ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BU…
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ON NOVEMBER 23 2002 I WAS IN A ACCIDENT WHERE I BROKE MY NOSE AND HAD NUMEROUS BURISES. THE REASON I GOT INTO AN ACCIDENT WAS BECAUSE MY WHEEL AND SUSPENSION BROKE & SEEM TO COME APART. I HAD COMPLAINED TO FORD THAT MY WHEEL HAD BEEN SHAKING AND THAT THERE WAS SOMETHING WRONG WITH IT. I HAD TAKEN IT BACK 4 TIMES TO GET FIXED BUT EVERYTIME I GOT IT BACK AND IT WOULD SHAKE JUST AS BAD. ALSO WHEN I GOT INTO THE ACCIDENT MY AIRBAGS DIDNT DEPLOY AT ALL I RECEIVED A BROKEN NOSE FROM HITTING MY HEAD ON THE STEERING WHEEL. THE CAR WAS SHAKING REALLY BAD AND IT SEEM TO PULL ME OFF THE ROAD THEN ALL OF A SUDDEN IT WAS LIKE A SNAP AND IT WENT THE OTHER DIRECTION. I FLEW SIDEWAYS UP IN THE AIR AND HIT TWO OAK TREES LUCKLY I DIDN'T DIE FROM THIS ACCIDENT IF YOU WOULD SEE THE PICTURES YOU WOULD THINK HOW DID SHE SURVIVE. IF THE CAR WOULD HAVE HIT THE OAK TREES TWO FEET CLOSER TO MY DOOR I WOULDN'T BE HERE TO TELL YOU THIS. THE CAR SPLIT IN HALF & WAS TOTALED.
NHTSA ODI #10069879
3,452 miles · Dec 14, 2003
Electrical SystemWheels
2002 FORD FOCUS ZX5 HATCHBACK MODEL WAS PURCHASED NEW FROM LAFRES FORD. THE CHECK ENGINE LIGHT KEEPS COMING ON AND STAYS ON. VARIOUS ELECTRICAL PROBLEMS HAVE OCCURRED AND VARIOUS PARTS HAVE BEEN REPLACED (DOCUMENTED ON ALL SERVICE REPORTS) THE CHECK ENGINE LIGHT HAS BEEN A PROBLEM FROM DAY ONE AND I HAVE EXPERIENCED OTHER PARTS…
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2002 FORD FOCUS ZX5 HATCHBACK MODEL WAS PURCHASED NEW FROM LAFRES FORD. THE CHECK ENGINE LIGHT KEEPS COMING ON AND STAYS ON. VARIOUS ELECTRICAL PROBLEMS HAVE OCCURRED AND VARIOUS PARTS HAVE BEEN REPLACED (DOCUMENTED ON ALL SERVICE REPORTS) THE CHECK ENGINE LIGHT HAS BEEN A PROBLEM FROM DAY ONE AND I HAVE EXPERIENCED OTHER PARTS BURNED AND REPLACED IN THE PAST, IE COOLING FAN HARNESS AND RESISTOR BURNT, BURN SMELL WHEN A/C IS IN USE OR THE HEATOR, REPLACEMENT OF BATTERY. (CAR IS STILL UNDER WARRANTY) I CONTINUALLY TAKE THE CAR BACK AND FORTH TO THE DEALER TO HAVE THE CHECK ENGINE LIGHT CORRECTED. (NO REIMBURSEMENT OF TOLL/BRIDGES AND DAYS OFF FROM WORK TO HAVE THIS CAR PROPERLY SERVICED, NO REIMBURSEMENT OF RENTAL CARS) WHEN I GET THE CAR BACK THE CHECK ENGINE LIGHT IS OFF AND TWO DAYS LATER IT IS BACK ON AGAIN. I PERIODICALLY CALL MY SERVICE ADVISOR AT THE SERVICE DEPARTMENT TELLING HIM THAT I JUST PICKED UP THE CAR AND WITHIN 24 HOURS THE CHECK ENGINE LIGHT CAME ON AGAIN. MY SERVICE ADVISOR TELLS ME THAT THE CHECK ENGINE LIGHT DOES NOT MEAN ANYTHING AND I COULD DRIVE AROUND WITH THE LIGHT ONINDEFINETLY ALTHOUGHT THE LIGHT IS A NUISANCE. ON 12/11/03 WHILE DRIVING, THE CHECK ENGINE LIGHT WHICH WAS ALREADY ON, THE BATTERY LIGHT INDICATOR CAME ON, I IMMEDIATELY CALLED THE DEALER SERVICE DEPARTMENT AND EXPLAINED TO MY SERVICE ADVISOR OF THE PROBLEM, IT WAS LATE FRIDAY AFTERNOON, HE STATED THAT WAS NOT A GOOD SIGN AND ADVISED ME TO SEEK SERVICE AT A FORD SERVICE STATION. TOOK CAR TO UNIVERSAL FORD. THE CAR BEGAN TO EMIT A BURNING SMELL I ARRIVED AT THE DEALER SERVICE STATIONS AND WAS TOLD THAT MY ALTERNATOR WAS NO GOOD AND THAT THE HARNESS HAND BURNED AND ALL THE WIRES HAD MELTED. THAT IS TRULY AN UNSAFE CAR, THIS PROBLEM COULD HAVE CAUSED THE CAR CATCH ON FIRE AND I COULD HAVE BEEN SERIOUSLY INJURED, OR BECOME A FATALITY OR OTHERS COULD HAVE GOTTEN HURT. THE CAR IS CURRENTLY AT THE UNIVERSAL FORD DEALER SERVICE STATION.*AK
