NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
159 reports60,000 miles · Jul 31, 2008
Tires
TL*THE CONTACT OWNS A 2004 FORD 350 DIESEL. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT. A TOWING SERVICE REPLACED THE TIRE. THE TIRE SHOP INSPECTED THE TIRES AND NOTICED THAT THE VALVE STEMS ON THE OTHER 3 TIRES WERE DEFECTIVE, HOWEVER HE STATED THAT THE TIRE THAT EXPLODED DID NOT HAVE A DEFECTIVE VALVE STEM. TH…
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TL*THE CONTACT OWNS A 2004 FORD 350 DIESEL. WHILE DRIVING 60 MPH, THE FRONT PASSENGER TIRE BLEW OUT. A TOWING SERVICE REPLACED THE TIRE. THE TIRE SHOP INSPECTED THE TIRES AND NOTICED THAT THE VALVE STEMS ON THE OTHER 3 TIRES WERE DEFECTIVE, HOWEVER HE STATED THAT THE TIRE THAT EXPLODED DID NOT HAVE A DEFECTIVE VALVE STEM. THE TIRE HAD LESS THAN 10,000 MILES THEY HAD TO PAY $156.000 FOR A NEW TIRE. UPDATED 09/10/08 *BF UPDATED 09/19/08. *JB
NHTSA ODI #10236518
54,800 miles · Jun 16, 2008
Tires
WE HAVE A FORD F350 4X4 DULLY WITH GENERAL AMERI-TRAC TIRES. WAS TRAVELING ON I-20 INTERSTATE WITH CRUISE SET ON 70. ALL OF A SUDDEN IT STARTED SNOWING RUBBER. THOUGH TIRE NEVER WENT FLAT, IT CAUSED $2,540.00 IN DAMAGE TO THE VEHICLE,AND A VERY SCARED WOMAN WHOSE PRESENCE OF MIND AVERTED A LIFE-THREATENING CALAMITY THE TIRES ARE…
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WE HAVE A FORD F350 4X4 DULLY WITH GENERAL AMERI-TRAC TIRES. WAS TRAVELING ON I-20 INTERSTATE WITH CRUISE SET ON 70. ALL OF A SUDDEN IT STARTED SNOWING RUBBER. THOUGH TIRE NEVER WENT FLAT, IT CAUSED $2,540.00 IN DAMAGE TO THE VEHICLE,AND A VERY SCARED WOMAN WHOSE PRESENCE OF MIND AVERTED A LIFE-THREATENING CALAMITY THE TIRES ARE THE ORIGINAL WITH PLENTY OF TREAD STILL ON THE TIRE. THERE WERE NO INJURIES. LOAD RANGE E LT235/85R16. IS THERE A RECALL ON THESE TIRES? BY OUR INSPECTION, AND OUR CUSTOMARY MAINTENANCE OF THESE TIRES AND VEHICLE, NO CAUSE FOR THIS NEAR CALAMITY EXISTED, EXCEPT THE TIRE ITSELF. *TR
NHTSA ODI #10231113
104,000 miles · May 13, 2008
Engine And Engine Cooling
MY 2004 FORD F-360 TRUCK WOULD "CUT OUT" AND TRY TO QUIT RUNNING WHEN SLOWING FOR A STOP SIGN OR RED LIGHT. THOUGHT IT WAS BAD FUEL, FUEL FILTERS. HAD RECALLS DONE (GFR). PROBLEM BEGAN AGAIN AND WHILE MY DAUGHTER WAS PULLING A 16 FT. TRAILER WITH ONE HORSE LOADED, BEGAN TO EMIT WHITE SMOKE FROM THE EXHAUST. THE TRUCK APPAREN…
