NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
510 reports65,000 miles · Apr 18, 2012
Power Train
I HAVE AN ONGOING ISSUE WITH THE TRANSMISSION DE-ENGAGING WHEN THE TEMPERATURE OF THE TRANSMISSION WARMS UP. WHEN I ACCELERATE WHEN PASSING OR USING THE CRUISE CONTROL THE TRANSMISSION WILL DIS-ENGAGE LEAVING ME WITH NO FORWARD POWER, I MUST PUT THE CAR IN NEUTRAL AND HOPE IT ENGAGES ALL THE WHILE ALMOST BEING RUN OVER BY TWO S…
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I HAVE AN ONGOING ISSUE WITH THE TRANSMISSION DE-ENGAGING WHEN THE TEMPERATURE OF THE TRANSMISSION WARMS UP. WHEN I ACCELERATE WHEN PASSING OR USING THE CRUISE CONTROL THE TRANSMISSION WILL DIS-ENGAGE LEAVING ME WITH NO FORWARD POWER, I MUST PUT THE CAR IN NEUTRAL AND HOPE IT ENGAGES ALL THE WHILE ALMOST BEING RUN OVER BY TWO SEMI-TRUCKS. THIS HAPPENED ALMOST A DOZEN TIMES DOWN AND BACK ON MY TRIP FROM BUFFALO TO PEAPACK NJ ON MONDAY 4/16/2012. THIS IS A KNOW PROBLEM THAT FORD IS AWARE ON THE FIVE HUNDRED MODEL, MONTEGO AND SOME FUSION MODELS. MANY START TO FAIL AT LESS THAN 30,000 MILES AND HAPPENED AT 65,000 MILES ON MY VEHICLE. I CONSIDER THIS AN EXTREMELY DANGEROUS SITUATION AND AMAZED NO ONE HAS BEEN KILLED DUE TO THESE DEFECTIVE TRANSMISSIONS. THE FORD FORUM HAS OVER 10 PAGES OF COMPLAINTS REGARDING THIS PROBLEM. FORD TOLD ME THEY WOULD NOT DO ANYTHING UNLESS THERE WAS A RECALL.
NHTSA ODI #10456240
128,000 miles · Apr 18, 2012
Power Train
I HAD THE NEED TO AVOID AN ACCIDENT BY SUDDENLY CHANGING LANES BUT WHEN I STEP ON THE GAS PEDAL MY TRANSMISSION FAILED TO SHIFT TO HIGHER SPEED. INSTEAD TWO CLUNKING SOUNDS TOOK PLACE BEFORE FINALLY SWITCHING INTO HIGHER GEAR .I WAS ABLE TO AVOID THE CAR IN FRONT OF ME , BUT NOW THE CAR BEHIND ME ALMOST REAR ENDED US. THIS…
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I HAD THE NEED TO AVOID AN ACCIDENT BY SUDDENLY CHANGING LANES BUT WHEN I STEP ON THE GAS PEDAL MY TRANSMISSION FAILED TO SHIFT TO HIGHER SPEED. INSTEAD TWO CLUNKING SOUNDS TOOK PLACE BEFORE FINALLY SWITCHING INTO HIGHER GEAR .I WAS ABLE TO AVOID THE CAR IN FRONT OF ME , BUT NOW THE CAR BEHIND ME ALMOST REAR ENDED US. THIS WOULD HAVE CREATED A FATAL CHAIN REACTION WE COULD HAVE BEEN CRUSHED IN. I FOUND OUT THIS CARS HAVE A GREAT AMOUNT OF FAILURES ON RECORD FORD 500 2005 PLEASE HELP *JS
NHTSA ODI #10455642
32,724 miles · Apr 16, 2012
VisibilityInjury
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN A LOUD POP WAS HEARD AND SUDDENLY, THE SUN ROOF GLASS EXPLODED. THE GLASS SHATTERED INSIDE OF THE VEHICLE AND THE CONTACT SUFFERED INJURY TO THE EYE FROM SMALL FRAGMENTS OF GLASS ENTERING THE EYE. THE VEHICLE WAS MANEUVERED TO THE SI…
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TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN A LOUD POP WAS HEARD AND SUDDENLY, THE SUN ROOF GLASS EXPLODED. THE GLASS SHATTERED INSIDE OF THE VEHICLE AND THE CONTACT SUFFERED INJURY TO THE EYE FROM SMALL FRAGMENTS OF GLASS ENTERING THE EYE. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE REAR TRUNK AND REAR BUMPER SUSTAINED SEVERE SCRATCHES. THE WAS TAKEN TO A COLLISION CENTER FOR REPAIR. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FRONT DRIVER SIDE WINDOW GLASS EXHIBITED SPIDER CRACKS. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 32,724.
