NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
21 reportsClear category filter73,000 miles · Dec 30, 2010
Engine And Engine Cooling
WHILE DRIVING IN SNOWY CONDITIONS, THE AIR FILTER WILL GET CLOGGED WITH SNOW CAUSING THE ENGINE TO STALL. ON 12/30/2010 AT 2PM I DROVE APPROXIMATELY 20 MILES (ZIP CODE 57201) AND THE AIR FILTER HAD 1/2" OF SNOW ALL AROUND AND INSIDE THE FILTER. DISCUSSED WITH LOCAL FORD DEALER AND THEY SAY THERE IS A NO FIX FOR THIS PR…
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WHILE DRIVING IN SNOWY CONDITIONS, THE AIR FILTER WILL GET CLOGGED WITH SNOW CAUSING THE ENGINE TO STALL. ON 12/30/2010 AT 2PM I DROVE APPROXIMATELY 20 MILES (ZIP CODE 57201) AND THE AIR FILTER HAD 1/2" OF SNOW ALL AROUND AND INSIDE THE FILTER. DISCUSSED WITH LOCAL FORD DEALER AND THEY SAY THERE IS A NO FIX FOR THIS PROBLEM COULD CAUSE VEHICLE TO STALL IN ADVERSE WEATHER CONDITIONS AND CAUSE AN ACCIDENT AND OR STRAND PASSENGERS IN ADVERSE WEATHER CONDITIONS. *TR
NHTSA ODI #10373535
70,000 miles · Nov 1, 2010
Engine And Engine Cooling
08 F350 WITH 70,000MILES ON IT. WE TOW A TRAILER DAILY WITH THIS VEHICLE. APPROXIMATELY 10 TIMES PER DAY IT STATES "CLEANING THE EXHAUST FILTER". ON SEPT. 29, 2010, IT SAID "CLEANING EXHAUST FILTER AND STOP SAFELY NOW" AND SHUT OFF IMMEDIATELY. WHILE I WAS IN THE MIDDLE OF ROAD. LUCKILY A FRIEND WAS DRIVING BY AND TOWED ME OUT …
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08 F350 WITH 70,000MILES ON IT. WE TOW A TRAILER DAILY WITH THIS VEHICLE. APPROXIMATELY 10 TIMES PER DAY IT STATES "CLEANING THE EXHAUST FILTER". ON SEPT. 29, 2010, IT SAID "CLEANING EXHAUST FILTER AND STOP SAFELY NOW" AND SHUT OFF IMMEDIATELY. WHILE I WAS IN THE MIDDLE OF ROAD. LUCKILY A FRIEND WAS DRIVING BY AND TOWED ME OUT OF THE LANE OF TRAFFIC. PRIOR TO THIS OUR VEHICLE HAD FOUR RADIATORS PUT INTO VEHICLE BECAUSE PLASTIC PARTS KEPT BREAKING. THE EXHAUST SENSOR WAS REPLACED PRIOR TO THIS INCIDENT. THE CODE FOR THIS WAS THE EXHAUST SENSOR. IF I WAS ON FOUR LANE HIGHWAY WHEN THE VEHICLE SHUT DOWN I'D BE DEAD. I DIDN'T HAVE ANY TIME TO PULL OFF ROAD. SOMETHING MUST BE DONE ABOUT THIS. FORD IS NOT STANDING BEHIND THIS. TRUCK IS STILL AT DEALER. I'VE BEEN WITHOUT VEHICLE SINCE SEPT. 29, 2010. THEY REFUSE TO PUT TRUCK BACK TOGETHER. THEY STATED THAT THIS WOULD BE WARRANTY BUT FORD WON'T WARRANTY AND I WON'T PAY WHAT THEY ARE ASKING FOR SOMETHING THAT IS A FREQUENT OCCURRENCE. *TR
NHTSA ODI #10363480
73,000 miles · Jul 31, 2010
Engine And Engine CoolingFuel System, Diesel
LOSES POWER WHILE DRIVING CAN NOT GET ANY SPEED ALMOST GOT HIT ON INTERSTATE SINCE IT DROPPED SPEED FROM 70 TO 40 FUEL PUMP REPLACED STILL AT DEALERS HAS BEEN THERE FOR 3 WEEKS HAD IT IN THE SHOP A FEW MONTHS AGO FOR COOLING SYSTEM THIS IS SUPPOSED TO BE A HEAVY DUTY TRUCK THERE IS A NUMBER OF PROBLEMS WITH THESE TRUCKS . WITH…
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LOSES POWER WHILE DRIVING CAN NOT GET ANY SPEED ALMOST GOT HIT ON INTERSTATE SINCE IT DROPPED SPEED FROM 70 TO 40 FUEL PUMP REPLACED STILL AT DEALERS HAS BEEN THERE FOR 3 WEEKS HAD IT IN THE SHOP A FEW MONTHS AGO FOR COOLING SYSTEM THIS IS SUPPOSED TO BE A HEAVY DUTY TRUCK THERE IS A NUMBER OF PROBLEMS WITH THESE TRUCKS . WITH 73 BULLETINS ON THEM I THINK IT IS A SAFETY ISSUE !!!!!!!!! *TR
