ON 5 DIFFERENT OCCASIONS THE KEY / IGNITION SWITCH HAS STUCK AND NOT ALLOWED ME TO START MY CAN. THIS PROBLEM HAS LEFT ME STRANDED 2 TIMES WHERE I WAS UNABLE TO RECEIVE HELP FOR MORE THAN 8 HOURS. I CONTACTED A FORD DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THAT THERE WAS NO SAFETY RECALL FOR THIS AND IT WOULD C…
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ON 5 DIFFERENT OCCASIONS THE KEY / IGNITION SWITCH HAS STUCK AND NOT ALLOWED ME TO START MY CAN. THIS PROBLEM HAS LEFT ME STRANDED 2 TIMES WHERE I WAS UNABLE TO RECEIVE HELP FOR MORE THAN 8 HOURS. I CONTACTED A FORD DEALERSHIP AND WAS TOLD THAT THIS WAS A COMMON PROBLEM AND THAT THERE WAS NO SAFETY RECALL FOR THIS AND IT WOULD COST $400 TO $600 TO REPAIR IT. I DID FIND A LOCKSMITH TO REPAIR IT FOR $250.00 AND WAS TOLD BY THE TECH THAT HE REPAIRS THIS PROBLEM ON THE FORD FOCUS 2 TO 3 TIMES A WEEK. *TR
NHTSA ODI #10244709
70,000 miles · Oct 2, 2008
Electrical System
THE KEY IN MY FOCUS WOULD NOT TURN IN THE IGNITION. THIS CAUSED ME TO BE STRANDED SINCE I COULD NOT START MY CAR. I RECENTLY LEARNED THIS IS A COMMON PROBLEM WITH MY CAR. IN FACT, A MAN IN THE SERVICE DEPT AT MY LOCAL FORD DEALERSHIP SAID THIS PROBLEM "HAPPENS WAY MORE THAN IT SHOULD." I LIVE IN A CITY WITH HIGH CRIME. BEIN…
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THE KEY IN MY FOCUS WOULD NOT TURN IN THE IGNITION. THIS CAUSED ME TO BE STRANDED SINCE I COULD NOT START MY CAR. I RECENTLY LEARNED THIS IS A COMMON PROBLEM WITH MY CAR. IN FACT, A MAN IN THE SERVICE DEPT AT MY LOCAL FORD DEALERSHIP SAID THIS PROBLEM "HAPPENS WAY MORE THAN IT SHOULD." I LIVE IN A CITY WITH HIGH CRIME. BEING STRANDED IS A VERY SCARY SITUATION. SINCE THIS IS A COMMON PROBLEM WITH MY TYPE OF CAR, THE MANUFACTURER CERTAINLY SHOULD RECALL AND FIX THIS PART TO PREVENT PEOPLE LIKE ME FROM BEING LEFT IN DANGEROUS SITUATIONS. *TR
NHTSA ODI #10244187
87,000 miles · Sep 27, 2008
Electrical System
IGNITION WOULD NOT TURN. THE FIRST TIME IT OCCURRED WAS BACK IN JULY 2008. IF I PLAYED WITH THE STEERING WHEEL IT WOULD FINALLY TURN THE KEY. THE IGNITION HAD TO BE REPLACED. FORD HAS HAD THIS PROBLEM WITH THE FOCUS SINCE 2001. *TR
NHTSA ODI #10243773
56,013 miles · Sep 18, 2008
Electrical System
IGNITION LOCK CYLINDER ON FORD FOCUS IS DEFECTIVE. THE MECHANISM LOCKS AND IS UNABLE TO TURN. THIS YIELDS THE VEHICLE INOPERABLE, POSING A SIGNIFICANT SAFETY RISK IF THE OWNER NEEDS TO USE THE VEHICLE IN AN EMERGENCY OR THE VEHICLE STALLS ON THE HIGHWAY. THIS IS AN ISSUE KNOWN BY FORD, AS EVIDENCED BY THE MECHANICS AT LANDMAR…
