2002 Ford Focus

THE KEY IN MY FORD FOCUS WILL NOT TURN IN THE IGNITION. THIS HAS HAPPENED ONCE BEFORE AND WAS FIXED AFTER HOURS OF PLAYING AROUND WITH IT. NOW IT HAS HAPPENED AGAIN, WITHOUT AS MUCH LUCK. LUCKILY, I HAVE BEEN CLOSE TO OR AT HOME WHEN THIS HAS OCCURRED. HOWEVER, I AM CONCERNED THAT THIS COULD EASILY MAKE ME STRANDED ONE DAY. NO WARRANTY IS AVAILABLE AND MY ONLY OPTION IS TO HAVE THE IGNITION REPLACED. *TR

A LITTLE OVER A MONTH AGO ON AUGUST 23, 2009, WE PURCHASED A USED 2002 FORD FOCUS FROM A FORD DEALERSHIP ON OAHU, HAWAII. ON THE NIGHT OF AUGUST 28, 2009, AFTER FILLING THE CAR WITH GAS, WE TRIED TO START THE CAR, BUT THE KEY JUST WOULDN'T TURN. WE TRIED FOR ABOUT 2 HOURS TO GET THE CAR STARTED TO GET HOME (AND TO MOVE OUT OF THE WAY OF THE GAS PUMPS SO OTHER PEOPLE COULD PUMP GAS). WE HAD SEVERAL PEOPLE HELP US, BUT THE KEY JUST WOULDN'T TURN, AND WE COULDN'T PUSH THE CAR BECAUSE THE WHEELS WERE LOCKED. WE FINALLY CALLED A TOW TRUCK, BUT LUCKILY, MY HUSBAND WAS ABLE TO WHACK THE KEY REAL HARD (FOR THE UMTEENTH TIME) AND TURN THE IGNITION, AT WHICH TIME THE CAR FINALLY STARTED. WE GOT HOME, SEARCHED ONLINE AND FOUND OUT THAT THIS WAS A COMMON PROBLEM WITH THESE CARS. NOW IT'LL COST US ABOUT $200 TO GET THE IGNITION REPLACED AT A LOCKSMITH. I WILL NOT RETURN TO FORD TO DO THIS AS IT'LL COST DOUBLE WHAT THE LOCKSMITH COST. WHAT'S SAD IS THAT FORD KNOWS THAT THIS IS A COMMON PROBLEM, YET THEY WON'T DO RECALLS TO FIX IT. WE USED TO BE A FORD FAMILY (PURCHASED AT LEAST THREE FORD EXPLORERS), BUT I DON'T THINK WE'LL BE BUYING ANYMORE FORD CARS. *TR

I OWN A 2002 FORD FOCUS. LAST NIGHT I WAS AT SCHOOL , A VERY LATE CLASS THAT ENDS AT 10:15PM, AND WHEN I WENT TO TURN MY KEY IT WAS STUCK. AFTER MANY FAILED ATTEMPTS IN A PARKING LOT THAT IS BASICALLY EMPTY BY THAT TIME AND BEING SO CLOSE TO DOWNTOWN AND THE LIGHT RAIL I WAS VERY AFRAID OF BEING STRANDED IN ALONE AS I DID NOT HAVE MY CELL PHONE ON ME. FINALLY SECURITY CAME AROUND AFTER ABOUT 1/2 HOUR AND LET ME CALL MY HUSBAND AND ALSO LOOKED ON THE INTERNET TO SEE IF THIS HAD BEEN REPORTED BEFORE BY ANY CAR OWNERS. TURNS OUT THAT THIS IS THE MOST COMMON PROBLEM IN 90% OF FORD FOCUS YEARS 2000-2003. I AM AMAZED THAT THIS IS PUBLIC KNOWLEDGE AND FORD THEMSELVES EVEN ACKNOWLEDGE THIS AND THERE HAS BEEN NO RECALL? MAYBE IT WILL TAKE SOMETHING REALLY BAD TO HAPPEN TO SOMEONE BEFORE FORD REALIZES HOW DANGEROUS THIS CAN BE? I SURE HOPE THAT SOMEONE WILL REALIZE THIS IS A HUGE ISSUE BECAUSE HAD THAT SECURITY OFFICER NOT COME BUY I WOULD HAVE BEEN STUCK THERE SINCE MY HUSBAND WORKS NIGHTS. THE NEXT DAY ,TODAY, I AM NOT ABLE TO TURN THE SWITCH ONCE AGAIN BUT THIS TIME I AM IN THE COMFORT OF MY OWN HOME. PLEASE I HOPE YOU ARE ABLE TO SEE THE SAFETY HAZARD IN THIS ISSUE THAT FORD FAILS TO SEE AND ASK THAT A RECALL BE MADE. *TR

