IGNITION KEY LOCK. THE STEERING WHEEL OF THE CAR LOCKS UP AND THE KEY WILL NOT TURN THE CAR ON. JIGGLING THE STEERING WHEEL COLUMN AND TURNING THE KEY AT THE SAME TIME DOES NOT WORK. THE IGNITION CYLINDER WAS REPLACED. *TR
2002 Ford Focus
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Ford Focus do not stand out strongly from the model-year median of 864.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Focus years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
604 reports with mileage · 335 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 277 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 109 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 103 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
277 reportsI WAS STRANDED WHEN MY KEY WAS INSERTED INTO THE IGNITION AND IT WOULD NOT TURN. THIS WAS A SERIOUS INCIDENT BECAUSE I NEEDED TO BE HOME TO GET MY 6 YEAR OLD OFF THE BUS AND LET HIM IN THE HOUSE. I WAS UNABLE TO DO SO AND MY SON WAS EXTREMELY DISTRAUGHT. AND THEN I FIND OUT THIS IS NOT AN ISOLATED INCIDENT BUT THIS VEHICLE HA…
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I WAS STRANDED WHEN MY KEY WAS INSERTED INTO THE IGNITION AND IT WOULD NOT TURN. THIS WAS A SERIOUS INCIDENT BECAUSE I NEEDED TO BE HOME TO GET MY 6 YEAR OLD OFF THE BUS AND LET HIM IN THE HOUSE. I WAS UNABLE TO DO SO AND MY SON WAS EXTREMELY DISTRAUGHT. AND THEN I FIND OUT THIS IS NOT AN ISOLATED INCIDENT BUT THIS VEHICLE HAS A HISTORY OF THIS. VERY DISAPPOINTING. *TR
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN INSIDE THE IGNITION. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE…
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TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN INSIDE THE IGNITION. AS A RESULT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE IGNITION NEEDED TO BE REPLACED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT MILEAGE WAS 147,000 AND FAILURE MILEAGE WAS 126,000.
THE IGNITION SWITCH ON MY CAR WILL NOT TURN OVER TO START THE CAR. *TR
I HAVE ONLY OWNED THIS CAR FOR FOUR MONTHS. FIRST THE OXYGEN SENSOR FAILED AFTER TWO DAYS. THEN A MONTH LATER I BEGAN HAVING DIFFERENT LIGHTS COME OFF AND ON WITH LOSS OF POWER. I TOOK IT IN TO DEALERSHIP AND TO FORD WHO COULD NEVER REPEAT THE CODES. I REPLACE THE BATTERY AND THIS STOPPED FOR A MONTH. IT IS NOW DOING THE SAME T…
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I HAVE ONLY OWNED THIS CAR FOR FOUR MONTHS. FIRST THE OXYGEN SENSOR FAILED AFTER TWO DAYS. THEN A MONTH LATER I BEGAN HAVING DIFFERENT LIGHTS COME OFF AND ON WITH LOSS OF POWER. I TOOK IT IN TO DEALERSHIP AND TO FORD WHO COULD NEVER REPEAT THE CODES. I REPLACE THE BATTERY AND THIS STOPPED FOR A MONTH. IT IS NOW DOING THE SAME THING AGAIN. STALLING OR ACTING AS IF IT WILL. I HAVE TO PULL OVER AND RESTART IT SEVERAL TIMES TO RESET THE COMPUTER TO GET IT TO DRIVE CORRECTLY. I AM FRUSTRATED BECAUSE NO ONE CAN FIND OUT WHAT IS WRONG. THIS OCCURS INTERMITTENTLY BUT WHEN IT DOES IT CAN BE OVER 10 TIMES A DAY. *TR
TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION APPEARED TO BE LOCKED, BUT THERE WAS POWER. HE ATTEMPTED APPROXIMATELY 25 MORE TIMES TO START THE VEHICLE AND ALSO DISCONNECTED THE BATTERY, BUT THE FAILURE PERSISTED. THE STEERING, TRANSMISSION, AND IGNITION SWITCH LOCKED. T…
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TL*THE CONTACT OWNS A 2002 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION APPEARED TO BE LOCKED, BUT THERE WAS POWER. HE ATTEMPTED APPROXIMATELY 25 MORE TIMES TO START THE VEHICLE AND ALSO DISCONNECTED THE BATTERY, BUT THE FAILURE PERSISTED. THE STEERING, TRANSMISSION, AND IGNITION SWITCH LOCKED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 130,000.
I HAVE A 2002 FORD FOCUS AND THE KEYS SOMETIMES GET STUCK IN THE IGNITION AND OR THE KEYS ARE NOT ABLE TO TURN THE IGNITION. I FEEL THAT THIS IS UNSAFE. *TR
WITH NO PRIOR WARNING SIGNS, KEY WILL NOT TURN IGNITION. I WAS UNABLE TO GET TO WORK AND SUBSEQUENTLY LOST $96 IN WAGES, MINUS TAXES. I CANNOT AFFORD $200-$500 TO FIX SOMETHING THAT WILL BE REPLACED WITH THE SAME FAULTY PART, THUS HAVING TO FIX IT AGAIN IN THE FUTURE. I SEARCHED THE INTERNET AND FOUND THOUSANDS OF REFERENCES TO…
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WITH NO PRIOR WARNING SIGNS, KEY WILL NOT TURN IGNITION. I WAS UNABLE TO GET TO WORK AND SUBSEQUENTLY LOST $96 IN WAGES, MINUS TAXES. I CANNOT AFFORD $200-$500 TO FIX SOMETHING THAT WILL BE REPLACED WITH THE SAME FAULTY PART, THUS HAVING TO FIX IT AGAIN IN THE FUTURE. I SEARCHED THE INTERNET AND FOUND THOUSANDS OF REFERENCES TO THIS PROBLEM, WHICH MAKES ME WONDER WHY THERE IS NO RECALL. IF SO MANY PEOPLE ARE HAVING THE SAME PROBLEM, WOULDN'T THAT INDICATE A FAULTY PART, INSTALLED BY FORD ITSELF. SOME PEOPLE REPORT HAVING TO REPLACE THE IGNITION NUMEROUS TIMES, AND THAT FORD HAS NOT REDESIGNED THIS PART, NOR HAVE THEY ADMITTED IT IS FAULTY OR OFFERED A RECALL. WHAT A DISAPPOINTMENT TO THOUSANDS OF CONSUMERS, WHICH SURELY WILL AFFECT FUTURE FORD SALES. WHEN WILL FORD OWN UP TO THIS PROBLEM???*TR
MY CAR HAS FREQUENT PROBLEMS WITH THE STEERING COLUMN, IGNITION LOCKING WHICH BECAME PROBLEMATIC WHEN I STALLED IN TRAFFIC AND NEARLY CAUSED A MULTI CAR ACCIDENT BECAUSE I COULD NOT START THE CAR. *TR
FAILURE OF IGNITION TO TURN ON. PROGRAMMED FORD FOCUS KEYS FAIL TO TURN ON IGNITION. *TR
Official recalls
105V030000 · Latches/locks/linkages:doors:latch
Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
Illustration