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MY 2004 FORD F-360 TRUCK WOULD "CUT OUT" AND TRY TO QUIT RUNNING WHEN SLOWING FOR A STOP SIGN OR RED LIGHT. THOUGHT IT WAS BAD FUEL, FUEL FILTERS. HAD RECALLS DONE (GFR). PROBLEM BEGAN AGAIN AND WHILE MY DAUGHTER WAS PULLING A 16 FT. TRAILER WITH ONE HORSE LOADED, BEGAN TO EMIT WHITE SMOKE FROM THE EXHAUST. THE TRUCK APPARENTLY OVERHEATED BUT THE TEMPERATURE GAUGE DID NOT INDICATE SUCH. TRUCK WAS TOWED TO DEALER AND THEY WERE 99% SURE IT WAS GFR AGAIN, BUT IT WAS NOT. THE PROBLEM IS MUCH BIGGER. APPARENTLY IT WILL COST $5-10,000 FOR REPAIRS. THE MILEAGE IS 104,000, JUST OUT OF WARRANTY AND I DID NOT PURCHASE ANY EXTENDED WARRANTY. I THEN HAD THE TRUCK TOWED TO ANOTHER DEALER WHO SAID HE COULD FIX THE TRUCK FOR A LOT LESS. BUT, HIS ESTIMATE WAS JUST AS COSTLY AS THE FIRST ESTIMATE. THE TRUCK REMAINS AT THE DEALER AS I REFUSE TO PAY THAT MUCH TO REPAIR. *TR
NHTSA ODI #10227573
50,047 miles · Apr 15, 2008
Engine And Engine Cooling
I HAVE A 2004 F-350 SUPERDUTY 4X4 [6.0 DIESEL]. I DROVE THROUGH WATER THE DEPTH OF THE STOCK TIRES. THE ENGINE INGESTED WATER BY WAY OF THE INTAKE. I WAS ADVISED BY THE FORD DEALERSHIP THAT THE INCIDENT DESTROYED THE ENGINE. THE AIR INTAKE IS LOCATED AT THE FRONT GRILL. I BELIEVE THIS IS A FLAW IN DESIGN, CAUSING EASY ACCESS FOR…
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I HAVE A 2004 F-350 SUPERDUTY 4X4 [6.0 DIESEL]. I DROVE THROUGH WATER THE DEPTH OF THE STOCK TIRES. THE ENGINE INGESTED WATER BY WAY OF THE INTAKE. I WAS ADVISED BY THE FORD DEALERSHIP THAT THE INCIDENT DESTROYED THE ENGINE. THE AIR INTAKE IS LOCATED AT THE FRONT GRILL. I BELIEVE THIS IS A FLAW IN DESIGN, CAUSING EASY ACCESS FOR THE WATER TO ENTER FROM THE AIR INTAKE. I AM GETTING NO ASSISTANCE FROM THE FORD COMPANY OR MY VEHICLE INSURANCE IN COVERING THE DAMAGE, WHICH IS ESTIMATED AT $ 15,000.00 DOLLARS. I AM NOT SURE IF THIS TYPE OF PROBLEM IS OCCURRING OFTEN. *TR
NHTSA ODI #10224590
88,000 miles · Feb 25, 2008
Suspension
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING 55 MPH, THE FRONT END BEGAN SHAKING BADLY AND THE VEHICLE JUMPED INTO SEVERAL LANES. THE BODY OF THE VEHICLE WAS VEERING TO THE RIGHT WHILE THE FRONT END VEERED TO THE LEFT. THE CONTACT WAS ABLE TO BRAKE SLOWLY AND PULLED OVER ON THE SHOULDER. HE DROVE THE VEHICLE TO THE DE…
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TL*THE CONTACT OWNS A 2004 FORD F350. WHILE DRIVING 55 MPH, THE FRONT END BEGAN SHAKING BADLY AND THE VEHICLE JUMPED INTO SEVERAL LANES. THE BODY OF THE VEHICLE WAS VEERING TO THE RIGHT WHILE THE FRONT END VEERED TO THE LEFT. THE CONTACT WAS ABLE TO BRAKE SLOWLY AND PULLED OVER ON THE SHOULDER. HE DROVE THE VEHICLE TO THE DEALER AT 25 MPH AND THEY STATED THAT THE STABILIZER BAR AND BRACKET, WHICH WERE CONNECTED TO THE AXLE, FAILED AND SPLIT EIGHT INCHES. THE MANUFACTURER DECLINED TO FILE A REPORT AND WERE NOT WILLING TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 88,000.
