Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1350–25K
17525–50K
18850–75K
10775–100K
107100–150K
41150K+
753 reports with mileage · 224 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 522 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 82 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 73 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
52 crash reports17 fire reports37 injury reports
What owners actually said
977 reports
118,507 miles · Oct 21, 2008
Structure
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE REAR DOORS ON THE VEHICLE. THE VEHICLE WAS TAKEN IN TO BE REPAIRED, BUT AFTERWARDS, THE FAILURE STILL OCCURRED. THE HANDLES ON THE VEHICLE FAILED. THE CONTACT CAN OPEN THE DOORS FROM THE PASSENGER COMPARTMENT, BUT NOT FROM THE EXTERIOR …
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A RECALL FOR THE REAR DOORS ON THE VEHICLE. THE VEHICLE WAS TAKEN IN TO BE REPAIRED, BUT AFTERWARDS, THE FAILURE STILL OCCURRED. THE HANDLES ON THE VEHICLE FAILED. THE CONTACT CAN OPEN THE DOORS FROM THE PASSENGER COMPARTMENT, BUT NOT FROM THE EXTERIOR OF THE VEHICLE. THE DOORS SEEM TO BE SEALED EXTREMELY TIGHTLY. THE CONTACT STATED THAT THIS WAS A SERIOUS SAFETY ISSUE NOT BEING ABLE TO OPEN THE DOORS FROM THE OUTSIDE. THE DEALER DID NOT REPAIR THE DOORS PROPERLY. THE FAILURE AND CURRENT MILEAGES WERE 118,507.
NHTSA ODI #10246259
71,000 miles · Oct 20, 2008
Steering
I HAVE A 2003 FORD FOCUS AND WAS STRANDED AND HAD TO HAVE MY CAR TOWED BECAUSE THE STEERING WHEEL LOCKED AND I COULDN'T GET THE KEY TO TURN OVER. THE CARE REPAIR COST WAS $551 AND THE IGNITION AND STARTER CYLINDER INSIDE OF THE STEERING COLUMN HAD TO BE REPLACED. I BELIEVE THIS IS A MANUFACTURING FLAW AND FORD MOTOR CO. SHOULD…
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I HAVE A 2003 FORD FOCUS AND WAS STRANDED AND HAD TO HAVE MY CAR TOWED BECAUSE THE STEERING WHEEL LOCKED AND I COULDN'T GET THE KEY TO TURN OVER. THE CARE REPAIR COST WAS $551 AND THE IGNITION AND STARTER CYLINDER INSIDE OF THE STEERING COLUMN HAD TO BE REPLACED. I BELIEVE THIS IS A MANUFACTURING FLAW AND FORD MOTOR CO. SHOULD PAY FOR THE REPAIRS AS A RECALL PROBLEM. IT'S MY UNDERSTANDING THAT MANY 2000-2003 FORD FOCUS MODELS HAVE THIS FLAW. *TR
NHTSA ODI #10246157
41,203 miles · Oct 18, 2008
Steering
STEERING COLUMN LOCK GETS STUCK. VEHICLE CANNOT BE STARTED. *TR
NHTSA ODI #10246001
23,000 miles · Oct 15, 2008
Electrical System
HAD TO HAVE IGNITION LOCK CYLINDER REPLACED ON AN EMERGENCY BASIS IN MY 2003 FORD FOCUS; CAR WOULDN'T START (I.E., KEY WOULDN'T TURN IN THE IGNITION) WITH EITHER ONE OF THE TWO KEYS I HAVE (BOTH ORIGINAL KEYS). *TR
NHTSA ODI #10245512
35,000 miles · Oct 11, 2008
Electrical System
SECOND TIME HAVING PROBLEM WITH IGNITION ON 2003 FORD FOCUS. THE KEY WON'T TURN AND HAVE BEEN LEFT STRANDED ON THE HIGHWAY AND MISSED DAYS OF WORK TO GET THE REPLACEMENT IGNITION SWITCH. THIS IS A PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE AND RECALL. THOUSANDS OF FORD FOCUS OWNERS HAVE HAD THE SAME PROBLEM. NOT ONLY IS IT COSTLY…
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SECOND TIME HAVING PROBLEM WITH IGNITION ON 2003 FORD FOCUS. THE KEY WON'T TURN AND HAVE BEEN LEFT STRANDED ON THE HIGHWAY AND MISSED DAYS OF WORK TO GET THE REPLACEMENT IGNITION SWITCH. THIS IS A PROBLEM THAT FORD NEEDS TO ACKNOWLEDGE AND RECALL. THOUSANDS OF FORD FOCUS OWNERS HAVE HAD THE SAME PROBLEM. NOT ONLY IS IT COSTLY AND IS A REPAIR THAT IS FORDS' RESPONSIBILITY TO FIX DUE TO FAULTY IGNITIONS BUT ALSO A SAFETY HAZARD. *TR
NHTSA ODI #10245139
102,000 miles · Oct 10, 2008
