NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
366 reportsClear category filterMileage unknown · Jun 5, 2006
Electrical SystemFuel System, Gasoline
I TOOK MY VEHICLE TO THE LOCAL FORD DEALER ON MARCH 2, 2006 AFTER I WAS HAVING TROUBLE WITH IT STALLING AND THEN IT WAS HARD TO RESTART. THEY REPLACED THE FUEL PUMP AND FUEL FILTER. THEN ON MAY 19, I TOOK THE CAR IN AGAIN TO HAVE A RECALL ON THE LOCKS FIXED AND TO ASSESS THE CHECK ENGINE LIGHT BEING ON. I WAS TOLD THAT THEIR …
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I TOOK MY VEHICLE TO THE LOCAL FORD DEALER ON MARCH 2, 2006 AFTER I WAS HAVING TROUBLE WITH IT STALLING AND THEN IT WAS HARD TO RESTART. THEY REPLACED THE FUEL PUMP AND FUEL FILTER. THEN ON MAY 19, I TOOK THE CAR IN AGAIN TO HAVE A RECALL ON THE LOCKS FIXED AND TO ASSESS THE CHECK ENGINE LIGHT BEING ON. I WAS TOLD THAT THEIR WAS AN EVAP LEAK AT THE GAS CAP AND ONE WOULD BE ORDERED FOR ME. DURING THIS WAIT I EXPERIENCED A STRONG GAS SMELL SURROUNDING THE VEHICLE AND COMING UP THROUGH THE VENTS. THEN ON JUNE 4 (THE CAP STILL NOT REPLACED), I WAS GETTING POOR GAS MILEAGE. AS I WAS BACKING OUT OF A DRIVEWAY I NOTICED A STRING OF GAS. AS I WAS DRIVING DOWN THE ROAD I WAS LOSING GAS. I WENT FROM HALF A GALLON TO E IN LESS THAT 8 MIN. UNTIL I ARRIVED AT MY DESTINATION AND THE CAR DIED. I PUT IT IN NEUTRAL AND ROLLED TO SAFETY. THEN I HAD TO HAVE IT TOWED TO MY LOCAL FORD DEALER WHO IS CURRENTLY ASSESSING THE SITUATION....PLEASE HELP!!! PREVIOUS PROBLEMS INCLUDES, BUT IT IS NOT LIMITED TO THE FOLLOWING PROBLEMS (CUTS OUT, DIES, HESITATES{COIL PACK REPLACED}, THE KEY NOT FITTING INTO THE IGNITION {JAMMED THE KEY IN & WD40}. *NM
NHTSA ODI #10158995
101,672 miles · Jun 2, 2006
EquipmentFuel System, Gasoline
IN JULY 2005 MYSELF AND MY CHILDREN WERE DRIVING MY 2000 FORD FOCUS LX ON THE FREEWAY AND WE WERE IN THE FAST LANE WHEN OUR CAR STARTED TO STALL AND WERE UNABLE TO GET GAS TO THE CAR. WE LATER TOOK IT TO BE CHECKED AND FOUND OUT THE FUEL PUMP MODULE WAS NOT PUTTING FUEL INTO THE CAR AND WE HAD TO REPLACE IT. WE LATER FOUND OUT…
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IN JULY 2005 MYSELF AND MY CHILDREN WERE DRIVING MY 2000 FORD FOCUS LX ON THE FREEWAY AND WE WERE IN THE FAST LANE WHEN OUR CAR STARTED TO STALL AND WERE UNABLE TO GET GAS TO THE CAR. WE LATER TOOK IT TO BE CHECKED AND FOUND OUT THE FUEL PUMP MODULE WAS NOT PUTTING FUEL INTO THE CAR AND WE HAD TO REPLACE IT. WE LATER FOUND OUT THAT IT HAD BEEN REPLACED ONCE BEFORE. SO WE HAD IT FIXED AND ON MAY 30 2006 ALSO DRIVING ON THE FREEWAY BY CAR BEGAN TO STALL AND NOT WANT TO MOVE WELL. SO ONCE AGAIN I TOOK IT TO BE LOOKED AT AND FOUND OUT THAT THE SAME PROBLEM AS BEFORE WITH THE FUEL PUMP MODULE WAS ACTING UP AGAIN AND NEEDED TO BE REPLACED. I HAVE NOT FIXED IT YET DUE TO ALREADY FIXING IT WITHIN A YEARS TIME AND HAVE FOUND OUT THAT THERE WAS A RECALL ON MY CAR AND FOUND OUT THE RECALL WAS NOT DONE ON MY CAR DUE TO THE VIN # NOT BEING INCLUDED IN THE ORIGINAL RECALL BULLETIN. *NM
