NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
496 reportsClear category filter16,000 miles · Aug 21, 2006
Electrical System
MY IGNITION LOCKS UP AND I AM UNABLE TO TURN THE KEY. THIS HAS HAPPENED 4 TIMES NOW AND EACH TIME I HAVE TO HAVE THE IGNITION LOCK CYLINDER REPLACED COSTING ME AROUND $400.00 EACH TIME. THE FIRST TIME IT HAPPENED AT ABOUT 16,000 MILES AND NOW I HAVE 85,000 MILES ON MY CAR. THERE IS NO SIGN WHEN AND WHERE IT IS GOING TO HAPPEN, I…
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MY IGNITION LOCKS UP AND I AM UNABLE TO TURN THE KEY. THIS HAS HAPPENED 4 TIMES NOW AND EACH TIME I HAVE TO HAVE THE IGNITION LOCK CYLINDER REPLACED COSTING ME AROUND $400.00 EACH TIME. THE FIRST TIME IT HAPPENED AT ABOUT 16,000 MILES AND NOW I HAVE 85,000 MILES ON MY CAR. THERE IS NO SIGN WHEN AND WHERE IT IS GOING TO HAPPEN, IT JUST DOES AND THEN IT LEAVES YOU STRANDED AND IN NEED OF A TOW TRUCK, WHICH IS MORE COST TO THE CONSUMER. *JB
NHTSA ODI #10166089
Mileage unknown · Aug 19, 2006
Electrical System
IGNITION SWITCH ON MY 2001 FORD FOCUS LOCKED. UNABLE TO PUT KEY ALL THE WAY INTO IGNITION SWITCH. *NM
NHTSA ODI #10166032
93,975 miles · Aug 18, 2006
Electrical System
IGNITION CYLINDER FORD FOCUS LX 2001 93,980 MILES LIKE SO MANY OTHER COMPLAINTS I HAVE READ ON THE INTERNET. INSERT KEY - IGNITION LOCKSUP YOU'RE STRANDED AND HAVE TO CALL A TOW TRUCK. COST FOR REPAIR BY FORD DEALERSHIP $489.20. WHEN WE FIRST STARTED NOTICING IGNITION PROBLEM - WE CALLED FORD TO GET A PRICE ON THE PART AS M…
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IGNITION CYLINDER FORD FOCUS LX 2001 93,980 MILES LIKE SO MANY OTHER COMPLAINTS I HAVE READ ON THE INTERNET. INSERT KEY - IGNITION LOCKSUP YOU'RE STRANDED AND HAVE TO CALL A TOW TRUCK. COST FOR REPAIR BY FORD DEALERSHIP $489.20. WHEN WE FIRST STARTED NOTICING IGNITION PROBLEM - WE CALLED FORD TO GET A PRICE ON THE PART AS MY HUSBAND WAS GOING TO REPLACE HIMSELF. WAS TOLD BY PARTS GAL THAT HE COULD NOT PERFORM THIS HIMSELF - IT'S NOT LIKE THE OLD DAYS - THERE ARE NOW SPECIAL INSTRUCTIONS REGARDING THE WIRING AND INSULATION IT HAS TO BE DONE BY FORD. ABOUT A WEEK LATER THE IGNITION WAS COMPLETELY LOCKED WE HAD NO CHOICE BUT TO CALL TOW TRUCK AND TAKE TO FORD. TOW TRUCK DRIVER INFORMS US THIS IS COMMON DEFECT WITH ALL 2001-2006 FORD FOCUS AND TEMPOS. BEFORE WE HAD IT TOWED MY HUSBAND THOUGHT MAYBE THE KEY WAS JUST WORN OUT - FORD SAID THE KEY DID LOOK WORN AND THE KEY DID NEED REPLACING BUT IT HAD TO BE DONE SPECIAL BECAUSE KEY CONTAINS A CHIP AND IT TAKES SPECIAL PROGRAMMING - KEY COST $35.00 P/KEY LABOR WOULD COST $50.00 - WE DECIDED TO GO AHEAD AND HAVE IT TOWED IN CASE THIS WASN'T THE PROBLEM. (DON'T WANT TO BE THROWING AWAY MONEY) NEXT DAY I CONFRONTED FORD MECHANIC ABOUT THIS BEING A KNOWN CYLINDER DEFECT AND ASKED WHY IT WASN'T A RECALL - MECHANIC SAYS HE AGREES IT SHOULD BE A RECALL - BUT INSTEAD IT WAS A