2003 Ford Focus

CONSUMER CAN SHIFT GEARS WITHOUT PUSHING THE SHIFT RELEASE BUTTON. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK ON SEVERAL OCCASIONS, THE CONSUMER ACCIDENTALLY SHIFTED INTO NEUTRAL WHEN DRIVING AND AT HIGHWAY SPEEDS. ON ANOTHER OCCASION WHEN THE VEHICLE WAS SHIFTED FROM NEUTRAL TO DRIVE WITHOUT KNOWLEDGE OF HAVING DONE SO UNTIL THE VEHICLE SUDDENLY LUNGED FORWARD. *SC

THE VEHICLE WAS PARKED AND NOT RUNNING. THEN, THE VEHICLE JUMPED OUT OF GEAR WITHOUT WARNING AND COLLIDED INTO A BUILDING. BOTH FRONT AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE PROBLEM COULD NOT BE DUPLICATED. PLEASE FILL IN ADDITIONAL INFORMATION. *LA

. THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. ON OCTOBER 31 OF 2003, I PURCHASED FORD FOCUS SE, BRAND NEW.. FOR FIVE MONTH I OWN THIS VEHICLE, I WAS IN THE SHOP FOR ALL KIND DIFFERENT PROBLEMS 9 TIMES. IT WAS: CONSTANT VERY STRONG VIBRATION WHILE DRIVING AT ANY SPEED, CONSTANT GROUNDING NOISE COMES FROM ENGINE SITE AND TRANSFORMED TO AN ULTRASOUND NOISE AT HIRE SPEED, THE SQUEALING HAS INTENSIFIED AND SOUNDS HORRIBLE! TRANSMISSION LOCKED UP WHILE I DROVE ON THE HIGHWAY AT 70 MPH, HAD TO USE TOW TRACK.( DEALER SAD THEY CANNOT DUPLICATE THE PROBLEM) ,BUT TRANSMISSION STILL LOCKS AND JERKING CONSTANTLY, SQUEAL NOISE FROM BREAKS, (DEALER REPLACED FRONT PADS AND RESURFACE DRUM, BUT REFUSED TO REPAIR REAR BREAKS AND NOISE AND PULSATION IS STILL THERE., DEALER FOUND DEFECTIVE RIMS, DEFECTIVE TIRES, THROTTLE PROBLEMS, BRAKES PROBLEMS. PROBLEMS WITH MY CAR INTENSIFIED. I GOT MY CRUSE CONTROL ACCELERATED BY IT SELF IN THE MIDDLE OF A HIGHWAY, TRANSMISSION LOCKS UP AND JERKING INTERMITTENTLY, BRAKES SQUEALING AND PULSATE THE FORD DEALER SALES AND SERVICE PEOPLE SAID THAT I SHOULD NOT RETURN FOR SERVICE AND WAIST ANY BODYS TIME, HE SAID THAT WHAT I HEAR AND FILL IN MY FORD FOCUS IS NORMAL. FORD WARRANTY IS NOT WORTH A PAPER IT IS WRITTEN ON. SO, FORD WONT FIX MY CAR AND I CANNOT DO IT OTHER WISE. AS A RESULT OF STRONG VIBRATION AND SQUEALING NOISE I AM LOOSING BALANCE, HAVE SEVERE HEADACHE, ALL BODY EKING, I HAVE PAIN IN BOOTH OF MY ARMS, AND I HAVE DIFFICULTY TO WALK AND MY RIGHT LEG BECOME NUM. I HAVE TO USE WALKING CANE AND KNEE AND ANKLE SUPPORT. I SCARED TO EVEN DRIVE IT ANYMORE. I AM PLEADING TO YOU, TO HELP .ME TO GET A FULL REFUND FROM FORD MOTOR COMPANY FOR ITS DEFECTIVE PRODUCT, PLUS A COMPENSATION FOR ALL EXPENSES INCURRED AS A RESULT OF THIS ORDEAL.

WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED TWICE, BUT ALWAYS STARTED BACK UP AFTER A FEW MINUTES. ON ONE OCCASION, THE DEALER REPLACED THE STARTER AND ON THE ANOTHER OCCASION, THE TRANSMISSION WAS REPLACED. *AK THE STARTER WAS FOUND FAULTY, THE TRANSMISSION WAS INOPERATIVE AND THERE WAS A VIBRATION WHILE GOING 40 MPH DUE TO SHIFTING, THE CLOCK DISPLAY WAS INOPERATIVE, AND THE ENGNE LIGHT STAYED ON. *SC *JB

ON SATURDAY MORNING I BOUGHT THE CAR - A BRAND NEW 2003 FORD FOCUS SE WAGON. ON SUNDAY MORNING, I WAS TRAVELING ABOUT 50MPH WHEN I APPLIED THE BRAKE DUE TO THE TRAFFIC CONDITIONS OF THE MOMENT. INSTANTLY, THE BACK END OF THE CAR SWERVED TO THE RIGHT IN A JACK-KNIFE MANNER. THE CAR SPUN AROUND AND THREW ITSELF ONTO THE SHOULDER OF THE ROAD. THE FRONT END WOUND UP POINTED IN THE DIRECTION OF THE ONCOMING TRAFFIC. FORTUNATELY THE CAR LANDED IN A SANDY SPOT WITH NO DAMAGE TO THE VEHICLE OR TO ME. IT WAS AS IF I HAD HIT BLACK ICE, EXCEPT THAT DRIVING CONDITIONS THAT DAY WERE PERFECT - 50 DEGREES, SUNNY AND DRY WITH GOOD ROAD SURFACE. IN MY OPINION, THIS INCIDENT MAY BE THE RESULT OF POOR DESIGN: THAT IS THE REAR END OF THE FOCUS SE WAGON IS TOO LIGHT TO HOLD THE ROAD WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS, OR THE BRAKES FAILED, CAUSING THE CAR TO SPIN. IN ANY EVENT, THIS WAS A NEAR DEATH EXPERIENCE FOR ME. I THINK THAT THIS CAR IS A DEATH TRAP FOR ME AND A HAZARD FOR EVERYONE ELSE NEAR IT ON THE ROAD. *AK