NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
149 reports107,000 miles · Sep 24, 2019
Suspension
FRONT END DEATH WOBBLE. FIRST OCCURED NOV. 2018. FORD DEALER WORKED ON IT UNDER EXTENDED WARRANTY. AGAIN JAN. 2019. FORD AGAIN WORKED ON IT UNDER EXTENDED WARRANTY. OCCURRED AGAIN SEPT. 2019. THE TRUCK IS CURRENTLY IN A FRONT END SHOP FOR REPAIRS. THIS MULTI THOUSAND DOLLAR WILL BE PAID BY ME. THIS EXTREME WOBBLE OCCURS BETWEEN …
Read full complaint
FRONT END DEATH WOBBLE. FIRST OCCURED NOV. 2018. FORD DEALER WORKED ON IT UNDER EXTENDED WARRANTY. AGAIN JAN. 2019. FORD AGAIN WORKED ON IT UNDER EXTENDED WARRANTY. OCCURRED AGAIN SEPT. 2019. THE TRUCK IS CURRENTLY IN A FRONT END SHOP FOR REPAIRS. THIS MULTI THOUSAND DOLLAR WILL BE PAID BY ME. THIS EXTREME WOBBLE OCCURS BETWEEN 60-70 MPH WHEN YOU HIT A BUMP JUST RIGHT. EXTREME SHAKING HAS CAUSED THE TRUCK TO CHANGE LANES UNCONTROLLABLY.
NHTSA ODI #11257879
76,000 miles · Sep 13, 2019
Unknown Or Other
DEF ISSUES, FIRST WAS NOT FEEDING DEF, FORD REGEN'D THE SYSTEM, PROBLEM FIXED. 2 MONTHS LATER, SAME ISSUE, NOW DEF CONTROLLER CODE FAULT. NO COVERED UNDER WARRANTY.
NHTSA ODI #11255299
44,000 miles · Aug 9, 2019
SteeringSuspension
WHEN I AM DRIVING MY TRUCK ON THE FREEWAY BETWEEN 65-75 MPH, AND I HIT A BUMP IN THE ROAD, MAYBE AT A BRIDGE OR ROUGH PATCH, THE TRUCK GOES INTO THIS VIOLENT SHAKING MOTION, WHERE I HAVE TO HOLD ON VERY TIGHT TO THE WHEEL AND ALLOW THE VEHICLE TO SLOW DOWN TO ABOUT 25 MPH. I HAVE HAD PEOPLE PULL UP NEXT TO ME POINTING AT MY FR…
Read full complaint
WHEN I AM DRIVING MY TRUCK ON THE FREEWAY BETWEEN 65-75 MPH, AND I HIT A BUMP IN THE ROAD, MAYBE AT A BRIDGE OR ROUGH PATCH, THE TRUCK GOES INTO THIS VIOLENT SHAKING MOTION, WHERE I HAVE TO HOLD ON VERY TIGHT TO THE WHEEL AND ALLOW THE VEHICLE TO SLOW DOWN TO ABOUT 25 MPH. I HAVE HAD PEOPLE PULL UP NEXT TO ME POINTING AT MY FRONT WHEELS THINKING MY LUGS ARE LOOSE OR SOMETHING. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND GATHERING MY SENSES, BECAUSE THIS IS TERRIFYING, I AM ABLE TO ACCELERATE WITH CAUTION AS TO NOT GO MORE THAN 55 MPH. THANK GOD EVERYONE AROUND ME WHEN THIS HAPPENS IS PAYING ATTENTION TO MY VEHICLE, BUT IF I EVER LOOSE COMPLETE CONTROL WHEN THIS SHAKING HAPPENS, SOMEONE CAN BE SERIOUSLY INJURED. THIS VIOLENT SHAKING ONLY HAPPENS WHEN I AM ON THE FREEWAY AT HIGH SPEEDS. I HAVE HAD TRUCK IN THE SHOP SEVERAL TIMES ON THIS WITH FORD AND THEY CONTINUE TO DENY THIS IS A PROBLEM. THEY SAID ALIGNMENT ISSUES AND TIRE BALANCING. HOWEVER, WHEN THEY ALIGNED MY TRUCK, AND ENSURED TIRES WERE BALANCED, IT CONTINUES TO DO THIS. I TOLD THEM BEFORE THEY RETURN IT TO ME, TO PLEASE TAKE IT OUT ON THE FREEWAY AND POSSIBLE TRY TO FIND SOME ROUGH ROAD TO SEE HOW IT HANDLES. THEY CLAIM TO HAVE DONE THIS, BUT THE PROBLEM CONTINUES. MY TRUCK HAS 44K MILES ON IT AND IT IS VERY DANGEROUS TO DRIVE ON THE FREEWAY. I WILL ONLY DRIVE IT AROUND MY LOCAL STREETS BECAUSE ITS THE ONLY VEHICLE THAT I HAVE. THERE ARE LAW SUITS PENDING WITH FORD FOR THIS VERY ISSUE THAT I SPEAK OF. THE CONSUMERS CALLS IT THE "DEATH WOBBLE". FOR SOME REASON, NO ONE AT FORD, AT LEAST AT THE DEALERSHIP THAT I HAVE DEAL WITH SEEM TO KNOW WHAT THIS IS. THIS IS A KNOW DEFECT IN THEIR STEERING SUSPENSION, THAT WILL IF IT HASN'T ALREADY, HURT SOMEONE BADLY OR WORST, IT COULD KILL THEM.
