NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports134,000 miles · Jun 4, 2017
Power Train
EGT SENSOR FAULT RESULTED IN A "STOP SAFELY NOW" ALERT, SHUTDOWN OF POWER WHILE APPROACHING THE NECHES RIVER BRIDGE IN BEAUMONT, TX, A BRIDGE ON A 3-LANE INTERSTATE (I-10). ENGINE SUBSEQUENTLY SHUTDOWN WHILE IN HEAVY AFTERNOON WORK TRAFFIC CAUSING HIGH POTENTIAL FOR A MAJOR ACCIDENT. TRAFFIC BEHIND AND NEXT TO ME SWERVED AND…
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EGT SENSOR FAULT RESULTED IN A "STOP SAFELY NOW" ALERT, SHUTDOWN OF POWER WHILE APPROACHING THE NECHES RIVER BRIDGE IN BEAUMONT, TX, A BRIDGE ON A 3-LANE INTERSTATE (I-10). ENGINE SUBSEQUENTLY SHUTDOWN WHILE IN HEAVY AFTERNOON WORK TRAFFIC CAUSING HIGH POTENTIAL FOR A MAJOR ACCIDENT. TRAFFIC BEHIND AND NEXT TO ME SWERVED AND BRAKED ON THE 75 MPH INTERSTATE WHILE THE TRUCK LOST POWER AS IT JUST MADE THE CREST. VEHICLE WAS TOWED. EGT WAS REPLACED. BANK 1, SENSOR 4. SECOND SUCH FAILURE. FIRST WAS IN AUGUST, 2015. REPLACED WITH AC3Z-5J213-B IN AUG, 2015 (THE CURRENT FAILED EGT). THIS TIME REPLACE WITH AC3Z-5J213-C, SEE PHOTO FOR DIFFERENCES IN SENSOR DESIGN. I HAVE READ RQ 14-005, VEHICLE COMMANDED ENGINE SHUTDOWN, AND CANNOT BELIEVE THIS TOPIC WAS REVISITED WITH NO ACTION RESULTING TO REQUIRE THE 15V-175 REMEDY REPROGRAMMING FOR NON-EMERGENCY VEHICLES. I ASK THE THE NHTSA REVISIT THIS TOPIC TO CONSIDER ALLOWING OWNERS TO HAVE THE SAME PCM CHANGE TO STOP A SINGLE EGT SENSOR FAULT TO RESULT IN AN IMMEDIATE LOSS OF VEHICLE POWER AND CAUSING HIGH POTENTIAL FOR INJURY TO THE PUBLIC. AS A MECHANICAL ENGINEER IN THE PETROCHEMICAL INDUSTRY, AND HAVING PARTICIPATED IN MANY HAZARDS ANALYSES OVER 20 YEARS, I STRUGGLE TO SEE THAT THE CONSEQUENCE OF CONTINUED USE WITH A BAD SENSOR FOR A LONGER PERIOD, BUT AT SOME REDUCED POWER, COULD EVER BE GREATER THE CHAOS, CONFUSION, AND HIGH INJURY POTENTIAL FROM PROMPT REMOVAL OF 70% VEHICLE POWER FROM THE DRIVER IN 45 SECONDS. TOWING A 5TH WHEEL TRAILER AND EXPERIENCING THE "STOP SAFELY NOW" POWER CUTOUT IS A RECIPE FOR DISASTER. THANK YOU FOR YOUR CONSIDERATION, AND I HOPE TO HEAR OF THE REOPENING OF INVESTIGATION ON THIS TOPIC AND ALLOWANCE TO REPROGRAM THE PCM.
NHTSA ODI #10993095
23,650 miles · May 8, 2017
Suspension
FORD F2520SD 4WD WITH 23,766 MILES HIT A SMALL BUMP IN THE ROAD AT ABOUT 50 MPH AND THE FRONT END STARTED SHAKING VIOLENTLY. HAD TO ALMOST STOP TO GET IT STRAIGHTENED OUT. NOW SCARED TO DRIVE IT AS I PULL A FIFTH WHEEL TRAILER ON THE INTERSTATE.
