FORD F-350 POWER STROKE DIESEL 2004 HAS STALLED TWICE WHILE DRIVING DOWN THE ROAD. LOOSE POWER STEER AND BRAKES ON HIGHWAY. HAVE REPLACED TURBO CHARGER AND WORKED ON FUEL INJECTION SYSTEM. TURBO CHARGER IS NOW MAKING THE SAME NOISE AGAIN. MILEAGE WHEN WORKED ON 2994/4437/18081. *JB
2004 Ford F-350
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2004 Ford F-350 do not stand out strongly from the model-year median of 93.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
131 reports with mileage · 28 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 64 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
64 reportsDIESEL SMELL IN THE CAB OF A FORD F350 TRUCK WITH 6.0 ENGINE. THIS IS THE SECOND INSTANCE OF THIS IN THIS TRUCK. BOTH HAVE BEEN COVERED BY WARRANTY, BUT THE FIRST TIME WAS IN MAY OF 05 AND THE SECOND TIME WAS FEB 06 IS THIS GOING TO HAPPEN AGAIN. THE SMELL IS SICKENING AND IF YOU DO NOT OPEN THE WINDOWS EYES WATER,FEEL TIRED, SI…
Read full complaint
DIESEL SMELL IN THE CAB OF A FORD F350 TRUCK WITH 6.0 ENGINE. THIS IS THE SECOND INSTANCE OF THIS IN THIS TRUCK. BOTH HAVE BEEN COVERED BY WARRANTY, BUT THE FIRST TIME WAS IN MAY OF 05 AND THE SECOND TIME WAS FEB 06 IS THIS GOING TO HAPPEN AGAIN. THE SMELL IS SICKENING AND IF YOU DO NOT OPEN THE WINDOWS EYES WATER,FEEL TIRED, SICK TO STOMACH, ALL NOT GOOD FOR DRIVING DOWN THE ROAD (PEOPLE REALLY LOOK AT YOU LIKE YOU ARE NUTS WHEN ITS 5 DEGREES OUTSIDE AND YOU ARE DRIVING AROUND WITH YOUR WINDOWS OPEN). THIS TIME IT HAS BEEN BLAMED ON THE EXHAUST MANIFOLD, THE FIRST TIME IT WAS WHAT THEY CALLED THE DOWN EXHAUST PIPE. I BELIEVE THAT THERE IS A BIGGER PROBLEM WHICH HAS TO DO WITH THE 6.0 ENGINE. TOO MUCH PRESSURE FOR THE EXHAUST. THE OTHER PROBLEM IS WITH THE RADIATOR HOSE. I HAVE 46700 MILES ON THE TRUCK AND THE RADIATOR HOSE HAS TO BE REPLACED DUE TO RUBBING ON THE POWER STEERING GEAR BOX, FORD WILL NOT COVER THIS UNDER WARRANTY, EVEN THOUGH THEY HAVE COME UP WITH A NEW HOSE AND NEW PART NUMBER TO STOP THIS FROM HAPPENING. I HAVE NOT BEEN TOLD IF THEY ARE REPLACING THE HOSE WITH THE OLD STYLE OR THE NEW STYLE. *NM
LOSS OF PULLING POWER ON MY 2004 FORD 350 SUPER DUTY. THE TRUCK WILL LOSE POWER TO PULL UNDER EVEN A SMALL LOAD. WHEN PULLING OUT I HAVE TO HAVE A LARGE AREA OF NO TRAFFIC, HAVE HAD SEVERAL INCIDENTS WHERE I CAME CLOSE TO BEING HIT IN THE SIDE WHEN I HAD A POWER FAILURE AND PULLING ONTO ROADWAY. I HAVE HAD THE PROBLEM LOOKED …
