NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
3,686 reports116,000 miles · Jun 29, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE FAILURE IS SIMILAR TO THE ONE NOTED IN RECALL # 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURREN…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 60 MPH, THE ENGINE SHUT OFF AND ALL OF THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT STATED THAT THE FAILURE IS SIMILAR TO THE ONE NOTED IN RECALL # 00V302000 (VEHICLE SPEED CONTROL:CABLES). THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE IS 118,000 AND FAILURE MILEAGE WAS 116,000.
NHTSA ODI #10194942
50,000 miles · Jun 26, 2007
Latches/locks/linkages
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS UNABLE TO LATCH THE REAR DOORS, THEREFORE THEY WOULD AUTOMATICALLY OPEN WITHOUT WARNING. RECALL # 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) WAS FOUND. THE DEALER INSPECTED, OILED, AND CLEANED THE LATCHES IN 2005, HOWEVER, THAT DID NOT PREVENT FUTURE FAILURES FROM OCC…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT WAS UNABLE TO LATCH THE REAR DOORS, THEREFORE THEY WOULD AUTOMATICALLY OPEN WITHOUT WARNING. RECALL # 05V030000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH) WAS FOUND. THE DEALER INSPECTED, OILED, AND CLEANED THE LATCHES IN 2005, HOWEVER, THAT DID NOT PREVENT FUTURE FAILURES FROM OCCURRING. THE MANUFACTURER ADVISED THE CONTACT TO SPEAK WITH THE DEALER FOR A RESOLUTION. THE CURRENT MILEAGE IS 136,000 AND FAILURE MILEAGE WAS 50,000. THE CONSUMER STATED HE BELIEVES THE FAILURE IN THE CABLES OPERATING THE LATCH, IN ORDER TO FIX THE DEFECT EVERYTHING HAS TO BE FIXED THE DOOR LATCH, HANDLE, CABLES AND DOOR ASSEMBLY. THE CONSUMER STATED THIS WILL COST $500 PER DOOR WHICH SHOULD BE FIXED AT THE MANUFACTURER'S EXPENSE. UPDATED 07/23/07 *TR
NHTSA ODI #10194254
Mileage unknown · Jun 15, 2007
Electrical System
I JUST PURCHASED THIS VEHICLE FROM A PRIVATE PARTY AND I HAD THE VEHICLE , A 2000 FORD FOCUS 4 DOOR SEDAN, FOR ABOUT 4 MONTHS AND THE KEY DID NOT WORKING CORRECTLY IN THE CYLINDER. WOULD HAVE TO JIGGLE THE STEERING WHEEL AND THE KEY FOR ABOUT 30 MINUTES BEFORE IT WOULD TURN OVER TO START. JUST LAST WEEK ON 06/05/2007 THE CAR …
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I JUST PURCHASED THIS VEHICLE FROM A PRIVATE PARTY AND I HAD THE VEHICLE , A 2000 FORD FOCUS 4 DOOR SEDAN, FOR ABOUT 4 MONTHS AND THE KEY DID NOT WORKING CORRECTLY IN THE CYLINDER. WOULD HAVE TO JIGGLE THE STEERING WHEEL AND THE KEY FOR ABOUT 30 MINUTES BEFORE IT WOULD TURN OVER TO START. JUST LAST WEEK ON 06/05/2007 THE CAR NO LONGER STARTED, I COULD NOT GET THE KEY TO TURN TO START. I CALLED THE LOCAL FORD DEALER, AND THEY TOLD ME IT WAS THE IGNITION CYLINDER THAT NEEDED TO BE REPLACED. I HAVE AN APPOINTMENT, AND I TALKED TO THE MANAGER AT THE SERVICE DEPARTMENT, AND HE SAID THIS WAS A COUNTINOUS PROBLEM WITH THIS KIND OF VEHICLE. THIS WA S EASILY COSTING ME $300 THAT I DONT HAVE... THIS PROBLEM NEEDED TO BE RECALLED. BY THE WAY I HAD TO HAVE THE VEHICLE TOWED TO GET IT FIXED. *AK
