NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
390 reportsClear category filter12,500 miles · Nov 1, 2007
Electrical SystemFuel System, GasolineLatches/locks/linkages
ON 10/23/07 I INSERTED KEY INTO IGNITION OF MY FORD FOCUS AND IMMEDIATLEY THE LIGHTS AND GAUGES WENT HAYWIRE-VEHICLE FAILED TO START. TO MAKE A LONG STORY SHORT ,AFTER UNPLUGING THE BATTERY CABLES AND GOING BACK TO THE STRANDED CAR THE NEXT EVENING, IT STARTED . 2 DAYS LATER MY WIPERS CAME ON BY THEMSELVES AND WOULD NOT STOP UNT…
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ON 10/23/07 I INSERTED KEY INTO IGNITION OF MY FORD FOCUS AND IMMEDIATLEY THE LIGHTS AND GAUGES WENT HAYWIRE-VEHICLE FAILED TO START. TO MAKE A LONG STORY SHORT ,AFTER UNPLUGING THE BATTERY CABLES AND GOING BACK TO THE STRANDED CAR THE NEXT EVENING, IT STARTED . 2 DAYS LATER MY WIPERS CAME ON BY THEMSELVES AND WOULD NOT STOP UNTIL I TURNED THE CAR OFF AND RESTARTED. ON 10/31/07 WHILE DRIVING MY DAUGHTER HOME, THE VEHICLE BEGAN ACCELERATING AND DECCELERTAING UNCONTROLLABLY. I PULLED OF THE HIGHWAY AND WHEN I OPENED THE DRIVERS DOOR, THE SEATBELT LIGHT BEGAN BLINKING AND MAKING A LOUD TICKING NOISE. THIS HAD HAPPENED THE NIGHT PRIOR, BUT I THOUGHT MAYBE THE BUTTON WAS DEPRESSED. MY DOME LIGHTS MAKE A SCREECHING NOISE AND BLINK ON AND OFF. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO. WHENEVER SOMETHING LIKE THIS HAPPENS I AM DRIVING HOME LATE AT NIGHT AND OF COURSE THE DEALER IS NOT OPEN TO HELP ME . MY CAR IS ALMOST PAID OFF AND I WILL NOT INVEST MORE THAN WHAT IT IS WORTH, WHICH IS ONLY ABOUT $2,500.TOO BAD I HAVE PAID ABOUT $18,000 FOR IT. I WOULD ALSO LIKE TO KNOW WHY I HAVE NOT RECEIVED RECALLS FOR THE FOLLOWING PROBLEMS: 1. 1ST MONTH AFTER PURCHASE, ELECTRICAL SYSTEM RUNNING AIRBAGS, MIRRORS, DOORS ETC. FAILED. 2. 37,000 MILES- TRANSMISSION FAILED 3. 42,000 MILES- POWER DOOR LOCKS FAILED AND SOON AFTER PASSENGER DOORS STUCK IN THE LOCK POSITION. 4. ALL WINDOW TRACKS HAVE FAILED. 5. WHEEL BEARINGS REPLACED. 6. TRUNK LATCH FAILED 7. IGNITION FAILED AND WAS REPLACED AND IS GOING AGAIN. 8. BROUGHT IN FOR 1 RECALL (FUEL FILTER) AND STILL DIDN'T CORRECT PROBLEM WITH VIBRATION AND LURCHING. THIS IS A VEHICLE THAT EXCEEDS HIGHWAY SAFTEY RATINGS? SOMETHING WILL BE DONE ABOUT THIS IF I MUST HIRE AN ATTORNEY- I AM OUT A LOT OF MONEY AND NO VEHICLE. *TR
NHTSA ODI #10207593
60,829 miles · Oct 3, 2007
Suspension
2000 FORD FOCUS TIRE BLEW OUT. CUSTOMER STATES SHE WAS INFORMED AFTER THE REPAIR OF THE VEHICLE THAT THERE WAS A SILENT RECALL ON THE COIL SPRING. SHE STATED THAT THE COIL SPRING BROKE CAUSING THE TIRE TO BLOW OUT. *KB THE CONSUMER STATED SHE WAS NOTIFIED BY FORD THAT THEY WERE NOT GOING TO BE REIMBURSED FOR THE REPAIRS. THE …
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2000 FORD FOCUS TIRE BLEW OUT. CUSTOMER STATES SHE WAS INFORMED AFTER THE REPAIR OF THE VEHICLE THAT THERE WAS A SILENT RECALL ON THE COIL SPRING. SHE STATED THAT THE COIL SPRING BROKE CAUSING THE TIRE TO BLOW OUT. *KB THE CONSUMER STATED SHE WAS NOTIFIED BY FORD THAT THEY WERE NOT GOING TO BE REIMBURSED FOR THE REPAIRS. THE CONSUMER PROVIDED A COPY OF THE SILENT RECALL ISSUED BY FORD PERTAINING TO THE VEHICLE. *TR
