NHTSA owner reports · September 18, 2026 snapshot.
Latches/locks/linkages complaints
82 reportsClear category filter102,000 miles · Jul 31, 2010
Electrical SystemLatches/locks/linkages
I WAS STRANDED WITH MY 2003 FORD FOCUS BECAUSE THEY KEY WOULD NOT TURN IN THE IGNITION. I FINALLY WAS ABLE TO GET MY CAR TOWED TO A MECHANIC AT 2AM AND WAS ABLE TO GET A RIDE HOME. I AM VERY FORTUNATE NOTHING HAPPENED TO ME - WHO KNOWS WHAT COULD HAVE HAPPENED THAT LATE AT NIGHT. I HAD TO GET THE IGNITION REPLACED WHICH COST $40…
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I WAS STRANDED WITH MY 2003 FORD FOCUS BECAUSE THEY KEY WOULD NOT TURN IN THE IGNITION. I FINALLY WAS ABLE TO GET MY CAR TOWED TO A MECHANIC AT 2AM AND WAS ABLE TO GET A RIDE HOME. I AM VERY FORTUNATE NOTHING HAPPENED TO ME - WHO KNOWS WHAT COULD HAVE HAPPENED THAT LATE AT NIGHT. I HAD TO GET THE IGNITION REPLACED WHICH COST $400. IT IS RIDICULOUS THAT THIS HAS NOT BEEN RECALLED. *TR
NHTSA ODI #10346488
114,381 miles · Jul 31, 2010
Electrical SystemLatches/locks/linkages
IGNITION CYLINDER LOCKED UNABLE TO DRIVE FORD FOCUS 2003. COST OF IGNITION CYLINDER, NEW KEY (1), RESET OF COMPUTER = $480.00. *TR
NHTSA ODI #10346487
100,600 miles · Jun 20, 2010
Electrical SystemLatches/locks/linkages
I HAVE A 2003 FORD FOCUS AND THE IGNITION AND THE KEY SUDDENLY WON'T TURN IN THE IGNITION. I HAVE LOOKED THIS PROBLEM UP ONLINE AND IT LOOKS LIKE A FAR TOO COMMON PROBLEM. MY WIFE IS 8.5 MONTHS PREGNANT, AND I THANK GOD THIS DIDN'T HAPPEN ANY LATER AS IT IS OUR ONLY VEHICLE. PLEASE TAKE PROMPT ACTION AGAINST FORD AND MAKE THEM I…
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I HAVE A 2003 FORD FOCUS AND THE IGNITION AND THE KEY SUDDENLY WON'T TURN IN THE IGNITION. I HAVE LOOKED THIS PROBLEM UP ONLINE AND IT LOOKS LIKE A FAR TOO COMMON PROBLEM. MY WIFE IS 8.5 MONTHS PREGNANT, AND I THANK GOD THIS DIDN'T HAPPEN ANY LATER AS IT IS OUR ONLY VEHICLE. PLEASE TAKE PROMPT ACTION AGAINST FORD AND MAKE THEM ISSUE A RECALL! THANK YOU. *TR
NHTSA ODI #10339209
12,000 miles · May 26, 2010
Electrical SystemLatches/locks/linkages
IGN KEY WILL NOT TURNING KEY GETS STUCK LEFT ME STRANDED IN A BAD HIGH CRIME AREA I UNDER STAND THAT THIS IS A PROBLEM ON ALL THE FOCUS WHY IS A RECALL MOT BEEN DONE. *TR
NHTSA ODI #10332430
51,834 miles · May 8, 2010
Electrical SystemLatches/locks/linkages
IGNITION CYLINDER LOCK STICKS, UNABLE TO TURN KEY AND START CAR. *TR
NHTSA ODI #10329390
133,000 miles · Apr 22, 2010
Electrical SystemLatches/locks/linkages
KEY WON'T TURN IN THE IGNITION OF OUR 2003 FORD FOCUS JUST HAPPENED TODAY - NO PRIOR PROBLEM WITH IGNITION WILL MOST LIKELY CALL A LOCKSMITH. *TR
NHTSA ODI #10327082
55,000 miles · Apr 21, 2010
Electrical SystemLatches/locks/linkages
NO PREVIOUS INDICATION OF ANY PROBLEM, JUST WENT TO MY 2003 FOCUS AND COULD NOT TURN THE KEY. WENT IN THE HOUSE AND GOT THE OTHER KEY. IT WOULD NOT TURN. THE IGNITION COLUMN IS PERMANENTLY LOCKED. FORD HAS KNOWN OF THIS FAILURE FOR 10 YEARS AND DONE NOTHING??? WHY IS THERE NO RECALL FOR SUCH AN ONGOING AND KNOWN DEFECT? I'M…
