2002 Ford Focus

SINCE 7/7/03 MY 2002 ZX5 FORD FOCUS HAS STALLED AND NOT RESTARTED RIGHT AWAY AT LEAST 15 TIMES. I'VE HAD IT TOWED TO THE DEALERSHIP 5 TIMES. THEY HAVE HAD IT THERE FOR 50 DAYS SINCE 7/7/03. EACH TIME EXCEPT THIS LAST ONE THEY CLAIM THEY FIND WHAT IS WRONG WITH IT ON THE COMPUTER AND DO THE REPAIR. IT HAS ALL BEEN UNDER WARRANTY. I WORK AT NIGHT, I'VE STALLED IN FRONT OF ON COMING TRAFFIC, I HAVE STALLED GOING 35 MILES AN HOUR, I HAVE STALLED ON A BLIND CORNER. I'VE HAD TO WALK HOME MANY OF THESE TIMES AT 3 OR 4 IN THE MORNING AND LEAVE THE CAR IN AN UNSAFE POSITION. *JB

2002 FORD FOCUS SE ENGINE STALLED.*MR CONSUMER HAD THE FUEL PUMP REPLACED EXPECTING TO REMEDY THE PROBLEM. ONCE THE CONSUMER ARRIVED AT THE GAS STATION AND BEGAN TO FILL THE GAS TANK THERE WAS A PUDDLE OF OIL UNDERNEATH THE VEHICLE, IT WAS THEN DETERMINED THE DEALER INSTALLED THE GAS TANK INCORRECTLY WHICH CAUSED THE LEAK. *TS. ON THE THIRD OCCASION, WHILE DRIVING, THE ENGINE STALLED AND RESTARTED AND THE AUTOMATIC TRANSAXLE/COOLING SYSTEM LIGHT ILLUMINATED ON THE DASHBOARD AND THEN WENT OFF. *JB

IT ALL STARTED ON CHRISTMAS DAY OF 2002. MY CAR WAS ONLY 6 MONTHS OLD AND THE STARTER WENT OUT. ABOUT FOUR MONTHS LATER I BEGAN TO HAVE PROBLEMS WITH THE AUTOMATIC LOCKS. SOMETIMES THE DOORS WOULD LOCK ALL BY THEMSELVES AND AT OTHER TIMES THEY WOULD NOT LOCK AT ALL. I REPORTED THIS PROBLEM TO THE DEALERSHIP AND THE SERVICE REP INFORMED ME THAT THEY COULD DO NOTHING ABOUT IT UNLESS IT WAS ACTING UP AT THE TIME I BROUGHT IT IN. WELL, BY THE TIME I WOULD GET TO THE DEALERSHIP EVERYTHING WAS OK AGAIN. ON THE 7TH OF JULY I TOOK MY CAR TO HAVE THE OIL CHANGED. WHEN I LEFT THE DEALERSHIP ALL THE GAUGES ON MY DASH WERE FLIPPING ALL THE WAY TO THE RIGHT AND COMING BACK AGAIN. AND MY BATTERY LIGHT WAS ON. I WENT RIGHT BACK TO SERVICE DEPT. THEY DROVE THE CAR AND (SURPRISE!) IT WOULD NOT DO IT AGAIN. THEY SAID THEY MAY HAVE SPILLED SOME COOLANT ON THE BELT AND IT WAS JUST LOSING VOLTAGE. AS SOON AS THE COOLANT WORE OFF IT SHOULD NOT DO IT AGAIN. ON JULY17 I WAS DRIVING MY CAR AND I LOOKED AT MY GAGES AND NONE OF THEM WERE WORKING. IT WAS JUST LIKE THE CAR WAS NOT EVEN STARTED. I MADE A U-TURN AND WENT TO THE SERVICE DEPT. THEY TOLD ME TO BRING IN THE NEXT DAY AND THEY WOULD GIVE ME A RENTAL CAR UNTIL THEY COULD FIND THE PROBLEM. THE SAME AFTERNOON THEY CALL ME AND TELL MY CAR IS READY. I ASK IF THEY HAVE FIXED THE PROBLEM AND THE REP INFORMS ME THAT THEY COULD FIND NOTHING WRONG WITH THE CAR (AFTER ONLY ONE DAY WITH IT!). WELL THEY MUST THINK I'M SOME KIND OF HYPOCHONDRIAC FOR MY CAR! I TOLD HER THAT I WAS NOT COMING TO GET THAT CAR UNTIL THEY FOUND THE PROBLEM AND FIXED IT. I CAN NOT TELL HOW FAST I AM GOING AND I'M SURE THEY WOULDN'T LIKE TO PAY FOR ANY SPEEDING TICKETS.*AK

