NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
50 reportsClear category filter40,000 miles · Aug 7, 2017
SteeringSuspension
DEATH WOBBLE,HAS BEEN TO DEALER SEVERAL TIMES. SAID IT WAS THE TIRES CUPPING LESS THAN 20,000 MILES NEW TIRES DID NOT HELP, THEY ALIGNED IT AND SAID THEY ROTATED TIRES. NOW IT IS BACK, 40,600 MILES, JUST AS BAD A EVER. THEY KNOW THE PROBLEM AND REFUSE TO REPAIR AS THERE IS NO SAFETY RECALL. GUESS IT WILL TAKE A FEW DEATHS TO G…
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DEATH WOBBLE,HAS BEEN TO DEALER SEVERAL TIMES. SAID IT WAS THE TIRES CUPPING LESS THAN 20,000 MILES NEW TIRES DID NOT HELP, THEY ALIGNED IT AND SAID THEY ROTATED TIRES. NOW IT IS BACK, 40,600 MILES, JUST AS BAD A EVER. THEY KNOW THE PROBLEM AND REFUSE TO REPAIR AS THERE IS NO SAFETY RECALL. GUESS IT WILL TAKE A FEW DEATHS TO GET SOME HELP OR A HIGH NAMED POLITICAL/SPORT/RICH FIGURE, FOR ANY HELP. YES FOR US TO SPEND $1500 BUCKS THERE MAY BE SOME RELIEF. WHY SHOULD WE NEED TO PAY FOR SOMETHING THEY KNOW HOW TO REPAIR. IT IS THE SAME PROBLEM ASSOCIATED TO THE 1967/68 FORD BRONCO. WE HAD ONE AT THE ALBERTVILLE DEALER WHEN AS A YOUNG MAN ALMOST LOST MY LIFE DRIVING IT AS I WENT ACROSS THE MEDIAN AND 2 LANES OF TRAFFIC WHEN I WORKED THERE IN SERVICE. SPEED 45 TO 70 MPH ON ANY ROAD SURFACE AT ANY TIME IT WANTS TO ACT UP, ONLY WAY TO STOP IS SLOW DOWN SEVERAL TIMES TILL IS STOPS HOPE IT WILL NOT COME BACK. THIS IS VERRRRRY IN-NERVING WHEN PULLING OUR 2014 REDWOOD 42' RV WITH A COMBINED WEIGHT OF 24,600 POUNDS. HOW MANY KIDS< CHILDREN<ADULTS CAN I KILL SHOULD THIS CAUSE THE STEERING GEAR BOX TO BUST, AS IT DID ON THE BRONCO??
NHTSA ODI #11013478
96,000 miles · Mar 28, 2017
Steering
WHEN TRAVELING AT HIGHWAY SPEEDS WHILE TURNING SLIGHTLY LEFT AND HITTING ANY MODERATE BUMP IN THE ROAD THE TRUCK SHIMMYS VIOLENTLY AND DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. WHILE THE SHIMMY IS OCCURRING STEERING CONTROL BECOMES NEARLY IMPOSSIBLE. THERE SEEMS TO BE AN UN-DAMPENED OSCILLATION OR SEVERE VIBRATION …
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WHEN TRAVELING AT HIGHWAY SPEEDS WHILE TURNING SLIGHTLY LEFT AND HITTING ANY MODERATE BUMP IN THE ROAD THE TRUCK SHIMMYS VIOLENTLY AND DOES NOT STOP UNTIL SPEED IS REDUCED TO UNDER 20 MPH. WHILE THE SHIMMY IS OCCURRING STEERING CONTROL BECOMES NEARLY IMPOSSIBLE. THERE SEEMS TO BE AN UN-DAMPENED OSCILLATION OR SEVERE VIBRATION OF THE FRONT WHEELS. NOT SURE WHAT THE CAUSE IS. I'VE HAD THE FRONT END LOOKED AT AND BEEN TOLD EVERYTHING LOOKS TIGHT AND THE TIRE PRESSURE IS EVEN AND CORRECT. I HAVE ALSO PERSONALLY LIFTED THE TRUCK AND INSPECTED ALL THE STEERING COMPONENTS AND DO NOT SEE OBVIOUS PLAY IN ANY OF THE BALL JOINTS, TIE-ROD ENDS, SWAY BAR ETC. THE TRUCK ALSO HAS HAD NEW SHOCKS WITHIN THE PAST 200 MILES AND THAT DID NOT HELP. THIS PROBLEM HAS OCCURRED MORE THAN ONCE AND IS REPEATABLE GIVEN THE RIGHT CONDITIONS. I HAD PURCHASED THIS TRUCK APRIL 2016 AND DURING THE TEST DRIVE I COMPLAINED OF A VIBRATION. THE SERVICE PEOPLE TOOK NEARLY A MONTH TO FIGURE OUT A CAUSE. WHAT THE DID HELPED, BUT THE VIBRATION NEVER TRULY WENT AWAY. THIS SLIGHT STEADY VIBRATION SEEMS TO BE RELATED TO THE SEVER VIBRATION BECAUSE IT IS OF EXACTLY THE SAME FREQUENCY AND SPEEDS, JUST UNDER NORMAL CIRCUMSTANCES THE TRUCK IS VERY CONTROLLABLE.
