WAS UNUSABLE. IT WAS TOWED TO THE DEALERSHIP AND THEY CLAIMED TO HAVE "FIXED IT". TODAY IS JUNE 18, 2006 AND THE IGNITION CYLINDER LOCKED ON ME AGAIN. MY DAUGHTER DRIVES THIS CAR AND SHE WORKS THE GRAVEYARD SHIFT. IF THIS CAR WERE TO LEAVE HER STRANDED AT NIGHT BECAUSE FORD FAILED TO ISSUE A RECALL --I SERIOUSLY CONSIDER THIS A SAFETY ISSUE!!!!!!!!!!!!! *NM
NHTSA ODI #10160118
Mileage unknown · Jun 7, 2006
Electrical System
IGNITION JAMMED UNABLE TO START CAR,KEY WOULD NOT TURN AT ALL. HAD TO HAVE CAR TOWED TO DEALERSHIP AND THEY REPLACED IGNITION HAD THE CAR FOR TWO DAYS, NOW THAT I HAVE NEW IGNITION THE KEY IS NOW GETTING STUCK IN THE IGNITION. HAVE NOT REPORTED PROBLEM TO DEALERSHIP YET. *NM
NHTSA ODI #10159201
62,580 miles · May 12, 2006
Electrical System
THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS MAKING IT IMPOSSIBLE TO START; IT FROZE THE STEERING COLUMN AS WELL. IT OCCURRED LATE IN THE EVENING AND LEFT ME STRANDED 50 MILES FROM HOME. I HAVE SINCE READ MANY REPORTS OF THE SAME OCCURRENCE TO OWNERS OF THE FORD FOCUS OF VARIOUS YEARS AND TRIMS. THIS PROBLEM SEEMS TO OC…
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THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS MAKING IT IMPOSSIBLE TO START; IT FROZE THE STEERING COLUMN AS WELL. IT OCCURRED LATE IN THE EVENING AND LEFT ME STRANDED 50 MILES FROM HOME. I HAVE SINCE READ MANY REPORTS OF THE SAME OCCURRENCE TO OWNERS OF THE FORD FOCUS OF VARIOUS YEARS AND TRIMS. THIS PROBLEM SEEMS TO OCCUR SPONTANEOUSLY WITHOUT ANY FOREWARNING AND IS OF GREAT POTENTIAL DANGER TO THE DRIVER. FOCUS OWNERS REPORT REPAIRING THE PROBLEM REPEATEDLY AND FORD ADAMANTLY DENIES THE DEFECT. *JB
NHTSA ODI #10157428
26,925 miles · May 12, 2006
Electrical SystemSteering
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN UNLESS THE STEERING WHEEL IS TURNED AT THE SAME TIME. THE PROBLEM OCCURS INTERMITTENTLY AND HAS NOT BEEN TAKEN TO THE DEALER. THE VEHICLE IS A 2004 FORD FOCUS. *AK
NHTSA ODI #10157422
31,500 miles · May 12, 2006
Electrical SystemSteering
DT*: THE CONTACT STATED FOR THE PAST FOUR MONTHS, WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WILL NOT TURN UNLESS THE STEERING WHEEL AND THE KEY ARE TURNED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK ASSEMBLY, IGNITION SWITCH, AND STEERING LOCK MECHANISM WERE REPLACED. THIS CORRECTED THE PROBLEM. …
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DT*: THE CONTACT STATED FOR THE PAST FOUR MONTHS, WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WILL NOT TURN UNLESS THE STEERING WHEEL AND THE KEY ARE TURNED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK ASSEMBLY, IGNITION SWITCH, AND STEERING LOCK MECHANISM WERE REPLACED. THIS CORRECTED THE PROBLEM. UPDATED 05/30/2006. *AK
NHTSA ODI #10157419
Mileage unknown · Mar 22, 2006
Electrical System
MY HIGH BEAM IS ALWAYS ON. MY LOW BEAM AND FOG LIGHT DO NOT WORK. THE LOW BEAM AND FOG LIGHT ARE INDEPENDENT SWITCH. *JB
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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