NHTSA ODI #10984255
75,500 miles · Apr 28, 2017
Power Train
VEHICLE JUST HIT 75,500 MILES AND THE WATER PUMP BROKE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS PARTICULAR TRUCK. CONSIDERING THAT I BOUGHT THIS VEHICLE FOR HAULING ANIMALS, THIS PUTS ME IN A BIND AND I AM LUCKY THAT SOMETHING DIDN'T GO WHILE ON THE TRIP TO PICK UP A HORSE THAT HAD TO BE C…
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VEHICLE JUST HIT 75,500 MILES AND THE WATER PUMP BROKE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS PARTICULAR TRUCK. CONSIDERING THAT I BOUGHT THIS VEHICLE FOR HAULING ANIMALS, THIS PUTS ME IN A BIND AND I AM LUCKY THAT SOMETHING DIDN'T GO WHILE ON THE TRIP TO PICK UP A HORSE THAT HAD TO BE CANCELLED FOR THIS WEEKEND. CONSIDERING THAT THIS SEEMS TO BE A COMMON ISSUE FOR TRUCKS THAT ARE SUPPOSED TO BE RELIABLE, I WOULD APPRECIATE IT IF SOMEONE WOULD LOOK INTO IT AS AN AREA TO BE ADDRESSED IN FUTURE PRODUCTION OF THESE VEHICLES AND POSSIBLY EXISTING VEHICLES AS WELL. SOME PEOPLE WHO HAVE HAD THEIR WATER PUMPS REPLACED WERE LUCKY ENOUGH TO HAVE IT FALL UNDER WARRANTY, HOWEVER SOME, LIKE MYSELF, ARE NOT THAT FORTUNATE AND HAVE A NICE, HEFTY BILL TO PAY FOR A RECURRENTLY FAULTY PRODUCT.
NHTSA ODI #10981277
145,000 miles · Apr 22, 2017
Electrical SystemFuel/propulsion System
"TAKATA RECALL" VEHICLE ENGINE FAILURE AT SPEED, FAILED EGT SENSOR CAUSED THE TRUCK TO SHUT-OFF IN THE MIDDLE OF AN INTERSTATE
NHTSA ODI #10979906
69,000 miles · Feb 1, 2017
SteeringSuspension
DEATH WOBBLE AFTER CROSSING EXPANSION JOINTS, POTHOLES, ASPHALT LEVEL CHANGE. SO SEVERE THAT YOU MUST INSTANTLY BRAKE HARD AND TRY TO GET OFF HIGHWAY. HAPPENS AT 75 MPH. SHAKES SO SEVERE THAT ITEMS ON BACK SEAT ARE THROWN OFF. HAPPENED AT
NHTSA ODI #10948823
117,500 miles · Jan 18, 2017
Steering
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND HIT A BUMP, THE STEERING WHEEL SHOOK. AS A RESULT, THE CONTACT REDUCED THE VEHICLE IN SPEED IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRACK BAR HOWEVER, THE FAILURE RECURRED…
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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH AND HIT A BUMP, THE STEERING WHEEL SHOOK. AS A RESULT, THE CONTACT REDUCED THE VEHICLE IN SPEED IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRACK BAR HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REMEDIED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 117,500.
