NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reports55,000 miles · Oct 11, 2005
StructureSuspensionTires
DT: THE CONTACT STATES SHE OWNS A 2003 FORD FOCUS. THE REAR TIRES KEPT GOING BALD ON THE OUTSIDE OF THE TIRE ONLY. THE VEHICLE IS A FRONT WHEEL DRIVE. THIS HAPPENED FOUR TIMES. VEHICLE HAS 61,000 MILES ON IT. THE DEALER HAD TO REPLACE THE BACK FRAME TWO KITS, ONE ON EACH SIDE DUE TO AN ENGINEERING NOTICE PUT OUT ON THE TIRES.…
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DT: THE CONTACT STATES SHE OWNS A 2003 FORD FOCUS. THE REAR TIRES KEPT GOING BALD ON THE OUTSIDE OF THE TIRE ONLY. THE VEHICLE IS A FRONT WHEEL DRIVE. THIS HAPPENED FOUR TIMES. VEHICLE HAS 61,000 MILES ON IT. THE DEALER HAD TO REPLACE THE BACK FRAME TWO KITS, ONE ON EACH SIDE DUE TO AN ENGINEERING NOTICE PUT OUT ON THE TIRES. THIS DID NOT FIX THE PROBLEM. THE CONTACT HAD TO HAVE THE SPRINGS, STRUTS, AND SHOCKS REPLACED RECENTLY WITH APPROXIMATELY 55,000 MILES ON THE CAR, AND THE PROBLEM RECURRED. CAR BOUNCED, AND WHEN SHE HIT A BUMP THE CAR PICKED UP, AND THE REAR END MOVED TO THE RIGHT OR TO THE LEFT. SHE HAD TO HAVE THE CAR REALIGNED AT LEAST SIX OR SEVEN TIMES. SOMETIMES THE CONTACT WOULD HAVE TO GO BACK THE VERY NEXT DAY TO HAVE IT ALIGNED AGAIN, AND THE DEALER WOULD NOT CHARGE THEM FOR THE SERVICE.. THE FRONT BRAKE PAD AND THE FRONT ROTORS ON THE DRIVER'S SIDE HAD TO BE REPLACED AT 30,000 MILES. SHE TALKED TO THE MANUFACTURER ,AND THEY TOLD HER SHE WOULD HAVE TO CONTINUE TO SHELL OUT MONEY BECAUSE THERE WERE NO RECALLS ON THE VEHICLE REGARDING THE TIRES, AND THE CAR WAS OUT OF WARRANTY. THE WARRANTY DOID NOT COVER THE TIRES BECAUSE IT WAS BLAMED ON UNEVEN WEAR OR/AND THE ALIGNMENT. *AK
NHTSA ODI #10139258
4,000 miles · Oct 10, 2005
Electrical System
I HAVE A 2003 FORD FOCUS WITH 44,000 MILES ON IT. THE IGNITION LOCKS TOO FREQUENTLY AND HAS COST ME NOT ONLY MONEY, BUT JOB RELATED TIME AND COSTS. I WAS TOLD THAT IT WAS NOT COVERED UNDER WARRANTY LET ALONE AS A RECALL. DON'T YOU NEED THE IGNITION TO IGNITE TO USE THE CAR? *NM
NHTSA ODI #10139224
46,500 miles · Oct 10, 2005
Electrical System
FORD FOCUS NEEDED IGNITION TUMBLERS REPLACED BECAUSE THE OLD ONES LOCKED UP ABOUT 4 HOURS FROM HOME. LUCKILY I READ THAT ALMOST EVERYONE WITH A FOCUS HAS HAD THE SAME EXACT PROBLEMS; HOWEVER, FORD HAS NOT DONE ANYTHING TO REMEDY THE SITUATION. I HAD A LOCK SMITH FIX THE PROBLEMS WHOM AAA REFERRED ME TO. I WILL NEVER EVER BUY…