I WAS DRIVING DOWN THE PA TURNPIKE GOING 60 MPH IN MY 2002 FORD FOCUS. I HAD JUST PASSED A COP AND HAVE WITNESSES THAT I WAS NOT SPEEDING OR DRIVING ERRATICALLY. IT WAS 8:30 IN THE MORNING AND MY CAR SUDDENLY LOST ALL POWER. MY RPM'S DROPPED AND I WAS LOOSING MY SPEED. (THIS HAPPENED ONE MONTH PRIOR AND I TOOK IT TO FORD. THEY REPLACED THE FUEL PUMP AND TWO OTHER PARTS ON WARRANTY) I HAD TO GET TO THE RIGHT SHOULDER, WHICH HAD A WALL RIGHT AFTER IT, BECAUSE I WAS IN THE LEFT LANE WHERE THERE WAS A WALL DIRECTLY TO MY LEFT. IN TRYING TO CROSS THE CAR LOST TRACTION ON THE ROAD AND SHOT ME HEAD FIRST INTO THE WALL. HEAD FIRST AT 55 MPH AND MY AIRBAGS DID NOT DEPLOY. THE CAR HAS BEEN DEEMED A TOTAL LOSS AND FOR THE PAST TEN DAYS I HAVE BEEN IN UNBELIEVABLE PAIN, TO THE ER 3 TIMES. NOW I HAVE PHYSICAL THERAPY FOR ABOUT A MONTH BEFORE HOPEFULLY EVERYTHING IS BETTER. I AM A 19 YEAR OLD FEMALE AND I DON'T WANT TO SEE ANYBODY ELSE HURT IN THIS SORT OF ACCIDENT. I HAVE AN ATTORNEY AND I SUGGEST ANYONE WITH A FOCUS HAVE ONE ON HAND. I WANT EVERYONE TO READ THIS BEFORE THEY BUY ONE! MY NEXT STEP IS TO CONTACT MAGAZINES AND TELEVISION SHOWS. I HAD A GUARDIAN ANGEL WITH ME, SOMEONE MAY NOT BE SO LUCKY! *NLM

AT LEAST TWICE A WEEK MY CAR TAKES 2-5 TRIES TO START. AFTER IT STARTS, IT RUNS VERY ROUGH AND FEELS LIKE IT'S GOING TO STALL...SOMETIMES IT DOES IF I'M AT A LIGHT. I HAVE A STICK SHIFT AND THERE'S NO INDICATION ON THE IDLE THAT IT'S RUNNING LOW. MY CAR HAS BEEN IN THE SHOP MORE THAN I'VE HAD IT FOR THE LAST SIX MONTHS. FORD TELLS ME THEY HAVEN'T RECEIVED ANY COMPLAINTS LIKE THIS AND THE DEALERSHIP HAS TOLD FORD THEY CAN'T REPLICATE THE PROBLEM...EVEN THOUGH THEY'VE TOLD ME ON A COUPLE OF OCCASIONS THAT THEY HAVE. USUALLY THEY DON'T REPLACE ANYTHING BUT SO FAR THEY'VE REPLACED MY EGR VALVE, FUEL PUMP, AND GAS TANK. THE DEALERSHIP HAS BEEN INCONSISTENT ON HOW THEY DOCUMENT THE TIME MY CAR'S BEEN IN THE SHOP AND WITH A ONE YEAR OLD AND A FOUR YEAR OLD...I CAN NO LONGER TAKE TIME TO GO TO THE SHOP...NOT TO MENTION LOSSED TIME AT WORK. I ACTUALLY LIKE MY CAR BUT I NEED IT TO START AND THEY OBVIOUSLY CAN'T FIX IT. THIS HAS BEEN A FRUSTRATING EXPERIENCE AND WE WILL NO LONGER PURCHASE FORD VEHICLES BECAUSE OF THE LACK OF COOPERATION FROM BOTH THE DEALERSHIP AND FORD. WE'VE BOUGHT AN F-150, EXPLORER, AND THE FOCUS FROM THE SAME DEALERSHIP...I GUESS OUR MONEY WAS JUST A DROP IN THE BUCKET FOR THEM AND IN THE LONG RUN CUSTOMER DON'T REALLY MATTER. I DON'T KNOW WHAT TO DO ABOUT THE CAR EXCEPT TO TRY FOR THE LEMON LAW...BUT SINCE THE DEALERSHIP HAS CHOSEN TO LIE AND SAY THEY CAN'T REPLICATE THE PROBLEM, WHO KNOWS HOW THAT WILL TURN OUT.