Read full complaint
LOSS OF PULLING POWER ON MY 2004 FORD 350 SUPER DUTY. THE TRUCK WILL LOSE POWER TO PULL UNDER EVEN A SMALL LOAD. WHEN PULLING OUT I HAVE TO HAVE A LARGE AREA OF NO TRAFFIC, HAVE HAD SEVERAL INCIDENTS WHERE I CAME CLOSE TO BEING HIT IN THE SIDE WHEN I HAD A POWER FAILURE AND PULLING ONTO ROADWAY. I HAVE HAD THE PROBLEM LOOKED AT BY A FORD SERVICE CENTER 11 TIMES AND THEY CAN NOT REPAIR THE PROBLEM AND REFUSE TO REPURCHASE THE TRUCK. *NM
2004 F350 TURBO DIESEL PICK UP THE TURBO DIESEL BOOSTER IS DEFECTIVE AND CANNOT BE REPAIRED AS TO MAKE THE TRUCK SAFE WHILE TOWING. THIS MAY CAUSE AN ACCIDENT ON AN UPHILL GRADE BECAUSE OF RAPID LOSE OF POWER AND SPEED. IF A VEHICLE IS FOLLOWING TO CLOSELY BEHIND THIS VEHICLE. MY VEHICLE HAS BEEN REPAIRED TWICE FOR THE PROB…
Read full complaint
2004 F350 TURBO DIESEL PICK UP THE TURBO DIESEL BOOSTER IS DEFECTIVE AND CANNOT BE REPAIRED AS TO MAKE THE TRUCK SAFE WHILE TOWING. THIS MAY CAUSE AN ACCIDENT ON AN UPHILL GRADE BECAUSE OF RAPID LOSE OF POWER AND SPEED. IF A VEHICLE IS FOLLOWING TO CLOSELY BEHIND THIS VEHICLE. MY VEHICLE HAS BEEN REPAIRED TWICE FOR THE PROBLEM AND THE FORD DEALER SAYS THIS IS NOT THERE PROBLEM BUT THE FORD MANUFACTURER'S PROBLEM. THEY HAVE NOT PUT OUT A RECALL NOR A REPAIR KIT FOR THIS PROBLEM. *JB
WE HAVE HAD SEVERAL INCIDENTS WHERE WE ARE DRIVING THE VEHICLE AND IT WILL BEGIN TO SHAKE AND A PUFF OF BLACK SMOKES COMES OUT OF THE EXHAUST. THEN SHORTLY AFTER THIS HAPPENS, WE YOU STOP AT AN INTERSECTION, THE VEHICLE WILL DIE. THIS HAS HAPPENED SEVERAL TIMES. HAVE HAD IT INTO THE FORD DEALERSHIP ON FIVE OCCASIONS, THEY H…
Read full complaint
WE HAVE HAD SEVERAL INCIDENTS WHERE WE ARE DRIVING THE VEHICLE AND IT WILL BEGIN TO SHAKE AND A PUFF OF BLACK SMOKES COMES OUT OF THE EXHAUST. THEN SHORTLY AFTER THIS HAPPENS, WE YOU STOP AT AN INTERSECTION, THE VEHICLE WILL DIE. THIS HAS HAPPENED SEVERAL TIMES. HAVE HAD IT INTO THE FORD DEALERSHIP ON FIVE OCCASIONS, THEY HAVE SAID IT IS FIXED, WHEN IT IS NOT. WHEN HOOKED TO THE COMPUTER, THERE IS A DEFINITE PROBLEMS. THIS LAST TIME, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THEY SAY THAT THEIR COMPUTER DID NOT SHOW ANY PROBLEMS. THERE IS OBVIOUSLY A PROBLEM OR WE WOULD NOT HAVE TAKEN IT IN. WE ARE MAKING THE PAYMENTS AND INSURANCE, YET IT SITS IN THE SHOP. HAVE BEEN IN DRIVING THIS VEHICLE THAT ON 3 OCCASIONS WHERE IT HAS STALLED IN AN INTERSECTION AND COULD HAVE CAUSED AN ACCIDENT. ALSO HAS STALLED AT LEAST 20 TIMES WHEN SLOWING FOR A RED LIGHT OR STOP SIGN. *JB
