NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
522 reportsClear category filter24,000 miles · Sep 19, 2007
Electrical System
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL HAS TO BE UNLOCKED FOR THE VEHICLE TO START. ON SEPTEMBER 09, 2007, AFTER MANY ATTEMPTS, SHE WAS FINALLY ABLE TO PLACE THE KEY IN THE IGNITION AND UNLOCK THE STEERING COLUMN. ON SEPTEMBER 14, 2007, THE CONTACT HAD TO LEAVE THE VEHICLE AT HER JOB…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL HAS TO BE UNLOCKED FOR THE VEHICLE TO START. ON SEPTEMBER 09, 2007, AFTER MANY ATTEMPTS, SHE WAS FINALLY ABLE TO PLACE THE KEY IN THE IGNITION AND UNLOCK THE STEERING COLUMN. ON SEPTEMBER 14, 2007, THE CONTACT HAD TO LEAVE THE VEHICLE AT HER JOB BECAUSE THE STEERING COLUMN FAILED TO UNLOCK. THE VEHICLE WAS TOWED TO HER RESIDENCE. SHE SCHEDULED AN APPOINTMENT WITH THE DEALER FOR SEPTEMBER 22, 2007. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 24,000. *UPDATED 12/12/07 *BF THE CONSUMER STATED THE IGNITON MODULE WAS REPALCED. UPDATED 12/12/07
NHTSA ODI #10203423
71,000 miles · Sep 17, 2007
Electrical System
AT APPROXIMATELY 5:00 P.M., MY IGNITION LOCKED UP ON ME, WITH MY CAR PARKED IN A PARKING LOT CLOSE TO MY HOME (THANK GOODNESS). I HAVE JUST LEARNED THAT THIS HAS BEEN A MAJOR WIDESPREAD ISSUE, AND THAT I AM DEFINITELY NOT ALONE. *JB
NHTSA ODI #10203268
40,000 miles · Sep 13, 2007
Electrical System
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN HE TURNED THE IGNITION. SHE CALLED HER INSURANCE COMPANY AND THEY ADVISED HER TO STRIKE THE IGNITION WITH SOMETHING, HOWEVER, THE VEHICLE WAS ABLE TO START MOMENTS LATER. THE FAILURE BEGAN IN 2005 AND HAS OCCURRED SIX TIMES. THE C…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START WHEN HE TURNED THE IGNITION. SHE CALLED HER INSURANCE COMPANY AND THEY ADVISED HER TO STRIKE THE IGNITION WITH SOMETHING, HOWEVER, THE VEHICLE WAS ABLE TO START MOMENTS LATER. THE FAILURE BEGAN IN 2005 AND HAS OCCURRED SIX TIMES. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND THEY STATED THAT THE IGNITION SWITCH NEEDED REPLACING. THE CURRENT MILEAGE WAS APPROXIMATELY 60,000 AND FAILURE MILEAGE WAS 40,000.
NHTSA ODI #10202921
Mileage unknown · Sep 12, 2007
Electrical SystemSteering
(1) NOT SURE (2) STEERING WHEEL AND IGNITION ARE LOCKED AND CAN NOT BE MOVED ANYMORE (3) NEW LOCK *TR
NHTSA ODI #10202730
32,900 miles · Aug 31, 2007
Electrical System
IGNITION CYLINDER TOTAL FAILURE. KEY WOULD NOT TURN AT ALL. SEARCH TERM "IGNITION CYLINDER""FORD FOCUS" ON THE NET AND YOU WILL BE AMAZED HOW BIG OF A PROBLEM THIS. WHY A SAFETY ISSUE. WELL, WHAT WOULD HAPPEN IF I STOPPED THE CAR SOMEWHERE AND WAS STUCK IN THE DESERT IN THE 112 DEGREE HEAT, WHICH BY THE WAY IS THE TEMPERATU…
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IGNITION CYLINDER TOTAL FAILURE. KEY WOULD NOT TURN AT ALL. SEARCH TERM "IGNITION CYLINDER""FORD FOCUS" ON THE NET AND YOU WILL BE AMAZED HOW BIG OF A PROBLEM THIS. WHY A SAFETY ISSUE. WELL, WHAT WOULD HAPPEN IF I STOPPED THE CAR SOMEWHERE AND WAS STUCK IN THE DESERT IN THE 112 DEGREE HEAT, WHICH BY THE WAY IS THE TEMPERATURE THAT EXISTED WHEN IT HAPPENED IN MESA AZ. I WAS LUCKY THE CAR WAS HOME. *TR UPDATED 12/12/07 *TR
NHTSA ODI #10201310
Mileage unknown · Aug 28, 2007
Electrical System
