NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reportsMileage unknown · Jun 2, 2005
StructureVehicle Speed Control
DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS…
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DT: THERE IS A CROSS MEMBER PIECE OF METAL BEHIND THE DASH OF THE CAR, THE CROSS MEMBER BAR BEHIND THE DASH HAS OBVIOUS RUST SPOTS. *AK THE BRACE BEHIND THE DASH WHICH EXTENDS FROM THE STEERING COLUMN TO THE RIGHT END OF THE DASHBOARD HAS OBVIOUS OXIDATION SPOTS AND RUST. THERE IS NO INDICATION OF THE CAUSE. NO WATER SPOTS INSIDE THE VEHICLE. THESE RUST SPOTS CAN BE SEEN BEHIND THE GLOVE COMPARTMENT AS WELL. VEHICLE HAS VERY LOW MILEAGE. VEHICLE ALSO HAS A STUCK ACCELERATOR CAUSED BY FAILURE TO THE THROTTLE BODY PLATE. *TT *NM
NHTSA ODI #10120069
24,000 miles · Jun 1, 2005
Visibility
FAILURE OF INTERMITTENT FUNCTION ON WINDSHIELD WIPERS IN 2003 FORD FOCUS. THIS WAS A PROBLEM WITH AN EARLIER (2001) MODEL YEAR AND WAS SUPOSEDLY FIXED BY FORD, BUT I AM HAVING THE PROBLEM WITH MY 2003 FOCUS ZTS 4 DR SEDAN.
NHTSA ODI #10123789
20,000 miles · May 23, 2005
Service Brakes, Hydraulic
WHEN BRAKING AT LOW SPEED THERE WAS EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE FRONT/REAR BRAKE SYSTEM. *AK THE BRAKES VAVE CONSUMER PROBLEMS SINCE THEY BROUGHT THE CAR. HAD NEW ROTORS, NEVER STOPPED LIKE THEY SHOULD. FINALLY ALL THE BRAKES WENT OUT. DEALER KEPT SAYING THEY KEPT GETTING THE WRONG PARTS. STILL DON'T …
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WHEN BRAKING AT LOW SPEED THERE WAS EXTENDED STOPPING DISTANCE. DEALERSHIP REPAIRED THE FRONT/REAR BRAKE SYSTEM. *AK THE BRAKES VAVE CONSUMER PROBLEMS SINCE THEY BROUGHT THE CAR. HAD NEW ROTORS, NEVER STOPPED LIKE THEY SHOULD. FINALLY ALL THE BRAKES WENT OUT. DEALER KEPT SAYING THEY KEPT GETTING THE WRONG PARTS. STILL DON'T DRIVE AS IT SHOULD. DEFECTIVE MASTER CYLINDER. *BF
NHTSA ODI #10117850
58,000 miles · May 18, 2005
Engine And Engine Cooling
VEHICLE HAD FUMES COMING IN. IT SMELLED AS IF SOMETHING WAS BURNING. DEALER CHECKED THE VEHICLE AND COULD NOT FIND ANY DEFECTS.*AK CONSUMER STATED WHILE DRIVING STILL SMELL BURNING INSIDE, IT IS PRETTY SCARY AND WISH SOMETHING WOULD BE DONE ABOUT IT. *BP
NHTSA ODI #10116952
Mileage unknown · May 13, 2005
Electrical System
I BOUGHT A 2003 FORD FOCUS BRAND NEW IN FEBRUARY 2003. THE CAR HAD ABOUT 300 MILES ON IT. YESTERDAY THE IGNITION SWITCH WENT OUT COSTING ME OVER $250. THIS IS NOT NORMAL WEAR AND TEAR! I WENT INTO A RESTAURANT AND CAME OUT. I WAS STRANDED. I'VE SEARCHED THE INTERNET FOR SIMILAR SITUATIONS/COMPLAINTS AND OTHER PEOPLE HAD SIMILAR …
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I BOUGHT A 2003 FORD FOCUS BRAND NEW IN FEBRUARY 2003. THE CAR HAD ABOUT 300 MILES ON IT. YESTERDAY THE IGNITION SWITCH WENT OUT COSTING ME OVER $250. THIS IS NOT NORMAL WEAR AND TEAR! I WENT INTO A RESTAURANT AND CAME OUT. I WAS STRANDED. I'VE SEARCHED THE INTERNET FOR SIMILAR SITUATIONS/COMPLAINTS AND OTHER PEOPLE HAD SIMILAR SITUATIONS. I UNDERSTAND BATTERIES GOING DEAD OR WEAR AND TEAR ON BRAKES. I'VE NEVER HAD THIS HAPPEN BEFORE. I'VE NEVER OWNED A FORD BEFORE EITHER! IS THERE SOMETHING WRONG WITH FORD? IS THIS STATEMENT TRUE?: FIXED OR REPAIRED DAILY.
