IGNITION SWITCH WILL NOT TURN PREVENTING YOU FROM STARTING THE CAR. MY DAUGHTER GOT STRANDED AT WORK AT 11PM FOR 45 MINUTES UNTIL SOMEONE WAS ABLE TO HELP HER GET THE KEY TO TURN. I TOOK TO A REPAIR SHOP AND THEY SAID A FORD DEALER WOULD NEED TO REPLACE AS THE 2000-2003 FOCUSES HAVE A LOT OF IGNITION SWITCH PROBLEMS. THE DEAL…
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IGNITION SWITCH WILL NOT TURN PREVENTING YOU FROM STARTING THE CAR. MY DAUGHTER GOT STRANDED AT WORK AT 11PM FOR 45 MINUTES UNTIL SOMEONE WAS ABLE TO HELP HER GET THE KEY TO TURN. I TOOK TO A REPAIR SHOP AND THEY SAID A FORD DEALER WOULD NEED TO REPLACE AS THE 2000-2003 FOCUSES HAVE A LOT OF IGNITION SWITCH PROBLEMS. THE DEALER WANTS $350 AND WILL ONLY WARRANTY THE PART FOR 1 YEAR!! *TR
NHTSA ODI #10486573
69,900 miles · Oct 9, 2012
Electrical System
THE IGNITION KEY FAILS TO TURN. KEYS ARE FINE AND HITTING THE KEY WORKED A FEW TIMES TO GET THE KEY TO TURN. WITH THIS PROBLEM, A PERSON CAN EASILY BECOME STRANDED IN UNFAVORABLE CONDITIONS. ALSO, SHOULD ANYTHING HAPPEN WHERE THE ENGINE DIES WHILE DRIVING, THE STEERING COULD BECOME LOCKED WITH NO WAY TO TURN KEY. *TR
NHTSA ODI #10479477
65,000 miles · Sep 11, 2012
Electrical SystemSteering
I WENT TO START THE CAR AND THE KEY WILL NOT TURN. THE STEERING WHEEL IS LOCKED AND WILL NOT MOVE. I WAS UNABLE TO GOT TO MY DOCTORS APPOINTMENT.. *TR
NHTSA ODI #10475118
140,000 miles · Aug 28, 2012
Electrical System
IGNITION KEY WILL NOT TURN IN LOCK. UNABLE TO START CAR. WIFE STRANDED. BROUGHT HER OTHER KEYS, SAME PROBLEM. FINALLY GOT LOCK TO TURN BY VILOENTLY WIGGLING AND POUNDING ON KEY. DROVE CAR HOME. INTERNET SEARCH SEEMS TO INDICATE THIS IS A VERY COMMON PROBLEM. WE ARE THE ORIGINAL VEHICLE PURCHASERS. *TR
NHTSA ODI #10472851
75,000 miles · Aug 24, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. WHILE PARKED, THE CONTACT INSERTED THE KEY INTO THE IGNITION BUT WAS UNABLE TO START THE VEHICLE BECAUSE THE IGNITION CYLINDER WOULD NOT TURN. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10472324
133,000 miles · Jul 16, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE INSERTED THE KEY INTO THE IGNITION BUT COULD NOT START THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOCKED AND SHE VERIFIED THAT THE VEHICLE WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE …
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT SHE INSERTED THE KEY INTO THE IGNITION BUT COULD NOT START THE VEHICLE. THE CONTACT MENTIONED THAT THE STEERING WHEEL WAS LOCKED AND SHE VERIFIED THAT THE VEHICLE WAS SHIFTED INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 133,000.
NHTSA ODI #10465903
97,000 miles · Jul 12, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO OPERATE IN THE IGNITION SWITCH AND THE KEY GOT STUCK. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND WAS AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY HAD RECEIVED NUMEROUS COMPLAINTS ABOUT THE FAILURE, BUT OFFERED N…
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WAS NOT ABLE TO OPERATE IN THE IGNITION SWITCH AND THE KEY GOT STUCK. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND WAS AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY HAD RECEIVED NUMEROUS COMPLAINTS ABOUT THE FAILURE, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,000.
NHTSA ODI #10465456
76,000 miles · Jun 20, 2012
Electrical System
WHEN I TRY TO START MY CAR, THE KEY WON'T TURN WHEN I PUT IT IN THE IGNITION. THIS HAPPENED THREE TIMES JUST TODAY. I CAN WIGGLE THE KEY BACK AND FORTH AND LUCKILY IT'S ENDED UP WORKING, BUT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I'VE READ ONLINE THAT THIS IS A PROBLEM WITH THE FOCUS. THIS SHOULD BE RECALLED. …
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WHEN I TRY TO START MY CAR, THE KEY WON'T TURN WHEN I PUT IT IN THE IGNITION. THIS HAPPENED THREE TIMES JUST TODAY. I CAN WIGGLE THE KEY BACK AND FORTH AND LUCKILY IT'S ENDED UP WORKING, BUT THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. I'VE READ ONLINE THAT THIS IS A PROBLEM WITH THE FOCUS. THIS SHOULD BE RECALLED. *JS
NHTSA ODI #10462467
104,500 miles · Jun 11, 2012
Electrical System
THE IGNITION WOULDN'T TURN, ALTHOUGH THE KEY CAN GO IN AND OUT OF IT. HIRED A LOCKSMITH BEFORE I KNEW THE DEALERSHIP MIGHT FIX IT FOR FREE BECAUSE I NEEDED IT FIXED QUICKLY. *TR
NHTSA ODI #10461245
114,000 miles · Jun 8, 2012
Electrical System
TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE W…
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TL* THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY COULD NOT BE TURNED IN THE IGNITION. THE DEALER WAS NOTIFIED OF THE FAILURE WHO ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS ALSO CONTACTED WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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