NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
142 reports28,000 miles · Aug 8, 2019
Suspension
WHEN DRIVING AT HIGHWAY SPEEDS AND HIT A BUMP IN ROAD OR GOING OVER A BRIDGE AND DRIVING OVER THE BRIDGE JOINTS THE FRONT WHEELS/SUSPENSION GO INTO AN ALMOST UNCONTROLLABLE BOUNCE/WOBBLE. BEST WAY I CAN DESCRIBE THE ISSUES IS AS IF YOUR TIRES WERE OVER INFLATED AND THE SHOCK ABSORBERS WERE MISSING. VEHICLE HAS 48,000 MILES AN…
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WHEN DRIVING AT HIGHWAY SPEEDS AND HIT A BUMP IN ROAD OR GOING OVER A BRIDGE AND DRIVING OVER THE BRIDGE JOINTS THE FRONT WHEELS/SUSPENSION GO INTO AN ALMOST UNCONTROLLABLE BOUNCE/WOBBLE. BEST WAY I CAN DESCRIBE THE ISSUES IS AS IF YOUR TIRES WERE OVER INFLATED AND THE SHOCK ABSORBERS WERE MISSING. VEHICLE HAS 48,000 MILES AND HAS BEEN DOING THIS OCCASIONALLY FOR APPROXIMATELY THE LAST 20,000 MILES. THIS IS A 2ND VEHICLE AND GETS DRIVEN MOSTLY ON HIGHWAY. WHEN GOOGLING WHETHER FORD F-250'S HAVE SHOCK ABSORBER ISSUES, I RAN INTO MANY REPORTS OF THIS WOBBLE ISSUE.
NHTSA ODI #11242714
50,000 miles · Apr 9, 2019
SuspensionUnknown Or Other
WHEN THE TRUCK HITS A BRIDGE EXPANSION JOINT OR A POT HOLE IT'S SHAKES VIOLENTLY LOSING CONTROL AND PULLS THE STEERING WHEEL OUT OF YOUR HANDS. THE DEALERSHIP CLAIMS THERE IS NO PROBLEM AND HAS NEVER HEARD OF SUCH A THING.
NHTSA ODI #11194858
70,000 miles · Mar 2, 2019
SteeringSuspensionWheels
DEATH WOBBLE, SAFETY ISSUES, LOST BRAKING AND LIMITED STEERING AT 65 MPH.. SO FAR FORD DEALER IN FREEPORT IL. TOLD ME THE ONLY THING I CAN DO IS TRADE IT IN. FORD WOULD NOT OFFER ANY FIX FOR THE PROBLEM. TRUCK HAS HAD NO MODIFICATION OR ANY CHANGES IN CONFIGURATION. SO FAR I HAVE CHANGED TWO SETS OF BRAKES, TWO SETS OF TIRES …
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DEATH WOBBLE, SAFETY ISSUES, LOST BRAKING AND LIMITED STEERING AT 65 MPH.. SO FAR FORD DEALER IN FREEPORT IL. TOLD ME THE ONLY THING I CAN DO IS TRADE IT IN. FORD WOULD NOT OFFER ANY FIX FOR THE PROBLEM. TRUCK HAS HAD NO MODIFICATION OR ANY CHANGES IN CONFIGURATION. SO FAR I HAVE CHANGED TWO SETS OF BRAKES, TWO SETS OF TIRES AND OVER 2K IN STEERING LINKS AND ROD ALONG WITH STEERING STABILIZER.
