IllustrationThe Restraint Control Module (RCM) is bad and needs to be replaced. There are recalls for this same part on other Ford vehicles but not on mine. Maybe there should be if there are numerous other issues with the same type of vehicles.
2014 Ford F-250
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2014 Ford F-250 do not stand out strongly from the model-year median of 119.
About this comparison →How this year compares
Owner complaints by model year
Compare all F-250 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
40–25K
1125–50K
1750–75K
1575–100K
23100–150K
5150K+
75 reports with mileage · 67 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Suspension. Review the 81 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 74 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports1 fire reports0 injury reports
What owners actually said
142 reports-HIGH PRESSURE FUEL PUMP -VEHICLE STALLED ON I-12 WITH NO WARNING, 18 WHEELER BEHIND ME. THANK GOD HE WAS ABLE TO GET OVER TO THE NEXT LANE. -TRUCK HAS BEEN AT THE DEALERSHIP SINCE 5/16 AND THEY CONTINUE TO SAY THEY CANNOT GET THE PART NEEDED -IT HAS ONLY BEEN INSPECTED BY THE DEALERSHIP WHO WANTS $12,000 TO REPAIR -NO WARNING…
Read full complaint
-HIGH PRESSURE FUEL PUMP -VEHICLE STALLED ON I-12 WITH NO WARNING, 18 WHEELER BEHIND ME. THANK GOD HE WAS ABLE TO GET OVER TO THE NEXT LANE. -TRUCK HAS BEEN AT THE DEALERSHIP SINCE 5/16 AND THEY CONTINUE TO SAY THEY CANNOT GET THE PART NEEDED -IT HAS ONLY BEEN INSPECTED BY THE DEALERSHIP WHO WANTS $12,000 TO REPAIR -NO WARNINGS WHAT SO EVER. THE SERVICE MGR SAID HE KNEW EXACTLY WHAT THE PROBLEM WAS AND THAT THESE PUMPS FAIL WITH NO WARNIGNG
Def Heater went out. There is a CSB 18M01 but does not cover all years of this vehicle. No reason why this should not cover all SuperDuty models from 2011-2015 F250-F550.
HITTING A BUMP AT HIGHWAY SPEED (55+ MPH) CAUSES THE FRONT END TO SHAKE VIOLENTLY AS IF THE FRONT TIRE HAS BLOWN. STEERING BECOMES DIFFICULT AS THE FRONT END SHUTTERS. SLOWING WELL BELOW HIGHWAY SPEED BRINGS IT BACK TO A CONTROLLABLE STATE (HAD TO PULL OVER AND COMPLETELY STOP ONCE). EFFECT IS WORSE AS SPEED INCREASES, ABOVE 70 …
Read full complaint
HITTING A BUMP AT HIGHWAY SPEED (55+ MPH) CAUSES THE FRONT END TO SHAKE VIOLENTLY AS IF THE FRONT TIRE HAS BLOWN. STEERING BECOMES DIFFICULT AS THE FRONT END SHUTTERS. SLOWING WELL BELOW HIGHWAY SPEED BRINGS IT BACK TO A CONTROLLABLE STATE (HAD TO PULL OVER AND COMPLETELY STOP ONCE). EFFECT IS WORSE AS SPEED INCREASES, ABOVE 70 MPH IS NEARLY UNRECOVERABLE.
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH AND MY LEFT FRONT WHEEL BEGAN TO SHAKE VIOLENTLY, WOBBLE, AND BOUNCE OUT OF CONTROL. I TRIED TO APPLY MY BRAKES AND THE CONDITION GOT WORSE. I ENDED UP IN THE ONCOMING LANE'S DITCH BY THE TIME I WAS ABLE TO STOP. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC BECAUSE DURING TH…
Read full complaint
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH AND MY LEFT FRONT WHEEL BEGAN TO SHAKE VIOLENTLY, WOBBLE, AND BOUNCE OUT OF CONTROL. I TRIED TO APPLY MY BRAKES AND THE CONDITION GOT WORSE. I ENDED UP IN THE ONCOMING LANE'S DITCH BY THE TIME I WAS ABLE TO STOP. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC BECAUSE DURING THIS EVENT I WAS UNABLE TO STEER UNTIL THE VEHICLE CAME TO A COMPLETE STOP. I'VE HEARD FROM OTHER PEOPLE THAT FORD SUPER DUTY'S FREQUENTLY HAVE WHAT IS A CALLED A "DEATH WOBBLE" AND I WOULD CERTAINLY CONSIDER THIS EVENT TO BE THE SAME.