NHTSA ODI #10219113
41,070 miles · Jan 7, 2008
Engine And Engine Cooling
ON 01-06-2008 I STARTED TO HAVE SIGNIFICANT PROBLEMS WITH MY 2004 FORD F-350. IT HAS JUST OVER 41,000 MILES ON IT. IT WAS SMOKING AND HAD SIGNIFICANT LOSS OF POWER PROBLEMS WHILE AT LOW ROAD SPEED. PROBLEM WOULD CLEAR ONCE TRUCK WAS >40 MPH IN SPEED. TOOK IT TO LOCAL FORD DEALER ON 01-07-2008. THEIR INVESTIGATION SHOWED T…
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ON 01-06-2008 I STARTED TO HAVE SIGNIFICANT PROBLEMS WITH MY 2004 FORD F-350. IT HAS JUST OVER 41,000 MILES ON IT. IT WAS SMOKING AND HAD SIGNIFICANT LOSS OF POWER PROBLEMS WHILE AT LOW ROAD SPEED. PROBLEM WOULD CLEAR ONCE TRUCK WAS >40 MPH IN SPEED. TOOK IT TO LOCAL FORD DEALER ON 01-07-2008. THEIR INVESTIGATION SHOWED THAT THE EGR VALVE WAS STICKING. THE VALVE ASSEMBLY HAD TO BE REPLACED. THE SERVICE PERSON STATED THAT THIS PROBLEM IS COMMON ENOUGH THAT THEY ARE KEEPING A COUPLE OF EXTRA EGR VALVE ASSEMBLIES IN THEIR STOCK ROOM. I ASKED IF THERE WAS ANY INDICATION OF A PRODUCT RECALL IN THE WORKS. HE SAID THAT HE DID NOT KNOW OF ONE BUT THAT ONE MIGHT HAPPEN IN THE NEAR FUTURE AND THAT I SHOULD KEEP MY INVOICE JUST IN CASE. MY QUESTION/CONCERN(S) IS THIS: HOW OFTEN OR FREQUENT SHOULD AN EGR VALVE STICK AND/OR FAIL? IF THEIR FAILURE RATE IS HIGH (1 FAILURE PER VEHICLE EVERY 50,000 OR LESS) THEN SHOULDN'T THERE BE A REDESIGN AND RECALL TO IMPROVE THE PERFORMANCE AND SAFETY? *TR
NHTSA ODI #10214081
63,000 miles · Dec 27, 2007
Power TrainStructure
TL*THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING 5 MPH, THE CLUTCH PEDAL BROKE WHEN DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP UNTIL HE SHUT OFF THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRACKET THAT HELD THE FIRE WALL BROKE. THE DEALER STATED THAT THE BRACKET WAS MAD…
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TL*THE CONTACT OWNS A 2004 FORD F-350. WHILE DRIVING 5 MPH, THE CLUTCH PEDAL BROKE WHEN DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT STOP UNTIL HE SHUT OFF THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE BRACKET THAT HELD THE FIRE WALL BROKE. THE DEALER STATED THAT THE BRACKET WAS MADE OF PLASTIC AND THEY REPLACED THE BRACKET AND CLUTCH PEDAL. THE FAILURE MILEAGE WAS 63,000 AND CURRENT MILEAGE WAS 65,000. UPDATED 01/29/08. *LJ THE CONSUMER STATED IT'S NOT THE BRACKET THAT HOLDS THE FIREWALL BUT BOLTS THE FIREWALL. THE CLUTCH, BRAKE, AND GAS PEDAL ALL PIVOT ON PINS THAT ARE ASSEMBLED TO THIS BRACKET. UPDATED 01/29/08 *TR
NHTSA ODI #10212921
54,000 miles · Nov 26, 2007
Engine And Engine CoolingFuel System, Diesel
THE TRUCK STALLED IN RUSH HOUR TRAFFIC, JUST BEFORE THE ENTRANCE TO A TUNNEL. THIS COULD HAVE BEEN A VERY SERIOUS SAFETY ISSUE HAD I NOT BEEN ABLE TO GET OUT OF THE TRAVEL LANES OF THE INTERSTATE. MANAGED TO CROSS FROM THE RIGHT LANE, ACROSS A MERGE LANE TO THE SHOULDER. MANAGED TO RESTART ENGINE. EXCESSIVE SMOKE, RUNNING R…