NHTSA ODI #10205007
96,250 miles · Sep 28, 2007
Suspension
TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE ABS LIGHT ILLUMINATED WHEN THE VEHICLE WAS STARTED. WHILE DRIVING, THE CONTACT HEARD A SOUND, WHICH RESEMBLED SCRAPING METAL. THE DEALER STATED THAT THE WHEEL BEARING FAILED AND THEY REPAIRED THE FAILURE. THE POWERTRAIN, SPEED, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND F…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. THE ABS LIGHT ILLUMINATED WHEN THE VEHICLE WAS STARTED. WHILE DRIVING, THE CONTACT HEARD A SOUND, WHICH RESEMBLED SCRAPING METAL. THE DEALER STATED THAT THE WHEEL BEARING FAILED AND THEY REPAIRED THE FAILURE. THE POWERTRAIN, SPEED, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 96,250.
NHTSA ODI #10204399
102,860 miles · May 28, 2007
Suspension
WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRON…
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WE WERE DRIVING OUR CAR (A 2000 FORD FOCUS) AND HAD JUST PULLED INTO OUR DRIVEWAY, AS WE SHUT OFF THE ENGINE WE HEARD A POPPING SOUND, BUT NEITHER MY WIFE NOR I COULD DECIDE IF IT WAS THE CAR. ABOUT 30 MINUTES LATER MY WIFE WAS GOING SOMEPLACE WITH THE CAR AND WHEN SHE HAD BACKED UP WE HEARD A SCRAPING SOUND COMING FROM THE FRONT END. UPON INVESTIGATION WE FOUND THAT THE DRIVER'S SIDE COIL SPRING HAD BROKEN AND A SHARP POINTED END OF WHAT WAS LEFT WAS POKED OUT INTO THE TIRE, THE TIRE DID NOT BLOW, BUT COULD HAVE IF WE WERE TRAVELING AT ANY SIGNIFICANT SPEED. THE COIL SPRING SHOULD HAVE BEEN RESTRAINED BY A CLAMP AND A CUP SHAPED PLATE, BUT THE PLATE WAS NOT CUP SHAPED AT ALL. THIS SEEMS LIKE A DEFECT AND AN UNSAFE THING THAT COULD RESULT IN INJURY OR DEATH TO THE OCCUPANTS OF THE CAR. FORD HAS A KNOWN BAD TRACK RECORD WITH SPRINGS, AND THERE IS A TECHNICAL SERVICE BULLETIN THAT SHOULD BE UPGRADED TO A RECALL. FURTHER, OTHER MODELS OF FORD SHOULD BE INSPECTED TO SEE IF THEY ALSO HAVE THIS ENGINEERING DESIGN FLAW WITH THE SPRING BASE PLATE. *TR
NHTSA ODI #10191868
Mileage unknown · May 27, 2007
Suspension
OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY…
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OWN A 2000 FORD FOCUS, WAS BACKING OUT OF A PARKING SPACE, WHEN I HEARD A LOUD NOISE FROM THE FRONT DRIVERS SIDE. STOPPED THE VEHICLE, GOT OUT TO SEE IF I HIT ANYTHING, NOTHING WAS THERE, JUST SMOOTH ASPHALT. WAS VERY NERVOUS ABOUT DRIVING THE VEHICLE AFTER THAT. ON MY HOUR COMMUTE HOME I NOTICE THE VEHICLE DROVE DIFFERENTLY, SOMETHING DIDN'T FEEL RIGHT. ALSO NOTICED A RUBBING NOISE WHEN TURNING THE STEERING WHEEL. DROVE AS SLOWLY AS POSSIBLE. CALLED MY MECHANIC NEXT MORNING, TOOK IT IN TO BE LOOKED AT, TWO MECHANICS TOOK A QUICK LOOK AND DROVE IT. BOTH CAME TO THE CONCLUSION THE FRONT DRIVERS SIDE SPRING COIL HAD BROKE! MECHANIC INFORMED ME THE VEHICLE WAS VERY UNSAFE TO DRIVE. *TR
NHTSA ODI #10191810
94,000 miles · Apr 30, 2007
Suspension
