NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
496 reportsClear category filterMileage unknown · Dec 27, 2006
Electrical System
THE IGNITION ON MY 2001 FORD FOCUS ZX3 HAS LOCKED UP ON NUMEROUS OCCASIONS, RENDERING IT IMPOSSIBLE TO START THE CAR, AS THE KEY WILL NOT TURN IN THE LOCK. EACH TIME THIS HAS HAPPENED TO ME IN THE PAST, I WAS EVENTUALLY ABLE TO START THE CAR BY JIGGLING THE KEY IN THE LOCK FOR UP TO TEN MINUTES. THIS TIME, HOWEVER, AFTER JIGGL…
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THE IGNITION ON MY 2001 FORD FOCUS ZX3 HAS LOCKED UP ON NUMEROUS OCCASIONS, RENDERING IT IMPOSSIBLE TO START THE CAR, AS THE KEY WILL NOT TURN IN THE LOCK. EACH TIME THIS HAS HAPPENED TO ME IN THE PAST, I WAS EVENTUALLY ABLE TO START THE CAR BY JIGGLING THE KEY IN THE LOCK FOR UP TO TEN MINUTES. THIS TIME, HOWEVER, AFTER JIGGLING THE KEY IN THE IGNITION FOR A FULL FORTY-FIVE MINUTES, THERE WAS STILL NO GIVE IN THE IGNITION. I TRIED TURNING THE STEERING WHEEL TO EITHER SIDE AS HARD AS I COULD WHILE TURNING THE KEY, AND IT DID NOTHING TO FIX THE PROBLEM. AFTER FINALLY GIVING UP, I DID AN INTERNET SEARCH TO SEE IF THERE WAS SOME ADVICE ONLINE, AND I SAW RIGHT AWAY THAT HUNDREDS, IF NOT THOUSANDS OF PEOPLE HAVE HAD THE SAME PROBLEM WITH THEIR CARS. EACH TIME, IT TAKES THEM HAVING TO REPLACE THE IGNITION FOR A COST OF BETWEEN 200 AND 700 DOLLARS, ALL COSTS INCLUDED. I AM EXTREMELY CONCERNED THAT I WILL HAVE TO TAKE THE SAME COURSE OF ACTION, AS I DON'T KNOW WHAT ELSE I CAN POSSIBLY DO. I CAN'T EVEN HAVE A FRIEND PULL MY CAR TO THE DEALERSHIP, AS IT IS IMPOSSIBLE TO STEER IT IN ITS PRESENT STATE. I WILL HAVE TO PAY THE COST OF A PROFESSIONAL TOW-TRUCK AND THEN PAY THE DEALER TO REPLACE THE IGNITION ON TOP OF IT ALL. I UNDERSTAND THROUGH MY RESEARCH ONLINE THAT THE REASON THIS ISSUE HAS NOT BEEN DEALT WITH THROUGH A RECALL BY FORD IS THAT IT DOES NOT POSE "AN IMMEDIATE AND IMMINENT HEALTH RISK." THAT MAY BE SO, BUT IT CAUSES FORD FOCUS OWNERS, LIKE MYSELF, COUNTLESS AMOUNTS OF FRUSTRATION AND ANGER TO NOT BE ABLE TO USE OUR CARS. MY CAR IS NOW SITTING ON THE CURB OUTSIDE MY HOUSE, IN PERFECTLY DRIVABLE CONDITION IN EVERY WAY, AND I CAN'T EVEN TURN THE KEY IN THE IGNITION. IF YOU HAVE OTHER COMPLAINTS ABOUT THIS ISSUE, PLEASE LOBBY WITH ALL OF YOUR INFLUENCE TO HAVE FORD ADDRESS AND FIX THIS PROBLEM. THANK YOU FOR YOUR TIME. *JB
NHTSA ODI #10177147
Mileage unknown · Dec 10, 2006
Electrical System