NHTSA ODI #10193454
Mileage unknown · Jun 4, 2007
Wheels
REAR WHEEL BEARINGS FAILED ON MY 2000 FORD FOCUS. THE RIGHT REAR WHEEL LITERALLY ALMOST CAME OFF WHILE I WAS DRIVING ON THE INTERSTATE. THERE WAS NO ADVANCED WARNING THAT THIS WAS GOING TO HAPPEN. I SIMPLY HEARD A WHINING NOISE (AND A COUPLE OF CLICKING SOUNDS) MOMENTS BEFORE I LOST CONTROL OF THE VEHICLE. *TR
NHTSA ODI #10192387
10,141 miles · Jun 4, 2007
Wheels
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. SHE IS UNSURE IF THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY FOUR YEARS LATER, SHE EXPERIENCE…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE DEALER STATED THAT THE WHEEL BEARINGS NEEDED TO BE REPLACED. SHE IS UNSURE IF THE VEHICLE WAS REPAIRED AT THAT TIME. APPROXIMATELY FOUR YEARS LATER, SHE EXPERIENCED THE SAME FAILURE. THE MECHANIC STATED THAT THERE WAS A CRACK IN THE WHEEL BEARING AND THE VEHICLE WAS UNSAFE TO DRIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THERE IS RECALL # 00V303000 (WHEELS:LUGS/NUTS/BOLTS). THE DEALER STATED THAT HER VEHICLE WAS EXCLUDED FROM THE RECALL, ALTHOUGH THE CONTACT FEELS IT SHOULD BE INCLUDED. THE CURRENT MILEAGE IS 58,000 AND FAILURE MILEAGE WAS 10,141.
NHTSA ODI #10192372
80,000 miles · Jun 3, 2007
Electrical System
THE IGNITION KEY FAILED TO TURN WHEN INSERTED INTO THE STEERING COLUMN. MY SON WAS STRANDED, ALONE WITH NO WAY TO GET HOME EXCEPT FROM MY DRIVING TO GET HIM. FORTUNATELY, HE WAS ONLY FIVE MILES AWAY FROM HOME, BUT HE COULD HAVE BEEN STRANDED MUCH FURTHER AWAY AND IN A DANGEROUS LOCATION. *TR
NHTSA ODI #10192339
55,000 miles · May 30, 2007
Electrical System
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, THE KEY FAILED TO TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION CYLINDER, THE TUMBLER, AND THE PASS KEY POINT. THE REPAIR WAS PERFORMED ON MAY 29, 2007. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MIL…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT ON TWO SEPARATE OCCASIONS, THE KEY FAILED TO TURN IN THE IGNITION. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE IGNITION CYLINDER, THE TUMBLER, AND THE PASS KEY POINT. THE REPAIR WAS PERFORMED ON MAY 29, 2007. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 58,395 AND FAILURE MILEAGE WAS 55,000. UPDATED 07/06/07. *JB
NHTSA ODI #10192051
130,000 miles · May 30, 2007
Steering
TL*THE CONTACT OWNS A 2000 FORD FOCUS. ON MAY 27, 2007, THE STEERING WHEEL DETACHED FROM THE COLUMN WHILE DRIVING 35 MPH. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC. THE PURCHASE DATE AND ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 130,000.