NHTSA ODI #10158874
54,010 miles · May 23, 2006
Fuel System, Gasoline
MY FORD VIN [XXX] IS HAVING THE SYMPTOMS AS PER NHTSA CAMPAIGN ID NUMBER: 03V482000 AND MEETS THE SPECIFICATIONS OF THIS RECALL, BUT FORD SAYS THAT MY CAR DOESN'T QUALIFY FOR RECALL 03N01 BECAUSE THEY SAY THE RECALL IS NOT MANDATORY AND IS NOT A SAFETY RECALL. I'M DRIVING A 2000 FORD FOCUS ZTS AND AFTER RUNNING THE TANK LOW ON …
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MY FORD VIN [XXX] IS HAVING THE SYMPTOMS AS PER NHTSA CAMPAIGN ID NUMBER: 03V482000 AND MEETS THE SPECIFICATIONS OF THIS RECALL, BUT FORD SAYS THAT MY CAR DOESN'T QUALIFY FOR RECALL 03N01 BECAUSE THEY SAY THE RECALL IS NOT MANDATORY AND IS NOT A SAFETY RECALL. I'M DRIVING A 2000 FORD FOCUS ZTS AND AFTER RUNNING THE TANK LOW ON FUEL, THE ENGINE IS NOW HESITATING AND HAS A LOSS OF POWER. I REPORTED TO THE SERVICE TECH THAT MY CAR WAS HAVING THESE PROBLEMS AND THE CIRCUMSTANCES THAT PRECEDED THE CHANGE IN THE CAR'S PERFORMANCE. THEY SAID THEIR COMPUTER'S DIAGNOSTIC OF THE SITUATION DIDN'T INDICATE A PROBLEM WITH THE FUEL DELIVERY MODULE. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10158126
39,200 miles · Apr 25, 2006
Fuel System, GasolinePower Train
THE FUEL PUMP IN THE CONSUMER'S 2000 FORD FOCUS FAILED AT 39200 MILES. *NM THE CONSUMER WAS NEVER INFORMED OF A RECALL REGARDING THE FUEL PUMP. THE CONSUMER STATED WITHIN THE FIRST FEW MONTHS OF OWNING THE VEHICLE IT NEEDED A NEW TRANSMISSION. *JB
NHTSA ODI #10157298
57,000 miles · Mar 30, 2006
Fuel System, Gasoline
I WAS DRIVING AT 65 MPH, WHILE THE ENGINE OF MY CAR STARTED LOOSING POWER AND RPMS. I IMMEDIATELY SHIFTED TO NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR, BUT IT WAS RUNNING PRETTY BAD, ALMOST AS IF NOT ENOUGH FUEL WAS GOING TO THE ENGINE. I SHUT THE ENGINE OFF FOR 5 MINUTES. I RESTARTED AGAIN AND IT WO…
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I WAS DRIVING AT 65 MPH, WHILE THE ENGINE OF MY CAR STARTED LOOSING POWER AND RPMS. I IMMEDIATELY SHIFTED TO NEUTRAL AND PULLED TO THE SIDE OF THE ROAD. I TRIED TO RESTART THE CAR, BUT IT WAS RUNNING PRETTY BAD, ALMOST AS IF NOT ENOUGH FUEL WAS GOING TO THE ENGINE. I SHUT THE ENGINE OFF FOR 5 MINUTES. I RESTARTED AGAIN AND IT WORKED OK FOR ANOTHER 10 MINUTES, WHEN THE PROBLEM OCCURRED AGAIN. THIS IS NOT THE FIRST TIME THIS IS HAPPENING, USUALLY IT HAPPENS WHEN IT'S A WARM (NOT HOT) DAY, AND WITH HALF TANK OR LESS. HOWEVER THE PROBLEM GOT WORSE, SO IT HAPPENS REGARDLESS OF THE FUEL LEVEL. THE FUEL PUMP SEEMS TO OVERHEAT. *NM
NHTSA ODI #10154200
Mileage unknown · Mar 6, 2006
Fuel System, Gasoline
FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2…