NHTSA ODI #10120855
52,000 miles · Apr 26, 2005
Electrical System
UPON STARTING THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION, AND THE STEERING WHEEL LOCKED UP. DEALERSHIP INDICATED THAT THE IGNITION FROZE. THIS WAS A COMMON OCCURRENCE WITH THESE VEHICLES. *AK
NHTSA ODI #10119145
Mileage unknown · Apr 24, 2005
Electrical System
ON APRIL 11, 2005, AS I WAS LEAVING WORK IN THE EVENING, I PLACED THE KEY IN THE IGNITION AND COULD NOT TURN THE KEY. THE FOLLOWING DAY, I SPENT SOME TIME ON THE TELEPHONE WITH SEVERAL MECHANICS AND KEY MAKERS TRYING TO DETERMINE THE PROBLEM. I FINALLY UNDERSTOOD THAT IT WAS A FAULTY IGNITION CYLINDER. ON APRIL 14 I HAD T…
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ON APRIL 11, 2005, AS I WAS LEAVING WORK IN THE EVENING, I PLACED THE KEY IN THE IGNITION AND COULD NOT TURN THE KEY. THE FOLLOWING DAY, I SPENT SOME TIME ON THE TELEPHONE WITH SEVERAL MECHANICS AND KEY MAKERS TRYING TO DETERMINE THE PROBLEM. I FINALLY UNDERSTOOD THAT IT WAS A FAULTY IGNITION CYLINDER. ON APRIL 14 I HAD THE CAR TOWED INTO BOHN FORD INC. AT 401 N. CARROLLTON AVENUE, NEW ORLEANS, LA 70119. (504) 485-2646. WHILE THE CAR WAS AT THE DEALERSHIP, I SEARCHED THE INTERNET AND LEARNED FROM ONE WEBSITE THAT THERE WERE AT LEAST 137 OTHER PEOPLE WHO HAD THE SAME PROBLEM THAT I HAD. I FOUND A SECOND WEBSITE WITH ANOTHER LIST OF PEOPLE WHO WERE SHARING THEIR EXPERIENCES OF THE FAULTY IGNITION CYLINDER LOCK. TWO PEOPLE WHO POSTED ONTO THE WEBSITE MENTIONED THE PO5. I UNDERSTOOD FROM THEM THAT THE CAR COULD HAVE BEEN FIXED FOR $24.58. THE CAR HAD TO BE UNDER SIX YEARS OLD AND UNDER 75,000 MILES. THE STAFF AT THE BOHN FORD DEALERSHIP WAS VERY CONSIDERATE AND UNDERSTANDING OF MY SITUATION; HOWEVER, WHEN I REQUESTED A PO5, THEY TOLD ME THAT WHILE THEY WERE SURE THAT I QUALIFIED , THEIR OFFICE WAS NOT AUTHORIZED TO APPLY FOR A PO5 AT THIS TIME. MY TOTAL BILL CAME TO $396.69 TO DRILL OUT, CODE, AND REPLACE THE IGNITION CYLINDER LOCK; AND TO CUT, ERASE, AND PROGRAM TWO PAT KEYS. THE IGNITION CYLINDER LOCK PROBLEM ON THE FORD FOCUS CAN BE TRACED AT LEAST AS FAR BACK AS 2001. THEREFORE I URGE YOU TO BEGIN A RECALL ON THE IGNITION CYLINDER LOCK. *JB
NHTSA ODI #10118346
Mileage unknown · Apr 21, 2005
Fuel System, Gasoline