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THE TRUCK STALLED IN RUSH HOUR TRAFFIC, JUST BEFORE THE ENTRANCE TO A TUNNEL. THIS COULD HAVE BEEN A VERY SERIOUS SAFETY ISSUE HAD I NOT BEEN ABLE TO GET OUT OF THE TRAVEL LANES OF THE INTERSTATE. MANAGED TO CROSS FROM THE RIGHT LANE, ACROSS A MERGE LANE TO THE SHOULDER. MANAGED TO RESTART ENGINE. EXCESSIVE SMOKE, RUNNING ROUGH. STAYED ON SHOULDER UNTIL ENGINE RAN SMOOTH ENOUGH TO GO. TAKEN TO DEALER. EGR VALVE REPLACED. INTAKE MANIFOLD CLEANED. TURBO CLEANED. COST $1776.82 TO REPAIR. SUPPOSEDLY NOT COVERED BY WARRANTY. THIS HAPPENED ON EITHER THE FIRST MONDAY OF NOVEMBER OR THE LAST MONDAY OF OCTOBER, AS WELL AS THE PREVIOUS FRIDAY. *TR
NHTSA ODI #10210006
35,570 miles · Nov 4, 2007
SteeringCrashInjury
ON MARCH 5 2007 I WAS HAVING PROBLEMS STEERING MY TRUCK. I TOOK IT TO AN ALIGNMENT SHOP. THEY TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. FORD SAID THEY REPAIRED THE PROBLEM. 4 DAYS LATER I LOST CONTROL OF THE TRUCK IN A CURVE AND HIT A DUMP TRUCK. THE ALIGNMENT SHOP LATER TOLD ME THAT THE TRUCK HAD A DEFECTIVE STEERING GEARBOX A…
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ON MARCH 5 2007 I WAS HAVING PROBLEMS STEERING MY TRUCK. I TOOK IT TO AN ALIGNMENT SHOP. THEY TOLD ME TO TAKE IT TO THE FORD DEALERSHIP. FORD SAID THEY REPAIRED THE PROBLEM. 4 DAYS LATER I LOST CONTROL OF THE TRUCK IN A CURVE AND HIT A DUMP TRUCK. THE ALIGNMENT SHOP LATER TOLD ME THAT THE TRUCK HAD A DEFECTIVE STEERING GEARBOX AND THAT FORD SHOULD HAVE FIXED IT. *JB
NHTSA ODI #10207887
40,000 miles · Oct 18, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2004 FORD F350. WHILE AT A STOP LIGHT, THE ENGINE WOULD REV. DEPENDING ON THE CONTACT'S REACTION TIME, THE VEHICLE WOULD MOVE 4-5 FEET. THERE WERE NO WARNING INDICATORS. THE RPM WOULD INCREASE TO 1,000. THE DEALER REPLACED THE CONTROL MODULE, THREE TURBOS, THREE EGR VALVES, AND THE BACK PRESSURE SENSOR…
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TL*THE CONTACT OWNS A 2004 FORD F350. WHILE AT A STOP LIGHT, THE ENGINE WOULD REV. DEPENDING ON THE CONTACT'S REACTION TIME, THE VEHICLE WOULD MOVE 4-5 FEET. THERE WERE NO WARNING INDICATORS. THE RPM WOULD INCREASE TO 1,000. THE DEALER REPLACED THE CONTROL MODULE, THREE TURBOS, THREE EGR VALVES, AND THE BACK PRESSURE SENSOR. HOWEVER, THE FAILURE CONTINUES. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 61,000. UPDATED 01/11/08. *LJ UPDATED*JB
NHTSA ODI #10206205
Official recalls
2Jul 13, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
May 17, 2004
CERTAIN LARIAT AND KING RANCH MODEL PICKUP TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." SOME TRUCKS WERE INADVERTENTLY EQUIPPED WITH AN INCORRECT LOAD RANGE TIRE. THIS WOULD RESULT IN INCORRECT TIRE LOAD RATINGS FOR THE STATED VEHICLE AXLE GROSS AXLE WEIGHT RATING. ALSO, THE TIRE MAY BE INFLATED ABOVE THE DOT LISTED INFLATION PRESSURE.
