NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
91 reports28,000 miles · Mar 22, 2021
Air Bags
AROUND 25,000 MILES THE FRONT AIRBAG LIGHT STAYED ON.IT WENT OFF AFTER DRIVING A FEW MILES.THEN ON A LONG TRIP IS CAME ON AGAIN AND HASN'T GONE OFF---MILEAGE IS 33280.THIS TRUCK HAS NOT BEEN IN A COLISION,WRECK OR ANYTHING.ITS BEEN BABIED SINCE NEW.LIGHT CAME ON WHILE DRIVING.ON THE HIWAY. SEATS MIGHT HAVE BEEN ADJUSTED AND MOVE…
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AROUND 25,000 MILES THE FRONT AIRBAG LIGHT STAYED ON.IT WENT OFF AFTER DRIVING A FEW MILES.THEN ON A LONG TRIP IS CAME ON AGAIN AND HASN'T GONE OFF---MILEAGE IS 33280.THIS TRUCK HAS NOT BEEN IN A COLISION,WRECK OR ANYTHING.ITS BEEN BABIED SINCE NEW.LIGHT CAME ON WHILE DRIVING.ON THE HIWAY. SEATS MIGHT HAVE BEEN ADJUSTED AND MOVED SEVERAL TIMES. I HAVE TRIED WIGGILING WIRES UNDER SEAT---NO HELP.I KNOW THERE HAS BEEN AIRBAG RECALL--MY TRUCK IS A 2014,MIGHT HAVE BEEN MADE IN 2013??? PLEASE HELP WITH THE PROBLEM. THANK YOU.
NHTSA ODI #11404282
175,000 miles · Jan 19, 2021
SteeringSuspension
2014 F-350 FRONT END / STEERING SHAKING KNOWN AS THE DEATH WOBBLE. ONLY WAY TO STOP THE SHAKING WAS TO REDUCE SPEED UNDER 50 MPH. THIS HAS PREVIOUSLY OCCURRED IN 8/2018 WITH APPROX 116K MILES ON THE TRUCK. VEHICLE WAS CHECKED MORE THAN ONCE AT SERVICE LOCATION, INCLUDING BRAKES, TIRES, ALIGNMENT,...BUT COULD NOT FIND A PROBLE…
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2014 F-350 FRONT END / STEERING SHAKING KNOWN AS THE DEATH WOBBLE. ONLY WAY TO STOP THE SHAKING WAS TO REDUCE SPEED UNDER 50 MPH. THIS HAS PREVIOUSLY OCCURRED IN 8/2018 WITH APPROX 116K MILES ON THE TRUCK. VEHICLE WAS CHECKED MORE THAN ONCE AT SERVICE LOCATION, INCLUDING BRAKES, TIRES, ALIGNMENT,...BUT COULD NOT FIND A PROBLEM. DIFFERENT "FIXES" WERE TRIED, WHICH INCLUDED TRACK BAR AND TIE ROD REPLACEMENT. AFTER 2ND TRACK BAR AND BALL JOINT REPLACEMENT, ISSUE SEEMED TO BE RESOLVED. HOWEVER, THE DEATH WOBBLE HAS RETURNED. CURRENT MILEAGE IS NO APPROX 175K MILES. THIS IS A KNOWN ISSUE BY FORD, YET THERE HAVE BEEN NO RECALLS TO FIX THE ISSUE. TRUCK WILL BE RETURNING TO REPAIR FACILITY THIS WEEK, COSTING MORE MONEY OUT OF MY POCKET, TO HOPEFULLY PUT ANOTHER BAND-AID ON THE PROBLEM.
