IllustrationTRAVELING ON A PAVED HIGHWAY AT 60 MPH. THE ROADWAY HAD A BUMPY SECTION. WHEN DRIVING THRU THE BUMPY SECTION, THE FRONT END OF THE TRUCK BEGAN TO SHAKE VIOLENTLY AND NEARLY CAUSED A LOSS OF CONTROL. IT CONTINUED TO SHAKE UNTIL THE TRUCK SPEED WAS REDUCED BELOW 30 MPH.
2017 Ford F-350 Sd
Owner reports · Recalls · Investigations
More warning signs than most F-350 Sd years
Owner complaints for the 2017 Ford F-350 Sd are substantially higher than the model-year median of 73.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-350 Sd years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1910–25K
15125–50K
3350–75K
2075–100K
7100–150K
13150K+
415 reports with mileage · 157 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 292 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 219 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Wheels. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
7 crash reports6 fire reports3 injury reports
Suspension complaints
219 reportsI STARTED TO HEAR A CLUNKING IN THE FRONT END OF MY 2017 F350 WHEN GOING OVER BUMPS (LOW SPEED AND HIGH SPEED). I TOOK IT IN TO THE DEALER AND THE SAID I HAD EXCESSIVE PLAY IN MY TIE ROD ENDS, SO THEY REPLACED THEM ALONG WITH A LOWER CONTROL ARM. ABOUT A WEEK LATER, I STARTED HEARING THE NOISE AGAIN AND WHEN I WOULD GO OVER BUMP…
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I STARTED TO HEAR A CLUNKING IN THE FRONT END OF MY 2017 F350 WHEN GOING OVER BUMPS (LOW SPEED AND HIGH SPEED). I TOOK IT IN TO THE DEALER AND THE SAID I HAD EXCESSIVE PLAY IN MY TIE ROD ENDS, SO THEY REPLACED THEM ALONG WITH A LOWER CONTROL ARM. ABOUT A WEEK LATER, I STARTED HEARING THE NOISE AGAIN AND WHEN I WOULD GO OVER BUMPS IN THE ROAD, EVEN AT LOW SPEED, THE TRUCK WOULD WANT TO WANDER. I TOOK IT IN A SECOND TIME AND THEY FOUND THE ANTI SWAY BAR HAD EXCESSIVE PLAY, SO THEY REPLACED THAT. I ASKED WHY A NEW 1 TON TRUCK WOULD ALREADY NEED FRONT SUSPENSION COMPONENTS REPLACED AND THEY SAID THEY DIDN'T KNOW. THE TRUCK DID DRIVE BETTER FOR AWHILE, BUT SHORTLY AFTER I STARTED HEARING THE NOISE AGAIN. I HAD TO GET THE OIL CHANGE, SO I ASKED THEM TO CHECK ON IT WHILE IT WAS IN THERE. THEY SAID THEY DID THE OIL CHANGE BUT COULDN'T CHECK THE NOISE COMPLAINT BECAUSE THEY DIDN'T HAVE TIME. THEY DID HOWEVER DO ANOTHER 42 POINT INSPECTION AND SAID EVERYTHING WAS OK. I BROUGHT IT IN ABOUT A WEEK LATER BECAUSE THE NOISE WAS STILL THERE. THEY TOLD ME THAT THEY COULDN'T REPLICATE THE PROBLEM, BUT THE TECH SAID IT COULD BE COMING FROM THE REAR LEAF PACK BECAUSE, "SOMETIMES THE TRUCKS COME FROM THE FACTORY WITH THE REAR LEAF SPRINGS LUBRICATED AND THEY AREN'T SUPPOSED TO BE", SO HE SPRAYED DEGREASER ON THEM AND THEY COULDN'T HEAR ANY NOISE ANYMORE. I ASKED WHY THE FACTORY WOULD DO THAT, AND AGAIN, THEY HAD NO ANSWER. I DROVE IT WITH THE SERVICE MANAGER (AROUND THE CORNER) AND OF COURSE IT DIDN'T MAKE THE NOISE. I TOOK IT HOME HOPING THE PROBLEM WAS SOLVED, BUT I SOON REALIZED THAT THE TRUCK STILL MAKES THE CLUNKING NOISE WHEN GOING OVER BUMPS, EVEN BACKING IN MY DRIVEWAY AND IT STILL WANDERS, EVEN PULLING INTO ONE DIRECTION WHEN I GO OVER BUMPS/TRANSITIONS ON THE ROAD/HIGHWAY AT LOW AND HIGHER SPEEDS. I HAVE MADE A COMPLAINT TO FORD AND WILL BE CONTACTING A LEMON LAW ATTORNEY.
