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2012 Ford F-350

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Ford F-350 do not stand out strongly from the model-year median of 93.

About this comparison →

When problems were reported

Mileage at the reported incident

109 reports with mileage · 40 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Suspension. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports3 injury reports

What owners actually said

149 reports
300 miles · May 6, 2013
Power TrainCrashInjury

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT THE IGNITION WAS STARTED AND HE SHIFTED FROM FOUR WHEEL LOW TO FOUR WHEEL HIGH RANGE. ONCE THE GEAR LEVER WAS PLACED IN REVERSE, THE TRANSFER CASE FAILED TO RESPOND, ACCOMPANIED BY AN ABNORMALLY LOUD GRINDING NOISE. THE VEHICLE THEN UNEXPECTEDLY ACCELERATED IN RE…

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TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT THE IGNITION WAS STARTED AND HE SHIFTED FROM FOUR WHEEL LOW TO FOUR WHEEL HIGH RANGE. ONCE THE GEAR LEVER WAS PLACED IN REVERSE, THE TRANSFER CASE FAILED TO RESPOND, ACCOMPANIED BY AN ABNORMALLY LOUD GRINDING NOISE. THE VEHICLE THEN UNEXPECTEDLY ACCELERATED IN REVERSE, WHICH RESULTED IN A CRASH. THE CONTACT SUSTAINED NERVE DAMAGE TO THE SPINAL CORD AND SEVERE INJURIES TO THE HANDS. A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THERE WAS ALSO A STRONG AMMONIA ODOR THAT EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE SHIFTER CONTROL AND TRANSFER CASE WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY WERE STILL UNABLE TO REMEDY THE PROBLEM. THE CONTACT ALSO MENTIONED THAT THE GEAR WOULD NOT SHIFT FROM REVERE TO DRIVE PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 300.

NHTSA ODI #10510737

2,000 miles · Apr 26, 2013
Exterior Lighting

RECURRING EVENT: REAR LIGHTS, TURN SIGNALS AND BRAKE LIGHTS STOP WORKING. SOME OR ALL MAY FAIL AT ANY GIVEN TIME. DOES NOT SEEM TO BE ASSOCIATED WITH ANY WEATHER RELATED CONDITION. VEHICLE PLACED IN TWO DIFFERENT DEALERSHIP REPAIR FACILITIES WITH MULTIPLE 'FIXES' BEING MADE. NONE OF THOSE REPAIRS HAS WORKED AS A PERMANENT F…

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RECURRING EVENT: REAR LIGHTS, TURN SIGNALS AND BRAKE LIGHTS STOP WORKING. SOME OR ALL MAY FAIL AT ANY GIVEN TIME. DOES NOT SEEM TO BE ASSOCIATED WITH ANY WEATHER RELATED CONDITION. VEHICLE PLACED IN TWO DIFFERENT DEALERSHIP REPAIR FACILITIES WITH MULTIPLE 'FIXES' BEING MADE. NONE OF THOSE REPAIRS HAS WORKED AS A PERMANENT FIX. THE REAR LIGHTS GO OUT WITHOUT NOTICE ON PANEL WARNING SYSTEMS. EXTREMELY HAZARDOUS AT NIGHT, IN UNFAVORABLE WEATHER CONDITIONS, AND WITH TRAILER TOW. WITH NO REAR LIGHTS THE TRUCK CANNOT BE SEEN BY OTHER APPROACHING DRIVERS AND NO INDICATION OF STOPPING OR TURNING CAN BE DETECTED. VEHICLE HAS BEEN IN DEALER REPAIR FACILITIES EIGHT TIMES AND THE SERVICE PEOPLE SAY THEY CANNOT DETERMINE WHAT THE PROBLEM IS AND ONE REPAIR FACILITY STATED IT IS A PROBLEM THEY HAVE SEEN ON OTHER SAME YEAR MODEL TRUCKS. FORD HAS BEEN CONTACTED AND THE ONLY 'HELP' OFFERED IS TO CONTINUE TO TAKE TRUCK TO SHOP EACH TIME AND LET THEM 'RESET' THE SYSTEM. TRUCK IS TOO HEAVY FOR COVERAGE UNDER LEMON LAW. THIS 'FIX' IS A TEMPORARY BAND-AID. IT WORKS FOR A LIMITED AMOUNT OF TIME THEN GOES OUT WITHOUT WARNING AGAIN. THE LIGHTS CAN BE CHECKED FOR OPERATION BEFORE DRIVING, BUT ONCE DRIVING THEY GO OUT WITHOUT ANY WARNINGS OR NOTIFICATIONS. TRUCK PURCHASED NEW FROM DEALER. *TR