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FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2 YEARS LATER, I AM EXPERIENCING THE SAME PROBLEMS BECAUSE THE FIX DID NOT WORK. THE FILTER ONCE AGAIN BECAME CONTAMINATED AND THE FUEL PUMP ONCE AGAIN NEEDS TO BE REPLACED. I SPOKE TO A CUSTOMER SERVICE REP AT FORD AND ALTHOUGH HE WAS VERY UNDERSTANDING, THE FACT IS THE ADVISORY WAS NOT A RECALL AND THEY TOOK CARE OF THE FDM. I AM NOT SURE WHAT ELSE CAN BE DONE AT THIS POINT BECAUSE, THIS FIRST RECURRENCE HAPPENED WHILE TRYING TO MERGE ONTO 60+ MPH TRAFFIC AND MY CARE REFUSED TO ACCELERATE BEYOND 30 MPH. IF FORD SAYS THAT THE PROBLEM IS FIXED, THEN A REPEAT OF THE PROBLEM SHOULD NOT OCCUR TWO YEARS LATER. *JB
NHTSA ODI #10152020
39,880 miles · Feb 26, 2006
Fuel System, Gasoline
I BOUGHT A USED 2000 FORD FOCUS AND I WILL BE DRIVING ABOUT 50-55 MPH AND GO TO SLOW DOWN OR STOP AND WHEN I GO TO GIVE IT GAS AND IT HESITATES AND JERKS AND MY MECHANIC SAID THERE WAS A CONCERN WITH THIS VEHICLE ABOUT THE FUEL PUMP AND I WAS JUST WONDERING IF THE DEALER IS DOING ANYTHING TO PREVENT THIS. I STILL HAVE ABOUT 4000…
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I BOUGHT A USED 2000 FORD FOCUS AND I WILL BE DRIVING ABOUT 50-55 MPH AND GO TO SLOW DOWN OR STOP AND WHEN I GO TO GIVE IT GAS AND IT HESITATES AND JERKS AND MY MECHANIC SAID THERE WAS A CONCERN WITH THIS VEHICLE ABOUT THE FUEL PUMP AND I WAS JUST WONDERING IF THE DEALER IS DOING ANYTHING TO PREVENT THIS. I STILL HAVE ABOUT 4000 TILL MY INITIAL WARRANTY RUNS OUT AND PURCHASED THE EXTENDED WARRANTY FOR THE VEHICLE PLEASE HELP ME OUT ERIC PETERS. *JB
NHTSA ODI #10151266
18,875 miles · Feb 23, 2006
Fuel System, Gasoline
I RECEIVED A NOTICE FROM FORD IN 2005 STATING THAT THE FUEL PUMP ON MY 2000 FORD FOCUS HAD SOME DESIGN ISSUES. IT ALSO STATED THAT NOT ALL VEHICLES HAD BEEN AFFECTED BUT SHOULD YOU HAVE ANY ISSUES WITH THE FUEL SYSTEM TO BRING IT TO A DEALERSHIP FOR REPAIR AT NO CHARGE. LAST MONTH MY CHECK ENGINE LIGHT KEPT TURNING ON AND I TO…
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I RECEIVED A NOTICE FROM FORD IN 2005 STATING THAT THE FUEL PUMP ON MY 2000 FORD FOCUS HAD SOME DESIGN ISSUES. IT ALSO STATED THAT NOT ALL VEHICLES HAD BEEN AFFECTED BUT SHOULD YOU HAVE ANY ISSUES WITH THE FUEL SYSTEM TO BRING IT TO A DEALERSHIP FOR REPAIR AT NO CHARGE. LAST MONTH MY CHECK ENGINE LIGHT KEPT TURNING ON AND I TOOK THE CAR IN TO HAVE IT INSPECTED AND MY MECHANIC INFORMED ME THAT THERE WAS AN ISSUE WITH THE FUEL PUMP AND IT WAS SPEWING RAW FUEL INTO THE WHEEL WELL. HE ALSO MENTIONED THAT THIS PART WAS UNDER RECALL FROM THE MANUFACTURER AND REFERRED ME TO A DEALER NEAR BY. UPON ARRIVAL AT THE DEALERSHIP, THEY DISPUTED THE RECALL NOTICE THAT I HAD AND DENIED ME SERVICE. I WAS FORCED TO PAY OUT OF MY OWN POCKET TO REPAIR THE RECALLED ITEM. *NM
NHTSA ODI #10151061
82,000 miles · Feb 8, 2006
Electrical SystemFuel System, Gasoline
DT*: THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. THE DEALER DETERMINED THAT THERE WAS A RECALL ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY (NHTSA RECALL, #06V025000). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFAC…