THIS VEHICLE ON NORMAL ROADS, INTERSTATE OR BACKROADS, WILL GO INTO WHAT I WOULD CALL A DEATH WOBBLE. THIS "WOBBLE" IS VERY VIOLENT, AND IT USUALLY OCCURS AT 50MPH OR GREATER. AT THIS SPEED THE VEHICLE BECOMES BARELY GUIDEABLE TO THE POINT THAT IT IS VERY DANGEROUS. THE ONLY WAY TO MAKE THE VEHICLE STOP THE EVENT IS TO SLOW DOWN…
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THIS VEHICLE ON NORMAL ROADS, INTERSTATE OR BACKROADS, WILL GO INTO WHAT I WOULD CALL A DEATH WOBBLE. THIS "WOBBLE" IS VERY VIOLENT, AND IT USUALLY OCCURS AT 50MPH OR GREATER. AT THIS SPEED THE VEHICLE BECOMES BARELY GUIDEABLE TO THE POINT THAT IT IS VERY DANGEROUS. THE ONLY WAY TO MAKE THE VEHICLE STOP THE EVENT IS TO SLOW DOWN. MY EXPERIENCE HAS BEEN THAT IT WILL CONTINUE DOWN TO SPEEDS OF 35-40 BEFORE IT GOES AWAY. I STRONGLY FEEL AS THOUGH THIS EVENT, IF IT WERE TO HAPPEN AT THE WRONG TIME WILL COST A LIFE. IT DOES NOT TAKE A HUGE POT HOLE TO SET IT OFF, IT IS TYPICALLY A SMALLER IRREGULAR BUMP THAT WILL GET IT GOING. UNDER WARRANTY I HAVE HAD THE STEERING DAMPER REPLACED AS WELL AS BOTH FRONT SHOCKS AND NOTHING SO FAR HAS TOUCHED THE ISSUE.
WHILE DRIVING THE FREEWAY AT 70 MPH HIT A BRIDGE EXPANSION JOINT IN THE ROAD AND THE TRUCK BEGAN SHAKING VIOLENTLY. IT WAS DIFFICULT TO MAINTAIN CONTROL AS I SLOWED TO ABOUT 20MPH BEFORE IT WOULD STOP. THEN AGAIN WHEN I HIT A SECTION OF GROUND PAVEMENT SAME THING HAPPENED. DEALER SAYS IT'S TIRE ONLY HAVE 20K ON FACTORY INSTALLED…
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WHILE DRIVING THE FREEWAY AT 70 MPH HIT A BRIDGE EXPANSION JOINT IN THE ROAD AND THE TRUCK BEGAN SHAKING VIOLENTLY. IT WAS DIFFICULT TO MAINTAIN CONTROL AS I SLOWED TO ABOUT 20MPH BEFORE IT WOULD STOP. THEN AGAIN WHEN I HIT A SECTION OF GROUND PAVEMENT SAME THING HAPPENED. DEALER SAYS IT'S TIRE ONLY HAVE 20K ON FACTORY INSTALLED TIRES. THEY THEN REPLACED STEERING DAMPENER, DID NOT CORRECT STILL AT DEALERSHIP. 2017 F350 CREW CAB COMPLETELY STOCK. 27K MILES
STEERING OR SUSPENSION GOES INTO A VIOLENT SHACKING OFTEN REFERRED TO AS DEATH WOBBLE AFTER HITTING CERTAIN BUMPS ON A ROADWAY. BUMPS APPEAR TO INVOLVE BOTH FRONT TIRES POSSIBLY WHEN ONE TIRE HITS FIRST SIMILAR TO BRIDGE JOINTS OR PAVEMENT BREAKS. AT HIGHWAY SPEEDS ABOUT 55 OR GREATER, ONLY HAD HAPPEN WHEN DRIVING STRAIGHT. THE …
