2025 Ford F-350 Sd

The driveshaft separated resulting in a loss of motive power while we were driving on the highway at around 65-70mph. We heard/felt vibrations, and a harsh noise then a loud popping noise right before/ during the failure. Then heard dragging as we came toward the guard rail. It caused a loss of control of the vehicle almost causing us to crash. We were able to pull to the side of the road while traffic went around us. One vehicle pulled over in front of us checking their car stating they saw something fly out from under ours but then they left. We looked under and the rear driveshaft was hanging down and the vehicle was unable to drive forward or back. When trying to pull it on a tow vehicle the bearings came out. It is available for inspection. We are waiting for paperwork from a dealer to see all the damages that occurred but they told us the cost was $20,500 to repair. A day before we heard a vibration sound when letting off the accelerator but all the systems checked out and we didn't see anything, that was Saturday. This failure happened on Sunday with no warning systems alerting until after everything happened and the vehicle was no longer able to drive. We just saw there is an active recall and that our vehicle matches date, factory and part damage but our VIN is not included.

After a few hundred mile trip we stopped at a gas station, put it in park but left the vehicle running. After about 5 minutes of idling put it in reverse and everything acted as normal. Shifted into drive and there was no power to the engine. Was able to get the truck moving before seeing that the transmission was stuck in 7th gear. Shortly after the check engine light came on. Pulled over and stopped and turned the truck off for about 10 minutes and then started it to see the check engine light went off and the truck was acting normal. Got back on the freeway and proceeded the last several hundred miles home and when I pulled off the freeway the transmission was stuck in 7th again. Was able to limp it to the dealership and ended up needing a new transmission with only 2,200 miles.

After using manual mode and brakes to slow down I went back to automatic mode without coming to a stop. I was turning left and it felt like I had let off the gas completely but I was pressing harder and harder but my truck wouldn't do anything and the gas pedal did nothing. Then a second later it aggressively accelerated and went back to normal. It did it once 2 weeks ago also when I was turning right and I thought it was just the proximity sensor or something thinking I was too close to a car or something and cut power but there was no beeping. I have it on the dash camera if that helps.

The contact owns a 2025 Ford F-350. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the transmission independently shifted from first gear. In addition, the contact stated that the vehicle was uncontrollable. The contact turned the vehicle off, shifted into neutral, and parked the vehicle in the nearest driveway. There were no warning lights illuminated. The vehicle was restarted, and the vehicle was driven to the intended destination. The contact stated that the failure had not reoccurred. The contact stated that the vehicle drove normally after the initial failure. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The contact stated that several attempts were made to contact the manufacturer. The failure mileage was approximately 1,400.

2025 E-350 Safety Recalls* Main control valve body or transmission replacement Recall incomplete As transmission controls highway speed at 60mph and higher. RECOMMENDED FOR ALL 2025 E-350 to be reported as UNDRIVABLE and brought in IMMEDIATELY for Safety Recall, and highway safety international. Please BROADCAST as amber alert and/or new cast notifications.