TSB TELLING TECHS HOW TO FIX AND TO MY HORROR FIX IT WITH ANOTHER IDENTICAL FAULTY PART. I ASKED IF THERE WAS SPECIAL PRICING SINCE IT WAS FORD'S FAULT. ANSWER NO. ASKED IF NEW KEYS WERE INCLUDED IN PRICE - ANSWER NO. I ASKED IF PROBLEM COULD REAPPEAR. ANSWER YES. IMAGINE IF MY DAUGHTER OR I WERE OUT IN THE MIDDLE OF NO WHERE OR ON A ROAD TRIP - WHAT COULD HAVE HAPPENED OR THE EXPENSE FOR TOWING. I AM SCARED TO DRIVE IT OUT OF TOWN NOW AND I AM HORRIFIED THAT I HAD TO PAY OUT OF POCKET $489.20 FOR A KNOWN DEFECT THAT WILL MORE THAN LIKELY HAPPEN AGAIN AND AGAIN. WHY IS FORD FIXING THE PROBLEM WITH ANOTHER FAULTY PART -RIP OFF SCAM? *NM
NHTSA ODI #10165940
42,000 miles · Aug 18, 2006
Electrical System
DT*: THE CONTACT STATED THE KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. THE KEY WAS ABLE TO BE TURNED, HOWEVER IT WAS NOT REMOVABLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON SEVERAL OCCASIONS, WHERE THE IGNITION SWITCH WAS REPLACED TWICE. THE PROBLEM WAS NOT CORRECTED, AND THE DEALER WAS UNABLE TO DETERMINE TH…
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DT*: THE CONTACT STATED THE KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. THE KEY WAS ABLE TO BE TURNED, HOWEVER IT WAS NOT REMOVABLE. THE VEHICLE WAS TAKEN TO A SERVICE DEALER ON SEVERAL OCCASIONS, WHERE THE IGNITION SWITCH WAS REPLACED TWICE. THE PROBLEM WAS NOT CORRECTED, AND THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE DEFECT.
NHTSA ODI #10165907
Mileage unknown · Aug 16, 2006
Electrical System
DT*: THE CONTACT STATED THE VEHICLES IGNITION SHUTS DOWN AND THE VEHICLE CAN NOT BE SHUT OFF. THE PROBLEM OCCURRED ONE TIME AND THE DEALER WAS UNABLE TO RESOLVE.
NHTSA ODI #10165678
Mileage unknown · Aug 13, 2006
Electrical SystemEquipment
I WAS DRIVING MY 2001 FORD FOCUS IN THE LEFT LANE OF A 2 LANE HIGHWAY AT ABOUT 40 MPH WHEN I TURNED THE AC ON AND THE CAR JUST STOPPED. I TOOK IT TO A GARAGE AND THEY TOLD ME I NEEDED A NEW COMPRESSOR WHICH WOULD COST 1000 DOLLARS..I FOUND A GARAGE THAT WOULD DO IT FOR LESS USING A USED ONE...MY PROBLEM WAS THIS WOULD HAPPEN EVE…
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I WAS DRIVING MY 2001 FORD FOCUS IN THE LEFT LANE OF A 2 LANE HIGHWAY AT ABOUT 40 MPH WHEN I TURNED THE AC ON AND THE CAR JUST STOPPED. I TOOK IT TO A GARAGE AND THEY TOLD ME I NEEDED A NEW COMPRESSOR WHICH WOULD COST 1000 DOLLARS..I FOUND A GARAGE THAT WOULD DO IT FOR LESS USING A USED ONE...MY PROBLEM WAS THIS WOULD HAPPEN EVERY TIME I TURNED THE AIR OR THE DEFROSTER ON. I WAS AFRAID I WOULD CAUSE AN ACCIDENT..AND AM STILL AFRAID TODAY WHEN I DRIVE IT FAR..WONDERING IF IT WILL STALL OUT AT HIGH SPEED AGAIN AND CAUSE ME TO HAVE AN ACCIDENT. I ALSO HAVE HAD PROBLEMS WITH THE KEY JAMMING AND NOT TURNING AND MY NEWEST PROBLEM IS I STOPPED FOR GAS AND WHEN I TRIED TO START IT ALL I GOT WAS A CLICKING SOUND.. *NM
NHTSA ODI #10165361
59,400 miles · Aug 10, 2006