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STEERING OR SUSPENSION GOES INTO A VIOLENT SHACKING OFTEN REFERRED TO AS DEATH WOBBLE AFTER HITTING CERTAIN BUMPS ON A ROADWAY. BUMPS APPEAR TO INVOLVE BOTH FRONT TIRES POSSIBLY WHEN ONE TIRE HITS FIRST SIMILAR TO BRIDGE JOINTS OR PAVEMENT BREAKS. AT HIGHWAY SPEEDS ABOUT 55 OR GREATER, ONLY HAD HAPPEN WHEN DRIVING STRAIGHT. THE STEERING WHILE SHAKES BACK AND FORTH ABOUT 1-INCH EACH WAY WITH TRUCK BODY SHAKING. IT APPEARS TO WORSEN IF BREAKING HARD SO SLOW DECELERATION HAS BEEN MY PRACTICE. WHEN TOWING TRAILER HAVE USED MANUAL APPLICATION OF TRAILER BRAKES TO DRAG TRUCK SLOWER WHICH SEEMS BETTER. EXPERIENCED WHEN DRIVING TRUCK ONLY AND ALSO WHEN TOWING A FIFTH WHEEL 12K POUND TRAILER OR A 7K POUND HITCH PULL BOX TRAILER. TRUCK WEIGHS ABOUT 9K POUNDS. FORD DEALER HAS SERVICED UNIT ACCORDING TO SERVICE BULLETIN #18-2268. FOUR VISITED FOR REPAIRS AND A FEW ADDITIONAL VISITS FOR INSPECTION BEFORE ORDERING PARTS. FORD COMPANY ISSUED A CASE NUMBER CAS-17515150-L3W8H1. THIS CASE CASE CLOSED BY FORD FOLLOWING THE LAST REPAIR WITH OUT CONFIRMING WITH BE IT HAD BEEN FIXED. I PRESENTLY HAD FORD DEALER ORDER NEW TIRES FOR INSTALL ON 10/28/2019 THEN HOPE TO HAVE ALIGNMENT CHECKED AGAIN AS WELL LOOK FOR ANY NEW SIGNS OF WEAR ON COMPONENTS. LAST TRIP FROM EMINENCE , MO TO DIXON IL EXPERIENCED THIS DEATH WOBBLE 7 TIMES. COMBINED VEHICLE WEIGHT ABOUT 22K POUNDS.
TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE TIRES WOBBLED WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING OVER BUMPS IN THE ROAD. THE CONTACT TOOK THE VEHICLE TO FALLON FORD-TOYOTA (1351 W WILLIAMS AVE, FALLON, NV 89406, (775) 423-2171) ON THREE S…
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TL* THE CONTACT OWNS A 2017 FORD F-350. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED THE "DEATH WOBBLE" AND THE TIRES WOBBLED WITHOUT WARNING. THE FAILURE OCCURRED WHILE TRAVELING OVER BUMPS IN THE ROAD. THE CONTACT TOOK THE VEHICLE TO FALLON FORD-TOYOTA (1351 W WILLIAMS AVE, FALLON, NV 89406, (775) 423-2171) ON THREE SEPARATE OCCASIONS WHERE THEY INITIALLY PERFORMED AN ALIGNMENT DURING THE FIRST REPAIR. ON THE SECOND OCCASION, THE DEALER REPLACED THE STEERING LINKAGE DAMPER PER TECHNICAL SERVICE BULLETIN NUMBER: 18-2268. ON THE THIRD OCCASION, ANOTHER ALIGNMENT WAS PERFORMED AND THE CASTER WAS REDUCED AS LOW AS POSSIBLE. THE DEALER ALSO INFORMED THE CONTACT THAT THE TIRES WOULD NEED TO BE REPLACED. THE TIRES WERE REPLACED BY AN INDEPENDENT MECHANIC. THE SAME DEALER CALLED THE CONTACT'S SON AFTER THE THIRD REPAIR TO SEE IF THEY COULD FIND A REMEDY FOR THE VEHICLE. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER A FOURTH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL OR REMEDY FOR THE "DEATH WOBBLE". THE CONTACT WAS INFORMED THAT A SUPERVISOR WOULD CALL HER FOR MORE INFORMATION. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 17,835.
