OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING B…
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OWNER OF A FORD FOCUS/2003. IGNITION SWITCH LOCKED UP AND HAD TO GET MY CAR TOWED ($45.00) AS WELL AS PAY FOR REPAIRS ($183.00). CALLED FORD HEADQUARTERS AND TALKED WITH A REPRESENTATIVE ABOUT BEING REIMBURSED. I ALSO MENTIONED THE PROBLEM I WAS HAVING WITH MY GAUGES. UPON STARTING CAR, GAUGES ARE ALL OUT OF WACK, SWINGING BACK AND FORTH AND LANDING ON ZERO. AFTER BEING ON THE ROAD FOR ABOUT 15 OR 20 MINUTES THEY WILL POSITIONED AT THE RIGHT PLACE. THE REPRESENTATIVE SEEM TO ONLY CARE TO HEAR ABOUT ONE OF THE PROBLEM (IGNITION SWITCH) AND NOT THE OTHER ONE. I WAS PUT ON HOLD FOR A WHILE AND WHEN REP RETURN SHE TOLD ME TO CALL COMPANY THAT WAS REPAIRING MY FOCUS AND THEY WILL HELP ME IN THIS MATTER. I CALLED THE COMPANY AND THE GUY THAT EAGERLY TOOK MY MONEY STATED THAT HE WILL DO A CLAIM FOR ME AND HE STATED THAT I WILL GET SOME OF MY MONEY BUT NOT ALL OF IT BACK. IN CHECKING THE RECALLS I SEE IGNITION SWITCH LOCKUP IS ONE OF THEM. I ONLY HAVE HAD MY CAR FOR A LITTLE OVER A YEAR. MY WINDSHIELD IS CRACKED AND INSURANCE SAYS I MUST PAY $250 BEFORE THEY FIX IT, WHEN TURNING ON AIR CONDITIONER, DRIVING SEEM DIFFICULT (HARD TO PULL), LIFTGATE WATER LEAKS, AND UPON PURCHASING MY CAR, BRAKES WERE SQUEAKING; I MENTIONED THIS TO THE DEALER AND HE TOLD ME NOT TO WORRY ABOUT IT THAT THE BRAKES WERE NEW AND HAD TO BE BROKEN IN. WELL THEY ARE STILL SQUEAKING AFTER A YEAR IN A HALF. I NEED ALL OF THESE THINGS FIXED ON MY CAR, RIGHT NOW I AM A MONTH BEHIND IN CAR PAYMENTS (GOOD RECORD ON MAKING MY PAYMENTS), HAD TO USE THE MONEY TO GET THE IGNITION SWITCH REPAIRED. *JB
NHTSA ODI #10162343
71,000 miles · Mar 22, 2006
Engine And Engine CoolingPower TrainSeat Belts
PISTON IN TRANSMISSION DETERIORATED CAUSING SHIFT SOLENOID AND VALUE BODY TO GO BAD AT 71,000 MILES, FRONT DRIVERS SEAT BELT WILL NOT UNBUCKLE, REAR SEAT BELTS WILL PERIODICALLY NOT BUCKLE, NOW BLOWING MASSIVE AMOUNTS OF SMOKE, RIMS ARE SEIZED WHEN TRYING TO CHANGE TIRES, NO MATTER IF IT WAS JUST TAKEN OFF 5 MINUTES PREVIOUSLY T…
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PISTON IN TRANSMISSION DETERIORATED CAUSING SHIFT SOLENOID AND VALUE BODY TO GO BAD AT 71,000 MILES, FRONT DRIVERS SEAT BELT WILL NOT UNBUCKLE, REAR SEAT BELTS WILL PERIODICALLY NOT BUCKLE, NOW BLOWING MASSIVE AMOUNTS OF SMOKE, RIMS ARE SEIZED WHEN TRYING TO CHANGE TIRES, NO MATTER IF IT WAS JUST TAKEN OFF 5 MINUTES PREVIOUSLY TO TAKEOFF; IGNITION SEIZED AND ENDING UP HAVING TO REBUILD STEERING COLUMN. *JB
NHTSA ODI #10153418
Mileage unknown · Jan 10, 2006
Power TrainSeat BeltsSteering
MY BOYFRIEND AND SON TOOK MY CAR TO HAVE IT WASHED. WHEN THEY TURNED THE CORNER THE STEERING WHEEL JUST SPUN. CAUSING THEM TO ALMOST CRASH. I HAVE HAD SEVERAL OTHER THINGS HAPPEN WITH THE CAR SINCE I BOUGHT IT IN MAY 2004 USED. I HAVE REPLACED THE BACK TIRES 4 TIMES IN A YEAR. THEY ALL HAVE CUPPED. EVERY TIRE PLACE WE HAVE W…
