KEY WILL NOT TURN IN THE IGNITION, THEREBY PREVENTING THE CAR FROM STARTING. *TR
2002 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
604 reports with mileage · 335 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 277 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
277 reportsVEHICLE FAILED TO START AFTER COMPLETING A 30 MINUTE DRIVE AND BEING TURNED OFF FOR ABOUT 5 MINUTES. CLICKING NOISES LIKE STARTER FAILING TO ENGAGE OR LOW BATTERY ENSUED. WHEN HOOD WAS LIFTED AND BATTERY COVER REMOVED AND CABLES AND CONNECTIONS WERE INSPECTED, IT WAS OBSERVED THAT THE POSITIVE CABLE OFF THE BACK OF THE POSITIV…
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VEHICLE FAILED TO START AFTER COMPLETING A 30 MINUTE DRIVE AND BEING TURNED OFF FOR ABOUT 5 MINUTES. CLICKING NOISES LIKE STARTER FAILING TO ENGAGE OR LOW BATTERY ENSUED. WHEN HOOD WAS LIFTED AND BATTERY COVER REMOVED AND CABLES AND CONNECTIONS WERE INSPECTED, IT WAS OBSERVED THAT THE POSITIVE CABLE OFF THE BACK OF THE POSITIVE BATTERY HARNESS WAS EXPOSED, THE INSULATION BEING ALMOST COMPLETELY MELTED. THE EXPOSED WIRES SHOWED SIGNS OF FRAYING AND BURNING. AFTER ATTEMPTING TO JUMP START THE VEHICLE ABOUT 3 TIMES AND WAITING ABOUT 20 MINUTES, THE VEHICLE STARTED. THE VEHICLE WAS DRIVEN ABOUT 20 MILES TO A SERVICE STATION AND INSPECTED BY THEIR MECHANICS. IT WAS DECIDED FOR SAFETY REASONS(FIRE HAZARD) TO LEAVE VEHICLE. IN 45 YEARS I HAVE NEVER KNOWN A BATTERY CABLE TO MELT EVEN THOUGH I HAVE HAD BAD CONNECTIONS, CORRODED TERMINALS AND HARNESS TO THE BATTERY AND EVEN BAD STARTERS. ALL OF THE ABOVE REASONS WERE THE ONLY SOLUTIONS OFFERED TO ME.
WENT TO LEAVE WORK YESTERDAY AND THE KEY WON'T TURN AT ALL IN MY 2002 FORD FOCUS. AFTER A QUICK INTERNET SEARCH, IT SEEMS TO BE A HUGE PROBLEM AND CONSISTENT FAILURE ON FORDS PART...BUT THEY REFUSE TO ISSUE A RECALL. FROM WHAT I'VE READ, THE DEALERSHIP CHARGES $350-450 TO REPLACE THIS PART, AND THEY REPLACE IT WITH THE SAME FA…
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WENT TO LEAVE WORK YESTERDAY AND THE KEY WON'T TURN AT ALL IN MY 2002 FORD FOCUS. AFTER A QUICK INTERNET SEARCH, IT SEEMS TO BE A HUGE PROBLEM AND CONSISTENT FAILURE ON FORDS PART...BUT THEY REFUSE TO ISSUE A RECALL. FROM WHAT I'VE READ, THE DEALERSHIP CHARGES $350-450 TO REPLACE THIS PART, AND THEY REPLACE IT WITH THE SAME FAULTY DESIGNED PART THAT WAS CAUSING THE PROBLEM IN THE FIRST PLACE! *TR
I HAVE HAD MY 2002 FORD FOCUS FOR 2 MONTHS. THE KEY HAS ALWAYS GAVE ME PROBLEMS WITH NOT WANTING TO TURN. TODAY THOUGH I WENT TO GO TO MY COLLEGE CLASSES AND THE KEY WILL NOT TURN AT ALL. I HAVE TRIED TO GET IT TO TURN FOR 2 HOURS. UNTILL I SAID [XXX] IT BEFORE I BREAK THE KEY AND THAT I HAD ALREADY MISSED MY CLASS THAT I COULDN…
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I HAVE HAD MY 2002 FORD FOCUS FOR 2 MONTHS. THE KEY HAS ALWAYS GAVE ME PROBLEMS WITH NOT WANTING TO TURN. TODAY THOUGH I WENT TO GO TO MY COLLEGE CLASSES AND THE KEY WILL NOT TURN AT ALL. I HAVE TRIED TO GET IT TO TURN FOR 2 HOURS. UNTILL I SAID [XXX] IT BEFORE I BREAK THE KEY AND THAT I HAD ALREADY MISSED MY CLASS THAT I COULDN'T MISS BECAUSE OF A TEST. NOW I GET A ZERO. I LIKE FORD VEHICLES BUT IF THEY CANT EVEN FIX A SMALL IGNTION DEFECT FOR THIER CUSTOMERS[XXX] FORD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
AT 69,411 MILES MY 2002 FORD FOCUS BATTERY CABLE WAS DEFECTIVE AND HAD TO BE REPLACED. THERE WERE BATTERY CABLE RECALLS ON OTHER FORD FOCUSES FOR THIS PROBLEM THAT CAUSED FIRES. OF COURSE FORD WOULD NOT PAY FOR MINE. *TR
TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE M…
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TL*THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE KEY WOULD NOT TURN WITHIN THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE AUTHORIZED DEALER WAS NOTIFIED AND THEY INFORMED THAT THE IGNITION SWITCH WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 59,000.