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DT*: THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. THE DEALER DETERMINED THAT THERE WAS A RECALL ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY (NHTSA RECALL, #06V025000). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FUEL PUMP HAS BEEN REPLACED TWICE. THE IGNITION SWITCH HAS BEEN REPLACED THREE TIMES. UPDATED 3/9/2006 - *NM
NHTSA ODI #10149826
74,900 miles · Jan 31, 2006
Fuel System, Gasoline
THE DAY THE PROBLEM BEGAN MY CAR WAS IDLING VERY ODDLY. THE RPM'S WOULD RACE UP, LIKE I WAS ACCELERATING THEN THE NEXT SECOND IT SEEMED LIKE THE CAR WAS GOING TO DIE. THE CAR HAD OVER A 1/4 OF A TANK OF GAS IN IT. THEN THE CAR JUST QUIT WHILE I WAS DRIVING DOWN THE ROAD. TO FIND OUT IT WAS COMPLETELY OUT OF GAS EVEN THOUGH …
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THE DAY THE PROBLEM BEGAN MY CAR WAS IDLING VERY ODDLY. THE RPM'S WOULD RACE UP, LIKE I WAS ACCELERATING THEN THE NEXT SECOND IT SEEMED LIKE THE CAR WAS GOING TO DIE. THE CAR HAD OVER A 1/4 OF A TANK OF GAS IN IT. THEN THE CAR JUST QUIT WHILE I WAS DRIVING DOWN THE ROAD. TO FIND OUT IT WAS COMPLETELY OUT OF GAS EVEN THOUGH THE GAS GAGE READ 1/4. *NM
NHTSA ODI #10149093
Official recalls
11Feb 1, 2005
CERTAIN PASSENGER VEHICLES WITH FOUR OR FIVE DOORS AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, A BUILD-UP OF CORROSION AT THE PAWL PIVOT AREA OF THE REAR DOOR LATCH CAN CAUSE A BINDING CONDITION OF THE PAWL THAT MAY AFFECT PROPER ENGAGEMENT OF THE PAWL INTO THE CATCH. THE OCCUPANT MAY EXPERIENCE DIFFICULTY OPENING OR CLOSING A REAR DOOR, AND EVENTUALLY THE REAR DOOR MAY NOT LATCH PROPERLY.
Consequence & remedy
Consequence: IF NOT LATCHED PROPERLY, THE DOOR MAY OPEN WHILE THE VEHICLE IS IN MOTION. IF AN OCCUPANT FELL OUT OF THE VEHICLE, PERSONAL INJURIES COULD OCCUR.
Remedy: DEALERS WILL HAVE A LOWER ROCKER SEAL ADDED TO THE DOOR AND HAVE THE REAR DOOR LATCHES EVALUATED FREE OF CHARGE. A LATCH THAT PASSES THE EVALUATION WILL BE LUBRICATED TO PREVENT FUTURE CORROSION. A LATCH THAT DOES NOT PASS THE EVALUATION WILL BE REPLACED. IN ADDITION, A STICKER WILL BE AFFIXED TO THE REAR DOORS ADVISING THE OWNERS TO USE THE RECOMMENDED LUBRICANT. THE RECALL BEGAN ON MARCH 9, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 19, 2003
ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.
Consequence & remedy
Consequence: THIS MAY CAUSE ENGINE HESITATION, LOSS OF POWER, SURGING, AND OTHER SIMILAR SYMPTOMS. OVER TIME, THE FILTER MAY BECOME SUFFICIENTLY BLOCKED TO CAUSE THE ENGINE TO STALL, WHICH COULD RESULT IN A CRASH.
Remedy: THIS ACTION IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN AND IS NOT BEING CONDUCTED UNDER THE SAFETY ACT. ALL OWNERS WILL BE NOTIFIED OF THE PROBLEM, AND DEALERS WILL REPLACE THE FDM WITH A NEW DESIGN AT NO CHARGE IF THE OWNER REPORTS THAT THE VEHICLE EXHIBITS ANY OF THE IDENTIFIED SYMPTOMS. THE FREE REPLACEMENT WILL BE AVAILABLE FOR A PERIOD OF 10 YEARS FOLLOWING THE ORIGINAL PURCHASE OF THE VEHICLE, WITH NO MILEAGE LIMIT. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES EQUIPPED WITH ZETEC ENGINES, LOOSE OR BROKEN ATTACHMENTS AND MISROUTED BATTERY CABLES COULD LEAD TO CABLE INSULATION DAMAGE.