NHTSA ODI #11388910
3 miles · Jan 11, 2021
Forward Collision AvoidanceSteeringVehicle Speed ControlCrash
LOST CONTROL OF STEERING BRAKING AND SPEED .IT HAS HAPPEN 3 TIMES TWICE WITH MY SON . 1ST TIME WAS ABOUT A MONTH PRIOR TO THE BIG ONE . DRIVING IN A CONSTRUCTION ZONE. SO NOT ABOUT 45MPH HIT A POTHOLE BRAKES STARTED INTERMITTENTLY HITTING ALL DIFFERENT SIDES . VERY DIFFICULT TO CONTROL. ALMOST HIT CONCRETE WALL. 2ND TIME WITH …
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LOST CONTROL OF STEERING BRAKING AND SPEED .IT HAS HAPPEN 3 TIMES TWICE WITH MY SON . 1ST TIME WAS ABOUT A MONTH PRIOR TO THE BIG ONE . DRIVING IN A CONSTRUCTION ZONE. SO NOT ABOUT 45MPH HIT A POTHOLE BRAKES STARTED INTERMITTENTLY HITTING ALL DIFFERENT SIDES . VERY DIFFICULT TO CONTROL. ALMOST HIT CONCRETE WALL. 2ND TIME WITH SIMILAR TO THE 1ST ONE HOWEVER ON HIGHWAY GOING 75MPH IT TOOK CONTROL WHILE IN MOTION. WE ALMOST WRECKED 3RD TIME HAPPENED ON A DIRT ROAD ON A CURVE NO CONTROL OVER STEERING BRAKES HIT ALL FOR DIFFERENT AREAS AT DIFFERENT TIMES. BRAKES HIT SO HARD ON THE DRIVER'S SIDE CONSISTENTLY IT BROKE THE TIE ROD AND THE ARM SLEEVE SLAMMING US INTO A DIRT BANK ON THE RIGHT SIDE AND SOME TREES DAMAGING OUR VEHICLE SEPARATING ARM SLEEVE AND TYROD.. WE CALLED FORD DEALER LET THEM KNOW WHAT HAPPENED THEY SAID NO RECALLS ON OUR VIN THEY WOULD FIX BUT OUT OF OUR POCKET. WE HAD TO CALL INS TO COVER EXTERIOR DAMAGE AS A RESULT MY BRAND NEW TIRES WORE COMPLETELY NO ONE SEEMS TO WANT TO HELP
NHTSA ODI #11387538
65,000 miles · Dec 15, 2020
SteeringSuspension
THE TRUCK GOES INTO AND UNCONTROL ABLE WOBBLE WHEN YOU HIT A BUMP OR BUMPS IN THE ROAD, UNDER BRAKING CONDITIONS, AND ALSO JUST DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 55 AND 75 MILES AN HOUR. THIS WOBBLE HAS OCCURRED ON THE HIGHWAY IN DRY AND WET CONDITIONS. TWO DIFFERENT MECHANICS HAVE VERIFIED THAT THERE ARE NO LOOSE OR WOR…
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THE TRUCK GOES INTO AND UNCONTROL ABLE WOBBLE WHEN YOU HIT A BUMP OR BUMPS IN THE ROAD, UNDER BRAKING CONDITIONS, AND ALSO JUST DRIVING DOWN THE ROAD AT SPEEDS BETWEEN 55 AND 75 MILES AN HOUR. THIS WOBBLE HAS OCCURRED ON THE HIGHWAY IN DRY AND WET CONDITIONS. TWO DIFFERENT MECHANICS HAVE VERIFIED THAT THERE ARE NO LOOSE OR WORN PARTS. THE VEHICLE HAS APPROXIMATELY 70,000 MILES ON IT. THIS TRUCK IS A 2014 F350 KING RANCH.
NHTSA ODI #11383599
Mileage unknown · Dec 14, 2020
Power TrainSuspensionUnknown Or Other
WHEN DRIVING DOWN THE HIGHWAY INTERSTATE 25 IN COLORADO. TRAVELING APPROXIMATELY 75 MPH. I EXPERIENCED SEVERE VIBRATION IN THE FRONT END OF THE TRUCK. VIBRATION WOULD NOT GO AWAY UNTIL I SLOWED TO ALMOST A COMPLETE STOP. THIS ONLY HAPPENED AFTER I HIT A BUMP ON THE HIGHWAY CAUSING THE FRONT END TO START VIBRATING AND IT PROGRESS…
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WHEN DRIVING DOWN THE HIGHWAY INTERSTATE 25 IN COLORADO. TRAVELING APPROXIMATELY 75 MPH. I EXPERIENCED SEVERE VIBRATION IN THE FRONT END OF THE TRUCK. VIBRATION WOULD NOT GO AWAY UNTIL I SLOWED TO ALMOST A COMPLETE STOP. THIS ONLY HAPPENED AFTER I HIT A BUMP ON THE HIGHWAY CAUSING THE FRONT END TO START VIBRATING AND IT PROGRESSIVELY GOT WORSE. I RECENTLY HAD TWO OF MY TIRE RODS CHANGED NEW BRAKES PUT ON THE TRUCK IN MY TIRES ROTATED AND PROPERLY INFLATED. THESE CANNOT BE CAUSING THE PROBLEM THERE MUST BE SOMETHING ELSE HAPPENING.
NHTSA ODI #11383409
107,000 miles · Nov 29, 2020
Unknown Or Other
ANY TIME I'M OVER 60MPH AND HIT A BUMP OR BRIDGE JOINT THE WHOLE TRUCK WOBBLES DANGEROUSLY AND HAVE TO HIT THE BRAKES SLOW DOWN AND PULL OFF THE SIDE OF THE ROAD. THIS HAS CAUSED ME TO ALMOST BE IN A CAR ACCIDENT MULTIPLE TIMES ENDANGERING ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD. I'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP …
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ANY TIME I'M OVER 60MPH AND HIT A BUMP OR BRIDGE JOINT THE WHOLE TRUCK WOBBLES DANGEROUSLY AND HAVE TO HIT THE BRAKES SLOW DOWN AND PULL OFF THE SIDE OF THE ROAD. THIS HAS CAUSED ME TO ALMOST BE IN A CAR ACCIDENT MULTIPLE TIMES ENDANGERING ME, MY FAMILY, AND OTHER DRIVERS ON THE ROAD. I'VE TAKEN IT IN MULTIPLE TIMES TO THE SHOP AND THEY CAN'T FIGURE OUT WHAT THE ISSUE IS. MY TRUCK IS STOCK AND HAS NEVER BEEN IN AN ACCIDENT BEFORE. I HAVE GOTTEN NEW TIRES, BRAKES, AND ROTORS IN THE PROCESS OF TRYING TO FIX THE DEATH WOBBLE AND NOTHING HAS FIXED THE PROBLEM. I WENT ONLINE AND HAVE FOUND MULTIPLE PEOPLE THAT HAVE EXPERIENCED THE SAME PROBLEM.