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MY BOYFRIEND AND SON TOOK MY CAR TO HAVE IT WASHED. WHEN THEY TURNED THE CORNER THE STEERING WHEEL JUST SPUN. CAUSING THEM TO ALMOST CRASH. I HAVE HAD SEVERAL OTHER THINGS HAPPEN WITH THE CAR SINCE I BOUGHT IT IN MAY 2004 USED. I HAVE REPLACED THE BACK TIRES 4 TIMES IN A YEAR. THEY ALL HAVE CUPPED. EVERY TIRE PLACE WE HAVE WENT HAS SAID THE REAR OF THE CAR HAS A DEFECT IN IT. ALSO, MY SEAT BELTS USED BY MY CHILDREN DO NOT ALWAYS WORK PROPERLY. LAST JAN, THE TRANSMISSION WOULDN'T SHIFT OUT OF FIRST. OTTAWA FORD DID FIX THIS ISSUE AS A SPEED CONTROL SENSOR WIRING PROBLEM. WITH THE STEERING ISSUE THE CAR IS UNDRIVABLE AND I AM A SINGLE MOM WITH NO OTHER TRANSPORTATION OR MEANS OF INCOME TO FIX. I NEED SOME HELP WITH THIS. *JB
NHTSA ODI #10147357
Mileage unknown · Sep 14, 2005
Seat Belts
DT: THE CONTACT STATES THE DRIVER'S SIDE REAR SEAT BELT DOES NOT WORK PROPERLY ALL OF THE TIME. SOMETIMES IT WILL NOT BUCKLE, AND SOMETIMES IT WILL NOT UNBUCKLE. THE DEALERSHIP LOOKED AT IT TWICE AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE MANUFACTURER SAID THEY WOULD NOT REPLACE THE REAR SEAT BELT BECAUSE THE DEALER …
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DT: THE CONTACT STATES THE DRIVER'S SIDE REAR SEAT BELT DOES NOT WORK PROPERLY ALL OF THE TIME. SOMETIMES IT WILL NOT BUCKLE, AND SOMETIMES IT WILL NOT UNBUCKLE. THE DEALERSHIP LOOKED AT IT TWICE AND THEY COULD NOT FIND ANYTHING WRONG WITH IT. THE MANUFACTURER SAID THEY WOULD NOT REPLACE THE REAR SEAT BELT BECAUSE THE DEALER COULD NOT FIND ANYTHING WRONG WITH IT. THE CONTACT NOTICED THIS APPROXIMATELY EIGHT MONTHS AGO.*AK
NHTSA ODI #10136476
8,500 miles · Oct 22, 2003
Air BagsSeat BeltsCrashInjury
WHILE TRAVELING AT 40 MPH A DOG RAN INTO THE STREET AND CONSUMER'S VEHICLE HIT THE DOG. UPON IMPACT, NONE OF THE BAGS DEPLOYED, AND CONSUMER SUSTAINED CHEST INJURIES. IN ADDITION, DRIVER'S SIDE SEAT BELT FAILED, IT LOCKED THE DRIVER IN AFTER THE IMPACT. HOWEVER, PASSENGER'S SIDE SEAT BELT AND REAR SEAT BELTS FUNCTIONED P…
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WHILE TRAVELING AT 40 MPH A DOG RAN INTO THE STREET AND CONSUMER'S VEHICLE HIT THE DOG. UPON IMPACT, NONE OF THE BAGS DEPLOYED, AND CONSUMER SUSTAINED CHEST INJURIES. IN ADDITION, DRIVER'S SIDE SEAT BELT FAILED, IT LOCKED THE DRIVER IN AFTER THE IMPACT. HOWEVER, PASSENGER'S SIDE SEAT BELT AND REAR SEAT BELTS FUNCTIONED PROPERLY.*AK
NHTSA ODI #10044570
12,000 miles · Jun 25, 2003
Seat Belts
CONSUMER STATES THAT THE SECOND ROW MIDDLE SEAT BELT BUCKLE BECAME UNLATCHED WHEN DRIVER SLAMMED ON THE BRAKES CAUSING THE CHILD SEAT TO BE TRHOWN INTO THE BACK OF FRONT SEAT .*AK
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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