2004 F350. OWNED TRUCK FOR 13 MONTHS, THE TRUCK HAS BEEN IN THE SHOP NUMEROUS TIMES. IT SURGES WHILE DRIVING AND ALSO GOES DEAD WHILE DRIVING. RECALL WORK WAS DONE AND DID NOT FIX THE PROBLEM. *NM
DT: CONTACT STATED THERE HAS BEEN TWO RECALLS THAT HAVE BEEN SERVICED. BUT THE CONSUMER WAS STILL HAVING STALLING PROBLEMS. THE SERVICE DEALER INSPECTED THE FUEL INJECTOR CONTROL MODULE HARNESS AND REPLACED THE INJECTOR CONTROL PRESSURE SENSOR AND REP THE AIR CHARGING COOLER DUCT. MOST OF THE TIME THE VEHICLE STALLED WAS W…
Read full complaint
DT: CONTACT STATED THERE HAS BEEN TWO RECALLS THAT HAVE BEEN SERVICED. BUT THE CONSUMER WAS STILL HAVING STALLING PROBLEMS. THE SERVICE DEALER INSPECTED THE FUEL INJECTOR CONTROL MODULE HARNESS AND REPLACED THE INJECTOR CONTROL PRESSURE SENSOR AND REP THE AIR CHARGING COOLER DUCT. MOST OF THE TIME THE VEHICLE STALLED WAS WHEN THE VEHICLE IS FIRST TAKING OFF, IT LOADED UP WITH SMOKE COMING OUT OF THE EXHAUST PIPE. THIS VEHICLE DID NOT STALL EVERY TIME THE CONSUMER DROVE THE VEHICLE. CONSUMER DID NOT WANT TO CONTACT THE MANUFACTURER, HE WOULD NOT GET ANY RESOLUTION FROM THE MANUFACTURER. *AK
DT: UNDER ACCELERATION BETWEEN 25 AND 45 MPH THE VEHICLE LOSES POWER. THERE IS HESITATION WHEN VEHICLE ACCELERATES. IT IS AS THOUGH IT BOGS DOWN AND CAN NOT GAIN ANY SPEED. ALSO, A LARGE AMOUNT OF BLACK SMOKE WAS EXPELLED FROM THE EXHAUST. WHEN THIS OCCURS THE TRUCK COMES TO CRAWL IN MIDDLE OF TRAFFIC, AND HAPPENS MOSTL…
Read full complaint
DT: UNDER ACCELERATION BETWEEN 25 AND 45 MPH THE VEHICLE LOSES POWER. THERE IS HESITATION WHEN VEHICLE ACCELERATES. IT IS AS THOUGH IT BOGS DOWN AND CAN NOT GAIN ANY SPEED. ALSO, A LARGE AMOUNT OF BLACK SMOKE WAS EXPELLED FROM THE EXHAUST. WHEN THIS OCCURS THE TRUCK COMES TO CRAWL IN MIDDLE OF TRAFFIC, AND HAPPENS MOSTLY IN STOP AND GO TRAFFIC, AS WELL AS ON INTERSTATE. TOOK VEHICLE TO A DEALER 4 TIMES FOR THIS PROBLEM WITHIN 28,000 MILES. DEALERSHIP COULD NOT FIND ANYTHING WRONG, BUT DID TROUBLE SHOOTING REPAIRS TO THE COMPUTER, AND THEN REPLACED THE TURBO. DEALER ADMITTED THEY DID NOT KNOW HOW TO FIX OR DIAGNOSE THIS PROBLEM. CONSUMER HAS NOT CONTACTED THE MANUFACTURER AT THIS TIME. NO OTHER REPAIRS WERE DONE OR ISSUES OUTSIDE OF THIS PROBEKM OCCURRED. *AK
