2003 Ford Focus

VEHICLE, A 2003 FORD FOCUS W/ 20,000 MILES, BECAME DISABLED DUE TO COMPLETE FAILURE OF CLUTCH TO REENGAGE WHEN I SHIFTED - ROLLED TO STOP IN EVENING RUSH HOUR TRAFFIC ON INTERSTATE 66 IN FAIRFAX, VIRGIINIA. CAR HAD PREVOUS INTERMITTENT PROBLEM WITH CLUTCH NOT ENGAGING AND WAS RETURNED FROM DEALER TWO DAYS EARLIER, FEBRUARY 2, SAYING THE CLUTCH WAS "PERFORMING OK AT THIS TIME NPF." I COULD NOT MANEUVER FROM THE TRAVEL LANE AND CALLED 911. A VIRGINA STATE POLCIE CAR WAS DISPATCHED AND PULLED UP BEHIND ME TO PREVENT A REAR END COLLOSION UNTIL THE TOW TRUCK ARRIVED. DEALER THEN PRONOUNCED THAT THE ENTIRE CLUTCH ASSEMBLY "WORE OUT" AND CHARGED $1,840 FOR A COMPLETE REPALCEMENT OF THE PRESSURE PLATE, CLUTCH PLATES AND FLY WHEEL. THEY DID NOT RETAIN PARTS (AS I HAD REQUESTED) AND DENIED ANY WARRANTY COVERAGE. *AK

WHILE DRIVING VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. DRIVER APPLIED THE BRAKES, AND THE PEDAL WENT TO THE FLOOR. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK THE DEALER TOLD THE CONSUMER THAT THE BRAKES ARE NOT THE PROBLEM. *TC

WE ARE A FRANCHISEE OF AN AUTO RENTAL COMPANY. WE HAVE HAD A HALF DOZEN FORD FOCUSES THAT THE IGNITION SWITCHES HAVE FAILED ON. THESE VEHICLES HAVE MILEAGE IN THE RANGE OF 40,000-45,000 MILES. THE IGNITION SWITCH WILL JUST QUIT WORKING. WE HAVE HAD TO HAVE THE VEHICLES TOWED IN EVERY INSTANCE, AND FORD HAS REFUSED TO DO ANYTHING ABOUT IT OR MAKE ANY ADJUSTMENTS. IT COSTS US OVER $400 EVERY TIME. SOMETHING SHOULD BE DONE ABOUT IT. THESE HAVE BEEN 2003-2004 MODEL VEHICLES. *AK

FIRST INCIDENT OCCURRED WHEN A POTHOLE WAS STRUCK WITH THE RIGHT FRONT, CAUSING A BLISTER TO THE SIDEWALL AND A SLIGHT BEND TO THE RIM. UPON REVIEW OF THE SHALLOW DEPTH OF THE POTHOLE, I COULD NOT BELIEVE IT CAUSED A PROBLEM. ONE WEEK LATER, THE REAR TIRE ON THE SAME SIDE SHOWED A BLISTER. THE RIM WAS FINE AND HAVE NO RECALLECTION OF HITTING ANYTHING. ANOTHER WEEK AND ANOTHER POTHOLE. THIS TIME A FLAT, ON THE SAME FRONT. NOW A SEVERELY BENT RIM; ON THE INSIDE. THE RIM WAS REPAIRED AND THE TIRE REINSTALLED. HOWEVER, NO NEW BLISTER OCCURRED ON THE INSIDE WALL. I HAVE MADE THIS SAME COMMUTE FOR 10 YEARS WITH OTHER VEHICLES SHOD WITH OFF-BRAND TIRES, AND NEVER HAD AN INCIDENT OF ANY KIND.*AK

WE BOUGHT A NEW FORD FOCUS IN DECEMBER OF 2002. IN MARCH 2004, WITH ABOUT 20,000 MILES ON IT, THE IGNITION SWITCH STARTED TO ACT UP. WHEN INSERTED INTO THE IGNITION THE KEY GOT STUCK AND WOULD NOT TURN ON SEVERAL OCCASIONS. AFTER SPENDING ABOUT 20 TO 40 MINUTES OF WIGGLING THE KEY AND KNOCKING ON THE STEERING COLUMN IT WOULD FINALLY TURN. WE BROUGHT IT TO THE DEALERSHIP IN APRIL AFTER BEING STUCK AT NIGHT FOR ALMOST 2 HOURS ON A DESERTED PARKING LOT. THE IGNITION CYLINDER WAS REPLACED UNDER WARRANTY BECAUSE THE MECHANIC HIMSELF WAS NOT ABLE TO TURN THE KEY. YESTERDAY, ON 25 FEB 2005, THE SAME PROBLEM STARTED UP AGAIN. THE DEALERSHIP CHECKED IT OUT BUT WE ARE OFF WARRANTY, SO WE WILL HAVE TO PAY FOR IT OURSELVES. IT IS A VERY FRUSTRATING THOUGHT THAT AFTER SPENDING ALL THAT MONEY, IT MAY HAPPEN AGAIN IN SEVERAL MONTH. AFTER READING ALL THE COMPLAINTS OF OTHER FOCUS OWNERS REGARDING THE SAME ISSUE, WE ARE VERY DISAPPOINTED THAT FORD DOES NOT MAKE ANY ALLOWANCES TO GET THE PROBLEM FIXED PERMANENTLY. WE HAVE OWNED OUR CARS USUALLY UP TO 10 YEARS OR SO AND NEVER HAD TO REPLACE AN IGNITION CYLINDER BEFORE ON ANY OF THEM. *JB

WHILE DRIVING 4 MPH, THE CONSUMER NOTICED SMOKE COMING FROM UNDER THE HOOD. SUDDENLY, IT CAUGHT ON FIRE. THE CONSUMER WAS ABLE TO PULL OVER AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *JB

I JUST BOUGHT THIS USED 2 WEEKS AGO, THINKING IT HAS UNDER 50,000 MILES IT'S GOOD. WELL ON FEBRUARY 17,2005, I PUT THE KEY IN THE IGNITION AND THE KEY WOULDN'T TURN. I TRIED FOR AT LEAST AN HOUR AND NOTHING,I TRIED AGAIN THE NEX MORNING AND NOTHING, THE DELEARSHIP HAD TO TOW AND HERE I AM WITHOUT A CAR, SO I DECEIDED TO SEARCH THE WEB AND SEE IF THIS HAS HAPPENED TO OTHER PEOPLE AND SURE ENOUGH IT HAS, IF THIS IS A RECALL IT NEEDS TO BE FIXED. *AK