NHTSA ODI #10346442
27,999 miles · Feb 3, 2010
Engine And Engine CoolingExterior LightingFuel System, Diesel
TL* THE CONTACT OWNS A 2008 FORD F350 SUPER DUTY TRUCK PURCHASED NEW. HE STATED AFTER HAVING A REGULAR OIL CHANGE, HE NOTICED A LARGE OIL SPILLAGE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED REPLACING THE HIGH PRESSURE FUEL PUMP. THE REPAIR CAUSED THE OIL TO LEAK WORSE. WITHIN JUST UNDER A YEAR OF THE INITIAL FAILURE, THE …
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TL* THE CONTACT OWNS A 2008 FORD F350 SUPER DUTY TRUCK PURCHASED NEW. HE STATED AFTER HAVING A REGULAR OIL CHANGE, HE NOTICED A LARGE OIL SPILLAGE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED REPLACING THE HIGH PRESSURE FUEL PUMP. THE REPAIR CAUSED THE OIL TO LEAK WORSE. WITHIN JUST UNDER A YEAR OF THE INITIAL FAILURE, THE DEALER REPLACED THE HIGH PRESSURE FUEL PUMP A SECOND TIME. SEVERAL MONTHS LATER, THE CONTACT BEGAN TO NOTICE THE OIL LEAK AGAIN. THE HIGH PRESSURE FUEL PUMP WAS REPLACED A THIRD TIME. HE ALSO STATED THE BULBS IN THE EXTERIOR LIGHTING ELEMENTS, INCLUDING HEADLIGHTS, TAIL LIGHTS AND TURN SIGNALS CONTINUED TO BLOW. THE DEALER COULD NOT IDENTIFY THE REASON WHY THEY CONTINUED TO FAIL. WHILE AT A STOP, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD NOT SHIFT INTO GEARS PROPERLY. THE VEHICLE WOULD STAY IN HIGH GEAR AND WOULD NOT DOWN SHIFT PROPERLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. NO FURTHER REPAIRS WERE MADE TO DATE. THERE WERE NO RECALLS ON HIS VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 28,000.
NHTSA ODI #10304285
19,000 miles · Jan 14, 2010
Engine And Engine Cooling
DIESEL PERTICULATE FILTERS. *TR
NHTSA ODI #10299807
Mileage unknown · Feb 6, 2009
Engine And Engine CoolingFuel System, DieselPower Train
2MONTHS INTO MY "NEW" VEHICLE THE RADIATOR CRACKED AND OVER HEATED ; THE BACK GLASS LEAKS WITH WATER EVERY TIME IT RAINS , MOTOR REVES UP OUT OF CONTROL , NOW MOTOR HAS BLOWN OIL INTO RADIATOR AND ALL OVER DRIVEWAY DEEMING VEHICLE UNDRIVEABLE. *TR
NHTSA ODI #10257752
20,000 miles · Oct 14, 2008
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2008 FORD F-350 SD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REGULAR MAINTENANCE. THE TECHNICIAN OBSERVED AN EXCESSIVE OIL LEAK AND STATED THAT THE FAILURE WAS RELATED TO THE FRONT MAIN SEAL. THE VEHICLE WAS REPAIRED. ON NINE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR…
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TL*THE CONTACT OWNS A 2008 FORD F-350 SD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR REGULAR MAINTENANCE. THE TECHNICIAN OBSERVED AN EXCESSIVE OIL LEAK AND STATED THAT THE FAILURE WAS RELATED TO THE FRONT MAIN SEAL. THE VEHICLE WAS REPAIRED. ON NINE SEPARATE OCCASIONS, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR IDENTICAL FAILURES; HOWEVER, THERE WERE NO RESOLUTIONS. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE CONTACT HAS NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 53,000.