AT SPEEDS OVER 50 MPH SEVERE SHAKING OCCURS AND THE TRUCK BECOMES UNCONTROLLABLE UNTIL SPEED IS REDUCED TO BELOW 45 MPH. THE TRUCK'S STEERING DOES NOT RESPOND AND CANNOT CONTROL THE TRUCK. AT THIS POINT I CAN ONLY DRIVE THE TRUCK AT SPEEDS AT OR BELOW 45 MPH. THE ISSUE OCCURRED ON A HIGHWAY DURING THE DAY. AMBIENT TEMPERATURE W…
Read full complaint
AT SPEEDS OVER 50 MPH SEVERE SHAKING OCCURS AND THE TRUCK BECOMES UNCONTROLLABLE UNTIL SPEED IS REDUCED TO BELOW 45 MPH. THE TRUCK'S STEERING DOES NOT RESPOND AND CANNOT CONTROL THE TRUCK. AT THIS POINT I CAN ONLY DRIVE THE TRUCK AT SPEEDS AT OR BELOW 45 MPH. THE ISSUE OCCURRED ON A HIGHWAY DURING THE DAY. AMBIENT TEMPERATURE WAS 52 DEGREES AND THERE WAS NO RAIN. THE ROAD AREA I WAS TRAVELING THROUGH WAS KNOWN FOR UNEVEN ROAD SURFACE AND COULD CAUSE SOME SHAKING IN THIS TRUCK AND IN OTHER VEHICLES I'VE DRIVEN BUT NEVER TO THIS EXTREME. THE SEVERE SHAKING STARTED WHILE THE TRUCK WAS AT 65 MPH (70 MPH ZONE) AND BRAKING ALSO BECAME DIFFICULT. I HAD TO KEEP OFF THE GAS AND LET THE TRUCK SLOW ITSELF TO A STABLE SPEED THEN I EXITED THE HIGHWAY. THE TRUCK IS A 2014 FORD F-250 WITH APPROXIMATELY 109400 MILES ON IT. THE AUTO SHOP I WILL TAKE IT TO TOMORROW SAID THAT THIS IS A COMMON PROBLEM WITH THESE TRUCKS AND THAT I SHOULD REPORT IT.
WHEN I HIT A SMAL BUMP IN ROAD TRAVEL 60 MPH FRONT END OF VEHICLE VIBRATED VIOLENTLY AS WELL AS STEERING WHEEL OUT OF CONTROL. COULD BARELY KEEP CONTROL OF STEERING WHEEL. WAS ON INTERSTATE HIGHWAY HAD TO COME TO COMPLETE STOP
DEATH WOBBLE
I WE WERE ON THE HIGHWAY GOING 65 MPH TRUCK STARTED VIOLENTLY SHAKING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO US WHILE DRIVING THIS TRUCK. IT HAS ALSO HAPPENED WHILE GOING 30MPH. IT IS VERY SCARY AND FEELS LIKE THE TRUCK IS GOING TO FALL APART. WE JUST BOUGHT THIS TRUCK LESS THAT 60 DAYS AGO AND THIS HAS HAPPENED 5-10…
Read full complaint
I WE WERE ON THE HIGHWAY GOING 65 MPH TRUCK STARTED VIOLENTLY SHAKING THIS IS NOT THE FIRST TIME THIS HAS HAPPENED TO US WHILE DRIVING THIS TRUCK. IT HAS ALSO HAPPENED WHILE GOING 30MPH. IT IS VERY SCARY AND FEELS LIKE THE TRUCK IS GOING TO FALL APART. WE JUST BOUGHT THIS TRUCK LESS THAT 60 DAYS AGO AND THIS HAS HAPPENED 5-10 TIMES. WE HAVE ALSO MADE A COMPLAINT THROUGH FORD MOTOR AS TO WHAT WILL BE DONE WITH THIS ISSUE. WE HAD OUR LITTLE GIRL IN THE TRUCK AND SHE BECAME VERY AFRAID OF DRIVING IN THE TRUCK.
TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE REDUCTANT HEATER NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER MONTROSE FORD (3960 MEDINA RD, FAIR…
Read full complaint
TL* THE CONTACT OWNS A 2014 FORD F-250. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE REDUCTANT HEATER NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,151.
Official recalls
0No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.