NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
277 reportsClear category filter60,519 miles · Jul 24, 2005
Fuel System, Gasoline
THE CAR BEGAN CHUGGING AS IF HAVING BAD GAS. WHILE ON RTE 40W IN TEXAS, THE CAR DIED AND THE POWER STEERING FAILED WHEN THE CAR DIED. I WAS TRAVELING AT APX. 75 MPH WHEN THIS OCCURED. I WAS TOWED INTO NM AND HAD THE FUEL PUMP REPLACED. FORD WILL NOT HONOR THE RECALL OF MY FUEL PUMP AND THEY INSIST THAT THE RECALL ONLY EXTEND…
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THE CAR BEGAN CHUGGING AS IF HAVING BAD GAS. WHILE ON RTE 40W IN TEXAS, THE CAR DIED AND THE POWER STEERING FAILED WHEN THE CAR DIED. I WAS TRAVELING AT APX. 75 MPH WHEN THIS OCCURED. I WAS TOWED INTO NM AND HAD THE FUEL PUMP REPLACED. FORD WILL NOT HONOR THE RECALL OF MY FUEL PUMP AND THEY INSIST THAT THE RECALL ONLY EXTENDS UP TO 2000 MODELS. I HAVE A 2001 FOCUS ZX3.
NHTSA ODI #10129830
34,000 miles · Jul 9, 2005
Fuel System, Gasoline
I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I RE…
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I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I REALIZED FORD NEVER CORRECTED THE PROBLEM. I EXPERIENCED THE EXACT PROBLEM WITH THE SUPPOSED CORRECTED FUEL PUMP. I TOOK THE CAR TO MY MECHANIC AND HE CONFIRMED THAT THE FUEL PUMP WAS CLOGGED AND HAD TO BE REPLACED. HE SAID IT WAS DUE TO A DESIGN FLAW AND THE NEW FUEL PUMPS HAD BEEN CHANGED. ONCE I REALIZED THIS HAD BEEN INVOLVED IN A RECALL I CONTACTED FORD AND THEY REFUSE TO HELP WITH THIS PROBLEM.
NHTSA ODI #10128172
47,259 miles · Jul 5, 2005
Fuel System, Gasoline
I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SI…
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I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SIT, IT WILL TYPICALLY RESTART AFTER A HOUR OR SO. LAST WEEK THIS OCCURED ON FLAT TERRAIN WITH THE AIR CONDITIONER RUNNING AND THE CAR GOING APPROXIMATELY 40MPH. I HAD THE CAR TOWED TO THE DEALERSHIP, HOWEVER THEY DID NOT LOOK AT THE VEHCILE UNTIL THE NEXT DAY AND ADVISED ME THAT IT WAS MOST LIKELY THE FUEL PUMP HOWEVER, THEY WERE UNABLE TO GUARANTEE THAT REPLACEMENT WOULD CORRECT THE PROBLEM. I ADVISED THE DEALERSHIP OF NHTSA CAMPAIGN ID NUMBER 03V482000 AND WAS ADVISED THAT IT DID NOT PERTAIN TO MY CAR. I CONTACTED FORD AND WAS ADVISED THAT UNLESS THE DEALERSHIP COULD DUPLICATE THE PROBLEM, THE FDM WOULD NOT BE REPLACED UNDER THE PROGRAM.
NHTSA ODI #10127489
24,000 miles · May 13, 2005
Fuel System, Gasoline
WHILE DRIVING 30 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP REPAIRED THE FUEL PUMP. *AK *SC *JB
NHTSA ODI #10117786
8,001 miles · May 10, 2005
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PR…
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2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PROBLEM. CURRENTLY THE STARTER SHOWED SIGNS OF GOING OUT AND THE VEHICLE NEEDED SWAY BARS AND 4 TIRES. *SC
NHTSA ODI #10121514
Mileage unknown · May 10, 2005
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED…
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2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED WAS REPLACED THREE TIMES. THE FRONT BRAKES WERE REPLACED TWICE. THE BATTERY, RADIATOR, THERMOSTAT AND FUEL PUMP ALSO FAILED. *NM
NHTSA ODI #10121480
70,000 miles · May 2, 2005
Electrical SystemFuel System, GasolineSeat Belts