Consequence & remedy
Consequence: THIS, IN TURN, COULD CAUSE THE BATTERY CABLES TO SHORT RESULTING IN HEAT DAMAGE TO THE CABLES. BESIDES HEAT DAMAGE, THE "CHECK ENGINE" LIGHT MAY ILLUMINATE, THE VEHICLE MAY FAIL TO START, OR SMOKE, MELTING, OR FIRE COULD ALSO OCCUR.
Remedy: DEALERS WILL INSPECT THE BATTERY CABLES FOR THE CONDITION OF THE CABLE INSULATION AND PROPER TIGHTENING OF THE TERMINAL ENDS. AS NECESSARY, CABLES WILL BE REROUTED, RETAINING CLIPS INSTALLED, AND DAMAGED BATTERY CABLES REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Nov 6, 2002
CERTAIN PASSENGER VEHICLES HAVE LOOSE PINCH BOLTS THAT SECURE THE LOWER CONTROL ARM TO THE STEERING KNUCKLE HAVE BEEN REPORTED.
Consequence & remedy
Consequence: LOOSE PINCH BOLTS COULD EXHIBIT NOISE, VIBRATION AND, IN EXTREME CASES IF LEFT UNCORRECTED, SEPARATION OF THE JOINT OR FRACTURE OF THE BALL JOINT STUD, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE STEERING KNUCKLE PINCH BOLT FOR TIGHTNESS AND CORRECT AS NECESSARY. OWNER NOTIFICATION BEGAN FEBRUARY 10, 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Aug 8, 2001
VEHICLE DESCRIPTION: PASSENGER CARS, SPORT UTILITY VEHICLES, AND LIGHT AND MEDIUM DUTY PICKUP TRUCKS. A SWITCH LOCATED IN THE PLASTIC COVER OF THE WIPER MOTOR GEAR CASE COULD MALFUNCTION AND OVERHEAT, POTENTIALLY RESULTING IN LOSS OF INTERMITTENT WIPER FUNCTION, LOSS OF WIPER PARK FUNCTION, COMPLETE LOSS OF WIPER FUNCTION, OR IGNITION OF THE PLASTIC COVER MATERIAL. SWITCH MALFUNCTION IS MOST LIKELY TO OCCUR WHEN THE INTERMITTENT SETTING OF THE WIPERS IS BEING USED, OR WHEN SNOW OR ICE OBSTRUCTS THE BLADES FROM RETURNING TO THE "PARKED" POSITION AT THE BOTTOM OF THE WINDSHIELD. THESE VEHICLES WERE BUILT AT THE FOLLOWING ASSEMBLY PLANTS: ATLANTA PLANT FROM 2/11/00 THROUGH 7/31/00; CHICAGO PLANT FROM 2/14/00 THROUGH 8/4/00; KANSAS CITY PLANT FROM 2/26/00 TO 9/4/00; KENTUCKY TRUCK PLANT FROM 2/18/00 TO 8/31/00; MICHIGAN TRUCK PLANT FROM 2/23/00 THROUGH 8/3/00; NORFOLK PLANT FROM 2/21/00 THROUGH 7/27/00; WAYNE STAMPING AND ASSEMBLY PLANT FROM 2/25/00 THROUGH 8/15/00; AND WIXOM PLANT FROM 2/15/00 THROUGH 8/8/00.
Consequence & remedy
Consequence: LOSS OF VISIBILITY WHILE DRIVING INCREASES THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT THE DATE CODE ON THE WIPER MOTOR. MOTORS BUILT WITH THE SUSPECT TIME FRAME WILL HAVE THE WIPER MOTOR GEAR CASE COVER REPLACED. OWNER NOTIFICATION BEGAN AUGUST 20, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Dec 14, 2000
VEHICLE DESCRIPTION: STATION WAGONS AND 3-DOOR VEHICLES. THE SUBJECT VEHICLES HAVE A FOLDING 60/40 SECOND SEAT THAT BECOMES A LOAD FLOOR IN THE FOLDED POSITION. WHEN THE 60% PORTION OF THE SEAT IS FOLDED DOWN AND A LOAD IS APPLIED TO THE FRONT EDGE OF THE LOAD FLOOR, THE OUTBOARD HINGE PIVOT COULD DISENGAGE FROM THE HINGE.
Consequence & remedy
Consequence: IF THE SEAT IS THEN RETURNED TO THE UPRIGHT POSITION WITHOUT RE-ENGAGING THE HINGE PIVOT, THE SEAT AND SEAT BELTS MAY NOT PROVIDE THE INTENDED LEVEL OF PERFORMANCE IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSTALL A REVISED SEAT BACK HINGE PIVOT.