NHTSA ODI #10455330
84,000 miles · Apr 13, 2012
Electrical SystemFire
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED THAT SMOKE FILLED THE INTERIOR. THE CONTACT THEN NOTICED THAT THE TRUNK LIGHT WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO ONE WAS INJURED. THE CONTACT CALLED THE MA…
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TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, HE NOTICED THAT SMOKE FILLED THE INTERIOR. THE CONTACT THEN NOTICED THAT THE TRUNK LIGHT WAS ON FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS NOT CALLED AND NO ONE WAS INJURED. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 84,000.
NHTSA ODI #10455219
80,000 miles · Apr 13, 2012
Power Train
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FAILED AND THE REVERSE LIGHTS ILLUMINATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THA…
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TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL FAILED AND THE REVERSE LIGHTS ILLUMINATED ERRONEOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ADVISED THE CONTACT THAT THE PCM MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 125,000.
NHTSA ODI #10455121
95,215 miles · Apr 10, 2012
Engine And Engine Cooling
THE CAR PERIODICALLY LURCHED AND SURGED. FINALLY, IT WOULD NOT START. THE DEALER DETERMINED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. BASED ON INFORMATION FROM THE DEALER AND FROM THIS WEBSITE, IT APPEARS THAT THIS IS A COMMON PROBLEM ON CERTAIN FORD MODELS. IF THIS PROBLEM IS AS WIDE-SPREAD AS IT APPEARS, THERE SHOUL…
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THE CAR PERIODICALLY LURCHED AND SURGED. FINALLY, IT WOULD NOT START. THE DEALER DETERMINED THAT THE ELECTRONIC THROTTLE BODY WAS DEFECTIVE. BASED ON INFORMATION FROM THE DEALER AND FROM THIS WEBSITE, IT APPEARS THAT THIS IS A COMMON PROBLEM ON CERTAIN FORD MODELS. IF THIS PROBLEM IS AS WIDE-SPREAD AS IT APPEARS, THERE SHOULD BE A RECALL. *TR
NHTSA ODI #10454666
109,550 miles · Apr 9, 2012
Engine And Engine CoolingFire
BEING STOPPED AT AN ATM, MY CAR BEGAN TO SMOKE. PULLED OVER INTO THE BANK PARKING LOT TO SEE IF IT WAS OVER HEATING. THE WHITE SMOKE WOULD NOT SUBSIDE AND BEGAN GETTING WORSE. DIALED 911 AND A FIRETRUCK CAME OUT OPENED THE HOOD AND EXTINGUISHED A FIRE UNDER THE HOOD. PRIOR TO THE TRUCK ARRIVING, A LOUD BANG OCCURRED UNDER TH…
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BEING STOPPED AT AN ATM, MY CAR BEGAN TO SMOKE. PULLED OVER INTO THE BANK PARKING LOT TO SEE IF IT WAS OVER HEATING. THE WHITE SMOKE WOULD NOT SUBSIDE AND BEGAN GETTING WORSE. DIALED 911 AND A FIRETRUCK CAME OUT OPENED THE HOOD AND EXTINGUISHED A FIRE UNDER THE HOOD. PRIOR TO THE TRUCK ARRIVING, A LOUD BANG OCCURRED UNDER THE HOOD. *TR
NHTSA ODI #10454489
80,000 miles · Mar 30, 2012
Electrical System
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION AND THE REVERSE LIGHT WAS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WE…
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TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION AND THE REVERSE LIGHT WAS ILLUMINATED. THE FAILURE RECURRED INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED WHO STATED THERE WERE NO RECALLS FOR THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 109,102.