NHTSA ODI #11242862
138,000 miles · Jun 17, 2019
EngineFuel/propulsion System
DEF SYSTEM/ENGINE CLEANING ISSUE. MESSAGE CONTINUOUSLY SHOWS ON DASH "DRIVE TO CLEAN ENGINE" REGARDLESS OF DRIVING HIGHWAY SPEEDS FOR 30+ MIN AT A TIME.
NHTSA ODI #11220520
135,000 miles · Jun 17, 2019
Engine
EGT SENSOR FAULTY. UPON IGNITION, READS TEMPERATURE ABOVE BASELINE, CAUSING CHECK ENGINE LIGHT TO REMAIN ON.
NHTSA ODI #11220518
225,000 miles · Jun 1, 2019
SteeringSuspension
DEATH WOBBLE!!!!!! WILL ALMOST SHAKE YOU OFF THE ROAD VERY DANGEROUS. GOING STRAIGHT DOWN THE ROAD. HIT A BUMP IT WILL START GOING ABOUT 60-70 MPH
NHTSA ODI #11217233
50,000 miles · May 25, 2019
Steering
HAVE EXPERIENCED A SEVERE WOBBLE AT APPROXIMATELY 55 - 60 MPH SEVERAL TIMES ON A FREEWAY AND AGAIN ON TWO LANE HIGHWAY. STEERING WHEEL SUDDENLY BEGINS WOBBLING SEVERELY AND HAVE TO ALMOST COME TO A COMPLETE STOP TO GET THE WOBBLE TO STOP. EXTREMELY DANGEROUS AS THE WOBBLE CAN TAKE YOU OUT OF YOUR LANE OF TRAFFIC AND YOU NEED TO…
Read full complaint
HAVE EXPERIENCED A SEVERE WOBBLE AT APPROXIMATELY 55 - 60 MPH SEVERAL TIMES ON A FREEWAY AND AGAIN ON TWO LANE HIGHWAY. STEERING WHEEL SUDDENLY BEGINS WOBBLING SEVERELY AND HAVE TO ALMOST COME TO A COMPLETE STOP TO GET THE WOBBLE TO STOP. EXTREMELY DANGEROUS AS THE WOBBLE CAN TAKE YOU OUT OF YOUR LANE OF TRAFFIC AND YOU NEED TO SLOW QUICKLY TO GET CONTROL OF THE VEHICLE AGAIN. THIS HAS HAPPENED SEVERAL TIMES OVER THE LAST YEAR AND A HALF.
NHTSA ODI #11209938
80,000 miles · May 20, 2019
Steering
AT SPEEDS OF 65-70 MPH ON THE HIGHWAY, AFTER HITTING A SMALL BUMP IN THE ROAD, THE STEERING SHOOK VIOLENTLY TO THE POINT OF LOOSING CONTROL. IT WOULD ONLY STOP BY SLOWING TO APPROXIMATELY 20 MPH. THIS HAD TO BE DONE ON THE HIGHWAY IN TRAFFIC TO REGAIN CONTROL OF THE VEHICLE. THIS HAS HAPPENED MULTIPLE TIMES.
NHTSA ODI #11208638
105,000 miles · Apr 24, 2019
SteeringSuspension
WHEN ABOVE 50 MPH, IF I HAPPEN TO HIT A BUMP OR BUMPY SPOT IN THE ROAD, THE TRUCK STARTS TO SHAKE VIOLENTLY. THE STEERING WHEEL VIBRATES SO AGGRESSIVELY THAT IT WANTS TO PULL YOU INTO THE OTHER LANE OR OFF THE ROAD. THE FRONT END OF THE TRUCK LITERALLY FEELS LIKE IT'S GOING TO VIBRATE INTO PIECES. SCARES THE HECK OUT OF ME. …
Read full complaint
WHEN ABOVE 50 MPH, IF I HAPPEN TO HIT A BUMP OR BUMPY SPOT IN THE ROAD, THE TRUCK STARTS TO SHAKE VIOLENTLY. THE STEERING WHEEL VIBRATES SO AGGRESSIVELY THAT IT WANTS TO PULL YOU INTO THE OTHER LANE OR OFF THE ROAD. THE FRONT END OF THE TRUCK LITERALLY FEELS LIKE IT'S GOING TO VIBRATE INTO PIECES. SCARES THE HECK OUT OF ME. 105K MILES. FACTORY SIZED OEM TIRES. SECOND SET OF TIRES ON THE TRUCK. 80 PSI. I REPLACED THE STEERING STABILIZER ON THE TRUCK WITH A NEW ONE FROM FORD DEALER. STILL SHAKES UNCONTROLLABLY.