Consequence & remedy
Consequence: IF A TIRE WAS OPERATED IN AN OVER-LOADED OR OVER-INFLATED CONDITION, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH CAN CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE ANY INCORRECT LOAD RANGE TIRES. ADDITIONALLY, IF ANY TIRE REQUIRED REPLACEMENT, IT IS RECOMMENDED THAT THE WHEEL LUG NUT TORQUE BE CHECKED WITHIN 500 MILES AFTER ANY TIRE REPLACEMENT. OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS SHOULD CONTACT. FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE04070 · Engine Stalling
Opened Oct 7, 2004 · Closed Feb 15, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:diesel
TWENTY FIVE OF THE ODI FAILURE REPORTS ARE DUPLICATIVE OF FORD COMPLAINTS.TWENTY ODI REPORTS DO NOT CONTAIN A VIN (AND MAY OR MAY NOT BE DUPLICATIVE OF FORD REPORTS).THE 14 ALLEGED CRASHES AND 2 ALLEGED INJURIES WERE ALL MINOR.SUBMITTED DURING PRELIMINARY EVALUATION (PE) 04-070, FORD'S RESPONSE TO ODI'S INFORMATION REQUEST (IR) LETTER CONTAINED ABOUT 5,000 CONSUMER REPORTS (MORS) AND 8,700 FIELD REPORTS (CQIS).FORD REVIEWED THE COMPLAINTS AND CATEGORIZED THEM.THE MANUFACTURER REPORTS SHOWN ABOVE REPRESENT A COUNT OF UNIQUE VEHICLES THAT FORD CATEGORIZED AS ALLEGEDLY STALLING DUE TO A SUBJECT ENGINE COMPONENT ('A' CATEGORY, SEE FORD'S IR RESPONSE LETTER FOR FURTHER DETAIL); SOME OF THESE VEHICLES RECEIVED MULTIPLE REPORTS.ODI HAS NOT YET CONFIRMED FORD'S CATEGORIZATION OF THESE REPORTS, NOR HAS ODI CONFIRMED FORD'S CATEGORIZATION OF THE REMAINING REPORTS (WHICH FORD STATES DO NOT PERTAIN TO THE ALLEGED DEFECT).FORD SUBMITTED NEARLY 19,000 WARRANTY CLAIMS, MANY OF WHICH INVOLVED CLAIMS FOR A TECHNICAL SERVICE BULLETIN (TSB 04-13-08) AND FIELD SERVICE ACTION (FSA 03B05) WHICH FORD IDENTIFIED AS POTENTIAL REMEDIES FOR STALLING COMPLAINTS.ODI HAS NOT CONFIRMED THAT EITHER OF THESE ARE A REMEDY FOR ENGINE STALLING COMPLAINTS.SEVERAL OTHER DEALER COMMUNICATIONS RELATED TO ENGINE STALL WERE ALSO SUBMITTED AS WELL AS OVER 50 PRODUCT MODIFICATIONS, 15 OF WHICH INVOLVE REVISIONS TO THE SOFTWARE FOR THE ELECTRONIC ENGINE CONTROL UNIT.FURTHER INVESTIGATION IS REQUIRED AND ODI IS UPGRADING PE04-070 TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, ODI WILL ESTABLISH AND UPDATE MANUFACTURER FAILURE REPORT COUNTS, FURTHER INVESTIGATE THE FREQUENCY AND TREND OF STALLING COMPLAINTS, AND DETERMINE THE SCOPE AND SAFETY IMPLICATION OF STALLING EVENTS.ODI WILL ALSO INVESTIGATE FORD'S REMEDIES, THEIR EFFECTIVENESS, AND WHETHER FURTHER ACTION IS REQUIRED.
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