OVER THE PAST FEW MONTHS, THE IGNITION/LOCK MECHANISM HAS BEEN FAILING. THE WHEEL WILL NOT RELEASE AND THE KEY WILL NOT TURN TO THE ON POSITION. SOMETIMES IF FORCED, THE KEY WILL TURN, BUT THE LOCK HAS BROKEN COMPLETELY NOW. *JB
NHTSA ODI #10201048
Mileage unknown · Aug 28, 2007
Electrical System
MY CAR WAS RUNNING FINE THEN SUDDENLY THE IGNITION SWITCH WON'T TURN. TUMBLER BROKE $350 AT DEALERSHIP. COMMON PROBLEM WITH THESE CARS, YET DEALER WON'T WARRANTY. *TR
NHTSA ODI #10200957
110,000 miles · Aug 10, 2007
Electrical System
THE WEEKEND OF JULY 28TH I HAD FAMILY IN TOWN. WE WERE DOING THE ATTRACTIONS. THE CAR STARTED EVERYTIME WE WERE GOING OR LEAVING ANYWHERE. WENT TO GO HOME AND THE CAR WOULDN'T START. WE HAD THE BATTERY JUMPED AND IT WOULDN'T HOLD A CHARGE. PURCHASED A NEW BATTERY AND MADE IT HOME. THE NEXT DAY REPLACED THE ALTERNATOR. CAR…
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THE WEEKEND OF JULY 28TH I HAD FAMILY IN TOWN. WE WERE DOING THE ATTRACTIONS. THE CAR STARTED EVERYTIME WE WERE GOING OR LEAVING ANYWHERE. WENT TO GO HOME AND THE CAR WOULDN'T START. WE HAD THE BATTERY JUMPED AND IT WOULDN'T HOLD A CHARGE. PURCHASED A NEW BATTERY AND MADE IT HOME. THE NEXT DAY REPLACED THE ALTERNATOR. CAR RAN FINE FOR 1 WEEK. WENT TO LEAVE WORK ON THE 6TH OF AUGUST AND IT WOULDN'T START AT ALL. THE BATTERY WAS COMPLETELY DEAD. TOOK THE CAR TO HAVE THE NEW BATTERY AND ALTERNATOR TESTED. NOTHING WRONG W/EITHER ONE. TOOK THE CAR TO FORD DEALERSHIP THEY SPENT 1 1/2 HOURS ON IT AND SAID THEY COULDN'T FIND THE PROBLEM. SOMETHING IS PULLING ON MY BATTERY CAUSING IT TO DIE. TOOK IT BACK HOME AND NOW IT MAYBE THE COMPUTER. HAVE 110,000 MILES ON IT. I WOULDN'T THINK THIS WOULD START HAPPENING ALREADY. *TR
NHTSA ODI #10199039
37,000 miles · Jul 31, 2007
Electrical System
TL*THE CONTACT OWNS A 2003 FORD FOCUS. APPROXIMATELY TWO MINUTES AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN THE KEY TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THERE HAVE NOT BEEN ANY OTHER FAILURES…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. APPROXIMATELY TWO MINUTES AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO TURN THE KEY TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED. THE DEALER MADE THE REPLACEMENT. THERE HAVE NOT BEEN ANY OTHER FAILURES. THE CURRENT MILEAGE WAS 55,000 AND FAILURE MILEAGE WAS 37,000.
NHTSA ODI #10197925
52,000 miles · Jul 30, 2007
Electrical System
TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WILL NOT TURN IN THE IGNITION. SHE HAS HAD TO STRIKE THE KEY WHILE IT WAS IN THE IGNITION FOR IT TO TURN AND START THE VEHICLE. CURRENTLY, THE KEY DOES NOT WORK AT ALL WHILE IN THE IGNITION. SHE HAS NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY STATED…
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TL*THE CONTACT OWNS A 2003 FORD FOCUS. THE CONTACT STATED THAT THE KEY WILL NOT TURN IN THE IGNITION. SHE HAS HAD TO STRIKE THE KEY WHILE IT WAS IN THE IGNITION FOR IT TO TURN AND START THE VEHICLE. CURRENTLY, THE KEY DOES NOT WORK AT ALL WHILE IN THE IGNITION. SHE HAS NOTIFIED THE DEALER AND THE MANUFACTURER AND THEY STATED THAT IT WOULD COST APPROXIMATELY $800 FOR THE REPAIR. THE VEHICLE IS NOT UNDER A RECALL. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10197856
Official recalls
1Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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