NHTSA ODI #10192008
102,860 miles · May 28, 2007
Suspension
WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRON…
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WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRONT END. UPON INVESTIGATION WE FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD BROKEN AND A SHARP POINTED END OF WHAT WAS LEFT WAS POKED OUT INTO THE TIRE, THE TIRE DID NOT BLOW, BUT COULD HAVE IF WE WERE TRAVELING AT ANY SIGNIFICANT SPEED. THE COIL SPRING SHOULD HAVE BEEN RESTRAINED BY A CLAMP AND A CUP SHAPED PLATE, BUT THE PLATE WAS NOT CUP SHAPED AT ALL. THIS SEEMS LIKE A DEFECT AND AN UNSAFE THING THAT COULD RESULT IN INJURY OR DEATH TO THE OCCUPANTS OF THE CAR. FORD HAS A KNOWN BAD TRACK RECORD WITH SPRINGS, AND THERE IS A TECHNICAL SERVICE BULLETIN THAT SHOULD BE UPGRADED TO A RECALL. FURTHER, OTHER MODELS OF FORD SHOULD BE INSPECTED TO SEE IF THEY ALSO HAVE THIS ENGINEERING DESIGN FLAW WITH THE SPRING BASE PLATE. *TR
NHTSA ODI #10191868
Mileage unknown · May 27, 2007
Suspension
OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY…
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OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY, SOMETHING DIDN'T FEEL RIGHT. ALSO NOTICED A RUBBING NOISE WHEN TURNING THE STEERING WHEEL. DROVE AS SLOWLY AS POSSIBLE. CALLED MY MECHANIC NEXT MORNING, TOOK IT IN TO BE LOOKED AT, TWO MECHANICS TOOK A QUICK LOOK AND DROVE IT. BOTH CAME TO THE CONCLUSION THE FRONT DRIVERS SIDE SPRING COIL HAD BROKE! MECHANIC INFORMED ME THE VEHICLE WAS VERY UNSAFE TO DRIVE. *TR
NHTSA ODI #10191810
Official recalls
11Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
Consequence & remedy
Consequence: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Aug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
Remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Dec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA04023 · Rear Door Latch Failure
Opened Aug 18, 2004 · Closed Feb 4, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTED THAT AT TIMESA REAR DOOR, OR DOORS, COULD BE DIFFICULT TO CLOSE.OTHERS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD HAS IDENTIFIED A CONDITION OF CORROSION IN THE PAWL PIVOT AREA OF THE DOOR LATCH ASSEMBLY THAT PREVENTS PROPER ENGAGEMENT OF THE DOOR LATCH CATCH TO THE LATCH STRIKER ON THE VEHICLE BODY.BY LETTER OF FEBRUARY 1, 2005, FORD MOTOR COMPANY NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL ON MODEL YEAR 2000 THROUGH 2002 FOUR AND FIVE-DOOR FOCUS VEHICLES REGISTERED IN, OR ORIGINALLY SOLD IN, CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. DEALERS WILL INSPECT REAR DOOR LATCHES AND REPLACE BINDING LATCHES AS REQUIRED.DEALERS WILL ALSO LUBRICATE ALL REAR DOOR LATCHES TO PREVENT FUTURE CORROSION AND BINDING.A LOWER ROCKER SEAL WILL ALSO BE ADDED TO THE REAR DOORS. SEE SAFETY RECALL 05V030 FOR DETAILS.
PE04033 · Rear Door Latch Failure
Opened Apr 8, 2004 · Closed Aug 20, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR COMING OPEN.SEVERAL OF THE COMPLAINANTS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD'S RESPONSE TO THE PRELIMINARY EVALUATION INFORMATION REQUEST PROVIDED 19 CONSUMER REPORTS AND 28 WARRANTY CLAIMS ATTRIBUTED TO THE DOOR LATCH WHERE THE DOORS CAME OPEN WHILE THE VEHICLES WERE BEING DRIVEN.THREE (3) OF THE 17 OPENING ODI REPORTS WERE DUPLICATED IN FORD'S RESPONSE.THIS INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA04-023 FOR FURTHER STUDY.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02032 · Engine Compartment Fires
Opened Mar 12, 2002 · Closed Jul 31, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
PE02016 · Rear Wheel Bearing
Opened Feb 8, 2002 · Closed Nov 8, 2002
Status: closed (inferred from source dates) · Wheels
There is no summary currently available
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