NHTSA ODI #10453550
Mileage unknown · Mar 14, 2012
Vehicle Speed Control
I NOTICE YEARS AGO THAT WHEN I WOULD BE BACKING UP OR PULLING INTO A PARKING SPOT THAT MY CAR WOULD WANT TO ACCELERATE OR JUST SPEED UP. I WOULD BE BARELY PRESSING ON THE BRAKE BECAUSE I WAS LETTING THE CAR USE IT'S IDLENESS SPEED TO BACK OUT OF THE SPACE OR PULL INTO THE PARKING SPACE. MY HUSBAND THOUGHT IT WAS BECAUSE I WAS US…
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I NOTICE YEARS AGO THAT WHEN I WOULD BE BACKING UP OR PULLING INTO A PARKING SPOT THAT MY CAR WOULD WANT TO ACCELERATE OR JUST SPEED UP. I WOULD BE BARELY PRESSING ON THE BRAKE BECAUSE I WAS LETTING THE CAR USE IT'S IDLENESS SPEED TO BACK OUT OF THE SPACE OR PULL INTO THE PARKING SPACE. MY HUSBAND THOUGHT IT WAS BECAUSE I WAS USING THE ADJUSTABLE FOOT PEDAL. HE DOES NOT DRIVE THE CAR VERY MUCH. SHORTLY AFTER THIS ALL STARTED WE PURCHASED ME ANOTHER CAR, I STOP DRIVING MY FORD 500 VERY MUCH. IT SITS IN THE GARAGE A LOT. I LET MY DAUGHTER USE THE CAR ONCE AND SHE COMPLAIN OF THE SAME THING HAPPENING TO HER AND HOW IT SCARED HER. I AM ALSO SCARED OF IT AND ONLY DRIVE IT IN EMERGENCY AND I ALWAYS TRY TO BE PREPARED TO EXPECT THIS TO HAPPEN. IT HAS NO PATTERN OF WHEN OR HOW IT HAPPENS IT ALL UNEXPECTED, WORKING PROPERLY ONE MINUTE AND SPEEDING UP THE NEXT. THIS CAR HAS ONE OTHER ISSUE WHEN IT RAINS IT LEAKS WE FIND WATER IN THE FLOOR ON THE DRIVER SIDE FLOOR. THIS CAR IS AVAILABLE FOR TESTING IF NEEDED BECAUSE WE HAVE A 2ND CAR THAT I DRIVE BECAUSE OF THIS ISSUE. WE KEEP IT BECAUSE IT IS PAID FOR. *TR
NHTSA ODI #10451586
88,000 miles · Mar 12, 2012
Engine And Engine CoolingFuel System, GasolineVehicle Speed Control
SINCE 2007 THE CAR INTERMITTENTLY WILL PERIODICALLY LUNG FORWARD AND IT IS ALMOST IMPOSSIBLE TO CONTROL THE CAR. THIS HAS HAPPENED SEVERAL TIMES SINCE JUNE 2007 (88,000 MILES). EVEN HARD BRAKING DOES NOT NECESSARILY STOP THE CAR...I HAVE HAD TO PUT THE CAR IN NEUTRAL THE ENGINE REVS UP AS IF I AM TOUCHING THE ACCELERATOR (AND …
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SINCE 2007 THE CAR INTERMITTENTLY WILL PERIODICALLY LUNG FORWARD AND IT IS ALMOST IMPOSSIBLE TO CONTROL THE CAR. THIS HAS HAPPENED SEVERAL TIMES SINCE JUNE 2007 (88,000 MILES). EVEN HARD BRAKING DOES NOT NECESSARILY STOP THE CAR...I HAVE HAD TO PUT THE CAR IN NEUTRAL THE ENGINE REVS UP AS IF I AM TOUCHING THE ACCELERATOR (AND MY FOOT IS NOT ON THE PEDAL) AND I SHUT THE CAR OFF. TURNING THE CAR BACK ON DOES NOT NECESSARILY REMEDY THE PROBLEM. IN ADDITION, THE CAR ROUTINELY GOES INTO FAIL SAFE ENGINE MODE OR CUTS OFF WHILE I AM DRIVING AT A REASONABLE RATE OF SPEED BOTH ON RURAL ROADS AND HIGHWAYS. THIS CAR IS A HAZARD TO DRIVE, MORE SO IN THE WARMER MONTHS...MY THOUGHT IS SOMETHING MUST GET OVERHEATED BUT WHAT I DO NOT KNOW. *TR
NHTSA ODI #10451283
Official recalls
2Oct 5, 2006
ON CERTAIN PASSENGER VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING STATES: ALASKA, COLORADO, CONNECTICUT, DELAWARE, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, MONTANA, NEBRASKA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, NORTH DAKOTA, OHIO, PENNSYLVANIA, RHODE ISLAND, SOUTH DAKOTA, UTAH, VERMONT, WEST VIRGINIA, WISCONSIN, AND WYOMING. THE SIDE DOOR LATCH MECHANISMS MAY EXPERIENCE WATER INTRUSION ALLOWING THE LATCH MECHANISM TO FREEZE IN COLD WEATHER.