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 25 MPH THE VEHICLE BEGAN MAKING A CLUNKING NOISE, VIBRATING, AND THE RIGHT WHEEL BEGAN TO MAKE A GRINDING NOISE. THE DEALER STATED THAT THE WHEEL BEARING SEPARATED FROM THE HUB. THE VEHICLE WAS REPAIRED. ON NOVEMBER 2001 REPAIRS RELATED TO RECALL#00V303000 WAS PERFORMED ON…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 25 MPH THE VEHICLE BEGAN MAKING A CLUNKING NOISE, VIBRATING, AND THE RIGHT WHEEL BEGAN TO MAKE A GRINDING NOISE. THE DEALER STATED THAT THE WHEEL BEARING SEPARATED FROM THE HUB. THE VEHICLE WAS REPAIRED. ON NOVEMBER 2001 REPAIRS RELATED TO RECALL#00V303000 WAS PERFORMED ON THE LEFT WHEEL OF THE VEHICLE. THE FAILURE MILEAGE WAS 94000, AND THE CURRENT MILEAGE WAS 96,000. *AK
NHTSA ODI #10189292
122,709 miles · Apr 25, 2007
Suspension
WAS DRIVING SLOWLY (LUCKILY), WHEN THE SPRING OF THE SUSPENSION BROKE ON OUR FORD FOCUS SE 2000 STATION WAGON. THIS LEAD TO SHREDDING OF THE FRONT TIRE. FORD REPLACED THE 2 FRONT SPRINGS FOR FREE INDICATING THAT THEY KNEW ABOUT THIS DEFECT AND CHOSE NOT TO FIX IT IN ADVANCE DESPITE THE RISK. NEVERTHELESS, THE SAME INCIDENT WOUL…
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WAS DRIVING SLOWLY (LUCKILY), WHEN THE SPRING OF THE SUSPENSION BROKE ON OUR FORD FOCUS SE 2000 STATION WAGON. THIS LEAD TO SHREDDING OF THE FRONT TIRE. FORD REPLACED THE 2 FRONT SPRINGS FOR FREE INDICATING THAT THEY KNEW ABOUT THIS DEFECT AND CHOSE NOT TO FIX IT IN ADVANCE DESPITE THE RISK. NEVERTHELESS, THE SAME INCIDENT WOULD HAVE HAPPENED AT 75 MPH IT IS VERY LIKELY THAT THIS WOULD HAVE LEAD TO AN ACCIDENT WITH POSSIBLE INJURIES/DEATHS. *TR
NHTSA ODI #10188839
100,000 miles · Apr 11, 2007
Suspension
TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 40 MPH THE REAR DRIVER'S SIDE TIRE BEGAN TO WOBBLE AND PRODUCED NOISES. THE CONTACT SMELLED SOMETHING BURNING AND PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE MECHANIC SHOP. THE MECHANIC DETERMINED THAT THE WHEEL BEARING DETACHED FROM THE WHE…
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TL*THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING 40 MPH THE REAR DRIVER'S SIDE TIRE BEGAN TO WOBBLE AND PRODUCED NOISES. THE CONTACT SMELLED SOMETHING BURNING AND PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE MECHANIC SHOP. THE MECHANIC DETERMINED THAT THE WHEEL BEARING DETACHED FROM THE WHEEL. THE DEALER WAS CONTACTED. THE CONTACT SEARCHED ONLINE AND ENTERED THE VIN. THE SYSTEM STATED THAT THE VIN WAS INCLUDED IN RECALL # 00V303000. THE CURRENT AND FAILURE MILEAGE WERE 100,000.*AK
NHTSA ODI #10187599
130,000 miles · Mar 6, 2007
Suspension
UP TO THIS TIME, THE VEHICLE WAS RUNNING FINE WITH NO SINGS OF ANY PROBLEMS. I HAD JUST MERGED ON THE HIGHWAY. SUDDENLY, I HEARD A LOUD BANG. I THOUGHT A ROCK HAD KICKED UP AND STRUCK THE BOTTOM OF THE CAR. AFTER EXITING THE HIGHWAY AND MAKING A TURN, I HEARD A "CLUNKING" NOISE. AFTER GETTING THE CAR TO THE SHOP TO CHECK T…