Electrical System
FORD FOCUS KEY WILL NOT TURN IN. I DRIVE A FORD FOCUS ZX5 2003. THE IGNITION LOCKED UP AND WOULD NOT TURN. AS A RESULT,I WAS STRANDED IN A PARKING LOT IT HAS HAPPENED FEW TIMES. I CONTACTED FORD CUSTOMER SERVICE AT NO AVAIL. THEY DID NOT RECOGNIZE TO BE AN ISSUE EVEN THOUGH IT #1 ISSUE AS MANY PEOPLE HAVE COMPLAINT ABOUT IT. T…
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FORD FOCUS KEY WILL NOT TURN IN. I DRIVE A FORD FOCUS ZX5 2003. THE IGNITION LOCKED UP AND WOULD NOT TURN. AS A RESULT,I WAS STRANDED IN A PARKING LOT IT HAS HAPPENED FEW TIMES. I CONTACTED FORD CUSTOMER SERVICE AT NO AVAIL. THEY DID NOT RECOGNIZE TO BE AN ISSUE EVEN THOUGH IT #1 ISSUE AS MANY PEOPLE HAVE COMPLAINT ABOUT IT. THEY TOLD ME THAT I HAD TO PAY FOR THE REPAIR AS THE VEHICLE IS OUT OF WARRANTY. THERE WAS NO REASON FOR THESE IGNITIONS TO FAIL. I CONSIDER TO BE A SAFE ISSUE. THERE IS NO PUBLIC TRANSPORTATION SO I HAVE TO RELY ON MY VEHICLE FOR TRANSPORTATION REGARDLESS OF CIRCUMSTANCES. *TR
NHTSA ODI #10245090
64,850 miles · Oct 8, 2008
Electrical System
IGNITION LOCKED LEAVING ME STRANDED. FINALLY GOT THE CAR STARTED ONLY TO FIND IT LOCKED UP AGAIN THE NEXT TIME I TRIED TO START IT. *TR
NHTSA ODI #10244915
65,000 miles · Oct 8, 2008
Electrical System
ON 5 DIFFERENT OCCASIONS THE KEY / IGNITION SWITCH HAS STUCK AND NOT ALLOWED ME TO START MY CAN. THIS PROBLEM HAS LEFT ME STRANDED 2 TIMES WHERE I WAS UNABLE TO RECEIVE HELP FOR MORE THAN 8 HOURS. I CONTACTED A FORD DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THAT THERE WAS NO SAFETY RECALL FOR THIS AND IT WOULD C…
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ON 5 DIFFERENT OCCASIONS THE KEY / IGNITION SWITCH HAS STUCK AND NOT ALLOWED ME TO START MY CAN. THIS PROBLEM HAS LEFT ME STRANDED 2 TIMES WHERE I WAS UNABLE TO RECEIVE HELP FOR MORE THAN 8 HOURS. I CONTACTED A FORD DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THAT THERE WAS NO SAFETY RECALL FOR THIS AND IT WOULD COST $400 TO $600 TO REPAIR IT. I DID FIND A LOCKSMITH TO REPAIR IT FOR $250.00 AND WAS TOLD BY THE TECH THAT HE REPAIRS THIS PROBLEM ON THE FORD FOCUS 2 TO 3 TIMES A WEEK. *TR
NHTSA ODI #10244709
70,000 miles · Oct 2, 2008
Electrical System
THE KEY IN MY FOCUS WOULD NOT TURN IN THE IGNITION. THIS CAUSED ME TO BE STRANDED SINCE I COULD NOT START MY CAR. I RECENTLY LEARNED THIS IS A COMMON PROBLEM WITH MY CAR. IN FACT, A MAN IN THE SERVICE DEPT AT MY LOCAL FORD DEALERSHIP SAID THIS PROBLEM "HAPPENS WAY MORE THAN IT SHOULD." I LIVE IN A CITY WITH HIGH CRIME. BEIN…
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THE KEY IN MY FOCUS WOULD NOT TURN IN THE IGNITION. THIS CAUSED ME TO BE STRANDED SINCE I COULD NOT START MY CAR. I RECENTLY LEARNED THIS IS A COMMON PROBLEM WITH MY CAR. IN FACT, A MAN IN THE SERVICE DEPT AT MY LOCAL FORD DEALERSHIP SAID THIS PROBLEM "HAPPENS WAY MORE THAN IT SHOULD." I LIVE IN A CITY WITH HIGH CRIME. BEING STRANDED IS A VERY SCARY SITUATION. SINCE THIS IS A COMMON PROBLEM WITH MY TYPE OF CAR, THE MANUFACTURER CERTAINLY SHOULD RECALL AND FIX THIS PART TO PREVENT PEOPLE LIKE ME FROM BEING LEFT IN DANGEROUS SITUATIONS. *TR
NHTSA ODI #10244187
87,000 miles · Sep 27, 2008
Electrical System
IGNITION WOULD NOT TURN. THE FIRST TIME IT OCCURRED WAS BACK IN JULY 2008. IF I PLAYED WITH THE STEERING WHEEL IT WOULD FINALLY TURN THE KEY. THE IGNITION HAD TO BE REPLACED. FORD HAS HAD THIS PROBLEM WITH THE FOCUS SINCE 2001. *TR
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
2003 Ford Focus Problems, Complaints & Recalls | Skip That Year
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