NHTSA ODI #10509690

11,000 miles · Apr 4, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FU…

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TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED WHILE DRIVING 65 MPH A WARNING APPEARED ON THE INSTRUMENT PANEL WHICH DISPLAYED PULL THE VEHICLE OVER. THE CONTACT SHUT THE VEHICLE OFF AND RESTARTED THE VEHICLE IN LIMP MODE. AFTER THE DIAGNOSTIC TEST WAS PERFORMED THE DEALER STATED THE FUEL PUMP CAUSED THE ENTIRE FUEL SYSTEM TO MALFUNCTION DUE TO BAD FUEL FLOWING THROUGH THE VEHICLE. THE DEALER STATED THE FUEL PUMP AND FUEL INJECTORS NEEDED TO BE REPLACED. THE CONTACT DID NOT HAVE THE FUEL PUMP AND INJECTORS REPLACED. THE FAILURE MILEAGE WAS 11,000.

NHTSA ODI #10507173

48,000 miles · Apr 1, 2013
Power TrainCrash

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WHILE ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. IN ADDITION, WHEN THE CONTACT PLACED A …

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TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT AFTER SHIFTING INTO PARK WHILE ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED. IN ADDITION, WHEN THE CONTACT PLACED A LOAD BEHIND THE VEHICLE, IT WOULD INDEPENDENTLY SHIFT INTO NEUTRAL. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 48,000. THE VIN WAS UNAVAILABLE. *TR

NHTSA ODI #10505188

25,667 miles · Mar 20, 2013
Engine And Engine Cooling

WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOW…

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WHILE TOWING LOADED TRAILER ON 2 LANE HIGHWAY, TRUCK COMPUTER FLASHED MESSAGE TO "STOP SAFELY NOW". ENGINE SHUT DOWN AND WOULD NOT RESTART. DEALER INSPECTION FOUND A FAULTY EGT EXHAUST SENSOR. NO OTHER ISSUES WITH COOLING, OIL OR ENGINE OCCURRED. THE SAFETY ISSUE IS THAT THE NEW CONTROL SYSTEM SOFTWARE IS DESIGNED TO SHUT DOWN ENGINE IN THE EVENT OF A FAULTY SENSOR IN ORDER TO PROTECT THE VEHICLE. THE SYSTEM SHOULD ALERT TO THE ISSUE AND ALLOW THE HUMAN TO DETERMINE IF IT IS SAFER TO CONTINUE DRIVING AND RISK DAMAGE TO THE VEHICLE. A CONTROL SYSTEM THAT IS NOT AWARE OF THE ROAD, TRAFFIC OR ENVIRONMENTAL CONDITIONS SHOULD NEVER BE ALLOWED TO OVERRIDE HUMAN REQUIREMENT TO CONTINUE DRIVING OUT OF HARMS WAY. *TR

NHTSA ODI #10503797

3,000 miles · Feb 21, 2013
Power Train

TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT WOULD HAVE TO DEPRESS THE ACCELERATOR PEDAL AND ALLOW THE ENGINE RPMS TO INCREASE BEFORE THE VEHICLE WOULD ABRUPTLY ENGAGE IN REVERSE. THE CONTACT TOOK THE…