COMPLETE IGNITION LOCK FAILURE. CAN NOT TURN KEY IN IGNITION TO START THE CAR. *TR
ON NOV 12, 2010 MY CAR WOULD NOT START. I HAD TO HAVE MY VEHICLE TOWED ON NOV 13,2010. PER THE TOW TRUCK DRIVER THE REASON WHY MY VEHICLE WOULD NOT START WAS BECAUSE OF A DEFECTIVE IGNITION PART. LATER THAT NIGHT ON NOV 13, 2010 MY VEHICLE ONCE AGAIN BEGAN TO WORK. I CALLED THE LOCAL FORD DEALERSHIP SERVICE DEPARTMENT TO INQUIRE…
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ON NOV 12, 2010 MY CAR WOULD NOT START. I HAD TO HAVE MY VEHICLE TOWED ON NOV 13,2010. PER THE TOW TRUCK DRIVER THE REASON WHY MY VEHICLE WOULD NOT START WAS BECAUSE OF A DEFECTIVE IGNITION PART. LATER THAT NIGHT ON NOV 13, 2010 MY VEHICLE ONCE AGAIN BEGAN TO WORK. I CALLED THE LOCAL FORD DEALERSHIP SERVICE DEPARTMENT TO INQUIRE IF THE WAS ANY RECALLS PERTAINING TO THIS PART. THEY TOLD ME NO. AGAIN ON NOV 17, 2010 THE PROBLEM BEGAN AGAIN. I DID NOT DRIVE THE CAR FOR SEVERAL DAYS UNTIL NOV 20, 2010. TODAY DEC 1, 2010 I WAS LEFT STRANDED DUE TO MY CAR NOT STARTING AGAIN. THIS IS A SAFETY CONCERN FOR ME BECAUSE I HAVE SPOKEN WITH SEVERAL MECHANICS AS WELL AS TOW TRUCK DRIVERS WHO ALL HAVE INFORMED ME THAT RECENTLY MANY FORD FOCUS VEHICLES THEY HAVE EITHER WORKED ON OR TOWED HAVE ALL HAD THE SAME PROBLEM AS MINE. AS OF NOW I WILL HAVE TO PAY ALL COSTS OUT OF POCKET FOR THESE REPAIRS FOR A WELL KNOWN DEFECTIVE PART THAT THE FORD COMPANY REFUSES TO PUT A RECALL ON THE VEHICLES THAT ARE AFFECTED BY THIS PROBLEM. THIS COMPANY NEEDS TO OWN UP TO THIS PROBLEM THAT IS A HUGE SAFETY CONCERN!!! *TR
TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHEN THE KEY WAS IN THE IGNITION, IT WOULD NOT TURN THE ENGINE ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CYLINDER AND THE KEY SWITCH AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE WITH THE FAILURE. THE VEHICLE WAS BE…
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TL* THE CONTACT OWNS A 2002 FORD FOCUS. THE CONTACT STATED THAT WHEN THE KEY WAS IN THE IGNITION, IT WOULD NOT TURN THE ENGINE ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE CYLINDER AND THE KEY SWITCH AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS CONTACTED WHO OFFERED NO ASSISTANCE WITH THE FAILURE. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE FAILURE MILEAGE WAS 22,000. UPDATED 1/21/11 *CN THE KEY WOULD NOT TURN THE IGNITION. THE DEALER REPLACED THE IGNITION LOCK CYLINDER UPDATED 04/18/11
I OWN A 2002 FORD FOCUS ZX5 WAGON, THE BRAKE LIGHTS STAY ON CONSTANTLY WHILE I'M DRIVING, REGARDLESS IF I'M PRESSING ON THE BRAKE OR NOT. THIS IS A HUGE SAFETY PROBLEM AS THE BRAKE LIGHTS ARE NO LONGER FUNCTIONAL IF THEY ARE CONSTANTLY ON. THERE SEEMS TO BE A RECALL ON THE 2000 FORD FOCUS ON A DECKLID WIRE HARNESS, HOWEVER THI…
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I OWN A 2002 FORD FOCUS ZX5 WAGON, THE BRAKE LIGHTS STAY ON CONSTANTLY WHILE I'M DRIVING, REGARDLESS IF I'M PRESSING ON THE BRAKE OR NOT. THIS IS A HUGE SAFETY PROBLEM AS THE BRAKE LIGHTS ARE NO LONGER FUNCTIONAL IF THEY ARE CONSTANTLY ON. THERE SEEMS TO BE A RECALL ON THE 2000 FORD FOCUS ON A DECKLID WIRE HARNESS, HOWEVER THIS SHOULD BE EXPANDED TO COVER ALL THE FORD FOCUS HATCHBACKS/WAGONS AS THE PROBLEMS ARE STILL EVIDENT BEYOND THE 2000 YEAR. I'VE HAD THIS PROBLEM SINCE AUGUST 2010 AND NOW SEPTEMBER 2010 I'VE FINALLY FOUND THE PROBLEM TO BE THE EXACT PROBLEM AS THE RECALL IN THE YEAR 2000 MODELS. THERE SHOULD BE AN INVESTIGATION ON THIS ISSUE, IT'S VERY DANGEROUS TO BE DRIVING WITH THE BRAKE LIGHTS ON AT ALL TIMES. THIS DEFECT NEEDS TO BE RECALLED ASAP. *TR
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Illustration