Electrical System
FROZEN IGNITION LOCK. *NM
NHTSA ODI #10165203
Mileage unknown · Aug 8, 2006
Electrical System
WHEN TRYING TO PUT THE KEY IN THE IGNITION THE IGNITION LOCKS UP AND WILL NOT ALLOW THE KEY TO ENTER OR WHILE KEY IS IN THE IGNITION THE KEY WILL NOT TURN. BUT AFTER A WHILE, TRYING TO MAKE IT WORK THE IGNITION GIVES IN. I HAVE REPORTED THIS TO THE FORD DEALERSHIP AND THERE WERE NO RECALLS ON THIS. NOW I AM AFRAID TO DRIVE IT AN…
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WHEN TRYING TO PUT THE KEY IN THE IGNITION THE IGNITION LOCKS UP AND WILL NOT ALLOW THE KEY TO ENTER OR WHILE KEY IS IN THE IGNITION THE KEY WILL NOT TURN. BUT AFTER A WHILE, TRYING TO MAKE IT WORK THE IGNITION GIVES IN. I HAVE REPORTED THIS TO THE FORD DEALERSHIP AND THERE WERE NO RECALLS ON THIS. NOW I AM AFRAID TO DRIVE IT ANYWHERE BECAUSE THE KEY MAY NOT WORK. BOTH KEYS ARE DOING THE SAME THING. *JB
NHTSA ODI #10164880
Mileage unknown · Aug 4, 2006
Electrical System
KEY WILL NOT TURN IN THE SWITCH , REPLACED SWITCH ONE TIME, THE NEXT TIME I HAD TO HAVE THE KEYS REPROGRAMMED ONE TIME AND NOW MY POS IS SITTING ACROSS TOWN WILL NOT CRANK BECAUSE THE KEY WILL NOT TURN. IF I SIT IN THE CAR AND BANG AROUND ON THE KEY WHILE IN THE IGNITION FOR 3 OR 4 HOURS I MIGHT ACCIDENTALLY GET THE CAR TO CRANK…
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KEY WILL NOT TURN IN THE SWITCH , REPLACED SWITCH ONE TIME, THE NEXT TIME I HAD TO HAVE THE KEYS REPROGRAMMED ONE TIME AND NOW MY POS IS SITTING ACROSS TOWN WILL NOT CRANK BECAUSE THE KEY WILL NOT TURN. IF I SIT IN THE CAR AND BANG AROUND ON THE KEY WHILE IN THE IGNITION FOR 3 OR 4 HOURS I MIGHT ACCIDENTALLY GET THE CAR TO CRANK. NOW ONCE THE VEHICLE ( I DON'T KNOW WHY I CALL IT A VEHICLE ITS MORE LIKE NIGHTMARE ) DOES GET STARTED UP AND AS LONG AS I LEAVE THE KEY IN THE IGNITION SWITCH IT WILL RE-START. THIS HAS BEEN AN ON GOING PROBLEM FOR 4 YEARS. *NM
NHTSA ODI #10164514
113,960 miles · Aug 3, 2006
Electrical System
WENT OUT TO START CAR PARKED IN GARAGE AND IGNITION CYLINDER WOULD NOT TURN WHEN THE KEY WAS INSERTED. VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE HE REPLACED THE IGNITION CYLINDER. THIS IS THE SECOND TIME THE PROBLEM HAS OCCURRED ON THIS VEHICLE AND THE FIRST TIME IT WAS REPLACED FREE OF CHARGE BUT THEY HAVE TOLD ME THEY ONL…
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WENT OUT TO START CAR PARKED IN GARAGE AND IGNITION CYLINDER WOULD NOT TURN WHEN THE KEY WAS INSERTED. VEHICLE WAS TOWED TO THE LOCAL DEALER WHERE HE REPLACED THE IGNITION CYLINDER. THIS IS THE SECOND TIME THE PROBLEM HAS OCCURRED ON THIS VEHICLE AND THE FIRST TIME IT WAS REPLACED FREE OF CHARGE BUT THEY HAVE TOLD ME THEY ONLY REPLACE THESE TYPES OF PARTS ONCE UNDER RECALLS? *JB
NHTSA ODI #10164307
Official recalls
7Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
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