NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
977 reports114,000 miles · Aug 3, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING WHEN THE ENGINE BEGAN ABNORMALLY JUMPING. A LOCAL MECHANIC WAS CONTACTED WHO ADVISED THAT THE TIMING BELT WAS FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTUR…
Read full complaint
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING WHEN THE ENGINE BEGAN ABNORMALLY JUMPING. A LOCAL MECHANIC WAS CONTACTED WHO ADVISED THAT THE TIMING BELT WAS FRACTURED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 114,000.
NHTSA ODI #10346991
102,000 miles · Jul 31, 2010
Electrical SystemLatches/locks/linkages
I WAS STRANDED WITH MY 2003 FORD FOCUS BECAUSE THEY KEY WOULD NOT TURN IN THE IGNITION. I FINALLY WAS ABLE TO GET MY CAR TOWED TO A MECHANIC AT 2AM AND WAS ABLE TO GET A RIDE HOME. I AM VERY FORTUNATE NOTHING HAPPENED TO ME - WHO KNOWS WHAT COULD HAVE HAPPENED THAT LATE AT NIGHT. I HAD TO GET THE IGNITION REPLACED WHICH COST $40…
Read full complaint
I WAS STRANDED WITH MY 2003 FORD FOCUS BECAUSE THEY KEY WOULD NOT TURN IN THE IGNITION. I FINALLY WAS ABLE TO GET MY CAR TOWED TO A MECHANIC AT 2AM AND WAS ABLE TO GET A RIDE HOME. I AM VERY FORTUNATE NOTHING HAPPENED TO ME - WHO KNOWS WHAT COULD HAVE HAPPENED THAT LATE AT NIGHT. I HAD TO GET THE IGNITION REPLACED WHICH COST $400. IT IS RIDICULOUS THAT THIS HAS NOT BEEN RECALLED. *TR
NHTSA ODI #10346488
114,381 miles · Jul 31, 2010
Electrical SystemLatches/locks/linkages
IGNITION CYLINDER LOCKED UNABLE TO DRIVE FORD FOCUS 2003. COST OF IGNITION CYLINDER, NEW KEY (1), RESET OF COMPUTER = $480.00. *TR
NHTSA ODI #10346487
49,000 miles · Jul 23, 2010
Air Bags
TL*THE CONTACT OWNS A 2003 FORD FOCUS WAGON. WHILE DRIVING 55 MPH THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED. THERE WAS NO CRASH OR ROAD HAZARD THAT CAUSED THE DEPLOYMENT AND NONE OF THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE WITHOUT INCIDENT. THE CONTACT DID NOT NOTIFY THE DEALER OR MANUFAC…
Read full complaint
TL*THE CONTACT OWNS A 2003 FORD FOCUS WAGON. WHILE DRIVING 55 MPH THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED. THERE WAS NO CRASH OR ROAD HAZARD THAT CAUSED THE DEPLOYMENT AND NONE OF THE WARNING LIGHTS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HIS RESIDENCE WITHOUT INCIDENT. THE CONTACT DID NOT NOTIFY THE DEALER OR MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 49,000.
NHTSA ODI #10344832
70,000 miles · Jul 11, 2010
Electrical System
IN 2007, TWO WEEKS AFTER PURCHASING A 2003 FORD FOCUS I WAS LEFT STRANDED ON A SUNDAY EVENING IN BLIZZARD LIKE CONDITIONS IN ANCHORAGE ALASKA AFTER THE IGNITION ON THE FOCUS SUDDENLY STOPPED WORKING. THERE WAS NO WARNING PRIOR TO THE PART FAILURE THAT THERE WAS ANY PROBLEM, THE VEHICLE OPERATED PERFECTLY ONE MOMENT, THEN I WAS …
Read full complaint
IN 2007, TWO WEEKS AFTER PURCHASING A 2003 FORD FOCUS I WAS LEFT STRANDED ON A SUNDAY EVENING IN BLIZZARD LIKE CONDITIONS IN ANCHORAGE ALASKA AFTER THE IGNITION ON THE FOCUS SUDDENLY STOPPED WORKING. THERE WAS NO WARNING PRIOR TO THE PART FAILURE THAT THERE WAS ANY PROBLEM, THE VEHICLE OPERATED PERFECTLY ONE MOMENT, THEN I WAS UNABLE TO EVEN TURN THE IGNITION KEY THE SECOND. I ULTIMATELY HAD TO HAVE THE VEHICLE TOWED TO A DEALERSHIP FOR THE PART TO BE REPLACED WITH A NEW BUT UNIMPROVED IGNITION (THAT MAY FAIL AGAIN - AGAIN STRANDING ME - PERHAPS IN A LESS POPULATED AREA). ADDITIONALLY, MY FIANCEE HAS A 2000 FORD FOCUS WHOSE IGNITION FAILED ON HIM TONIGHT - ALSO STRANDING HIM. THE FACT THAT THE IGNITION FAILS WITHOUT NOTICE IS DANGEROUS AND LEAVES THE OPERATOR OF THE VEHICLE IN AN UNSAFE SITUATION. *TR