Dec 6, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. A DECKLID WIRE HARNESS CAN FATIGUE AND DEVELOP BROKEN WIRES IN THE BEND AREA OF THE WIRE HARNESS.
Consequence & remedy
Consequence: THIS COULD RESULT IN EITHER A LOSS OF INDIVIDUAL LAMP FUNCTIONS, OR IN THE CASE OF A SHORT OF THE BROKEN WIRES THAT CAUSES A FUSE TO OPEN, IN THE LOSS OF STOP LAMP OR TAIL LAMP FUNCTION. LOSS OF STOP LAMP OR TAIL LAMP FUNCTION COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DECKLID WIRE HARNESS.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL AND AUTOMATIC TRANSMISSION. A SPEED CONTROL CABLE COULD HAVE A CORE WIRE THAT IS LONG ENOUGH TO CATCH ON THE SLEEVE AT THE THROTTLE BODY END OF THE CABLE DURING WIDE-OPEN THROTTLE ACCELERATION.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN REDUCED VEHICLE CONTROL AND, POTENTIALLY, A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND, IF NECESSARY, REPLACE THE SPEED CONTROL CABLE. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Oct 12, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE REAR WHEEL HUB RETAINING NUTS CAN LOOSEN AND ALLOW THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY TO SEPARATE FROM THE VEHICLE.
Consequence & remedy
Consequence: THIS CONDITION COULD RESULT IN A VEHICLE CRASH.
Remedy: DEALERS WILL INSPECT THE REAR WHEEL BEARINGS AND INSTALL A REAR WHEEL RETENTION CAP TO PREVENT LEFT REAR WHEEL SEPARATION. OWNER NOTIFICATION BEGAN OCTOBER 12, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Aug 11, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES. CERTAIN VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." THE RESULTANT HIC(D) VALUE AT ONE TARGET LOCATION AP1, LOCATED ON THE TRIM PANEL AT THE JUNCTURE OF THE A-PILLAR AND ROOF SIDE RAIL, MAY BE GREATER THAN DESIGN INTENT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, AN OCCUPANT CONTACTING THAT LOCATION MAY NOT BE PROVIDED THE INTERIOR IMPACT PROTECTION INTENDED.
Remedy: DEALERS WILL REMOVE THE LEFT AND RIGHT SIDE B-PILLAR AND A-PILLAR TRIM PANELS, REVISE THE HEADLINER EDGE NEAR THE TOPS OF THE A-PILLARS TO ACCEPT THE NEW A-PILLAR TRIM PANELS WITH THEIR ENERGY ABSORBING TUBES, AND INSTALL THE NEW A-PILLAR AND THE OLD B-PILLAR TRIM PANELS.
Dec 3, 1999
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH SPEED CONTROL. THE SPEED CONTROL CABLE END FITTING CAN ALLOW WATER TO ENTER THE SPEED CONTROL SERVO ASSEMBLY. IF THIS OCCURS, CORROSION IN THE SERVO ASSEMBLY COULD DEVELOP AND CAUSE INTERMITTENT SPEED CONTROL OPERATION OR PREVENT THE THROTTLE FROM RETURNING TO IDLE.