NHTSA ODI #10946144
101,000 miles · Dec 12, 2016
Fuel System, GasolineFuel/propulsion System
I GOT ON THE HIGHWAY AND WAS DOING A TURNAROUND WHEN I ACCELERATED TO ENTER THE HIGHWAY LANES A WARNING LIGHT THAT SAID REDUCED ENGINE POWER APPEARED ON MY DASH. APPROXIMATELY 200' LATER MY TRUCK DIED ON THE HIGHWAY. MY HIGH PRESSURE FUEL PUMP WENT OUT AND APPARENTLY DISINTEGRATED SENDING ALUMINUM SHAVINGS THROUGHOUT MY ENTIRE F…
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I GOT ON THE HIGHWAY AND WAS DOING A TURNAROUND WHEN I ACCELERATED TO ENTER THE HIGHWAY LANES A WARNING LIGHT THAT SAID REDUCED ENGINE POWER APPEARED ON MY DASH. APPROXIMATELY 200' LATER MY TRUCK DIED ON THE HIGHWAY. MY HIGH PRESSURE FUEL PUMP WENT OUT AND APPARENTLY DISINTEGRATED SENDING ALUMINUM SHAVINGS THROUGHOUT MY ENTIRE FUEL SYSTEM. THE FIX IS TO REPLACE THE ENTIRE FUEL SYSTEM AT A COST OF $11,200. THE FORD COMPANY IS CLAIMING THE FUEL WAS CONTAMINATED AND CAUSED THE PUMP TO RUST AND GO OUT. I HAVE NEVER GOT A WATER IN FUEL WARNING LIGHT ON MY TRUCK AND HAVE HAD ALL THE REQUIRED MAINTENANCE DONE ON THE TRUCK. THE INSURANCE COMPANY HAD A LAB DO A SAMPLE OF THE FUEL IN MY TRUCK AND THE FUEL MET ALL THE ASTM REQUIREMENTS. *TR
NHTSA ODI #10934694
62,000 miles · Dec 8, 2016
SteeringSuspension
VIOLENT SHAKING FROM FRONT STEERING AND SUSPENSION. KNOWN PROBLEM WITH FORD SERVICE TECHNICIANS AND INDEPENDENT TIRE DEALERS. FORD CALLS IT " DEATH WOBBLE". MOST AFFECTED YEAR MODELS ARE 2006 THRU 2012 PER SERVICE WRITER . PROBLEM STARTS APPROXIMATELY 42 MPH IN MY TRUCK ON HIGHWAYS OR CITY STREETS USUALLY AFTER A SMALL BUMP IN R…
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VIOLENT SHAKING FROM FRONT STEERING AND SUSPENSION. KNOWN PROBLEM WITH FORD SERVICE TECHNICIANS AND INDEPENDENT TIRE DEALERS. FORD CALLS IT " DEATH WOBBLE". MOST AFFECTED YEAR MODELS ARE 2006 THRU 2012 PER SERVICE WRITER . PROBLEM STARTS APPROXIMATELY 42 MPH IN MY TRUCK ON HIGHWAYS OR CITY STREETS USUALLY AFTER A SMALL BUMP IN ROAD.. SHAKING IN STEERING WHEEL AND BOUNCING IN CAB. I HAD TO COME TO A COMPLETE STOP TO STOP THE SHAKE AND BOUNCE. THE FORD DEALER REPLACED TRACK BAR AND BALL JOINT. THEN REPLACED FOUR TIRES , BALANCED,AND FRONT END ALIGNMENT. TRUCK NOW HAS CONSTANT VIBRATION IN STEERING WHEEL. DEATH WOBBLE HAS OCCURRED TWICE SINCE REPAIR. GOING BACK TO DEALER. THIS PROBLEM HAS BEEN REPORTED AND WELL KNOWN TO FORD. NO SPECIFIC CAUSE OR FIX HAS BEEN OFFERED. SUPPOSEDLY FORD REDESIGNED FRONT STEERING AND SUSPENSION IN 2014 MODELS BECAUSE OF THIS PROBLEM. THE SERVICE WRITER, WENDY, AT SILSBEE FORD IN SILSBEE, TEXAS TOLD ME SHE DID NOT KNOW WHY FORD DOES NOT RECALL THESE TRUCKS IT IS SUCH A BIG PROBLEM.