SUDDEN ONSET, GOT IN MY CAR, PUT MY KEY IN THE IGNITION AND THE KEY WOULD NOT TURN TO START THE CAR NO MATTER WHAT I DID. RESEARCHED THE PROBLEM, TENS OF THOUSANDS OF COMPLAINTS FROM 1999 TO PRESENT, OWNERS ARE STRANDED IN DIFF. SITUATIONS, FREEZING COLD, EXTREME HEAT, WITH BABIES/CHILDREN, STRANDED WITHOUT THE ABILITY TO COMMUNICATE, YOUNG WOMEN (AS IN MY CASE), AT NIGHT, ETC. COST TO REPAIR UP TO $750. AM TRYING TO FIX IT ON MY OWN, CAN'T AFFORD A DEALER REPAIR! FORD IS AWARE THE PROBLEM IS WITH POOR QUALITY METAL USED TO MAKE THE PART. I WROTE TO FORD, THEY SAY BRING MY CAR IN TO "HAVE IT LOOKED AT" BUT QUALIFY, SAYING: IT IS NOT A WARRANTY REPAIR AND TO HAVE IT EXAMINED MAY COST ME. MANY OTHER OWNERS HAVE POSTED TEMPORARY AND LOWER COST FIXES ON-LINE AS FORD IS NOT WILLING TO DO A RECALL STATING IT IS "NOT A SAFETY ISSUE". THIS IS A SAFETY ISSUE. IF SOMEONE IS STRANDED IN EXTREME HEAT OR COLD OR A YOUNG WOMAN IS STRANDED BECAUSE A KEY WON'T WORK, WE ARE AT RISK AND UNSAFE. A YOUNG CHILD COULD DIE FROM EXPOSURE, BECOME SICK, A YOUNG WOMAN COULD BE RAPED OR KILLED. FORD IS RISKING OUR SAFETY AND IS AT FAULT PARTICULARLY BECAUSE THEY ARE AWARE THERE IS A PROBLEM AND CAN DO SOMETHING PROACTIVELY TO FIX THE SITUATION. THAT THIS DOCUMENTED SITUATION HAS GONE ON FOR YEARS IS OUTRAGEOUS. IT'S FRIGHTENING TO GET IN YOUR CAR AT NIGHT, NOT HAVE YOUR KEY WORK, NOT KNOW WHAT'S WRONG OR BE ABLE TO DO ANYTHING! WHEN WE ARE STRANDED BECAUSE FORD WILLINGLY PUT SUBSTANDARD PARTS IN A VEHICLE, WE ARE UNSAFE. PRIOR TO OWNING THIS CAR I HAD A 1973 VW BUG, MY KEY ALWAYS WORKED WITH THE ORIGINAL PARTS. TO BE EXPECTED TO PAY UPWARDS OF $750 FOR A PART AND LABOR FOR SOMETHING THAT SHOULD LAST THE LIFE OF THE VEHICLE, THAT'S TIED TO SAFETY IS UNACCEPTABLE. OUR CARS ARE UNSAFE, RISKING DAMAGE WAITING FOR REPAIR DEPENDING ON WHERE THEY ARE STRANDED! MY SAFETY IS NOT IMPORTANT NOR AN ISSUE FOR FORD, THEY DON'T CARE ABOUT MY CAR, MY TRUST WAS MISPLACED, MY CAR WAS NOT BUILT TOUGH. *TR

TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHILE DRIVING BETWEEN 35-40 MPH, THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE IGNITION. THE ENGINE WAS RESTARTED; HOWEVER, THE IGNITION KEY FAILED TO TURN. ROADSIDE ASSISTANCE TOWED THE VEHICLE TO HIS RESIDENCE. THE AUTHORIZED DEALER STATED THAT THIS WAS A COMMON ISSUE WITH THIS VEHICLE, AND THEY REPLACED THE IGNITION SWITCH. THE FAILURE AND CURRENT MILEAGES WERE 134,000.

I OWN A 2002 FORD FOCUS , THE KEY FAILS TO TURN IN THE IGNITION OVER AND OVER AGAIN. I'M A YOUNG WOMAN WORKING LATE HOURS 45 MILES AWAY FROM HOME 5 TIMES A WEEK AND I'VE BEEN STRANDED SEVERAL TIMES. I'VE BEEN DEALING WITH THIS PROBLEM FOR YEARS. TO MY KNOWLEDGE, THERE ARE OVER 3, 045 COMPLAINTS ONLINE. THERE IS ALSO A PETITION. THIS IS A SAFETY HAZARD AND SHOULD BE RECALLED. IT'S DANGEROUS NOT BEING ABLE TO START YOUR CAR LATE AT NIGHT OR ANYWHERE AT ANYTIME FOR THAT MATTER. EVEN WHEN YOU REPLACE THE IGNITION CYLINDER, IT HAPPENS AGAIN AND AGAIN. IT'S A DEFECT. PLEASE HELP US! IT'S REALLY INCONVENIENT , UNSAFE AND VERY DISAPPOINTING.*TR

ON THE 2002 FORD FOCUS, THE KEY WON'T TURN IN THE IGNITION SWITCH AND THEREBY LOCKS THE CAR IN ITS PRESENT POSITION. THE CAR CAN'T BE MOVED SO THE DRIVER IS PRONE TO BE STRANDED AND THE CAR COULD BE TOWED OR VANDALIZED IF ALLOWED TO REMAIN IN A CITY STREET PARKING SPACE. THIS COULD ALSO BE DANGEROUS IF THERE IS AN EMERGENCY AND THE DRIVER NEEDS TO GET SOMEWHERE QUICKLY. FORD SHOULD ISSUE A RECALL. *TR