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IGNITION LOCK CYLINDER ON FORD FOCUS IS DEFECTIVE. THE MECHANISM LOCKS AND IS UNABLE TO TURN. THIS YIELDS THE VEHICLE INOPERABLE, POSING A SIGNIFICANT SAFETY RISK IF THE OWNER NEEDS TO USE THE VEHICLE IN AN EMERGENCY OR THE VEHICLE STALLS ON THE HIGHWAY. THIS IS AN ISSUE KNOWN BY FORD, AS EVIDENCED BY THE MECHANICS AT LANDMARK FORD, TIGARD, OREGON STATING THAT IT IS A COMMON PROBLEM AND FORD HAS QUIETLY UPDATED THE CYLINDER. IN ADDITION, THERE ARE NUMEROUS INTERNET FORUMS WITH THIS SAME COMPLAINT. ALL OWNERS OF FOCUS VEHICLES WILL HAVE THIS FAILURE, IT IS JUST A MATTER OF TIME. THE REPAIR IS $300+. A RECALL SHOULD BE REQUIRED OF FORD TO ADDRESS THE ISSUE. *TR
NHTSA ODI #10242753
66,000 miles · Sep 9, 2008
Electrical System
I OWN A 2003 FORD FOCUS AND HAD TO SPEND $360 TO HAVE MY IGNITION CYLINDER REPLACED AS MY STEERING WHEEL HAD LOCKED AND THE KEY UNABLE TO TURN AND START THE CAR WHEN THE CAR HAD JUST WORKED FINE THE PREVIOUS DAY. LUCKILY, IT WAS STILL WARM OUTSIDE AND I WAS NOT STRANDED IN A REMOTE PLACE IN A STORM OR IN WINTER WHERE HARM COULD …
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I OWN A 2003 FORD FOCUS AND HAD TO SPEND $360 TO HAVE MY IGNITION CYLINDER REPLACED AS MY STEERING WHEEL HAD LOCKED AND THE KEY UNABLE TO TURN AND START THE CAR WHEN THE CAR HAD JUST WORKED FINE THE PREVIOUS DAY. LUCKILY, IT WAS STILL WARM OUTSIDE AND I WAS NOT STRANDED IN A REMOTE PLACE IN A STORM OR IN WINTER WHERE HARM COULD BEFALL SOMEONE. I COULDN'T FIGURE OUT WHAT WAS WRONG OR WHAT I NEEDED TO DO, BUT I COULDN'T UNLOCK THE STEERING WHEEL. I EVEN CALLED THE FORD COMPANY WHO STATED THERE WAS NOT ANYTHING THEY COULD DO EXCEPT THAT IT SHOULD BE TAKEN TO A DEALER. I CALLED A FORD DEALERSHIP WHOSE SERVICE DIRECTOR DID NOT SEEM SURPRISED BY WHAT WAS WRONG WITH MY STEERING WHEEL, EVEN SAYING THAT PROBABLY THE IGNITION CYLINDER WOULD NEED TO BE REPLACED AND THAT THE PART WOULD USUALLY COST $350-400 TO REPAIR. HE SAID THAT HE HAD REPLACED QUITE A FEW FOR THE FOCUS. THEN I WENT ONLINE AND FOUND OUT THAT MANY PEOPLE HAVE HAD THIS SAME PROBLEM, OVER AND OVER AGAIN, SOME HAVING REPLACED THIS ONE PART 4-5 TIMES. FOR SOME REASON THIS PART HAS NEVER BEEN RECALLED EVEN THOUGH IT IS A SERIOUS ENGINEERING FLAW WITH POSSIBLE SERIOUS RAMIFICATIONS IN STRANDING PEOPLE UNEXPECTEDLY AND WITHOUT WARNING. SOMETHING SHOULD BE DONE AND SO I AM TURNING TO YOU TO MAKE THE FORD COMPANY OWN UP TO THEIR DESIGN FLAW CONCERNING ITS CAR, THE FORD FOCUS CONCERNING ITS IGNITION CYLINDER. WHEN THE LOCKSMITH CAME AND REPLACED THE CYLINDER HE DEMONSTRATED WHY THE PART WAS DEFECTIVE. IT HAS SOMETHING TO DO WITH THE TUMBLER MECHANISM IN THE CYLINDER. *TR
NHTSA ODI #10241660
37,000 miles · Sep 6, 2008
Electrical System
MY TEENAGE DAUGHTER DRIVES A FORD FOCUS ZX3 2003. AFTER OWNING THE CAR FOR ONLY A FEW MONTHS, THE IGNITION LOCKED UP AND WOULD NOT TURN. AS A RESULT, SHE WAS STRANDED IN A PARKING LOT ALONE FEELING VERY UNSAFE. THE SAME THING HAS HAPPENED 3 TIMES TO MY HUSBANDS F250 IGNITION. THE IGNITIONS HAD TO BE REPLACED BY A LOCKSMITH E…