WHEN TRAVELING AT HIGHWAY SPEEDS THE TRUCK VIOLENTLY SHAKES AND IS UNCONTROLLABLE AFTER HITTING BUMPS OR POTHOLES. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, HARD BRAKING MUST BE APPLIED TO REDUCE SPEED RAPIDLY. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THREE DIFFERENT FORD DEALERS…
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WHEN TRAVELING AT HIGHWAY SPEEDS THE TRUCK VIOLENTLY SHAKES AND IS UNCONTROLLABLE AFTER HITTING BUMPS OR POTHOLES. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, HARD BRAKING MUST BE APPLIED TO REDUCE SPEED RAPIDLY. THIS HAS HAPPENED SEVERAL TIMES WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THREE DIFFERENT FORD DEALERSHIPS AND HAD THREE DIFFERENT SUPPOSED SERVICE BULLETIN FIX REPAIRS PERFORMED. YET HERE WE ARE STILL WITH THE DEATH WOBBLE.
ANOTHER VICTIM OF DEATH WOBBLE. IT'S HAPPENED TWICE, ONCE WITH TRUCK ALONE (JANUARY 2019) AND ANOTHER TIME PULLING A 5TH WHEEL TRAILER (9/22/2019)...BOTH DOWNHILL IN THE MOUNTAINS. THE TRUCK JUST STARTED SHAKING VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE IT STOP. THE FIRST TIME THE DEALER INSTALLED SOME CASTER SHI…
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ANOTHER VICTIM OF DEATH WOBBLE. IT'S HAPPENED TWICE, ONCE WITH TRUCK ALONE (JANUARY 2019) AND ANOTHER TIME PULLING A 5TH WHEEL TRAILER (9/22/2019)...BOTH DOWNHILL IN THE MOUNTAINS. THE TRUCK JUST STARTED SHAKING VIOLENTLY UNTIL I WAS ABLE TO SLOW DOWN ENOUGH TO MAKE IT STOP. THE FIRST TIME THE DEALER INSTALLED SOME CASTER SHIMS, THE 2ND TIME THEY SAID EVERYTHING LOOKED FINE AND NO ISSUES WITH THE SUSPENSION.
WHILE DRIVING ON THE FREEWAY I CROSSED AN EXPANSION JOINT WHERE THERE IS A BRIDGE, THE VEHICLE BECAUSE TO SHAKE AND BOUNCE ALL OVER THE LANE, IT IS SCARY AND DANGEROUS. I HAD TO SLOW DOWN TO ~30 MPH IN THE MIDDLE OF TRAFFIC ON THE FREEWAY TO BRING THE VEHICLE BACK UNDER CONTROL. THE VEHICLE ONLY HAS 26,000 MILES ON IT AND HAS …
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WHILE DRIVING ON THE FREEWAY I CROSSED AN EXPANSION JOINT WHERE THERE IS A BRIDGE, THE VEHICLE BECAUSE TO SHAKE AND BOUNCE ALL OVER THE LANE, IT IS SCARY AND DANGEROUS. I HAD TO SLOW DOWN TO ~30 MPH IN THE MIDDLE OF TRAFFIC ON THE FREEWAY TO BRING THE VEHICLE BACK UNDER CONTROL. THE VEHICLE ONLY HAS 26,000 MILES ON IT AND HAS ALREADY BEEN TO THE DEALER FOR SERVICE FOR THIS ISSUE IN THE PAST.