NHTSA ODI #10245442
9,000 miles · Oct 6, 2008
Engine And Engine Cooling
REGARDLESS OF SPEED, EXCESSIVE WHITE SMOKE BLOWING OUT OF EXHAUST COMPLETELY OBSTRUCTING OWN REAR SIGHT AS WELL AS BLINDING FOLLOWING VEHICLES. IT HAS HAPPENED 4 TIMES, VEHICLE CURRENTLY AT 36, 000 KM. PERSONAL BELIEF IS THAT THIS HAS LED TO ENGINE NEEDING TO BE REPLACED WHICH FORD WILL NOT WARRANTY. NOTHING HAS BEEN DONE A…
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REGARDLESS OF SPEED, EXCESSIVE WHITE SMOKE BLOWING OUT OF EXHAUST COMPLETELY OBSTRUCTING OWN REAR SIGHT AS WELL AS BLINDING FOLLOWING VEHICLES. IT HAS HAPPENED 4 TIMES, VEHICLE CURRENTLY AT 36, 000 KM. PERSONAL BELIEF IS THAT THIS HAS LED TO ENGINE NEEDING TO BE REPLACED WHICH FORD WILL NOT WARRANTY. NOTHING HAS BEEN DONE AS FORD REPORTS THEY CANNOT FIND THE PROBLEM. *TR
NHTSA ODI #10244580
31,000 miles · Aug 6, 2008
Engine And Engine CoolingInjury
I LEASED A 2008 F350 6.4 LITER IT WAS SMOKING OUT OF THE TAILPIPE OFTEN SO I CALLED THE DEALER AND THEY SAID IT WAS NORMAL OVER THE NEXT FEW MONTHS IT GOT WORSE THEN I HAD THE OIL CHANGED AT THE DEALER AND THE SMOKE CHECKED THEY SAID IN THE PAPER WORK IT WAS UNDETERMINED 1 MONTH LATER I LOST ALL POWER AND THE TRUCK DIED THE O…
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I LEASED A 2008 F350 6.4 LITER IT WAS SMOKING OUT OF THE TAILPIPE OFTEN SO I CALLED THE DEALER AND THEY SAID IT WAS NORMAL OVER THE NEXT FEW MONTHS IT GOT WORSE THEN I HAD THE OIL CHANGED AT THE DEALER AND THE SMOKE CHECKED THEY SAID IN THE PAPER WORK IT WAS UNDETERMINED 1 MONTH LATER I LOST ALL POWER AND THE TRUCK DIED THE OIL CAP WAS NOT PUT ON AND THERE WAS OIL EVERYWHERE SINCE THEN THE SMOKE HAS GOTTEN WORSE SO I STARTED TO GO TO A SMALL MECHANIC THAT WORKS ON MY OTHER TRUCKS WELL SINCE THIS INCIDENT THE SMOKE IS MORE OFTEN LIKE TWO TIMES A WEEK FOR 10 MIN SON I BROUGHT IT TO THE DEALER TWO WEEKS AGO THEY HAD IT FOR 3 DAYS AND THEN THEY CALLED ME AND SAID I HAD TO PROVE THAT I HAD THE OIL CHANGES DONE TO IT I OWN FOUR TRUCKS AND THEY ALL GET OIL CHANGES SO I BROUGHT THE RECITES AND THEY SAID BECAUSE I PAID CASH FOR THE OIL CHANGES THE RECEIPT FORM THE MECHANIC WHERE FAKE AND IT WAS A MAINTENANCE ISSUE SO I DROVE IT DOWN THE STREET TO ANOTHER PLACE SINCE THEN ITS UN DRIVABLE IT SMOKES THE HOLE TIME ITS RUNNING WHAT DO I DO? *TR
NHTSA ODI #10237247
36,000 miles · Jan 6, 2008
Engine And Engine Cooling
FOR TWENTY FIVE THOUSAND MILES THE VEHICLE HAS HAD AN INTERMITTENT ENGINE MISS. THEY HAVE WORKED ON THIS NUMEROUS TIMES TO NO AVAIL. THE VEHICLE FINALLY QUIT ON I-70 JUST BEFORE THE HOLIDAYS. THEY HAVE HAD NUMEROUS PROBLEMS WITH THESE TRUCKS THAT NEED TO BE ADDRESSED BY SOMEONE THAT CARES ABOUT THE SAFETY OF US ,THE CONSUMERS. T…
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FOR TWENTY FIVE THOUSAND MILES THE VEHICLE HAS HAD AN INTERMITTENT ENGINE MISS. THEY HAVE WORKED ON THIS NUMEROUS TIMES TO NO AVAIL. THE VEHICLE FINALLY QUIT ON I-70 JUST BEFORE THE HOLIDAYS. THEY HAVE HAD NUMEROUS PROBLEMS WITH THESE TRUCKS THAT NEED TO BE ADDRESSED BY SOMEONE THAT CARES ABOUT THE SAFETY OF US ,THE CONSUMERS. THANK YOU FOR YOUR TIME. *TR
NHTSA ODI #10213998
NHTSA investigations
1PE13014 · Alleged Loss Of Steering
Opened May 7, 2013 · Closed Jan 31, 2014
Status: closed (inferred from source dates) · Steering; Steering:gear Box (other Than Rack And Pinion)
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
Additional source detail variants (2)