NHTSA ODI #10969120
27,000 miles · Jun 27, 2016
SteeringSuspensionWheels
AT ANY FREEWAY SPEED IF YOU HIT A POT HOLE OR A SEAM IN THE ROAD ON A TURN, THE TRUCK WILL SHAKE VIOLENTLY UNTIL YOU COME TO A STOP. WE HAVE HAD FORD LOOK AT THIS A NUMBER OF TIMES WITH NOT SUCCESS IN GETTING A SOLUTION. THE TRUCK IS NOT SAFE AND IT HAS HAPPENED TO MULTIPLE DRIVERS OF THIS TRUCK.
NHTSA ODI #10876839
38,000 miles · May 11, 2016
SteeringSuspensionWheels
WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PR…
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WHEN TRAVELING USUALLY AT HIGHWAY SPEEDS AND I COME TO A DIFFERENCE IN SURFACES A SLIGHT DIFFERENCE IN THE ROAD SAY GOING OVER AN OVERPASS, THE STEARING WHEEL SHAKES VIOLENTLY. ON YOU TUBE THERE ARE HUNDREDS OF VIDEOS ABOUT THIS PROBLEM. ITS VERY DANGEROUS, I LEFT THE DEALERSHIP TODAY AND AFTER SPENDING $1,300 TO REPAIR THE PROBLEM I CAN ONLY ASSUME THAT THIS WILL BE A YEAR OR TWO FIX AS THE SAME PARTS WILL FAIL AGAIN. FORD SHOULD SOLVE THIS PROBLEM.
NHTSA ODI #10864348
56,000 miles · Aug 24, 2015
Steering
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS …
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TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10758723
69,000 miles · Apr 7, 2014
SteeringSuspension
2011 F350 4X4 DUAL REAR WHEEL LARIAT. EVERYONE CALLS IT THE "SUPER DUTY DEATH WOBBLE" FORD HAS NO PLANS TO FIX. STARTED AT 30K MILES, REPLACED ALL KNOWN WORN PARTS AND SUGGESTED PARTS LIKE EVERYONE ELSE - STILL DOING IT. YOUTUBE VIDEOS SHOW VIOLENT SHAKE TO THE POINT YOUR HEAD CAN SMACK THE SIDE WINDOWS. FRONT END ON HIGHWAY H…
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2011 F350 4X4 DUAL REAR WHEEL LARIAT. EVERYONE CALLS IT THE "SUPER DUTY DEATH WOBBLE" FORD HAS NO PLANS TO FIX. STARTED AT 30K MILES, REPLACED ALL KNOWN WORN PARTS AND SUGGESTED PARTS LIKE EVERYONE ELSE - STILL DOING IT. YOUTUBE VIDEOS SHOW VIOLENT SHAKE TO THE POINT YOUR HEAD CAN SMACK THE SIDE WINDOWS. FRONT END ON HIGHWAY HITS SLIGHT BUMP LIKE ON OVER PASS SHAKES SO VIOLENTLY IT CAN BREAK THE FRONT END WHEEL TIRES AND EVERYTHING ELSE.. CHANGED TIRES, STABILIZER SHOCK, ALIGNMENTS. RECENTLY THIS PAST WEEK ON I75 IN OHIO IT HAPPENED 1/2 DOZEN TIMES @ 65 TO 70 MPH SHOOK SO HARD YOU CANNOT CONTROL LOCK THE BRAKES DOWN HARD TO 30 MPH JUST LIKE EVERYONE ELSE ON THE NET SAYS. NEARLY CAUSING WRECKS ON THE FREEWAY. HAPPENS WITHOUT WARNING. TOTALLY STOCK $55K TRUCK. DEALER SAYS NO TSB OR RECALL. BUT FORD DOES KNOW ABOUT IT AND SAYS IT "MAY HELP" TO CHECK STABILIZER SHOCK. EVERYONE HAS DONE THAT. GOOGLE SUPER DUTY DEATH WOBBLE IT AND SEE VIDEOS. MY FIRST EVER ONLINE COMPLAINT. THIS FORD TRUCK IS INSANELY DANGEROUS. AT DEALER NOW WITH NO SOLUTION. I DISCOVERED BY SWITCHING INTO 4WHD IT WILL STOP WHICH TELLS ME IT IS INTERNAL CONTROL ARM BUSHINGS BECAUSE 4WD WILL BIND THE FRONT END UP ENOUGH TO PRELOAD SUSPENSION. IT GOT ME HOME BUT THE WIFE WILL NEVER RIDE IN IT AGAIN! *TR
NHTSA ODI #10578052
12,000 miles · Mar 15, 2014
SteeringSuspension
HIT A SLIGHT BUMP IN THE ROAD AND THE TRUCK STARTED TO SHAKE VIOLENTLY AND THE STEERING WHEEL HAD SEVERE SHAKING. HAD TO SLOW DOWN TO 30MPH BEFORE THE TRUCK QUITE SHAKING AND ALLOWED ME TO RETURN TO NORMAL SPEED. *TR
NHTSA ODI #10572557
102,132 miles · Jan 13, 2014
SteeringSuspension
DRIVING AT 65 MPH ON IH-10 HOUSTON TX, HIT A BUMP IN THE ROAD AND TRUCK ENTERED INTO A DEATH WOBBLE, HAD TO VEER ACROSS 3 LANES AND A ON RAMP TO THE SHOULDER AND SLOW TO ABOUT 5 MPH BEFORE THE SHIMMY STOPPED. VERY SCARY ACTUALLY A LITTLE SCARED OF MY TRUCK NOW. WENT TO A FRONT END SHOP TODAY AND WAS TOLD I HAVE NO LOOSE PARTS…