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MY TEENAGE DAUGHTER DRIVES A FORD FOCUS ZX3 2003. AFTER OWNING THE CAR FOR ONLY A FEW MONTHS, THE IGNITION LOCKED UP AND WOULD NOT TURN. AS A RESULT, SHE WAS STRANDED IN A PARKING LOT ALONE FEELING VERY UNSAFE. THE SAME THING HAS HAPPENED 3 TIMES TO MY HUSBANDS F250 IGNITION. THE IGNITIONS HAD TO BE REPLACED BY A LOCKSMITH EACH TIME. THERE WAS NO REASON FOR THESE IGNITIONS TO FAIL. *TR
NHTSA ODI #10241194
98,125 miles · Aug 29, 2008
Electrical System
IGNITION IS STUCK AND WONT TURN. LEFT MY WIFE AND DAUGHTER WITH NO WAY OF GETTING HOME. *TR
NHTSA ODI #10240280
Mileage unknown · Aug 27, 2008
Electrical System
I DO NOT KNOW FOR SURE WHAT CAUSED IT, BUT MY IGNITION ON MY 03 FORD FOCUS LX LOCKED UP AND WOULD NOT TURN OVER. YOU COULD LEAVE THE KEY IN AND IT WOULD ALWAYS START. BUT IF YOU TOOK THE KEY OUT IT WOULD LOCK UP AND REFUSE TO TURN. I HAVE NOT HAD IT FIXED YET AND I THINK IT IS NOT FAIR THAT I SHOULD HAVE TO FIX IT WHEN 9 OUT OF …
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I DO NOT KNOW FOR SURE WHAT CAUSED IT, BUT MY IGNITION ON MY 03 FORD FOCUS LX LOCKED UP AND WOULD NOT TURN OVER. YOU COULD LEAVE THE KEY IN AND IT WOULD ALWAYS START. BUT IF YOU TOOK THE KEY OUT IT WOULD LOCK UP AND REFUSE TO TURN. I HAVE NOT HAD IT FIXED YET AND I THINK IT IS NOT FAIR THAT I SHOULD HAVE TO FIX IT WHEN 9 OUT OF 10 FORD FOCUS DO THIS. I AM TAKING IT TO A LOCK SMITH TO HAVE IT FIXED NEXT WEEK AND I WILL BE SELLING IT AND I WILL NEVER BUY A FORD AGAIN. *TR
NHTSA ODI #10239955
72,500 miles · Aug 23, 2008
Electrical System
KEY WON'T TURN IN IGNITION. *TR
NHTSA ODI #10239482
59,497 miles · Aug 22, 2008
Electrical SystemEngine And Engine Cooling
AFTER PLACING THE DOWN PAYMENT OF $1500 AND COMPLETING THE PAPERWORK. NOT EVEN A WEEK LATER THE CAR BEGAN TO STALL ON THE FREEWAY AND EVENTUALLY STOPPED ON ME IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR WAS ABLE TO RESTART AND I DROVE IT TO FREEWAY FORD HERE IN HOUSTON, TX. EACH TIME THEY COULDN'T FIND WHAT THE PROBLEM WAS. I HA…
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AFTER PLACING THE DOWN PAYMENT OF $1500 AND COMPLETING THE PAPERWORK. NOT EVEN A WEEK LATER THE CAR BEGAN TO STALL ON THE FREEWAY AND EVENTUALLY STOPPED ON ME IN THE MIDDLE OF RUSH HOUR TRAFFIC. THE CAR WAS ABLE TO RESTART AND I DROVE IT TO FREEWAY FORD HERE IN HOUSTON, TX. EACH TIME THEY COULDN'T FIND WHAT THE PROBLEM WAS. I HADN'T ENJOYED THE CAR OVER A MONTH BECAUSE THE CAR WAS GIVEN ME PROBLEMS WHEN I HAD IT AND IT STAYED AT THE DEALERSHIP. I SPOKE TO THE SERVICE MANAGER AND THE DEALERSHIP ASSISTANT MANAGER AND NEITHER HAD AN ANSWER. *TR
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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