Steering
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
Steering:gear Box (other Than Rack And Pinion)
The Office of DefectsInvestigation (ODI) opened PE13-014 after identifying five complaints alleging steering gear failure in model year (MY) 2008 Ford F-250 and F-350 Super Duty pick-up trucks and to evaluate the relationship between the design history of the steering gear assembly and the alleged defect.As background, ODI investigated steering gear sector shaft fractures in approximately 1.3 million MY 1999 - 2001 Ford Super Duty pick-up trucks and MY 2000 - 2001 Ford Excursion sport utility vehicles in Engineering Analysis EA01-009.The investigation determined that the sector shaft failures were the result of extraordinary, possibly multiple, impacts and not the result of fatigue.No defect in design, manufacturing or materials was identified in the sector shaft.EA01-009 was closed August 19, 2003 with 169 complaints, resulting in a rate of 12.9 incidents per 100,000 vehicles after approximately one year of service.Ford increased the diameter of the sector shaft from 1.375 inches to 1.625 inches at the start of MY 2005 production, increasing the resistance of the steering gear assembly to torsional overload by approximately 48% and changing the failure mode from sector shaft fracture to cracked or broken sector shaft gear teeth.The redesigned steering gear assembly was used in approximately 1.1 million MY 2005 through 2009 Ford Super Duty pick-up trucks, including the subject vehicles.Figure 1 shows the basic steering system design used in Ford Super Duty trucks investigated in EA01-009 and PE13-014. Figure 2 shows the locations of failures resulting from impact related torsional overloading of the sector shaft for the subject vehicles and the prior generation Ford Super Duty trucks investigated in EA01-009.Figure 3 shows an example of a failed sector shaft investigated in EA01-009 and comparisons of fracture surfaces of sector shafts failing from fatigue loading and from torsional overload.Ford provided field return part analysis of failed steering gears from MY 2005 through 2009 Super Duty trucks found evidence of broken sector shaft gear teeth and piston damage consistent with incidents of single event overload (Figure 4).Laboratory analysis found no evidence of fatigue or material property defects in any of the fractures.Analysis of complaint rates by vehicle build month showed no patterns indicating potential manufacturing quality issues and no difference before and after Ford introduced design changes to the input shaft and sector shaft seals in July 2007 to address potential leak concerns (Figure 5).Analysis of failures by time in service indicates a random failure pattern/distribution, consistent with incidents of impact induced overload (Figure 6). The complaint rate for the subject vehicles after approximately 5 to 6 years, 7.1 incidents per 100,000 vehicles, is lower than the rate observed in EA01-009. Furthermore, similar to the condition investigated in EA01-009, a number of incident records include evidence of impact loads (e.g., curb strikes) and several alleged crashes include incidents in which information suggests that the steering gear failure was most likely a result of crash forces, rather than the cause of the crash.A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.The ODI complaints cited above can be reviewed at ww
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