NHTSA ODI #11183619
25,000 miles · Jan 9, 2019
Suspension
MY TRUCK IS AT THE DEALERSHIP FOR THE 3RD TIME FOR HAVING THE 'DEATH WOBBLE'. FIRST TIME THEY REPLACED BALL JOINTS. SECOND TIME THEY REPLACED A BAR AND BALL JOINTS. IT WASN'T LONG TILL I FELT THE SHIMMY AGAIN. AT THIS POINT I AM AFRAID TO DRIVE IT BECAUSE I CARPOOL MY 3 GRANDKIDS AROUND ON A DAILY BASIS AND I DON'T WANT TO RISK …
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MY TRUCK IS AT THE DEALERSHIP FOR THE 3RD TIME FOR HAVING THE 'DEATH WOBBLE'. FIRST TIME THEY REPLACED BALL JOINTS. SECOND TIME THEY REPLACED A BAR AND BALL JOINTS. IT WASN'T LONG TILL I FELT THE SHIMMY AGAIN. AT THIS POINT I AM AFRAID TO DRIVE IT BECAUSE I CARPOOL MY 3 GRANDKIDS AROUND ON A DAILY BASIS AND I DON'T WANT TO RISK THEIR LIVES. YOU NEVER KNOW WHEN THE DEATH WOBBLE IS GOING TO HAPPEN BUT IT IS USUALLY WHEN YOU ARE DRIVING 55-70 MPH AND HIT A SLIGHT BUMP IN THE ROAD. THE WOBBLE IS SO SEVERE YOU CAN HARDLY KEEP CONTROL. YOU HAVE TO HIT YOUR BRAKES AND DECREASE YOUR SPEED UNTIL THE WOBBLING STOPS. THIS COULD PROVE TO BE FATAL IN HEAVY TRAFFIC. IF YOU GOOGLE THE DEATH WOBBLE THERE IS A LOT OF INFORMATION ON IT AND IT HAS HAPPENED NUMEROUS TIMES FOR SEVERAL YEARS. I CAN NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS. I DROPPED MY VEHICLE OFF AT THE DEALERSHIP YESTERDAY AND AS OF TONIGHT I HAVE NOT BEEN NOTIFIED BY THEM. CAN ANYONE TELL ME WHAT WOULD BE A PERMANENT REPAIR FOR THIS PROBLEM? IF THERE IS NOT ONE THEN FORD SHOULD HAVE TO BUY BACK THE VEHICLE AND DESTROY IT TO PREVENT SEVERE INJURY OR DEATH TO SOMEONE. I LOVE MY TRUCK BUT NOW IT HAS PROVEN TO BE UNRELIABLE AND POSSIBLY DANGEROUS.
NHTSA ODI #11166160
22,500 miles · Nov 30, 2018
Unknown Or Other
THE DRIVERS DOOR LATCH FROZE THIS EVENING. I NEED TO SLAM THE DOOR 20-25 TIMES BEFORE THE LATCH WOULD LATCH AND STAY CLOSED. THIS IS AFTER FORD REPAIRED THE SAME DOOR LAST YEAR FOR THE SAME PROBLEM.
NHTSA ODI #11155278
51,000 miles · Sep 15, 2018
SteeringSuspension
AT HIGH SPEEDS HITTING POT HOLES OR BRIDGE DECKS, FRONT END WOBBLES UNCONTROLLABLY. IT'S REFERRED TO AS (DEATH WOBBLE) NEED TO HIT THE BRAKES HARD TO STOP IT. VERY DANGEROUS. FORD KNOWS ABOUT THE PROBLEM AND IS TURNING A BLIND EYE.CRASHING ON THE FREEWAY AT THOSE SPEEDS COULD BE CATASTROPHIC. SOME VEHICLES HAVE AS LITTLE AS 2000…
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AT HIGH SPEEDS HITTING POT HOLES OR BRIDGE DECKS, FRONT END WOBBLES UNCONTROLLABLY. IT'S REFERRED TO AS (DEATH WOBBLE) NEED TO HIT THE BRAKES HARD TO STOP IT. VERY DANGEROUS. FORD KNOWS ABOUT THE PROBLEM AND IS TURNING A BLIND EYE.CRASHING ON THE FREEWAY AT THOSE SPEEDS COULD BE CATASTROPHIC. SOME VEHICLES HAVE AS LITTLE AS 20000 MILES ON THEM, MINE HAS 51000. JUST PUT NEW TIRES,FRONT SHOTS AND STEERING STABILIZER ON IT. STILL HAVE THE PROBLEM. PLEASE GOOGLE (2014 FORD F250 SUPER DUTY FRONT END ISSUES). US CONSUMERS ARE PAYING BIG, BIG MONEY FOR THESE VEHICLES. $700000 IN SOME CASES. I PAID 40000 AND I'M AFRAID TO DRIVE IT. ALL I WANT IS FOR FORD TO FACE THE FACT'S AND FIX IT. BEFORE SOME GETS KILLED! I WROTE TO WILLIAM FORD AT FORD MOTOR COMPANY A WEEK AGO BUT HAVE NOT HEARD BACK. I CAN'T STRESS TO YOU ENOUGH WHAT A DANGEROUS ISSUE THIS IS. I WOULD LOVE TO TAKE MY TRUCK TO THE FORD MOTOR COMPANY AND HAVE JIM HACKETT DRIVE IT, THEN I WOULD BE FIXED. JUST A SIDE NOTE, THERE WAS A CONSUMER IN SILSBE TEXAS THAT NOTED THE SERVICE WRITER AT SILSBE FORD SAID THAT SHE DOESN'T KNOW WHY FORD DOESN'T FIX THIS BECAUSE IT IS SUCH A BIG PROBLEM. IN CLOSING PLEASE,PLEASE,PLEASE LOOK INTO THIS ISSUE AND HOLD FORDS FEET TO THE FIRE. THANK YOU.