Consequence & remedy
Consequence: AS A RESULT, THE DOOR LATCH PAWL MAY NOT RETURN TO THE LATCH POSITION WHEN THE DOOR IS CLOSED, AND THE DOOR COULD OPEN WHILE THE VEHICLE IS MOVING.
Remedy: DEALERS WILL INSTALL A SHIELD OVER THE FRONT LATCHES; SEAL A DRAIN HOLE IN THE REAR WINDOW TRIM MOLDING ON THE FREESTYLE REAR SIDE DOORS; AND APPLY GREASE TO ALL FRONT AND REAR SIDE-DOOR LATCH MECHANISMS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 8, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Nov 9, 2005
ON CERTAIN PASSENGER VEHICLES, THE STRAPS THAT SECURE THE FUEL TANK TO THE VEHICLE BODY MAY BREAK, CAUSING THE FUEL TANK AND FUEL TANK HEAT SHIELD TO DROP ON THE DRIVESHAFT (ALL WHEEL DRIVE VEHICLES) OR EXHAUST SYSTEM (FRONT WHEEL DRIVE VEHICLES).
Consequence & remedy
Consequence: IF THIS HAPPENS, DRIVERS MAY NOTICE A NOISE OR A FUEL LEAK. A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE BOTH FUEL TANK STRAPS. THE RECALL BEGAN ON DECEMBER 1, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE11018 · Idle Instability
Opened May 11, 2011 · Closed Feb 7, 2013
Status: closed (inferred from source dates) · Vehicle Speed Control
On November 29, 2012, Ford Motor Company (Ford) initiated Customer Satisfaction Program 12N03 to extend warranty coverage terms for repair of engine idle RPM surge caused by throttle body deposits in all model year (MY) 2005 through 2007 Ford Freestyle, Five Hundred and Mercury Montego vehicles.The program extends the coverage for up to 10 years of service or 150,000 miles from the warranty start date of the vehicle (all vehicles are eligible for the program through May 31, 2013, regardless of mileage).Dealers will repair vehicles exhibiting the condition by removing and cleaning the throttle body and reprogramming the PCM with software containing an updated idle speed control strategy.According to Ford, some of the affected vehicles may experience momentary, intermittent engine idle RPM surge (idle flare) when stopped or during low speed driving maneuvers such as in a parking lot or driveway.Unstable idle speed control (dips and flares) around the target engine speed (700 rpm) can occur in vehicles with deposit build-up in the throttle body when the system adjusts engine speed in response to changes in engine load, typically from power steering application or air-conditioner compressor cycling.Idle speed control logic is only active at vehicle speeds below 3.5 mph and when the accelerator pedal is not applied.Ford testing of a vehicle with a worst case throttle body measured a maximum idle flare of 1360 RPM lasting approximately 1 second, which Ford indicated was consistent with system design to limit vehicle speed and acceleration in idle control mode.Ford indicated that the test vehicle was held in place with normal brake effort and that vehicle speed remained under 4 mph without the brake pedal applied.In addition to throttle body deposit accumulation, symptoms associated with the condition may include Check Engine lamp illumination and diagnostic trouble codes (DTCs) P0505, P0506 or P061B.Ford attributed the surge condition to changes in idle air flow resulting from the progressive buildup of deposits in the throttle body from