NHTSA ODI #10342528
Mileage unknown · Jul 7, 2010
Electrical SystemSuspensionTires
JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY W…
Read full complaint
JULY 2010 IGNITION IS LOCKED, KEY WILL NOT TURN IN IGNITION. IT WAS HAPPENING EVERY NOW AND THEN BUT TODAY, JULY 7, 2010, IT WILL NOT TURN AT ALL EVEN WITH TAPPING LIGHTLY ON THE END OF THE KEY AND PULLING THE STEERING WHEEL DOWN WHILE TURNING THE KEY NOTHING HAS YET TO BE DONE AS I AM STILL WAITING FOR FORD TO DECIDE IF THEY WANT TO PICK IT UP! JUNE 2010 DRIVERSIDE SPRING COIL SNAPPED - NO LETTER TO THE OWNER OF THE FORD MODELS WHEN THE PROBLEM WAS A KNOWN SAFETY ISSUE AND WAS COVERED UNDER A WARRANTY EXTENDED BY FORD (BECAUSE THEY KNEW OF THE PROBLEM) JUNE 2009 - DRIVERSIDE FIREHAWK GTA FACTORY INSTALLED TIRE BLEW RIGHT OFF THE STEEL RIM, LEAVING THE STEEL FROM THE TIRE ON THE RIM ... THIS HAPPENED IN MY DRIVEWAY AND NOT WHILE I WAS DRIVING THE VEHICLE, THANK GOODNESS. *TR
NHTSA ODI #10341822
82,567 miles · Jun 30, 2010
Air BagsCrash
2003 FORD FOCUS INVOLVED IN FRONT END COLLISION CAR WAS TOTALED AND AIR BAGS DID NOT DEPLOY. *TR
NHTSA ODI #10340796
64,000 miles · Jun 24, 2010
Electrical System
AFTER WARRANTY EXPIRED, PUT KEY IN IGNITION AND COULD NOT TURN CAR ON. THIS WAS DUE TO A SUDDENLY FAILING IGNITION SYSTEM. HAD TO REPLACE ENTIRE IGNITION COLUMN AND WAS STRANDED FOR THREE DAYS WHILE WE FIGURED OUT THE PROBLEM. THIS IS A SAFETY ISSUE CONSIDERING IT IS A WELL KNOWN PROBLEM AND MANY PEOPLE HAVE BEEN STRANDED IN BAD…
Read full complaint
AFTER WARRANTY EXPIRED, PUT KEY IN IGNITION AND COULD NOT TURN CAR ON. THIS WAS DUE TO A SUDDENLY FAILING IGNITION SYSTEM. HAD TO REPLACE ENTIRE IGNITION COLUMN AND WAS STRANDED FOR THREE DAYS WHILE WE FIGURED OUT THE PROBLEM. THIS IS A SAFETY ISSUE CONSIDERING IT IS A WELL KNOWN PROBLEM AND MANY PEOPLE HAVE BEEN STRANDED IN BAD AREAS OR DURING BAD WEATHER. *TR
NHTSA ODI #10339908
103,000 miles · Jun 21, 2010
Electrical System
KEY FAILS TO TURN AFTER DRIVING TO WORK. 03 FORD FOCUS. CAN NOT START. WILL CALL FOR REPAIRS AND FIND COST. FORD WOULD NOT REPLACE OR OFFER SOLUTION DUE TO MILEAGE. *TR
NHTSA ODI #10339396
100,600 miles · Jun 20, 2010
Electrical SystemLatches/locks/linkages
I HAVE A 2003 FORD FOCUS AND THE IGNITION AND THE KEY SUDDENLY WON'T TURN IN THE IGNITION. I HAVE LOOKED THIS PROBLEM UP ONLINE AND IT LOOKS LIKE A FAR TOO COMMON PROBLEM. MY WIFE IS 8.5 MONTHS PREGNANT, AND I THANK GOD THIS DIDN'T HAPPEN ANY LATER AS IT IS OUR ONLY VEHICLE. PLEASE TAKE PROMPT ACTION AGAINST FORD AND MAKE THEM I…
Read full complaint
I HAVE A 2003 FORD FOCUS AND THE IGNITION AND THE KEY SUDDENLY WON'T TURN IN THE IGNITION. I HAVE LOOKED THIS PROBLEM UP ONLINE AND IT LOOKS LIKE A FAR TOO COMMON PROBLEM. MY WIFE IS 8.5 MONTHS PREGNANT, AND I THANK GOD THIS DIDN'T HAPPEN ANY LATER AS IT IS OUR ONLY VEHICLE. PLEASE TAKE PROMPT ACTION AGAINST FORD AND MAKE THEM ISSUE A RECALL! THANK YOU. *TR
NHTSA ODI #10339209
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.