Consequence & remedy
Consequence: A THROTTLE THAT DOES NOT RETURN TO IDLE COULD RESULT IN UNEXPECTED ACCELERATION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPEED CONTROL CABLE (WITH A NEW CABLE THAT INCORPORATES A GLASS-FILLED END CAP) AND INSPECT THE ASSEMBLY FOR INTERNAL CORROSION. SERVOS WITH EVIDENCE OF CORROSION WILL ALSO BE REPLACED. OWNERS ARE ADVISED NOT TO USE THE SPEED CONTROL UNTIL THE VEHICLES ARE REPAIRED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
13AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
EA04023 · Rear Door Latch Failure
Opened Aug 18, 2004 · Closed Feb 4, 2005
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004 AS PE04-033 AND UPGRADED ON AUGUST 18, 2004 TO EA04-023.THE COMPLAINANTS ALLEGED THAT THE REAR DOOR LATCHES FAILED TO KEEP THE DOORS IN A CLOSED POSITION, RESULTING IN REAR DOORS COMING OPEN WHILE THE VEHICLES WERE BEING DRIVEN.SOME COMPLAINANTS REPORTED THAT AT TIMESA REAR DOOR, OR DOORS, COULD BE DIFFICULT TO CLOSE.OTHERS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD HAS IDENTIFIED A CONDITION OF CORROSION IN THE PAWL PIVOT AREA OF THE DOOR LATCH ASSEMBLY THAT PREVENTS PROPER ENGAGEMENT OF THE DOOR LATCH CATCH TO THE LATCH STRIKER ON THE VEHICLE BODY.BY LETTER OF FEBRUARY 1, 2005, FORD MOTOR COMPANY NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL ON MODEL YEAR 2000 THROUGH 2002 FOUR AND FIVE-DOOR FOCUS VEHICLES REGISTERED IN, OR ORIGINALLY SOLD IN, CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN. DEALERS WILL INSPECT REAR DOOR LATCHES AND REPLACE BINDING LATCHES AS REQUIRED.DEALERS WILL ALSO LUBRICATE ALL REAR DOOR LATCHES TO PREVENT FUTURE CORROSION AND BINDING.A LOWER ROCKER SEAL WILL ALSO BE ADDED TO THE REAR DOORS. SEE SAFETY RECALL 05V030 FOR DETAILS.
PE04033 · Rear Door Latch Failure
Opened Apr 8, 2004 · Closed Aug 20, 2004
Status: closed (inferred from source dates) · Latches/locks/linkages:doors:latch
THIS INVESTIGATION WAS OPENED ON APRIL 8, 2004, BASED ON 17 REPORTS THAT ONE OR BOTH REAR DOOR LATCHES DID NOT FUNCTION PROPERLY.THE COMPLAINANTS ALLEGED THAT THE DOORS WERE DIFFICULT TO CLOSEAND THAT THE DOOR LATCHES WOULD NOT REMAIN LATCHED WHILE THE VEHICLES WERE BEING DRIVEN, RESULTING IN A DOOR COMING OPEN.SEVERAL OF THE COMPLAINANTS REPORTED THAT CORROSION OF THE DOOR LATCH MECHANISM CAUSED BINDING OF THE LATCH.FORD'S RESPONSE TO THE PRELIMINARY EVALUATION INFORMATION REQUEST PROVIDED 19 CONSUMER REPORTS AND 28 WARRANTY CLAIMS ATTRIBUTED TO THE DOOR LATCH WHERE THE DOORS CAME OPEN WHILE THE VEHICLES WERE BEING DRIVEN.THREE (3) OF THE 17 OPENING ODI REPORTS WERE DUPLICATED IN FORD'S RESPONSE.THIS INVESTIGATION HAS BEEN UPGRADED TO ENGINEERING ANALYSIS EA04-023 FOR FURTHER STUDY.
EA02022 · Engine Stalling
Opened Sep 9, 2002 · Closed Jan 16, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump; Fuel System, Other:delivery:fuel Pump; Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Additional source detail variants (3)
Fuel System, Gasoline:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Fuel System, Other:delivery:fuel Pump
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
Vehicle Speed Control:linkages
CLOGGING OF THE FUEL DELIVERY MODULE (FDM) FILTERS IN THE SUBJECT VEHICLES CAN LEAD TO STALLING AND OTHER RELATED SYMPTOMS.THESE SYMPTOMS BECOME INCREASINGLY OBVIOUS TO THE DRIVER AS THE CLOGGING GRADUALLY INCREASES OVER EXTENDED PERIODS OF DRIVING.STALLING IN THESE VEHICLES IS MOST LIKELY TO OCCUR WHEN ACCELERATING THROUGH A RIGHT HAND TURN SUCH AS MERGING INTO FREEWAY TRAFFIC WHEN THE FUEL LEVEL IN THE FUEL TANK IS LESS THAN 1/4 FULL.MORE THAN 90% OF THE STALLING COMPLAINTS PERTAIN TO THE ORIGINAL DESIGN FDM INSTALLED IN MY 2000 AND 2001 (PARTIAL YEAR) FOCUS VEHICLES. FORD HAS DECIDED TO CONDUCT A CAMPAIGN (03V-482) TO ADDRESS STALLINGIN THESE VEHICLES.THE SMALLER NUMBER AND RATE OF COMPLAINTS ASSOCIATED WITH THE INTERIM AND CURRENT FDM DESIGNS INDICATE IMPROVEMENT BUT ALSO REFLECT A SHORTER TIME IN SERVICE FOR THESE DESIGNS. ACCORDINGLY, ODI WILL MONITOR THE STALLING PERFORMANCE OF MY 2001 - 2002 FOCUS VEHICLES EQUIPPED WITH INTERIM AND CURRENT DESIGN FDMS.