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FORD FOCUS NEEDED IGNITION TUMBLERS REPLACED BECAUSE THE OLD ONES LOCKED UP ABOUT 4 HOURS FROM HOME. LUCKILY I READ THAT ALMOST EVERYONE WITH A FOCUS HAS HAD THE SAME EXACT PROBLEMS; HOWEVER, FORD HAS NOT DONE ANYTHING TO REMEDY THE SITUATION. I HAD A LOCK SMITH FIX THE PROBLEMS WHOM AAA REFERRED ME TO. I WILL NEVER EVER BUY A FORD AGAIN AND AM TRYING VERY HARD TO BECOME PART OF A CLASS ACTION SUIT AGAINST FORD FOR IGNORING THIS PROBLEM. I ALSO TELL EVERYONE I MEET NOT TO BUY A FOCUS OR ANY OTHER TYPE OF FORD BECAUSE OF THEIR POOR QUALITY. *JB
NHTSA ODI #10139167
34,492 miles · Oct 9, 2005
Engine And Engine Cooling
THE CAR HESITATES WHILE AT SPEEDS ABOVE 40 MPH. APPEARS TO SHUT DOWN AND RESTART. THE CAR HAS BEEN BACK TO DEALER ON SEVERAL OCCASIONS AND NOT REPAIRED. *NM
NHTSA ODI #10139161
22,400 miles · Oct 5, 2005
Suspension
REAR TIRE CUPPING AND INNER EDGE WEAR FROM MISALIGNMENT OF WHEELS. *JB
NHTSA ODI #10138714
Mileage unknown · Sep 29, 2005
Electrical System
I HAVE A FOCUS FORD 2003. I HAD PROBLEMS WITH MY IGNITION, MY KEY WILL NOT TURN TO START MY CAR, I TOOK IT TO REPLACE THE IGNITION CYLINDER. AFTER FEW MONTHS IT DID HAPPEN AGAIN. I JUST TAPPED THE TOP OF THE KEY AND WILL TURN, BUT TODAY IT DID NOT TURN AT ALL. I THINK IS NOT RIGHT TO PAY EXTRA FOR THAT EXPENSE, WHEN THE FIRST T…
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I HAVE A FOCUS FORD 2003. I HAD PROBLEMS WITH MY IGNITION, MY KEY WILL NOT TURN TO START MY CAR, I TOOK IT TO REPLACE THE IGNITION CYLINDER. AFTER FEW MONTHS IT DID HAPPEN AGAIN. I JUST TAPPED THE TOP OF THE KEY AND WILL TURN, BUT TODAY IT DID NOT TURN AT ALL. I THINK IS NOT RIGHT TO PAY EXTRA FOR THAT EXPENSE, WHEN THE FIRST THINK A CAR IS SUPPOSED TO DO IS START!!!*JB
NHTSA ODI #10138199
Mileage unknown · Sep 27, 2005
Service Brakes, Hydraulic
I CURRENTLY HAVE A 2003 FORD FOCUS, WHICH IN GENERAL HAS BEEN A PRETTY GOOD CAR TO ME, IF YOU TAKE AWAY THE WORRIES I'VE HAD ABOUT STOPPING! THE BRAKES HAVE SQUEAKED SINCE ABOUT 6 MONTHS AFTER I GOT THE VEHICLE (BRAND NEW) AND WHEN I TOOK IT IN THEY SAID THE PADS AND THE ROTORS WERE GONE. NOT SURPRISED SINCE I HAD GRINDING AND…
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I CURRENTLY HAVE A 2003 FORD FOCUS, WHICH IN GENERAL HAS BEEN A PRETTY GOOD CAR TO ME, IF YOU TAKE AWAY THE WORRIES I'VE HAD ABOUT STOPPING! THE BRAKES HAVE SQUEAKED SINCE ABOUT 6 MONTHS AFTER I GOT THE VEHICLE (BRAND NEW) AND WHEN I TOOK IT IN THEY SAID THE PADS AND THE ROTORS WERE GONE. NOT SURPRISED SINCE I HAD GRINDING AND SQUEAKING, BUT YET AMAZED THAT THE CAR WAS SO NEW WITH SO LITTLE MILES AND THE BRAKES ARE ALREADY HAVING AN ISSUE. WHEN THE CAR WAS FINISHED, IT DIDN'T SQUEAK OR GRIND FOR A COUPLE OF DAYS - BUT THEN WENT RIGHT BACK TO GRINDING AND SQUEAKING. I TALKED TO ANOTHER GIRL WITH AN 03 FOCUS WITH THE SAME ISSUES. WHY CAN'T ALL OF US WITH THE 2003 FORD FOCUS GET TOGETHER AND COMPLAIN TOGETHER? I AM STILL WORRIED EVERYTIME I DRIVE IT