NHTSA ODI #11376996
86,985 miles · Nov 13, 2020
Steering
13NOV2020 AT 10:30-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE F…
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13NOV2020 AT 10:30-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE FOR THE DANGEROUS LOSS OF STEERING CONTROL IS WHEN VEHICLE CROSSES OVER A NON-PARALLEL BRIDGE EXPANSION JOINT. THIS VEHICLE IS ONE OF MULTIPLE VEHICLES IN THE FLEET WITH SAME PROBLEM. A DUPLICATE VEHICLE SAFETY COMPLAINT WAS ALREADY FILED FOR VIN [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11374517
146,191 miles · Nov 13, 2020
Steering
13NOV2020 AT 10:13-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE F…
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13NOV2020 AT 10:13-H WHILE VEHICLE IS IN MOTION AT SPEEDS 50-55 AND HIGHER THE STEERING WHEEL SHAKES SO VIOLENTLY THAT SAFE CONTROL OF VEHICLE IS LOST UNTIL VEHICLE IS COMPLETELY STOPPED. THIS STEERING VIBRATION PROBLEM CAN BE FOUND AT NUMEROUS PLACES ON THE INTERNET AND FORD IS ALREADY AWARE OF PROBLEM. THE MOST LIKELY PLACE FOR THE DANGEROUS LOSS OF STEERING CONTROL IS WHEN VEHICLE CROSSES OVER A NON-PARALLEL BRIDGE EXPANSION JOINT. THIS VEHICLE IS ONE OF MULTIPLE VEHICLES IN THE FLEET WITH SAME PROBLEM. A DUPLICATE VEHICLE SAFETY COMPLAINT IS BEING FILED FOR VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11374515
130,000 miles · Aug 26, 2020
SteeringWheels
THE FORD DEATH WOBBLE. VIOLENT SHAKING IN WHEELS AND STEERING WHEEL. ALMOST CRASHED, ALMOST HIT BY SEMI TRUCK. VERY SCARY! I WAS ON HWY 80, HEADED TO RENO FROM CALIFORNIA.
NHTSA ODI #11351456
240,000 miles · Jun 30, 2020
SteeringSuspensionWheels
WHILE TRAVELING AT INTERSTATE SPEED OF 60-70 MPH MY F350 WILL START VIOLENTLY SHAKING, WHAT IS COMMONLY KNOW AS THE DEATH WOBBLE. IT CAN ONLY BE STOPPED BY SHARPLY BRAKING THE VEHICLE. I HAVE EXPERIENCED THIS VIOLENT SHAKING MORE THAN 20 TIMES DURING THE LAST TWO YEARS. I HAVE HAD SEVERAL DIFFERENT VENDORS RECOMMEND AND M…
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WHILE TRAVELING AT INTERSTATE SPEED OF 60-70 MPH MY F350 WILL START VIOLENTLY SHAKING, WHAT IS COMMONLY KNOW AS THE DEATH WOBBLE. IT CAN ONLY BE STOPPED BY SHARPLY BRAKING THE VEHICLE. I HAVE EXPERIENCED THIS VIOLENT SHAKING MORE THAN 20 TIMES DURING THE LAST TWO YEARS. I HAVE HAD SEVERAL DIFFERENT VENDORS RECOMMEND AND MAKE REPAIRS. FOR EXAMPLE, U-JOINT, STABILIZER SHOCK, TIE RODS, SHOCKS, ALIGNMENT. I CONTINUE TO HAVE INCIDENCES WITH THE FRONT GOING OUT OF CONTROL. VERY CONCERNED FOR MY SAFETY AND THE SAFETY OF OTHERS ON THE ROAD BECAUSE OF THE NEED TO BRAKE IN ORDER TO BRING THE SHAKING UNDER CONTROL. THIS IS A COMMON PROBLEM FOR THE FORD F250 AND F350 AND I AM AT A LOSS THAT IT IS NOT IDENTIFIED FOR A RECALL TO ENSURE THE SAFETY OF OWNERS AND OTHER TRAVELING ON
NHTSA ODI #11331643
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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