EA02023 · Front Susp Collapse/wheel Separation
Opened Sep 9, 2002 · Closed Feb 19, 2003
Status: closed (inferred from source dates) · Suspension:front; Suspension:front:control Arm; Suspension:front:control Arm:lower Arm; Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Additional source detail variants (4)
Suspension:front:control Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Arm
SEE ATTACHED REPORT.
Suspension:front:control Arm:lower Ball Joint
SEE ATTACHED REPORT.
Suspension:front
SEE ATTACHED REPORT.
EA02017 · Burn Injuries Due To Air Bag Deployment
Opened Aug 16, 2002 · Closed Aug 15, 2003
Status: closed (inferred from source dates) · Air Bags
ALL OF THE CONSUMER COMPLAINTS ALLEGE AN INCIDENT IN WHICH DEPLOYMENT OF THE DRIVER FRONTAL AIR BAG CAUSED SOME TYPE OF BURN INJURY.MOST OF THESE INJURIES ARE DUE TO CONTACT AND/OR ABRASION WITH THE AIR BAG AND ARE OF RELATIVELY MINOR TO MODERATE SEVERITY.IT IS POSSIBLE THAT SOME DRIVERS MAY HAVE SUSTAINED BURN INJURIES TO THE SKIN AS A RESULT OF HOT GASES EXHAUSTING FROM THE VENTS OF THE AIR BAGS IN THE SUBJECT VEHICLES, BUT THE NUMBER OF SUCH INCIDENTS APPEARS TO BE LOW.FURTHER DETAILS OF THE INVESTIGATION ARE CONTAINED IN SUBSEQUENT PAGES OF THIS REPORT.BASED ON THE ABOVE, FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY MAY TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA02014 · Engine Compartment Fires
Opened Jul 31, 2002 · Closed Nov 13, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
PE02044 · Front Suspension Lower Control Arm
Opened May 1, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Suspension
There is no summary currently available
PE02040 · Engine Stalling
Opened Apr 4, 2002 · Closed Sep 9, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
THE PRIMARY CONCERN OF THIS PE IS LOSS OF ENGINE POWER.STALLING MAY OCCUR AT LOW SPEED OR HIGH SPEED.AT THE TIME OF OCCURRENCE THE AVERAGE VEHICLE MILEAGE IS 30,000 MILES.BECAUSE THESE VEHICLES STALL AND/OR HESITATE UNPREDICTABLY, AN INCREASED RISK IS INHERENT TO THESE VEHICLES.IF A DRIVER EXPECTING THIS VEHICLE TO PERFORM AS DESIGNED, IS TRYING TO CROSS AN INTERSECTION OR MERGE INTO TRAFFIC WHEN THE VEHICLE STALLS IT PLACES ALL MOTORISTS WITHIN THE AREA AT RISK.A DISABLED VEHICLE IS VULNERABLE TO COLLISIONS NOT ONLY WITHIN THE ROADWAY, BUT ALSO ALONG SIDE THE ROAD AS IT WAITS FOR ASSISTANCE.
PE02032 · Engine Compartment Fires
Opened Mar 12, 2002 · Closed Jul 31, 2002
Status: closed (inferred from source dates) · Electrical System
No summary supplied.
PE02026 · Inappropriate Air Bag Deployment
Opened Feb 28, 2002 · Closed Sep 18, 2002
Status: closed (inferred from source dates) · Air Bags
There is no summary currently available
PE02020 · Air Bag Burn Injuries/vehicle Fires
Opened Feb 11, 2002 · Closed Aug 16, 2002
Status: closed (inferred from source dates) · Air Bags
INFORMATION DISCLOSED DURING THIS PE SHOWS ALLEGATIONS OF BURN INJURIES RESULTING FROM ABRASION AND/OR TERMAL CAUSES.ALLEGATIONS OF CHEMICAL BURNS ALSO EXIST.SEVERAL INCIDENTS ALLEGE VEHICLES FIRES RESULTING FROM DEPLOYMENT OF THE AIR BAGS.THIS PE HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA) TO FACILITATE A THOROUGH REVIEW OF THE COMPLEX ISSUES IN THIS MATTER.
PE02016 · Rear Wheel Bearing
Opened Feb 8, 2002 · Closed Nov 8, 2002
Status: closed (inferred from source dates) · Wheels
There is no summary currently available
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