THIS INCIDENT HAPPENED IN MAY 2019. WHEN WE'RE ON A HIGHWAY NEXT TO A RIVER TRAVELING ABOUT 60 MILES AN HOUR AND ALL OF THE SUDDEN THE TRUCK START TO VIBRATING VIOLENTLY (ALSO KNOWN AS DEATH WOBBLE).THERE WAS NOTHING I COULD DO TO CONTROL IT. MEAN WHILE MY 4 YEAR OLD SON WAS SO TERRIFIED HE COULD STOP ASKING MY WIFE IF WE WERE G…
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THIS INCIDENT HAPPENED IN MAY 2019. WHEN WE'RE ON A HIGHWAY NEXT TO A RIVER TRAVELING ABOUT 60 MILES AN HOUR AND ALL OF THE SUDDEN THE TRUCK START TO VIBRATING VIOLENTLY (ALSO KNOWN AS DEATH WOBBLE).THERE WAS NOTHING I COULD DO TO CONTROL IT. MEAN WHILE MY 4 YEAR OLD SON WAS SO TERRIFIED HE COULD STOP ASKING MY WIFE IF WE WERE GOING TO DIE. WE WERE SO HELPLESS AND WE ALL FEARED FOR OUR LIFE LIVES. THAT'S TRULY THE WORST MOMENT OF MY LIFE. WE HAD THE VEHICLE TOW TO THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE LITTLE OVER A YEAR AGO AND EXPLAINED TO THEM WHAT HAPPEN AND TOLD THEM NO IS NO WAY WE WERE GETTING BACK IN THAT TRUCK AND ASKED THEM TO BUY BACK. FORD DENIED OUR REQUEST AND ASSURE THE PROBLEM WAS FIXED AFTER WAITING ABOUT HALF MONTH FOR THEM TO FIX IT AND AFTER MULTIPLE ATTEMPTS. AND IN ORDER FOR THEM TO CONSIDER IT, WE MOST EXPERIENCES THE TRAGEDY REPEATEDLY. WITHOUT ANY OTHER OPTION, I DROVE THE VEHICLE FOR OVER A MONTH ON MY OWN TO MAKE SURE IT WAS SAFE BEFORE I ALLOW MY FAMILY BACK IN THE TRUCK AND FOR ABOUT 3 MONTHS EVERYTHING SEEM FINE. UNTIL YESTERDAY WHEN WE WERE ON OUR WAY TO THE AIRPORT AND THE DEATH WOBBLE CAME BACK. AGAIN, WE TOOK THE VEHICLE TO THE DEALER AND HAVE THEM SERVICE. AFTER WHAT HAPPENED, I CAN SEE WHERE THE DEATH WOBBLE TERM CAME FROM. IT WAS TRULY A LIFE AND DEATH SITUATION AND FORD DOESN'T SEEM TO CARE ABOUT THAT. I THINK WE'VE GIVING THEM PLENTY OF ATTEMPTS TO ADDRESS THE ISSUE AND I FEEL IT TIME TO REACH OUT FOR FURTHER ASSISTANCE.WE CURRENTLY LIVE IN ALASKA. HOWEVER WE HAVE JUST SOLD EVERYTHING AND READY TO MOVE OUT OF STATE IN ABOUT FOUR DAYS. BUT AT THIS POINT WE DO NOT HAVE A VEHICLE AND OUR HOUSE WILL BE SOLD SOON. I DON'T UNDERSTAND WHY FORD IS NOT ALERT WITH THIS DEADLY SITUATION. WE ARE VERY DESPERATE AND ANY HELP WILL BE MUCH APPRECAITED.