CAR WILL MISS A LOT WHILE DRIVING AT A CONSTANT SPEED ON THE HIGHWAY, SOMETIMES THE MOTOR SPEEDS UP RAPIDLY, SOUNDS LIKE SOMEONE IS STOMPING THE GAS PEDAL WHEN I AM NOT. THE MOTOR KIND OF JUMPS AND SPUTTERS PERIODICALLY FOR NO APPARENT REASON. *NM
NHTSA ODI #10118216
Mileage unknown · Apr 18, 2005
Air BagsCrash
ON DECEMBER 20, 2004 I WAS DRIVING HOME FROM WORK IN MY FORD FOCUS ZTS. THE ROADS WERE VERY ICY, AND NEAR MY HOME, I SLID ON A PATCH OF ICE, WENT OVER A SMALL BANK, AND HIT 2 TREES IN SOMEONE'S YARD. WHILE I WAS SLIDING I WAS HEADED TO HIT ONE TREE HEAD ON, BUT I WAS ABLE TO STEER AWAY TO WHERE I HIT BOTH TREES AT EXACTLY THE SA…
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ON DECEMBER 20, 2004 I WAS DRIVING HOME FROM WORK IN MY FORD FOCUS ZTS. THE ROADS WERE VERY ICY, AND NEAR MY HOME, I SLID ON A PATCH OF ICE, WENT OVER A SMALL BANK, AND HIT 2 TREES IN SOMEONE'S YARD. WHILE I WAS SLIDING I WAS HEADED TO HIT ONE TREE HEAD ON, BUT I WAS ABLE TO STEER AWAY TO WHERE I HIT BOTH TREES AT EXACTLY THE SAME TIME, BUT ONLY FROM THE SIDE. HOWEVER, NEITHER MY FRONT NOR SIDE AIR BAGS DEPLOYED. THE IMPACT OF THE CRASH WAS ENOUGH TO TOTAL MY CAR, EVEN THOUGH I WAS ONLY GOING 25 M.P.H. IT WAS BRAND NEW, ONLY 20,000 MILES. MY MECHANIC SAID THAT THE AIR BAGS SHOULD DEFINITELY HAVE DEPLOYED.*AK
NHTSA ODI #10118029
36,500 miles · Apr 17, 2005
Electrical System
2003 FORD FOCUS LX SEDAN - MY WIFE WENT TO WALMART ON THE WAY HOME FROM WORK, AND UPON RETURNING TO THE CAR THE KEY WOULD NO LONGER UNLOCK THE IGNITION SWITCH. DESPITE MANY ATTEMPTS (A LOCKSMITH WAS UNABLE TO COME UP WITH ANYTHING) WE ENDED UP HAVING THE CAR TOWED. THE QUOTED REPAIR PRICE IS ROUGHLY $400. THERE ARE SEEMINGLY …
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2003 FORD FOCUS LX SEDAN - MY WIFE WENT TO WALMART ON THE WAY HOME FROM WORK, AND UPON RETURNING TO THE CAR THE KEY WOULD NO LONGER UNLOCK THE IGNITION SWITCH. DESPITE MANY ATTEMPTS (A LOCKSMITH WAS UNABLE TO COME UP WITH ANYTHING) WE ENDED UP HAVING THE CAR TOWED. THE QUOTED REPAIR PRICE IS ROUGHLY $400. THERE ARE SEEMINGLY ENDLESS ACCOUNTS OF THIS VERY SITUATION WITH THE FORD FOCUS IGNITION ON FORUMS ALL OVER THE INTERNET. THERE SHOULD BE A RECALL OR FORD SHOULD EXTEND THE WARRANTY COVERAGE ON THIS DEVICE.*AK
NHTSA ODI #10118015
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.