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UP TO THIS TIME, THE VEHICLE WAS RUNNING FINE WITH NO SINGS OF ANY PROBLEMS. I HAD JUST MERGED ON THE HIGHWAY. SUDDENLY, I HEARD A LOUD BANG. I THOUGHT A ROCK HAD KICKED UP AND STRUCK THE BOTTOM OF THE CAR. AFTER EXITING THE HIGHWAY AND MAKING A TURN, I HEARD A "CLUNKING" NOISE. AFTER GETTING THE CAR TO THE SHOP TO CHECK THE PROBLEM, IT WAS FOUND THAT THE FRONT DRIVER SIDE COIL SPRING HAD SNAPPED. TO REPAIR PROPERLY, BOTH FRONT COIL SPRINGS AND STRUTS WILL BE REPLACED AND THE FRONT END ALIGNED. ONLY NEW REPLACEMENT PARTS USED FOR REPAIR. I NEVER HEARD OF, OR EXPERIENCED THIS. *JB
NHTSA ODI #10184290
Mileage unknown · Mar 1, 2007
Suspension
THE STRUT AND SPRING OF MY 2000 FORD FOCUS BROKE AND NEEDED TO BE REPLACED. I WAS LUCKY THAT I WAS JUST IN A PARKING LOT BECAUSE I WOULD HAVE LOST CONTROL OF THE CAR AT HIGHER SPEEDS. *NM
NHTSA ODI #10183948
Official recalls
11Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
Consequence & remedy
Consequence: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Aug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
Remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Dec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA04023 · Rear Door Latch Failure
Opened Aug 18, 2004 · Closed Feb 4, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTED THAT AT TIMESA REAR DOOR, OR DOORS, COULD BE DIFFICULT TO CLOSE.OTHERS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD HAS IDENTIFIED A CONDITION OF CORROSION IN THE PAWL PIVOT AREA OF THE DOOR LATCH ASSEMBLY THAT PREVENTS PROPER ENGAGEMENT OF THE DOOR LATCH CATCH TO THE LATCH STRIKER ON THE VEHICLE BODY.BY LETTER OF FEBRUARY 1, 2005, FORD MOTOR COMPANY NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL ON MODEL YEAR 2000 THROUGH 2002 FOUR AND FIVE-DOOR FOCUS VEHICLES REGISTERED IN, OR ORIGINALLY SOLD IN, CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. DEALERS WILL INSPECT REAR DOOR LATCHES AND REPLACE BINDING LATCHES AS REQUIRED.DEALERS WILL ALSO LUBRICATE ALL REAR DOOR LATCHES TO PREVENT FUTURE CORROSION AND BINDING.A LOWER ROCKER SEAL WILL ALSO BE ADDED TO THE REAR DOORS. SEE SAFETY RECALL 05V030 FOR DETAILS.
PE04033 · Rear Door Latch Failure
Opened Apr 8, 2004 · Closed Aug 20, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR COMING OPEN.SEVERAL OF THE COMPLAINANTS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD'S RESPONSE TO THE PRELIMINARY EVALUATION INFORMATION REQUEST PROVIDED 19 CONSUMER REPORTS AND 28 WARRANTY CLAIMS ATTRIBUTED TO THE DOOR LATCH WHERE THE DOORS CAME OPEN WHILE THE VEHICLES WERE BEING DRIVEN.THREE (3) OF THE 17 OPENING ODI REPORTS WERE DUPLICATED IN FORD'S RESPONSE.THIS INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA04-023 FOR FURTHER STUDY.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02032 · Engine Compartment Fires
Opened Mar 12, 2002 · Closed Jul 31, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
PE02016 · Rear Wheel Bearing
Opened Feb 8, 2002 · Closed Nov 8, 2002
Status: closed (inferred from source dates) · Wheels
There is no summary currently available
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