CONTACT STATED: WHEN THE KEY WAS PUT IN THE IGNITION THE KEY BECAME STUCK. THE CAR WAS AT THE FORD DEALER. AND HAD NOT BEEN REPAIRED. FORD TOLD THE CONSUMER THAT THE STEERING COLUMN MAY HAVE BEEN DAMAGED. IN ADDITION, FORD WAS REPLACING THE FUEL PUMP AND SEAT BELT.*AK
NHTSA ODI #10118841
Mileage unknown · Apr 27, 2005
Fuel System, Gasoline
COMPLAINT REGARDING FORD'S DECISION TO ISSUE ONLY AN EXTENDED WARRANTY WARNING RATHER THAN A RECALL CONCERNING POTENTIAL FAILURE OF THE FUEL PUMP IN ITS 2000 AND 2001 FORD FOCUS.*MR THE CONSUMER STATED WHILE DRIVING 70 MPH, THE FUEL PUMP FAILED CAUSING AN IMMEDIATE STALL OF THE VEHICLE. *JB
NHTSA ODI #10120370
Mileage unknown · Apr 25, 2005
Fuel System, Gasoline
WHILE COMMUTING HOME FROM WORK ON INTERSTATE 95 SOUTH IN THE HOV LANES MY CAR BEGAN TO LOSE POWER. AT THE TIME OF THE INCIDENT, I WAS TRAVELING APPROXIMATELY 55 - 60 MPH, AND I NOTICED THE CAR STARTING TO SLOW DOWN. I HAD TWO OTHER PASSENGERS COMUTING WITH ME, AND HAD TO PULL OVER ONTO THE SHOULDER LANE BEFORE THE CAR COMPLETE…
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WHILE COMMUTING HOME FROM WORK ON INTERSTATE 95 SOUTH IN THE HOV LANES MY CAR BEGAN TO LOSE POWER. AT THE TIME OF THE INCIDENT, I WAS TRAVELING APPROXIMATELY 55 - 60 MPH, AND I NOTICED THE CAR STARTING TO SLOW DOWN. I HAD TWO OTHER PASSENGERS COMUTING WITH ME, AND HAD TO PULL OVER ONTO THE SHOULDER LANE BEFORE THE CAR COMPLETELY STOPPED. WHILE THE CAR WAS LOSING ITS DRIVING POWER I IMMEDIATELY LOOKED AT MY DASH PANEL TO SEE IF ANY INDICATOR LIGHTS WERE LIT ,AND THERE WAS NO INDICATOR LIGHT TO GIVE ME NOTICE OF WHAT WAS GOING ON WITH MY VEHICLE. AS I PULLED OVER TO THE SHOULDER THE VEHICLE EVENTUALLY STALLED AND FINALLY THE ENTIRE DASH PANEL LIT UP. I CONSIDER MYSELF FORTUNATE THAT MY VEHICLE WAS NOT STRUCK BY ANOTHER CAR DUE TO THE SPEED OF OTHER VEHICLES ON THE ROAD. CONTACTED THE SELLER DEALER , AND HAD MY VEHICLE TOWED TO SHEEHY FORD FOR DIAGNOSIS AND REPAIR. THE SERVICE REPRESENTATIVE CONTACTED ME THE FOLLOWING DAY AND ADVISED ME THAT MY FUEL SYSTEM NEEDED MAINTENANCE, AND MY FUEL PUMP HAD TO BE REPLACED. THE SERVICE REPRESENTATIVE ALSO INFORMED ME THAT MY EXTENDED WARRANTY HAD EXPIRED , AND TOLD ME THAT NEEDED REPARIS WERE NOT COVERED UNDER WARRANTY. UPON PICKING UP MY CAR AFTER REPAIRS WERE DONE, I REVIEWED THE INVOICE AND NOTICED THAT UNAUTHRIZED WORK WAS PERFORMED IN ADDITION TO THE FUEL SYSTEM REPAIR AND FUEL PUMP REPLACEMENT. I IMMEDIATELY CONTACTED THE MANAGER AND DISPUTED THE EXTRA CHARGES. THE MANAGER DID REMOVE THE ADDITIONAL CHARGES. THE TOTAL COST OF THIS SERVICE WAS $261.20. ON APR 25,2005, I CONTACTED FORD MOTOR COMPANY TO INQUIRE ABOUT THE SERVICE, AND I WAS INFORMED THAT SERVICES SHOULD HAVE BEEN COVERED UNDER 03N01AND THEREFORE NO SERIVCE CHARGES SHOULD HAVE BEEN CHARGED TO ME. THIS RECALL MAINTENANCE COVERED PARTS AND LABOR.*AK
NHTSA ODI #10118436
50,000 miles · Apr 7, 2005
Fuel System, Gasoline
FUEL PUMP FAILED ON INTERSTATE - FORD HAS REPLACED AT NO COST, BUT I WOULDN'T HAVE KNOWN ABOUT FREE REPLACEMENT IF I HAD GONE TO AN INDEPENDENT GARAGE. ALSO, WE WERE TRAVELING AT 70MPH WHEN IT FAILED - NOT MUCH TRAFFIC OR THIS COULD HAVE BEEN AN ISSUE.*AK
NHTSA ODI #10116546
Official recalls
7Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
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