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DRIVING AT 65 MPH ON IH-10 HOUSTON TX, HIT A BUMP IN THE ROAD AND TRUCK ENTERED INTO A DEATH WOBBLE, HAD TO VEER ACROSS 3 LANES AND A ON RAMP TO THE SHOULDER AND SLOW TO ABOUT 5 MPH BEFORE THE SHIMMY STOPPED. VERY SCARY ACTUALLY A LITTLE SCARED OF MY TRUCK NOW. WENT TO A FRONT END SHOP TODAY AND WAS TOLD I HAVE NO LOOSE PARTS AND THE STEERING STABILIZER WAS FINE. HE TOLD ME THE BALL JOINT ON THE TRACK BAR IS USUALLY WHAT IT IS AND ONLY FORD CAN FIX IT. THEY DID NOT CHARGE ME. *TR
NHTSA ODI #10559745
12,000 miles · Mar 27, 2013
Steering
TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE VEHICLE WAS TAKEN TO THE DEALER TWICE …
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TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WOULD SHAKE VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING STABILIZER NEEDED TO BE REPLACED. THE CONTACT MENTIONED THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR THE SAME FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 30,000. *TR
NHTSA ODI #10504688
37,000 miles · Mar 9, 2013
SteeringSuspension
AFTER HITTING VERY SMALL BUMPS IN THE ROAD AT 50MPH, THE LEFT FRONT WHEEL STARTED SHAKING VIOLENTLY, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE ONLY WAY TO REGAIN CONTROL WAS TO SLOW TO ABOUT 30MPH, VERY DANGEROUS ON THE INTERSTATE HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SINCE, ALWAYS STARTING WITH SMALL BUMPS IN THE ROAD…
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AFTER HITTING VERY SMALL BUMPS IN THE ROAD AT 50MPH, THE LEFT FRONT WHEEL STARTED SHAKING VIOLENTLY, MAKING IT DIFFICULT TO CONTROL THE VEHICLE. THE ONLY WAY TO REGAIN CONTROL WAS TO SLOW TO ABOUT 30MPH, VERY DANGEROUS ON THE INTERSTATE HIGHWAY. THIS HAS HAPPENED SEVERAL TIMES SINCE, ALWAYS STARTING WITH SMALL BUMPS IN THE ROAD, LEFT FRONT WHEEL, CAUSING THE VIOLENT SHAKING. VEHICLE CONTROL COULD ONLY BE REGAINED BY SLOWING TO ABOUT 30MPH. *TR
NHTSA ODI #10502175
Official recalls
4Aug 13, 2014
PJ's Truck Bodies & Equipment Co., (PJ's) is recalling certain 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis modified by PJ's and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Consequence & remedy
Consequence: The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy: PJ's has notified owners and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on August 28, 2014. Owners may contact PJ's customer service at 1-866-475-8782.
Oct 30, 2013
Ford Motor Company (Ford) is recalling certain model year 2011-2012 F-350/450/550 Ambulance Package vehicles manufactured February 22, 2010, through October 19, 2012 and equipped with a 6.7L diesel engine. Due to an exhaust sensor problem, the vehicles may experience loss of power followed by an engine stall.
Consequence & remedy
Consequence: An unexpected engine stall increases the risk of a crash. Additionally, if this were to occur when the ambulance is transporting a patient, there is an increased risk of injury to the patient.
Remedy: Ford will notify owners, and dealers will replace the exhaust gas temperature sensor, free of charge. The recall began on November 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S10.
Feb 24, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy: DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Dec 29, 2010
FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Consequence & remedy
Consequence: IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy: DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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