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NO PREVIOUS INDICATION OF ANY PROBLEM, JUST WENT TO MY 2003 FOCUS AND COULD NOT TURN THE KEY. WENT IN THE HOUSE AND GOT THE OTHER KEY. IT WOULD NOT TURN. THE IGNITION COLUMN IS PERMANENTLY LOCKED. FORD HAS KNOWN OF THIS FAILURE FOR 10 YEARS AND DONE NOTHING??? WHY IS THERE NO RECALL FOR SUCH AN ONGOING AND KNOWN DEFECT? I'M SURPRISED I HAVE NOT HEARD OF DEATHS RELATED TO THIS AS WEATHER CONDITIONS, ROBBERY OR RAPE COULD CERTAINLY CONTRIBUTE TO THIS FIXABLE PROBLEM. SHAME ON FORD. *TR
NHTSA ODI #10326779
88,000 miles · Apr 12, 2010
Electrical SystemLatches/locks/linkages
THE IGNITION OF MY 2003 FORD FOCUS SE, LOCKED UP ON ME AND LEFT ME STRANDED IN A PARKING LOT. *TR
NHTSA ODI #10325229
75,000 miles · Mar 18, 2010
Electrical SystemLatches/locks/linkages
MY 2003 FORD FOCUS HAS A IGNITION SWITCH PROBLEM ALL OF A SUDDEN THE KEY WILL NOT START THE CAR IT HAS LEFT US STRANDED AND HAS TAKEN US AS LONG AS 30 MINUTES TO START CAR. WE HAVE TRIED SEVERAL REMEDIES LIKE SILICONE SPRAY, TAPPING ON KEY SO IT WILL START THIS PROBLEM HAS EFFECTED A HOST OF FOCUS OWNERS WITH COSTLY REPAIRS AND …
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MY 2003 FORD FOCUS HAS A IGNITION SWITCH PROBLEM ALL OF A SUDDEN THE KEY WILL NOT START THE CAR IT HAS LEFT US STRANDED AND HAS TAKEN US AS LONG AS 30 MINUTES TO START CAR. WE HAVE TRIED SEVERAL REMEDIES LIKE SILICONE SPRAY, TAPPING ON KEY SO IT WILL START THIS PROBLEM HAS EFFECTED A HOST OF FOCUS OWNERS WITH COSTLY REPAIRS AND WE WILL SOON HAVE TO SPEND MONEY TO REPAIR THIS OBVIOUSLY FLAWED DESIGN. *TR
NHTSA ODI #10320611
69,000 miles · Mar 15, 2010
Electrical SystemLatches/locks/linkages
THE IGNITION SWITCH (THAT IS, WHERE THE KEY GOES TO START THE CAR) WOULD NOT TURN. I WAS STUCK AND HAD TO HAVE THE CAR TOWED. THERE HAD BEEN NO WARNING, THAT IS, THE KEY WAS NEVER HARD TO TURN, I NEVER HAD TO JIGGLE THE STEERING COLUMN, OR ANYTHING LIKED THAT. I JUST PARKED THE CAR IN FRONT OF A STORE, AND FIVE MINTS LATER, W…
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THE IGNITION SWITCH (THAT IS, WHERE THE KEY GOES TO START THE CAR) WOULD NOT TURN. I WAS STUCK AND HAD TO HAVE THE CAR TOWED. THERE HAD BEEN NO WARNING, THAT IS, THE KEY WAS NEVER HARD TO TURN, I NEVER HAD TO JIGGLE THE STEERING COLUMN, OR ANYTHING LIKED THAT. I JUST PARKED THE CAR IN FRONT OF A STORE, AND FIVE MINTS LATER, WENT OUT AND FOUND OUT THEY KEY WOULD NOT TURN. (I COULD REMOVE AND RE-INSERT THE KEY, IT WOULD NOT TURN) . FURTHER MORE, THE DEALER AND AAA, OF COURSE, SAY TO TRY JIGGLING THE STEERING WHEEL. ALL THAT DID WAS LOCK THE FRONT WHEELS IN A TURNED POSITION AND MADE IT VERY HARD TO MOVE THE CAR GET IT TO A POSITION TO BE TOWED. HAVING THE WHEELS LOCK IN A TURNED POSITION, AS IS COMMON, COULD BE A HAZARD TOO. THE AAA GUY COULD NOT FREE (TURN) THE IGNITION SWITCH IT EITHER. I HAD FIRST CELL-PHONED CALLED THE DEALER, THEY HAD NO SUGGESTIONS. I SEE I HAD THE SAME PROBLEM SO MANY OTHER 2003 FOCUSES HAVE REPORTED. THE DEALER GUESSED THAT THE CAUSE WAS THAT ONE OF THE PINS IN THE LOCK JUST SLIPPED OUT OF PLACE. THE FORD DEALER HAD TO REPLACE THE IGNITION SWITCH. IT WAS NOT CHEAP. I CALLED FORD MOTOR COMPANY THEY WOULD NOT PAY FOR IT, OR PART OF IT. *TR
NHTSA ODI #10319862
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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