WHEN I TRIED TO START MY 2001 FORD FOCUS THIS MORNING TO RETURN HOME, THE IGNITION LOCKED. I HAD THIS PROBLEM FIXED 2CE BEFORE WHILE UNDER WARRANTY. IT IS NO LONGER UNDER WARRANTY. WHEN I WENT ON THE WEB FOR INFO I SPENT HRS READING OF ALL THE OTHER CONSUMERS WITH THE SAME PROBLEM AND THAT FORD HAS DONE NOTHING TO SOLVE THIS. IT…
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WHEN I TRIED TO START MY 2001 FORD FOCUS THIS MORNING TO RETURN HOME, THE IGNITION LOCKED. I HAD THIS PROBLEM FIXED 2CE BEFORE WHILE UNDER WARRANTY. IT IS NO LONGER UNDER WARRANTY. WHEN I WENT ON THE WEB FOR INFO I SPENT HRS READING OF ALL THE OTHER CONSUMERS WITH THE SAME PROBLEM AND THAT FORD HAS DONE NOTHING TO SOLVE THIS. IT WAS SUGGESTED I WRITE TO THIS SITE. *NM
NHTSA ODI #10175714
41,000 miles · Dec 6, 2006
Electrical System
2001 FORD FOCUS: IGNITION KEY WILL NOT TURN AFTER INSERTION, SO THE CAR WON'T START. JAMMING KEY HARD INTO COLUMN AND MAYBE ROCKING THE STEERING WHEEL EVENTUALLY ENABLES THE KEY TO TURN AND START THE VEHICLE. INTERMITTENT, BUT NOW BECOMING MORE FREQUENT. LAST TIME IT TOOK 40 MINUTES TO START CAR - COULD BE PERSONAL DANGER. …
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2001 FORD FOCUS: IGNITION KEY WILL NOT TURN AFTER INSERTION, SO THE CAR WON'T START. JAMMING KEY HARD INTO COLUMN AND MAYBE ROCKING THE STEERING WHEEL EVENTUALLY ENABLES THE KEY TO TURN AND START THE VEHICLE. INTERMITTENT, BUT NOW BECOMING MORE FREQUENT. LAST TIME IT TOOK 40 MINUTES TO START CAR - COULD BE PERSONAL DANGER. *JB
NHTSA ODI #10175312
52,562 miles · Nov 28, 2006
Electrical SystemService Brakes, Hydraulic
I OWN A 2001 FORD FOCUS ZTECH. MY CAR WAS STALLING AT RANDOM IN THE MIDDLE OF DRIVING AND FINALLY WOULDNT START AT ALL. I TOOK IT TO A DEALERSHIP. THEY SAID MY BATTERY CABLES WERE MELTED, SO THEY REPLACED THEM, REROUTED THEM, ALONG WITH MY CLIPS, ETC. THEY COULDN'T FIGURE OUT WHY MY CABLES WOULD BE LIKE THAT AND SAID THAT IS…
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I OWN A 2001 FORD FOCUS ZTECH. MY CAR WAS STALLING AT RANDOM IN THE MIDDLE OF DRIVING AND FINALLY WOULDNT START AT ALL. I TOOK IT TO A DEALERSHIP. THEY SAID MY BATTERY CABLES WERE MELTED, SO THEY REPLACED THEM, REROUTED THEM, ALONG WITH MY CLIPS, ETC. THEY COULDN'T FIGURE OUT WHY MY CABLES WOULD BE LIKE THAT AND SAID THAT IS PROBABLY WHY MY CAR DOESN'T START ALL THE TIME, BUT THEY COULDN'T BE POSITIVE SO THEY RECOMMENDED THAT I REPLACE MY STARTER AS WELL. THEY CHARGED ME $998. THIS ALSO HAPPENED TO ME IN PREVIOUS YEARS. I WENT TO THE VEHICLE RECALL SITE AND SEE THAT FORD STARTED A RECALL IN 2003 ON THIS VERY SAME PROBLEM. WHY DIDN'T I RECEIVE RECALL INFORMATION ON MY CAR? I'VE STALLED BEFORE IN THE MIDDLE OF TRAFFIC LAST YEAR FOR THE SAME PROBLEM