NHTSA ODI #11129632
37,000 miles · Aug 9, 2018
Electrical SystemEngineFuel/propulsion System
THE BCM MODULE ON 2014 F-250 SUPERDUTY IS ATTACHED TO THE PARKING BRAKE RELEASE PLATE UNDER THE DRIVER'S SIDE DASHBOARD. NORMAL USE OF THE PARKING BRAKE RELEASE CAUSES THE BCM CONNECTOR TO BECOME LOOSE. AFTER MULTIPLE NORMAL USES THE BCM CONNECTOR FAULTS AND SHUTS DOWN THE ABILITY TO START THE VEHICLE. MY ISSUE OCCURRED WHILE DR…
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THE BCM MODULE ON 2014 F-250 SUPERDUTY IS ATTACHED TO THE PARKING BRAKE RELEASE PLATE UNDER THE DRIVER'S SIDE DASHBOARD. NORMAL USE OF THE PARKING BRAKE RELEASE CAUSES THE BCM CONNECTOR TO BECOME LOOSE. AFTER MULTIPLE NORMAL USES THE BCM CONNECTOR FAULTS AND SHUTS DOWN THE ABILITY TO START THE VEHICLE. MY ISSUE OCCURRED WHILE DRIVING AND I LOST ABILITY TO MONITOR SPEED, RPM, FUEL, TEMP, AND OTHER FUNCTIONS. I STOPPED ON THE SIDE OF THE ROAD AND TURNED OFF MY VEHICLE. IT WOULD NO LONGER START. I SEARCHED FOR THIS PROBLEM AND FOUND OUT IT WAS A COMMON PROBLEM AND 'ROADSIDE' STEPS TO FIX IT (SHAKING THE BCM CONNECTOR). DOING THIS TEMPORARILY FIXED THE PROBLEM. FORD STATED THERE IS NO RECALL ON THE ISSUE AND WOULD NOT FIX IT FREE OF CHARGE. THERE ARE MULTIPLE VIDEOS ON YOUTUBE FOR 2013, 2014, 2015 YEAR VEHICLES WITH THE SAME PROBLEM. EVEN AFTER CONTACTING FORD CORPORATE WITH VIDEOS AND FORUM THREADS THEY DENY AN ISSUE EXISTS. THE LOCAL DEALERSHIP WANTED ABOUT $3,500 TO 'EXPLORE AND DIAGNOSE THE PROBLEM'. MY ISSUE STARTED WHEN THE AIR BAG LIGHT FLASHED WHEN I DISENGAGED THE PARKING BRAKE: HTTPS://YOUTU.BE/9SVUCA9GIKU THEN THE ENTIRE BCM CONNECTOR FAILED: HTTPS://YOUTU.BE/8I9V6XYMXWM
NHTSA ODI #11118675
51,000 miles · Feb 7, 2018
Suspension
DEATH WOBBLE- SEVERAL TIMES WHEN TRAVELING AT SPEEDS OF 65MPH OR HIGHER, THE FRONT OF THE VEHICLE BEGINS TO SHUTTER AND SHAKE VIOLENTLY UNTIL THE VEHICLE IS SLOWED DOWN TO BELOW 40 MPH. BALL JOINTS, STEERING DAMPER, SHOCKS, AND TIRES HAVE ALL BEEN REPLACED HOWEVER, THE VEHICLE CONTINUES TO PERFORM DANGEROUSLY AT HIGHWAY SPEEDS.
NHTSA ODI #11071583
60,000 miles · Jan 30, 2018
Suspension
TL* THE CONTACT OWNS A 2014 FORD F-250. WHILE DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE EXHIBITED THE "DEATH WOBBLE". THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE …
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TL* THE CONTACT OWNS A 2014 FORD F-250. WHILE DRIVING VARIOUS HIGH SPEEDS, THE VEHICLE EXHIBITED THE "DEATH WOBBLE". THE CONTACT STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
NHTSA ODI #11065934
Mileage unknown · Jan 30, 2018
Suspension
EVERY TIME THE TRUCKS DRIVES BETWEEN 50 TO 60 MILES I EXPERIENCE THE DEATH WOBBLE. THIS HAPPENS TO ME EVERY DAY ON THE FREEWAY.
NHTSA ODI #11065927
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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