Official recalls
1325V572000 · Back Over Prevention: Sensing System: Camera
Sep 3, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Consequence & remedy
Consequence: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
22V880000 · Power Train:driveline:driveshaft
Nov 29, 2022
Ford Motor Company (Ford) is recalling certain 2017-2018 F-Super Duty F-250, F-350, and F-450 4x4 vehicles. A radial damper inside the driveshaft may move out of position over time, which can cause a driveshaft imbalance and result in a fracture.
Consequence & remedy
Consequence: A fractured driveshaft can cause a loss of drive power. Additionally, a vehicle rollaway could occur while parked if the parking brake is not engaged. Either of these scenarios increases the risk of a crash.
Remedy: Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S74.
22V644000 · Back Over Prevention: Sensing System: Camera
Aug 26, 2022
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Consequence & remedy
Consequence: Lack of a clear rearview camera image can reduce the driver's visibility of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
22V087000 · Power Train:driveline:driveshaft; Structure:frame And Members:underbody Shields
Feb 16, 2022
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence & remedy
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Additional source detail variants (2)
Structure:frame And Members:underbody Shields
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
Power Train:driveline:driveshaft
Ford Motor Company (Ford) is recalling certain 2017-2022 F-250 and F-350 Super Duty vehicles equipped with gasoline engines and aluminum driveshafts. Underbody heat and noise insulators may loosen and contact the aluminum driveshaft, which could damage the driveshaft and cause it to fracture.
Consequence: A fractured driveshaft can cause a loss of drive power, or a loss of vehicle control if the driveshaft contacts the ground. Additionally, unintended movement could occur while parked if the parking brake is not engaged. Any of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect and repair the driveshaft as necessary, and properly attach the underbody insulators, free of charge. Owner notification letters were mailed on April 7, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S09.
19V880000 · Seat Belts:pretensioner; Structure:body:roof And Pillars
Dec 11, 2019
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence & remedy
Consequence: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.
Additional source detail variants (2)
Seat Belts:pretensioner
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.
Structure:body:roof And Pillars
Ford Motor Company (Ford) is recalling certain 2017-2019 F-Super Duty F-250, F-350, F-450, and F-550 SuperCrew Cab vehicles with carpet flooring. If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.
Consequence: A vehicle fire could result if materials ignite inside the vehicle.
Remedy: Ford will notify owners, and dealers will apply heat resistant tape to the carpet and its insulation, and modify the B-Pillar insulation as necessary, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S52.
19V864000 · Latches/locks/linkages:tailgate:latch
Dec 4, 2019
Ford Motor Company (Ford) is recalling certain 2017-2019 Super Duty F-250, F-350, and F-450 trucks equipped with an electric tailgate latch release switch mounted in the tailgate handle. Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.
Consequence & remedy
Consequence: Unintended tailgate opening may allow unrestrained cargo to fall out of the truck bed and become a road hazard, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits and will install a new tailgate handle release switch, free of charge. The recall is expected to begin January 20, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S48.
19V278000 · Engine; Equipment:electrical
Apr 8, 2019
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence & remedy
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Additional source detail variants (2)
Engine
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
Equipment:electrical
Ford Motor Company (Ford) is recalling certain 2015-2019 Ford F-150 and 2017-2019 Ford F-250 Super Duty, F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty pick-up trucks equipped with an engine block heater and previously remedied under recall 18V894. During the previous repair, the block heater cable's splice connector may have been damaged.
Consequence: A damaged cable could cause a resistive short, increasing the risk of overheated or melted wiring, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will disable the engine block heater from being used. When replacement cables become available, a second notice will be mailed and dealers will replace the engine block heater cord, free of charge. The recall began May 31, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S11.
17V652000 · Latches/locks/linkages:doors:latch
Oct 16, 2017
Ford Motor Company (Ford) is recalling certain 2015-2017 Ford F-150, and 2017 F-250, F-350, F-450, and F-550 Super Duty trucks. The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.
Consequence & remedy
Consequence: A door that opens while driving can increase the risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the door latch actuation cables and repair if necessary, and install water shields over the door latches, free of charge. The recall began October 12, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S33.