NHTSA ODI #10049711
16,300 miles · Dec 12, 2003
TiresWheels
16 INCH DIAMETER FRONT ALLOY WHEEL WITH 205-50/R16 TIRE ON 2002 FORD FOCUS ZTS WAS DAMAGED AND CAUSED RAPID TIRE DEFLATION DUE TO LOW SPEED , 35 MPH, IMPACT WITH POTHOLE. 50 SERIES TIRE IS TOO THIN FOR STREET USE ON THE FORD FOCUS!*AK
NHTSA ODI #10049639
8,000 miles · Sep 27, 2003
Wheels
THE TIRES AND WHEELS ON MY 2002 FORD FOCUS ARE VERY POOR IN QUALITY. THE RIMS BEND AND TIRES DEFLATE UPON HITING A CHUG HOLE IN THE ROAD WAY CAUSING LOSS OF CAR CONTROL. WHILE ALWAYS AVOIDING HOLES WHEN POSSIBLE, THIS IS A FACT ON MAY ROADS AND HIWAYS. I HAVE NEVER HAD THIS HAPPEN ON ANY OTHER CAR. THE CAR IS EQUIPED WITH 20…
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THE TIRES AND WHEELS ON MY 2002 FORD FOCUS ARE VERY POOR IN QUALITY. THE RIMS BEND AND TIRES DEFLATE UPON HITING A CHUG HOLE IN THE ROAD WAY CAUSING LOSS OF CAR CONTROL. WHILE ALWAYS AVOIDING HOLES WHEN POSSIBLE, THIS IS A FACT ON MAY ROADS AND HIWAYS. I HAVE NEVER HAD THIS HAPPEN ON ANY OTHER CAR. THE CAR IS EQUIPED WITH 205-50-16 FIRESTONE TIRES AND ALUM. WHEELS. THE CAR HANDLES POORLY AND HAS BEEN ALIGNED TWO TIMES IN PAST YEAR. I FEEL CARS EQUIPED LIKE THIS FROM THE FACTORY ARE AN ACIDENT WAITING TO HAPPEN.
NHTSA ODI #10039628
Mileage unknown · Aug 3, 2003
TiresWheels
TIRE SIDEWALL TOO SOFT TO PROTECT WHEEL RIM AT RECOMMENDED MFG. PRESSURE. RIM BENT JUST DRIVING OVER COMMON DRIVE WAY CURBS. HAD TO REPLACE ALLOY WHEEL .*AK
NHTSA ODI #10030689
15,000 miles · Aug 1, 2003
TiresWheels
CONSUMER STATED THAT AFTER HITTING A POTHOLE THE TIRE ON THE RIGHT CAME APART FROM THE WHEEL. AFTER CAREFULL INSPECTION CONSUMER FOUND ALL OF THE WHEELS ON VEHICLE WERE BENT. *AK
NHTSA ODI #10031932
10,000 miles · Jul 28, 2003
Wheels
FORD FOCUS 2003 ZX5 WITH 16" ALLOY WHEELS AND FIRESTONE TIRES SEEMS TO BE SUSCEPTIBLE TO ROAD HAZARD DAMAGE MORE THAN OTHER CARS I HAVE HAD. ONE BUBBLED TIRE, AND ANOTHER PUNCTURED TIRE WITHIN WEEKS OF EACH OTHER.*AK THE FOCUS ALLOY WHEELS ARE THE WORSE PROBLEMS. AT LEAST TWO HAVE BEEN BENT TO THE POINT OF CAUSING STEERING A…
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FORD FOCUS 2003 ZX5 WITH 16" ALLOY WHEELS AND FIRESTONE TIRES SEEMS TO BE SUSCEPTIBLE TO ROAD HAZARD DAMAGE MORE THAN OTHER CARS I HAVE HAD. ONE BUBBLED TIRE, AND ANOTHER PUNCTURED TIRE WITHIN WEEKS OF EACH OTHER.*AK THE FOCUS ALLOY WHEELS ARE THE WORSE PROBLEMS. AT LEAST TWO HAVE BEEN BENT TO THE POINT OF CAUSING STEERING AND VIBRATION PROBLEMS ON CAR. ONE WHEEL HAS TWO VISIBLE BUMPS, AND ONE WHEEL HAS A MASSIVE BUMP FROM SOME UNKNOWN ROAD HOLES. I HAVE NEVER HAD A CAR THAT HAD SUCH WEAK RIMS. I AM NOT REPLACING THE WHEELS UNTIL I TALK TO EITHER FORD OR A LAWYER.
NHTSA ODI #10030229
Mileage unknown · Jul 1, 2003
Wheels
CONSUMER STATES THAT LEFT FRONT RIM IS CRACKED IN CENTER OF RIM. *AK
NHTSA ODI #10026305
7,000 miles · Jun 3, 2003
TiresWheels
CONSUMER HAD PROBLEMS WITH THE TIRES AND TRIMS ON THE VEHICLE. WHILE DRIVING AT MORE THEN 40 MPH THE TIRES WOULD EXPLODE AND THE RIMS WOULD BEND. MANUFACTURER WAS CONTACTED, AND TOLD CONSUMER THAT THIS WAS THE WAY THE VEHICLE WAS MADE.*AK
NHTSA ODI #10022226
Mileage unknown · Feb 21, 2003
Wheels
THE CAP WHICH JUST PRESSES ON OVER THE LUG NUT ON THE TIRE IS JUST PRESSED ON, AND COMES OFF EASILY, LEAVING JUST THE LUG NUT WHICH THE TIRE WRENCH IS TO LARGE TO REMOVE JUST THE NUT. *TS
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
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