AND HAD MY BATTERY REPLACED. THIS HAPPENS TOO MUCH. I HAVE SMALL CHILDREN'S SAFETY TO WORRY ABOUT. WHAT BOTHERS ME IN ADDITION TO THAT IS THAT THE FORD DEALERSHIP THAT I USED SHOULD HAVE NOTICED THIS RECALL AND RELATED IT TO MY VEHICLE'S PROBLEM. I FEEL THIS IS A TERRIBLE SAFETY ISSUE, AND I CAN'T AFFORD TO KEEP GETTING NEW BATTERIES/CABLES AND STARTERS. ALSO, MY KEY KEEPS GETTING STUCK IN THE IGNITION, AND FORD WON'T DO ANYTHING ABOUT THAT EITHER, EVEN THOUGH MY DEALER SAID IT'S A VERY COMMON PROBLEM WITH THIS PRODUCT. THEY SAID IT WOULD COST ME AT LEAST $400 TO FIX IT. I'VE ALREADY GOTTEN STUCK AT A STORE TWICE. IT JUST WORKS WHEN IT WANTS TO. *NM
NHTSA ODI #10174635
Mileage unknown · Nov 28, 2006
Electrical System
IGNITION CYLINDER LOCKED UP AND I COULDN'T GET THE KEY IN. HAD TO HAVE IT DRILLED OUT AND REPLACED - $300. *JB
NHTSA ODI #10174536
34,600 miles · Nov 22, 2006
Electrical System
WENT TO LEAVE WORK ONE EVENING, PUT MY KEY IN THE IGNITION AND IT WOULD NOT TURN. I WAS STRANDED AND HAD TO CALL MY HUSBAND TO PICK ME UP. HAD TO HAVE CAR TOWED TO DEALERSHIP. THEY INSTALLED NEW IGNITION TUMBLER. SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND I HAVE ONLY OWNED THE CAR FOR A LITTLE OVER A MONTH, THE DEALERSH…
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WENT TO LEAVE WORK ONE EVENING, PUT MY KEY IN THE IGNITION AND IT WOULD NOT TURN. I WAS STRANDED AND HAD TO CALL MY HUSBAND TO PICK ME UP. HAD TO HAVE CAR TOWED TO DEALERSHIP. THEY INSTALLED NEW IGNITION TUMBLER. SINCE THIS IS A KNOWN PROBLEM WITH THIS VEHICLE AND I HAVE ONLY OWNED THE CAR FOR A LITTLE OVER A MONTH, THE DEALERSHIP PAID HALF OF THE BILL. *JB
NHTSA ODI #10174109
60,000 miles · Nov 10, 2006
Electrical System
MY FOCUS IS EXHIBITING THE PROBLEMS ASSOCIATED WITH THIS RECALL - NHTSA CAMPAIGN #02V288000 ELECTRICAL SYSTEM:BATTERY:CABLES I TOOK MY VEHICLE DOWN TO THE DEALERSHIP AND THEY TOLD ME EVEN THOUGH MY CAR IS HAVING THE SAME EXACT PROBLEMS IT IS NOT COVERED UNDER THE WARRANTY. I GOT THE SAME RESPONSE WHEN I CALLED THE FORD CUSTO…
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MY FOCUS IS EXHIBITING THE PROBLEMS ASSOCIATED WITH THIS RECALL - NHTSA CAMPAIGN #02V288000 ELECTRICAL SYSTEM:BATTERY:CABLES I TOOK MY VEHICLE DOWN TO THE DEALERSHIP AND THEY TOLD ME EVEN THOUGH MY CAR IS HAVING THE SAME EXACT PROBLEMS IT IS NOT COVERED UNDER THE WARRANTY. I GOT THE SAME RESPONSE WHEN I CALLED THE FORD CUSTOMER SERVICE NUMBER. I HAVE REPLACED THE ALTERNATOR TWICE AND THE BATTERY 3 TIMES. THE CABLES ARE ALL CHEWED AND BURNT NEAR THE TERMINAL ENDS. I'VE HAD NUMEROUS TERMINAL ENDS SO HOT THAT THEY START MELTING OFF AND INTO MY BATTERY. RIGHT NOW MY CAR WILL NOT START AND MY BATTERY CABLES ARE BURNT. *NM