THAT ONE DAY IT WON'T STOP OR SOMETHING. THIS SHOULD NOT BE AN ISSUE, FOR I PAY FOR THIS VEHICLE EVERY MONTH AND IT SHOULD BE SERVICED CORRECTLY. I ALSO ENCOUNTER MANY FORD ENGINEERS IN DEARBORN MICHIGAN THAT SAY THEY HAVE HEARD MANY REPORTS SUCH AS THIS. CAN I ASK WHY NOTHING HAS BEEN DONE ABOUT IT? THEY SAY THAT THE NEWER MODELS HAVE BETTER BREAK SYSTEMS... HOW DOES THAT HELP THE 2003 MODEL OWNERS?????? SOMETHING SHOULD BE DONE ABOUT THIS. *JB
NHTSA ODI #10137925
Mileage unknown · Sep 21, 2005
Air BagsCrashInjury
I HAD A CAR ACCIDENT ON 9-15-2005 MY AIRBAG DID NOT DEPLOY AND I BELIEVE IT SHOULD HAVE. *NM
NHTSA ODI #10137181
46,500 miles · Sep 20, 2005
Vehicle Speed Control
DT: THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHEN HE DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE LURCHED FORWARD ABOUT TWO FEET. HE HAD TO PRESS HARD ON THE BRAKES TO KEEP THE VEHICLE FROM LURCHING FORWARD. THIS DID HAPPEN EVERY TIME THE CONTACT DROVE THE VEHICLE. THE CONTACT HAS CONTACTED THE SERVICE DEA…
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DT: THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED WHEN HE DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE LURCHED FORWARD ABOUT TWO FEET. HE HAD TO PRESS HARD ON THE BRAKES TO KEEP THE VEHICLE FROM LURCHING FORWARD. THIS DID HAPPEN EVERY TIME THE CONTACT DROVE THE VEHICLE. THE CONTACT HAS CONTACTED THE SERVICE DEALER, AND THEY STATED THAT IT COULD BE SOMETHING WITHIN THE COMPUTER, BUT THEY WERE NOT SURE WHAT WAS WRONG WITH THE VEHICLE. THEY INSTRUCTED THE CONTACT NOT TO DRIVE THE VEHICLE. THE CONTACT HAS NOT CONTACTED THE MANUFACTURER, BUT WAS GOING TO CALL AFTER HE FILED A COMPLAINT WITH NHTSA. *AK
NHTSA ODI #10137120
30,000 miles · Sep 20, 2005
Electrical SystemEngine And Engine CoolingLatches/locks/linkagesFire
DT: THE CONSUMER HAD PROBLEMS WITH THE VEHICLE SINCE PURCHASE. THE VEHICLE CAUGHT ON FIRE ON SEPTEMBER 16, 2005. THE MOTOR WAS OFF, AND IT BURST INTO FLAMES. THE FIRE DEPARTMENT CAME AND THEY SAID IT LOOK LIKE IT STARTED FROM THE WIRING HARNESS. THE VEHICLE STALLED BEFORE IT CAUGHT ON FIRE. WAS HAVING THE SAME PROBLEM TWO W…
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DT: THE CONSUMER HAD PROBLEMS WITH THE VEHICLE SINCE PURCHASE. THE VEHICLE CAUGHT ON FIRE ON SEPTEMBER 16, 2005. THE MOTOR WAS OFF, AND IT BURST INTO FLAMES. THE FIRE DEPARTMENT CAME AND THEY SAID IT LOOK LIKE IT STARTED FROM THE WIRING HARNESS. THE VEHICLE STALLED BEFORE IT CAUGHT ON FIRE. WAS HAVING THE SAME PROBLEM TWO WEEKS BEFORE, AND TOOK IT TO DEALER. THEY REPLACED SOME IGNITION ITEMS. ALSO, WAS HAVING LATCHES, BRAKES, AND ENGINE PROBLEMS. *AK
NHTSA ODI #10137043
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.