Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
17525–50K
18850–75K
10775–100K
107100–150K
41150K+
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
52 crash reports17 fire reports37 injury reports
What owners actually said
977 reports
120 miles · Jan 2, 2008
Electrical SystemSteering
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY HAS A TENDENCY TO STICK INSIDE THE IGNITION WHEN STARTING THE VEHICLE. THIS PREVENTS THE IGNITION FROM TURNING. AN AUTHORIZED FORD DEALER RECOMMENDED THAT SHE TAKE A HAMMER AND GENTLY TAP THE KEY WHEN INSERTED INTO THE IGNITION IN AN ATTEMPT TO LODGE IT OU…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY HAS A TENDENCY TO STICK INSIDE THE IGNITION WHEN STARTING THE VEHICLE. THIS PREVENTS THE IGNITION FROM TURNING. AN AUTHORIZED FORD DEALER RECOMMENDED THAT SHE TAKE A HAMMER AND GENTLY TAP THE KEY WHEN INSERTED INTO THE IGNITION IN AN ATTEMPT TO LODGE IT OUT. THE CONTACT HEEDED THE ADVICE AND THE REMEDY WORKED TEMPORARILY. AFTER A FEW WEEKS, THE FAILURE WORSENED AND CURRENTLY OCCURS THREE TIMES PER WEEK. THE STEERING COLUMN STICKS WHENEVER THE VEHICLE IS PARKED ON A FLAT ROAD SURFACE WITH THE STEERING WHEEL TURNED UPRIGHT. THE CONTACT STATED THAT IS WAS DIFFICULT TO TURN THE STEERING COLUMN. FORD STATED THAT NOTHING COULD BE DONE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 120 AND CURRENT MILEAGE WAS 67,000.
NHTSA ODI #10213400
75,000 miles · Dec 29, 2007
Electrical System
IGNITION SWITCH LOCK BARREL FAILURE. THIS IS AN ONGOING WELL-KNOWN PROBLEM ABOUT THE FORD FOCUS THAT FORD SEEMS HAPPY TO IGNORE. *TR
NHTSA ODI #10213161
76,000 miles · Dec 28, 2007
Suspension
I HAD A FRONT RIGHT SUSPENSION SPRING BREAK WHILE THE CAR SAT IN MY DRIVEWAY OVERNIGHT. THIS COULD HAVE KILLED ME IF IT HAPPENED ON THE ROAD AS A JAGGED POINT WAS ENGAGED WITH THE TREAD OF THE TIRE. DEALER ADMITS THIS TO BE A COMMON PROBLEM WITH THE FOCUS AND THE TAURUS, BUT WOULD NOT COVER THE PART OR LABOR. *TR
NHTSA ODI #10213072
18,000 miles · Dec 28, 2007
Power Train
I HAVE HAD TWO COMPLETE TRANSMISSIONS REBUILT ON THIS VEHICLE, THE FIRST AT AROUND 18,000 MILES, THE SECOND AT AROUND 50,000. IT IS BEGINNING THE SAME SEQUENCE OF EVENTS, FAILURE TO ENGAGE IN 4TH GEAR (AUTOMATIC). DEALER WILL NOT DO ANYTHING UNTIL COMPLETE FAILURE. I UNDERSTAND THE 2003 TRANSMISSION TO HAVE RELATIVELY FREQUEN…
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I HAVE HAD TWO COMPLETE TRANSMISSIONS REBUILT ON THIS VEHICLE, THE FIRST AT AROUND 18,000 MILES, THE SECOND AT AROUND 50,000. IT IS BEGINNING THE SAME SEQUENCE OF EVENTS, FAILURE TO ENGAGE IN 4TH GEAR (AUTOMATIC). DEALER WILL NOT DO ANYTHING UNTIL COMPLETE FAILURE. I UNDERSTAND THE 2003 TRANSMISSION TO HAVE RELATIVELY FREQUENT FAILURE OCCURRENCE BASED ON WEB AND OTHER INVESTIGATION. DATE OF FIRST INCIDENT BELOW IS APPROXIMATE. *TR
NHTSA ODI #10213068
49,810 miles · Dec 28, 2007
Electrical System
I AM HAVING PROBLEM WITH MY IGNITION. THE KEY DOES NOT TURN AT ALL. THE CAR HAS LESS THAN 50,000 MILES BUT ITS ALREADY CAUSING PROBLEM. *TR
NHTSA ODI #10213017
Mileage unknown · Dec 26, 2007