normal Positive Crankcase Ventilation (PCV) system operation.This condition was not adequately compensated for in the original Powertrain Control Module (PCM) calibration.Ford issued a technical service bulletin on August 15, 2011 (TSB 11-8-5), releasing an updated powertrain control calibration for vehicles with CVT transmissions.On October 19, 2011, Ford issued a second bulletin (TSB 11-10-21) superseding TSB 11-8-5 and including updated powertrain control calibration for vehicles with 6-speed transmissions.Prior to Ford issuing the TSB?s, owner?s experiencing the alleged defect either received no repairs, if dealers could not duplicate the condition, or had the throttle body cleaned or replaced, which only provided temporary correction until the throttle deposit build-up returned.Ford?s revised powertrain calibrations appear to be effective remedies for the idle instability caused by build-up of throttle body deposits.However, even after the TSB?s were released, many owners experiencing the condition continued to have difficulty with proper diagnosis and repair as dealers were often either unable to duplicate the condition or were unfamiliar with the new repair procedures.Ford's new program addresses those concerns.NHTSA's testing and complaint analysis indicate that the idle speed control issue in the subject vehicles can only occur at very low speeds, are very brief events, are easily controlled by moderate brake pedal forces and result in minor increases in vehicle speed even with no braking.This investigation is closed.The closing of this in
PE07058 · Instrument Cluster Failure
Opened Nov 16, 2007 · Closed Mar 11, 2008
Status: closed (inferred from source dates) · Electrical System: Instrument Cluster/panel
THE SUBJECT VEHICLES EXPERIENCE A LOSS OF PROPER INSTRUMENT CLUSTER OPERATION.TYPICALLY, THE PROBLEM APPEARS AS THE NEEDLE ON THE GAUGE (SPEEDOMETER, TACHOMETER, FUEL, AND/OR TEMPERATURE) SWEEPS AND RESETS INTERMITTENTLY.FORD REPORTS THE PROBLEM AS MOMENTARY POWER INTERRUPTION CAUSES THE GAUGES TO SWEEP AND THEN RECOVER TO NORMAL FUNCTION.IN AUGUST 2006, FORD ISSUED A TECHNICAL SERVICE BULLETIN (TSB 06-17-9) TO PROVIDE GUIDELINES TO SERVICE TECHNICIANS FOR DIAGNOSIS AND REPAIR OF THIS CONDITION.ODI'S REVIEW OF FORD'S RESPONSE TO THE AGENCY'S INFORMATIONREQUEST LETTER REVEALS THAT THE MAJORITY OF THE REPORTS TO FORD (63%) INDICATE THAT THE INSTRUMENT CLUSTER WOULD EXPERIENCE INTERMITTENT LOSS OF POWER.FORD REPORTS THAT THISLASTS FOR ONLY A FEW SECONDS.ALSO FORD STATES, THE VEHICLE'S EXTERIOR LIGHTING WOULD NOT FAIL TO ILLUMINATE EVEN IN THE EVENT OF POWER INTERRUPTION TO THE CLUSTER BECAUSE THE EXTERIOR LIGHTS ARE POWERED SEPARATELY AND DO NOT RELY ON ANY SIGNAL FROM THE CLUSTER.ADDITIONALLY, ODI CONTACTED COMPLAINANTS WHO AFFIRMED THE INTERMITTENT CONDITION AND THAT NONE OF THE EXTERIOR LIGHTS ON THE SUBJECT VEHICLES WOULD BE AFFECTED BY POWER INTERRUPTIONS TO THE INSTRUMENT CLUSTER.ODI LAST RECEIVED A REPORT REGARDING THIS ISSUE IN AUGUST OF 2007.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.ODI WILL HOWEVER CONTINUE TO MONITOR THE ISSUE AND WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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