17V599000 · Seat Belts:front:anchorage; Seats
Sep 25, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."
Consequence & remedy
Consequence: The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
Additional source detail variants (2)
Seats
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."
Consequence: The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
Seat Belts:front:anchorage
Ford Motor Company (Ford) is recalling certain 2017 Ford F-150, F-250, F-350, F-450, and F-550 trucks with manually-adjusted front passenger seats. The seat belt anchor may not be adequately welded to the seat cushion frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages," and 207, "Seating Systems."
Consequence: The seat belt buckle weld may fail, preventing the occupants from being properly restrained in the event of a crash, increasing the risk of injury.
Remedy: Ford will notify owners, and dealers will replace the front passenger manual seat track, free of charge. The recall is expected to begin November 6, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17C17.
17V526000 · Seat Belts:rear/other
Aug 28, 2017
Ford Motor Company (Ford) is recalling certain 2015-2017 F-150, and 2017 F-250 and F-350 trucks equipped with a crew cab. The left rear inflatable seat belt buckle assembly may be inadequately attached to its mounting bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."
Consequence & remedy
Consequence: If the left rear inflatable seat belt buckle separates from it's mounting bracket, the seat occupant may not be adequately restrained, increasing their risk of injury.
Remedy: Ford will notify owners, and dealers will inspect the seat belt assembly, replacing the attaching rivet as necessary, free of charge. Interim notices informing owners of the safety risk were mailed October 18, 2017. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 17C12.
17V332000 · Seats; Seats:front Assembly:recliner
May 22, 2017
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence & remedy
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Additional source detail variants (2)
Seats:front Assembly:recliner
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
Seats
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Consequence: If the occupant is not adequately restrained in the event of a crash, they have an increased risk of injury.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall began on June 7, 2017. Owners may contact Ford at 1-866-436-7332. Ford's number for this recall is 17C08.
16V945000 · Fuel System, Gasoline:storage:tank Assembly:mounting
Dec 29, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford F-250 and F-350 Super Duty trucks manufactured August 10, 2016, to September 17, 2016. The frame reinforcement bracket may not have been attached to the front fuel tank strap, allowing the fuel tank strap to separate from the frame.
Consequence & remedy
Consequence: A fuel tank strap that separates and allows the fuel tank to contact the ground may cause a fuel leak, increasing the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect and, if necessary, install the reinforcement bracket, free of charge. The recall began on February 7, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S45.
16V778000 · Fuel System, Diesel
Oct 26, 2016
Ford Motor Company (Ford) is recalling certain model year 2017 Ford F-250 SD, F-350 SD, F-450 SD, and F-550 SD trucks manufactured March 21, 2016, to August 28, 2016. The protective shield on the fuel conditioning module may have inadequate adhesion, allowing the shield to become dislodged.