2004 FORD F350 DEVELOPED PROBLEMS WITH THE ENGINE.***NO ANSWER REQUIRED***. *MR THE VEHICLE WOULD RUN ROUGH. THE STARTER BURNED OUT CAUSING THE VEHICLE NOT TO START. THE VEHICLE HAD MULTIPLE FUEL SYSTEM PROBLEMS. THE REAR WINDOW LATCH ASSEMBLY BROKE. THE STEERING DAMPNER CHAFED. THE LONG DRAG LINK WAS REPLACED BECAUSE IT W…
Read full complaint
2004 FORD F350 DEVELOPED PROBLEMS WITH THE ENGINE.***NO ANSWER REQUIRED***. *MR THE VEHICLE WOULD RUN ROUGH. THE STARTER BURNED OUT CAUSING THE VEHICLE NOT TO START. THE VEHICLE HAD MULTIPLE FUEL SYSTEM PROBLEMS. THE REAR WINDOW LATCH ASSEMBLY BROKE. THE STEERING DAMPNER CHAFED. THE LONG DRAG LINK WAS REPLACED BECAUSE IT WAS WEAK. STEERING STABILIZER WAS INSTALLED BECAUSE IT WASN'T INSTALLED AT FACTORY. *NM
OCCASIONALLY WHILE STOPPED IN GEAR WITH THE BRAKE DEPRESSED MY TRUCK WILL "SURGE" AND LURCH FORAWD AS THE IDLE INCREASES. IF I'M NOT DEPRESSING THE BRAKE FIRMLY THE TRUCK MOVE FOWARD AND WON'T STOP UNTILL VERY FIRM PRESSURE IS APPLIED TO THE BRAKE.
Official recalls
211V352000 · Exterior Lighting:brake Lights; Exterior Lighting:tail Lights
Jul 13, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence & remedy
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Additional source detail variants (2)
Exterior Lighting:brake Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Exterior Lighting:tail Lights
FORD IS RECALLING CERTAIN MODEL YEAR 2011 RANGER TRUCKS BUILT FROM JANUARY 25, 2011, THROUGH APRIL 25, 2011 AT THE TWIN CITIES ASSEMBLY PLANT, AND SERVICE PARTS DISTRIBUTED TO DEALERS FOR CERTAIN 2004 THROUGH 2011 MODEL YEAR RANGER TRUCKS, 2002 THROUGH 2005 MODEL YEAR EXCURSION VEHICLES, AND 2002 THROUGH 2007 MODEL YEAR F-250, F-350, F-450, AND F-550 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THE MULTI-FUNCTION SWITCH WAS SHIPPED WITH A SUBCOMPONENT (SLIDER) THAT MAY EXPERIENCE DEFORMATION. A MULTI-FUNCTION SWITCH WITH A DEFORMED SLIDER MAY MALFUNCTION CAUSING THE TURN SIGNAL, TAIL LIGHTS, HAZARD WARNING SIGNAL FLASHERS AND/OR BRAKE LIGHTS NOT TO ACTIVATE.
Consequence: NON-FUNCTIONING LIGHTS COULD INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SWITCHES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
04V229000 · Tires
May 17, 2004
CERTAIN LARIAT AND KING RANCH MODEL PICKUP TRUCKS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS." SOME TRUCKS WERE INADVERTENTLY EQUIPPED WITH AN INCORRECT LOAD RANGE TIRE. THIS WOULD RESULT IN INCORRECT TIRE LOAD RATINGS FOR THE STATED VEHICLE AXLE GROSS AXLE WEIGHT RATING. ALSO, THE TIRE MAY BE INFLATED ABOVE THE DOT LISTED INFLATION PRESSURE.