NHTSA ODI #10933947
90,000 miles · Dec 5, 2016
SteeringSuspension
FORD F250 TRUCK - FRONT END SUSPENSION AND 4 WHEEL DRIVE PROBLEMS. SINCE MARCH OF THIS YEAR 2016, @ 90K MILES, WHILE DRIVING DOWN THE ROAD, TRAVELING AROUND 50 MPH, THE FRONT SUSPENSION ON MY FORD F250 STARTED SHAKING AND WOBBLE UNCONTROLLABLE. THIS HAS HAPPENED PROBABLY 20 TIMES OR SO. THE WOBBLE WAS SO SERIOUS AND SCARY. I…
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FORD F250 TRUCK - FRONT END SUSPENSION AND 4 WHEEL DRIVE PROBLEMS. SINCE MARCH OF THIS YEAR 2016, @ 90K MILES, WHILE DRIVING DOWN THE ROAD, TRAVELING AROUND 50 MPH, THE FRONT SUSPENSION ON MY FORD F250 STARTED SHAKING AND WOBBLE UNCONTROLLABLE. THIS HAS HAPPENED PROBABLY 20 TIMES OR SO. THE WOBBLE WAS SO SERIOUS AND SCARY. I WOULD HAVE TO APPLY MY BRAKES AND HOLD ONTO THE STEERING WHEEL WITH A STRONG GRAB, TO KEEP MY TRUCK ON THE ROAD. OTHER VEHICLES AROUND MINE, WOULD SCATTER OUT OF MY WAY. ON OCTOBER 17, 2016, I HAD THE STEERING DAMPER REPLACED AND THE TRACK BAR BALL REPLACED, COSTING $361.71. "DEATH WOBBLE", WAS STILL HAPPENING. LAST MONTH ON NOVEMBER 14, 2016, I TOOK MY TRUCK INTO OUR LOCAL FORD DEALERSHIP FOR REPAIRS ON THE SUSPENSION PROBLEM - "DEATH WOBBLE". REPAIRS INCLUDED, BAR - FRONT SUSPENSION TI, JOINT ASY - BALL, NUT, END ASY - DRAG LINK ROD, ROD, ROD ASY - DRAG LINK, ADJUSTER ASY @ 2, ALL REPLACED WITH NEW PARTS. REPLACE DRAG INK AND END, INSTALL ADJUSTERS FOR CASTOR, FRONT END ALIGNMENT (4 WHEEL DRIVE). THE FORD DEALERSHIP WAS EVEN AWARE OF THIS EXISTING PROBLEM WITH THE FORD F250 SUSPENSION, FROM PREVIOUS COMPLAINS AND REPAIRS. MY REPAIR COST WAS $1205.07. NOW MY 4 WHEEL DRIVE WILL NOT LOCK IN ON THE FRONT END. I HAVE AN APPOINTMENT, TAKING MY TRUCK BACK TO FORD DEALERSHIP TOMORROW MORNING FOR ADDITIONAL REPAIRS. THIS IS A MAJOR SAFETY ISSUE ON THESE VEHICLES AND SOMETHING MUST BE DONE ABOUT IT. A RECALL SHOULD AND MUST BE MANDATORY FOR THE PUBLIC SAFETY. THIS ISSUE WILL END UP KILLING SOMEONE (IF, IT HAS NOT ALREADY) IF, A RECALL IS NOT ORDERED IMMEDIATELY. *TR
NHTSA ODI #10930091
84,000 miles · Nov 16, 2016
SteeringSuspension
WHILE DRIVING AT SPEEDS ABOVE 50 MPH ON BOTH CITY AND HIGHWAY ROADS THE FRONT END AND STEERING WHEEL START TO WOBBLE AND VIBRATE TO A POINT WHERE CONTROL OF THE VEHICLE IS ALMOST LOST. THE ONLY WAY TO REMEDY THE WOBBLE/VIBRATION IS TO HIT THE BRAKES AND SLOW THE VEHICLE DOWN. THIS ONLY OCCURS WHEN DRIVING OVER UNEVEN PAVEMENT,…
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WHILE DRIVING AT SPEEDS ABOVE 50 MPH ON BOTH CITY AND HIGHWAY ROADS THE FRONT END AND STEERING WHEEL START TO WOBBLE AND VIBRATE TO A POINT WHERE CONTROL OF THE VEHICLE IS ALMOST LOST. THE ONLY WAY TO REMEDY THE WOBBLE/VIBRATION IS TO HIT THE BRAKES AND SLOW THE VEHICLE DOWN. THIS ONLY OCCURS WHEN DRIVING OVER UNEVEN PAVEMENT, POT HOLES OR WASHBOARD ROADS. MY RESEARCH HAS REVEALED THAT THIS IS A VERY COMMON PROBLEM WITH THE F250S AND IS COMMONLY REFERRED TO AS THE "DEATH WOBBLE". THE 2 DEALERS I BROUGHT IT TO EVEN AGREED THAT IT IS A COMMON PROBLEM THAT THEY HAVE BEEN DEALING WITH. THIS PROBLEMS OCCURS ALMOST EVERY HIGHWAY TRIP I TAKE.
NHTSA ODI #10926570
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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