Electrical System
OVER THE PAST TWO YEARS, WE HAVE HAD RECURRING CHALLENGES ASSOCIATED WITH REMOVING THE IGNITION KEY FROM THE IGNITION CYLINDER/TUMBLER ON OUR 2003 FORD FOCUS ZX3. ON DECEMBER 23, 2007, I WAS NO LONGER ABLE TO REMOVE THE KEY AFTER HOURS OF TRYING TO JIGGLE OR CAJOLE THE KEY AND/OR CYLINDER. I WAS FORCED TO CALL FOR A TOW TRUCK.…
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OVER THE PAST TWO YEARS, WE HAVE HAD RECURRING CHALLENGES ASSOCIATED WITH REMOVING THE IGNITION KEY FROM THE IGNITION CYLINDER/TUMBLER ON OUR 2003 FORD FOCUS ZX3. ON DECEMBER 23, 2007, I WAS NO LONGER ABLE TO REMOVE THE KEY AFTER HOURS OF TRYING TO JIGGLE OR CAJOLE THE KEY AND/OR CYLINDER. I WAS FORCED TO CALL FOR A TOW TRUCK. AND I WAS WITHOUT A PRIMARY CAR OVER CHRISTMAS. THE FORD DEALER HAS INFORMED ME THAT THIS IS "A WELL KNOWN PROBLEM." THE "RESOLUTION" WAS REPLACEMENT OF THE PART AND A SUBSTANTIAL SERVICE CHARGE. *TR
NHTSA ODI #10212714
Mileage unknown · Dec 22, 2007
Electrical System
KEY FAILS TO TURN IN IGNITION IN 2003 FORD FOCUS. *TR
NHTSA ODI #10212590
Mileage unknown · Dec 20, 2007
Electrical System
I HAVE A 2003 FORD FOCUS. I HAVE THE COMMON COMPLAINT THAT MY IGNITION NEEDED TO BE REPLACED. THE WHEEL BECAME LOCKED AND I WAS UNABLE TO TURN THE KEY. I HAVE FOUND COUNTLESS STORIES SIMILAR TO MINE ON THE INTERNET AND IT'S SO COMMON THAT THE FORD DEALER AND ALL THE LOCKSMITHS THAT I HAVE TALKED TO IN THE LAST TWO DAYS HAVE KNOW…
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I HAVE A 2003 FORD FOCUS. I HAVE THE COMMON COMPLAINT THAT MY IGNITION NEEDED TO BE REPLACED. THE WHEEL BECAME LOCKED AND I WAS UNABLE TO TURN THE KEY. I HAVE FOUND COUNTLESS STORIES SIMILAR TO MINE ON THE INTERNET AND IT'S SO COMMON THAT THE FORD DEALER AND ALL THE LOCKSMITHS THAT I HAVE TALKED TO IN THE LAST TWO DAYS HAVE KNOWN EXACTLY WHAT I WAS TALKING ABOUT. THIS PROBLEM NEEDS TO BE ADDRESSED. THANK YOU. *TR
NHTSA ODI #10212451
Mileage unknown · Dec 19, 2007
Steering
THE STEERING WHEEL HAS LOCKED AND IS IMPOSSIBLE TO UNLOCK. THIS HAPPENED ONCE BEFORE BUT I WAS ABLE TO FREE IT AFTER SOME EFFORT. I HAVE NOT HAD ANY LUCK THIS TIME. *TR
NHTSA ODI #10212349
55,000 miles · Dec 19, 2007
Electrical System
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE IGNITION SWITCH LOCKED UP CONSTANTLY AND THE CONTACT CAN NO LONGER DRIVE THE VEHICLE BECAUSE THE STEERING CANNOT BE UNLOCKED. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED AT THE COST OF $375. THE PART IS NOT UNDER WARRANTY AND THERE IS NO RECALL. THE CURRENT MI…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE IGNITION SWITCH LOCKED UP CONSTANTLY AND THE CONTACT CAN NO LONGER DRIVE THE VEHICLE BECAUSE THE STEERING CANNOT BE UNLOCKED. THE DEALER STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED AT THE COST OF $375. THE PART IS NOT UNDER WARRANTY AND THERE IS NO RECALL. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 55,000.
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
2003 Ford Focus Problems, Complaints & Recalls | Skip That Year
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