Consequence & remedy
Consequence: If the shield becomes dislodged, the drain valve may open resulting in a fuel leak. A fuel leak, in the presence of an ignition source, increases the risk of a fire. Under certain conditions, significant liquid fuel on the road surface may cause a slip hazard, increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the protective shield, free of charge. The recall began November 11, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S39.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3PE24014 · Sogefi Secondary Diesel Fuel Filter Leak
Opened May 9, 2024 · No close date supplied
Status: open (inferred from source dates) · Fuel System, Diesel; Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Fuel System, Diesel
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Fuel System, Other:fuel Filter
The Office of Defect Investigations (ODI) has received 27 complaints alleging diesel fuel leaks due to a fracture in the secondary fuel filter housing in model year (MY) 2015-2021 Ford Motor Company (Ford) F-250, 350, 450, and 550 Super Duty vehicles equipped with 6.7L diesel engines. Of these complaints, 12 describe an engine compartment fire. The proximity of the secondary fuel filter to high heat sources creates a potential for autoignition thermal events and fires. ODI has contacted the vehicle manufacturer, Ford, and the filter manufacturer, Allevard Sogefi USA (Sogefi), and learned that the low-pressure fuel system is capable of a maximum operating pressure of 8.5 Bar, while the secondary fuel filter is only tested to seven (7) Bar during the manufacturing process. Additionally, changes starting in 2022 by both Ford and Sogefi align with a lack of similar complaints on MY 2022 and newer vehicles. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
RQ21001 · Power Tailgate Release Systems
Opened Jan 15, 2021 · Closed Jan 10, 2024
Status: closed (inferred from source dates) · Structure:body:door ; Structure:body:tailgate ; Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Structure:body:door
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Structure:body:tailgate:hinge And Attachments
In January 2021, the Office of Defects Investigation (ODI) opened a Recall Query (RQ21-001) to assess allegations of post-recall remedy uncommanded tailgate openings in model year (MY) 2017-2019 F-250/350/450 Ford trucks. Besides the recall remedy launched in January 2020, Ford also implemented a production update in November 2019. At the time of the RQ opening, ODI had received eleven (11) Vehicle Owner Questionnaires (VOQs). ODI sent an Information Request (IR) to Ford in February 2021. In numerous meetings after receiving their IR response, Ford highlighted the drop in claims since the recall and production update and communicated how they were unable to verify the owners’ complaints or replicate the concern. Despite this, Ford began developing ways to prevent uncommanded tailgate openings from various human, mechanical or electrical causes. Based on testing, Ford issued a Customer Satisfaction program, 21M05-S1/S2/S3, to further address the potential of unintended tailgate openings. This work was applied to vehicles being produced as of December 20, 2021. The program began for already delivered vehicles on July 22, 2022. The covered models include 2017-2022 F-250, 350, 450, 550, 650 and 750 Super Duty and 2020-2022 F-600 Super Duty trucks. ODI has received 39 VOQs between February 24, 2020, and December 15, 2023, alleging uncommanded tailgate openings. In a detailed analysis, none of the vehicles in the VOQs were found to have received the Customer Satisfaction update. Since ODI has not received any complaints of post-Customer Satisfaction program tailgate openings, this office is closing this Recall Query. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18011 · Power Tailgate Opens Unintended
Opened Oct 12, 2018 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Electrical System:wiring; Structure:body:tailgate:hinge And Attachments
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Additional source detail variants (2)
Electrical System:wiring
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.
Structure:body:tailgate:hinge And Attachments
By letter dated December 4, 2019, Ford Motor Company (Ford) notified the Office of Defects Investigation (ODI) of a safety defect that may exist in model years (MY) 2017 through 2019 Ford Super Duty F-250, F-350, F-450 vehicles equipped with an electric tailgate. Following the receipt of five consumer complaints alleging unintended tailgate opening without vehicle operator knowledge, while the vehicles were in motion, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.In vehicles equipped with an electric tailgate, water can enter the electrical wiring system and may cause a short circuit resulting in the unintended activation and release of the tailgate latch. This could allow unintended opening of the tailgate while the vehicle is in motion.Analysis of the data provided by Ford found that the frequency of a tailgate opening unintended was high in vehicles equipped with electric tailgates. Unintended tailgate opening without vehicle operator knowledge may result in loss of unrestrained cargo, increasing the risk of a crash. In response to this investigation, Ford decided to conduct recall 19V-864.Owners will be notified by mail and instructed to take their vehicle to a Ford dealer to modify the tailgate/frame wiring harnesses by adding jumper pigtails to isolate the tailgate release control circuits, and will install a new tailgate handle release switch. With recall action 19V-864 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 10984283,11004227,11082643,11090089,11104638,11115381,11140680,11141071, 11141075,11141174,11141200,11141331,11141447,11141547,11141548,11142572, 11142618,11142657,11153541,11153959,11157225,11160936,11165124,11165590, 11166199,11166802,11170049,11171409,11171509,11171685,11180009,11182035, 11186146,11191151,11191353,11193045,11194958,11203615,11206443,11209199, 11229482,11230768,11233349,11233436,11255126,11265643.