Consequence & remedy
Consequence: IF A TIRE WAS OPERATED IN AN OVER-LOADED OR OVER-INFLATED CONDITION, THE TIRE MAY RUPTURE RESULTING IN A RAPID AIR LOSS, WHICH CAN CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE ANY INCORRECT LOAD RANGE TIRES. ADDITIONALLY, IF ANY TIRE REQUIRED REPLACEMENT, IT IS RECOMMENDED THAT THE WHEEL LUG NUT TORQUE BE CHECKED WITHIN 500 MILES AFTER ANY TIRE REPLACEMENT. OWNER NOTIFICATION BEGAN ON MAY 21, 2004. OWNERS SHOULD CONTACT. FORD AT 1-800-392-3673.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP05005 · Spark Plug Ejection From Cylinder Head
Opened Sep 22, 2005 · Closed Jan 4, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling; Engine And Engine Cooling:engine; Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Additional source detail variants (3)
Engine And Engine Cooling:engine
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling:engine:gasoline
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
Engine And Engine Cooling
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.
PE04070 · Engine Stalling
Opened Oct 7, 2004 · Closed Feb 15, 2005
Status: closed (inferred from source dates) · Engine And Engine Cooling:engine:diesel
TWENTY FIVE OF THE ODI FAILURE REPORTS ARE DUPLICATIVE OF FORD COMPLAINTS.TWENTY ODI REPORTS DO NOT CONTAIN A VIN (AND MAY OR MAY NOT BE DUPLICATIVE OF FORD REPORTS).THE 14 ALLEGED CRASHES AND 2 ALLEGED INJURIES WERE ALL MINOR.SUBMITTED DURING PRELIMINARY EVALUATION (PE) 04-070, FORD'S RESPONSE TO ODI'S INFORMATION REQUEST (IR) LETTER CONTAINED ABOUT 5,000 CONSUMER REPORTS (MORS) AND 8,700 FIELD REPORTS (CQIS).FORD REVIEWED THE COMPLAINTS AND CATEGORIZED THEM.THE MANUFACTURER REPORTS SHOWN ABOVE REPRESENT A COUNT OF UNIQUE VEHICLES THAT FORD CATEGORIZED AS ALLEGEDLY STALLING DUE TO A SUBJECT ENGINE COMPONENT ('A' CATEGORY, SEE FORD'S IR RESPONSE LETTER FOR FURTHER DETAIL); SOME OF THESE VEHICLES RECEIVED MULTIPLE REPORTS.ODI HAS NOT YET CONFIRMED FORD'S CATEGORIZATION OF THESE REPORTS, NOR HAS ODI CONFIRMED FORD'S CATEGORIZATION OF THE REMAINING REPORTS (WHICH FORD STATES DO NOT PERTAIN TO THE ALLEGED DEFECT).FORD SUBMITTED NEARLY 19,000 WARRANTY CLAIMS, MANY OF WHICH INVOLVED CLAIMS FOR A TECHNICAL SERVICE BULLETIN (TSB 04-13-08) AND FIELD SERVICE ACTION (FSA 03B05) WHICH FORD IDENTIFIED AS POTENTIAL REMEDIES FOR STALLING COMPLAINTS.ODI HAS NOT CONFIRMED THAT EITHER OF THESE ARE A REMEDY FOR ENGINE STALLING COMPLAINTS.SEVERAL OTHER DEALER COMMUNICATIONS RELATED TO ENGINE STALL WERE ALSO SUBMITTED AS WELL AS OVER 50 PRODUCT MODIFICATIONS, 15 OF WHICH INVOLVE REVISIONS TO THE SOFTWARE FOR THE ELECTRONIC ENGINE CONTROL UNIT.FURTHER INVESTIGATION IS REQUIRED AND ODI IS UPGRADING PE04-070 TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, ODI WILL ESTABLISH AND UPDATE MANUFACTURER FAILURE REPORT COUNTS, FURTHER INVESTIGATE THE FREQUENCY AND TREND OF STALLING COMPLAINTS, AND DETERMINE THE SCOPE AND SAFETY IMPLICATION OF STALLING EVENTS.ODI WILL ALSO INVESTIGATE FORD'S REMEDIES, THEIR EFFECTIVENESS, AND WHETHER FURTHER ACTION IS REQUIRED.
Illustration