NHTSA ODI #11203581
125,000 miles · Mar 18, 2019
Steering
THIS TRUCK HAS A DEATH WOBBLE,IT'S A NICE TRUCK,BUT GOING DOWN THE ROAD THE FRONT END SHAKES SO VIOLENTLY THAT IT IS ALMOST IMPOSSIBLE TO KEEP IT UNDER CONTROL IT DOES IT WITH OR WITHOUT A TRAILER.I CONTACTED FORD HEADQUARTERS AND WAS GIVEN A CASE NUMBER AND TOOK IT TO A FORD DEALER WHERE THEY ALIGNED IT AFTER I HAD NEW TIRES,TR…
Read full complaint
THIS TRUCK HAS A DEATH WOBBLE,IT'S A NICE TRUCK,BUT GOING DOWN THE ROAD THE FRONT END SHAKES SO VIOLENTLY THAT IT IS ALMOST IMPOSSIBLE TO KEEP IT UNDER CONTROL IT DOES IT WITH OR WITHOUT A TRAILER.I CONTACTED FORD HEADQUARTERS AND WAS GIVEN A CASE NUMBER AND TOOK IT TO A FORD DEALER WHERE THEY ALIGNED IT AFTER I HAD NEW TIRES,TRACK BAR BALL JOINT,STEERING STABILIZER,U-JOINTS,AND FRONT SHOCKS INSTALLED.IT COST ME$2000.00 FOR THIS TO BE COMPLETED.WELL SORRY TO SAY IT WAS A BAND-AID FIX.AFTER 2500 MILES IT IS BACK AND WORSE THAN EVER I HAVE ONCE AGAIN CONTACTED FORD WHERE I HAVE RECEIVED YET ANOTHER CASE NUMBER,I AM TO TAKE IT BACK IN ON 3/19/19 SO THEY CAN LOOK AT ONCE AGAIN.THIS IS AN ONGOING ISSUE AND HAS BEEN FOR YEARS. GOOGLE DEATH WOBBLE THERE ARE ALOT OF VIDEOS ON THIS SUBJECT.THIS IS A SAFTY ISSUE I DON'T UNDERSTAND WHY THIS IS NOT BEING TAKEN MORE SERIOUSLY.FORD SAYS THEY MUST DETERMINE IF IT IS A MAINTENANCE BEFORE THEY CAN MOVE FORWARD.THIS IS A $50,000.00 TRUCK THAT ISN'T WORTH A PLUG NICKEL IN IT'S CURRENT CONDITION.I USE THIS VEHICLE FOR MY BUSINESS SO AS OF NOW I AM SHUT DOWN.THIS WOBBLE HAPPENS ANYWHERE FROM 35-70MPH AND IS VERY SCARY TO DRIVE.IT IS CURRENTLY OUT OF SERVICE.PLEASE HELP ME
NHTSA ODI #11187435
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Aug 23, 2013
Manning Equipment Inc. LLC (Manning) is recalling certain model year 2012 Ford F-350, F-450 and F-550 gasoline engined dual rear wheel chassis vehicles manufactured October 2011 through June 2012. The tailpipe on the exhaust system does not extend out beyond the edge of the body, allowing heat to build up in rear curbside storage compartment.
Consequence & remedy
Consequence: Excessive heat build up in rear compartment could result in fire.
Remedy: Manning Equipment has notified owners, and dealers will install tailpipe extensions free of charge. The recall has already begun. Owners may contact Manning Equipment at 1-502-426-5210.
Dec 8, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150 VEHICLES MANUFACTURED FROM SEPTEMBER 9, 2011, THROUGH SEPTEMBER 22, 2011, AND MODEL YEAR 2012 F-250, F-350, F-450 AND F-550 HEAVY DUTY VEHICLES MANUFACTURED FROM SEPTEMBER 12, 2011, THROUGH SEPTEMBER 22, 2011. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 114, THEFT PROTECTION. THE TRANSMISSION CAN BE SHIFTED OUT OF THE PARK POSITION WITHOUT PRESSING THE BRAKE PEDAL DUE TO BRAKE SHIFT INTERLOCK SWITCH PROBLEM.
Consequence & remedy
Consequence: THIS WILL ALLOW THE OPERATOR TO INADVERTENTLY SHIFT THE VEHICLE INTO GEAR WITHOUT THE BRAKE PEDAL BEING DEPRESSED, INCREASING THE RISK OF A CRASH OR INJURY TO A NEARBY PEDESTRIAN.
Remedy: FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE BRAKE SHIFT INTERLOCK SWITCH FUNCTION AND REPLACE THE SWITCH IF NECESSARY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2011. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Illustration