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TL* THE CONTACT OWNS A 2012 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ENGAGE WHEN SHIFTED INTO REVERSE. WHEN THE VEHICLE WAS SHIFTED INTO REVERSE, THE CONTACT WOULD HAVE TO DEPRESS THE ACCELERATOR PEDAL AND ALLOW THE ENGINE RPMS TO INCREASE BEFORE THE VEHICLE WOULD ABRUPTLY ENGAGE IN REVERSE. THE CONTACT TOOK THE VEHICLE TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE FAILURE WAS COMMON FOR THE PARTICULAR MAKE AND MODEL VEHICLE. THE FAILURE RECURRED MOST OFTEN WHEN THE ENGINE AND TRANSMISSION WERE WARM. THE CONTACT ALSO STATED THAT THE TRANSMISSION WOULD SHIFT ABRUPTLY WHEN SHIFTING FROM FOURTH TO FIFTH GEAR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 5,500.

NHTSA ODI #10499596

1,500 miles · Feb 20, 2013
EnginePower Train

DELAYED REACTION OF ACCELERATOR : ENGINE RPM DOES NOT DECREASE IMMEDIATELY WHEN ACCELERATOR PEDAL IS RELEASED THEREFORE MAKING THE VEHICLE DIFFICULT TO STOP IN AN EMERGENCY SITUATION . *TR

NHTSA ODI #10499463

4,800 miles · Dec 14, 2012
Air BagsCrashInjury

TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO …

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TL* THE CONTACT OWNS A 2012 FORD F-350 SUPER DUTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE DRIVER CRASHED INTO THE PASSENGER'S SIDE OF A VEHICLE THAT FAILED TO YIELD THE RIGHT-OF-WAY. THE FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FACIAL INJURIES AND THE CONTACT, WHO WAS A PASSENGER, ALSO SUSTAINED FACIAL INJURIES. THE DRIVER OF THE SECOND VEHICLE ALSO SUSTAINED FACIAL INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 4,800.

NHTSA ODI #10488808

620 miles · Nov 30, 2012
Vehicle Speed Control

TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW THE VEHICLE BY TAKING HIS RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND APPLIED IT TO THE BRAKE. , THE VEHICLE CONTINUED TO TRAVEL AT THE SAME SPEED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DR…

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TL* THE CONTACT OWNS A 2012 FORD F-350 SD. THE CONTACT STATED THAT WHILE ATTEMPTING TO SLOW THE VEHICLE BY TAKING HIS RIGHT FOOT OFF OF THE ACCELERATOR PEDAL AND APPLIED IT TO THE BRAKE. , THE VEHICLE CONTINUED TO TRAVEL AT THE SAME SPEED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 620 AND THE CURRENT MILEAGE WAS 660. UPDATED 01/02/2013*LJ THE CONSUMER STATED HE HAD TO STAND ON THE BRAKE PEDAL WITH BOTH FEET, IN ORDER TO STOP THE VEHICLE. THE REAR TIRE, THAT WAS CONNECTED TO THE ACCELERATOR PEDAL WAS STILL SPINNING UNDER POWER. HE TURNED THE KEY OFF TO THE CUR THE POWER.

NHTSA ODI #10486538

Official recalls

4

14V498000 · Equipment

Aug 13, 2014

PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.

Consequence & remedy

Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.

Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.

13V535000 · Engine

Oct 30, 2013

Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.

Consequence & remedy

Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.

Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.

13V380000 · Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe

Aug 23, 2013

Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.

Consequence & remedy

Consequence: Excessive heat build up in rear compartment could result in fire.

Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.

11V582000 · Power Train:automatic Transmission

Dec 8, 2011

FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, “THEFT PROTECTION.” THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.

Consequence & remedy

Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.

Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ14005 · Vehicle Commanded Engine Shutdown

Opened Jan 13, 2015 · Closed Mar 15, 2016

Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Additional source detail variants (5)

Electrical System:software

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:engine:diesel

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System:emission Control

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine And Engine Cooling:exhaust System

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.

Engine

The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.