NHTSA ODI #10173135
11,156 miles · Nov 6, 2006
Electrical System
I TRIED TO START MY CAR AND THE KEY SEEMED "STUCK". I TRIED EVERYTHING TO TURN IT TO NO AVAIL. CALLED A LOCKSMITH AND HE SAID IT WAS A VERY COMMON PROBLEM WITH THE FORD FOCUS, AND THAT HE RESPONDS TO CALLS ABOUT THIS ISSUE ALL THE TIME. THE KEY IGNITION CYLINDER JUST BREAKS ON THESE CARS. I TOOK IT TO MY MECHANIC WHO CONFIRMED T…
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I TRIED TO START MY CAR AND THE KEY SEEMED "STUCK". I TRIED EVERYTHING TO TURN IT TO NO AVAIL. CALLED A LOCKSMITH AND HE SAID IT WAS A VERY COMMON PROBLEM WITH THE FORD FOCUS, AND THAT HE RESPONDS TO CALLS ABOUT THIS ISSUE ALL THE TIME. THE KEY IGNITION CYLINDER JUST BREAKS ON THESE CARS. I TOOK IT TO MY MECHANIC WHO CONFIRMED THIS AND IS IN THE PROCESS OF REPLACING THE IGNITION CYLINDER. THE PART FROM FORD IS SUBSTANDARD AND THAT IS WHY IT BREAKS ALL THE TIME. THIS SHOULD BE RECALLED! WHAT IS THE POINT OF A CAR IF YOU CANNOT START IT DUE TO A MECHANISM CONSTANTLY BREAKING? WHAT IF I WERE IN A BAD AREA OF TOWN, WHAT IF I REALLY REALLY NEEDED TO LEAVE IMMEDIATELY BUT COULDN'T DUE TO A FAULTY PART THAT IS A KNOWN ISSUE!? *NM
NHTSA ODI #10172762
49,999 miles · Nov 5, 2006
Electrical System
2001 FORD FOCUS. KEY WILL NOT TURN TRIED BOTH KEYS W/O HELP HAVE BEEN HAVING TROUBLE AND NOW WILL NOT WORK. THIS IS THE CAR MY DAUGHTER TAKES TO COLLEGE AND LUCKY IT WAS SITTING IN MY DRIVEWAY NOT WITH HER ON A DARK CAMPUS ALL ALONE. *JB
NHTSA ODI #10172664
82,610 miles · Oct 24, 2006
Electrical System
FORD FOCUS YEAR 2001 - THE IGNITION HAS LOCKED UP TWICE. HAD AAA LOCKSMITH MAKE A NEW KEY THAT WORKED BETTER- OLD KEY YOU HAVE TO HIT WITH FORCE TO MAKE IT WORK. NOW IT TURNS BUT WON'T START. *NM
NHTSA ODI #10171768
Official recalls
7Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Mar 28, 2001
PM CERTAIN SEDANS AND WAGONS, THE SEAT BACK RECLINER HANDLE SPRING COULD HAVE BEEN DAMAGED DURING AN IN-PROCESS TEST AND THE OCCUPANT MAY NOTICE A CHUCKING, OR PERCEIVED LOOSENESS OF THE FRONT SEAT BACK, OR THE SEAT BACK COULD UNEXPECTEDLY RECLINE.
Consequence & remedy
Consequence: IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL REPLACE THE SEAT BACK RECLINER HANDLE SPRING FOR THE DRIVER AND FRONT PASSENGER SEATS. OWNER NOTIFICATION BEGAN APRIL 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
9AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
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