NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
266 reports59,000 miles · Feb 12, 2019
Suspension
WHILE DRIVING IN SPEEDS BETWEEN 55-70 AND DRIVING OVER A BUMP, BRIDGE OR POTHOLE, MY FRONT END WOULD SHAKE VIOLENTLY; RESULTING IN NEARLY LOSING CONTROL OF THE TRUCK. I WOULD NEED TO COME TO A COMPLETE STOP IN ORDER TO END THE VIOLENT SHAKING. THIS HAPPENED NEARLY 15 TIMES WHEN DRIVING EASTBOUND ON I-40 BETWEEN NASHVILLE AND KN…
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WHILE DRIVING IN SPEEDS BETWEEN 55-70 AND DRIVING OVER A BUMP, BRIDGE OR POTHOLE, MY FRONT END WOULD SHAKE VIOLENTLY; RESULTING IN NEARLY LOSING CONTROL OF THE TRUCK. I WOULD NEED TO COME TO A COMPLETE STOP IN ORDER TO END THE VIOLENT SHAKING. THIS HAPPENED NEARLY 15 TIMES WHEN DRIVING EASTBOUND ON I-40 BETWEEN NASHVILLE AND KNOXVILLE TN. I WAS LUCKY ENOUGH TO HAVE AN EMERGENCY SHOULDER AND LIGHT TRAFFIC OR ELSE IT MAY HAVE CAUSED A DEADLY ACCIDENT. I HAVE RESEARCHED THIS ISSUE AND MOST CALL IT 'DEATH WOBBLE' AND IT IS CAUSED BY THE CASTOR ANGLE OF FORDS FRONT END SUSPENSION. IT IS KNOW TO RAPIDLY WEAR BUSHINGS, JOINTS AND BEARINGS THAT COULD ULTIMATELY CAUSE LOSS OF TOTAL CONTROL OF A HEAVY DUTY VEHICLE. MULTIPLE TSB HAVE BEEN ISSUES FOR OTHER YEAR OF SUPERDUTY TRUCKS AND ALL HAVE STATED TO REPLACE WORN TRACK BARS, TIE ROD ENDS, STEERING STABILIZERS AND ADJUST THE CASTOR ANGLE.
NHTSA ODI #11176500
30,000 miles · Jan 15, 2019
Service Brakes
SOFT PEDAL, BRAKE SYSTEM PEDAL PRESSURE HAS MOVEMENT WHEN STARTING. WHILE DRIVING HAS LIMITED STOPPING POWER.
NHTSA ODI #11170089
188,180 miles · Dec 11, 2018
EngineFuel/propulsion System
TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT FOUND METAL SHRAPNEL IN THE FUEL SYSTEM, WHICH TRAVELED TO THE ENGINE. MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS CHANGED. THE MECHANIC DIAGNOSED THAT THE FUEL INJECTORS AND FUEL PUMP NEEDED TO BE REPL…
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TL* THE CONTACT OWNS A 2012 FORD F-250. THE CONTACT FOUND METAL SHRAPNEL IN THE FUEL SYSTEM, WHICH TRAVELED TO THE ENGINE. MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS CHANGED. THE MECHANIC DIAGNOSED THAT THE FUEL INJECTORS AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 188,180.
NHTSA ODI #11160802
199,000 miles · Nov 19, 2018
Steering
OUR SUPER DUTY IS ONE OF THE ONES AFFECTED BY THE DEATH WOBBLE.HOW ANYONE CAN SAY IT'S NOT A SAFETY ISSUE IS BEYOND ME.DRIVE 40 MPH AND HAVE IT SHAKE SO BAD IT CROSSES THE CENTER LINE OR DRIVE ANY SPEED FROM 40 TO 75 MPH ON THE HIGHWAY AND GO OVER A BUMP OR CHANGE IN PAVEMENT AND HAVE IT SHAKE SO BAD YOU NEED TO HIT THE BRAKES T…
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OUR SUPER DUTY IS ONE OF THE ONES AFFECTED BY THE DEATH WOBBLE.HOW ANYONE CAN SAY IT'S NOT A SAFETY ISSUE IS BEYOND ME.DRIVE 40 MPH AND HAVE IT SHAKE SO BAD IT CROSSES THE CENTER LINE OR DRIVE ANY SPEED FROM 40 TO 75 MPH ON THE HIGHWAY AND GO OVER A BUMP OR CHANGE IN PAVEMENT AND HAVE IT SHAKE SO BAD YOU NEED TO HIT THE BRAKES TO SLOW IT WHILE TRAFFIC IS GOING AT 70.VERY DANGEROUS.FORD HAS THE SIMPLE SOLUTION BUT WON'T LET IT OUT.CAMBERS ARE FACTORY SET AT 4.2 WHICH CAUSES THE PROBLEM.CHANGING TO3.5 FIXES IT.FORD COULD HAVE RECALLED THEM BACK IN 2007 AND STOPPED FACTORY SETTINGS OF 4.2.WE SPENT OVER $1500 ON FRONT END REPAIRS,PLLUS SHOCKS AND TIRES WHICH WAS MONEY THROWN OUT. WE WERE TOLD TO PUT NEW ROTORS AND CALIPERS TO CORRECT IT.NO WAY. TOMORROW IT GOES IN TO HAVE THE CAMBERS RESET. OH OVER $700 ALSO TO REPLACE ALL BUSHINGS BEFORE A FORD COMPANY MECHANIC TOLD US ABOUT THE CAMBERS.THE WOBBLE MAY BE THE REASON SO MANY VEHICLES CROSS INTO ONCOMING TRAFFIC.THAT WOBBLE IS BONE JARRING AND MY WIFE HAS 20 FLOATING SPURS IN HER NECK SO IT'S PAINFUL FOR HER.BOUGHT THE TRUCK IN 2016 AND THE PROBLEM IS STILL THERE.
NHTSA ODI #11152553
46,747 miles · Nov 12, 2018
Unknown Or Other
THE BRAKE SHIFT INTERLOCK ACUATOR DOES NOT WORK IN MY 2012 FORD F250. I FOUND THIS OUT THE HARD WAY WHEN MY 8 YEAR OLD SON HIT THE SHIFTER AND THE TRUCK ROLLED BACKWARDS WITH HIM IN IT. I WAS TAKING GROCERIES OUT OF MY TRUCK AND I HAD THE KEYS IN MY POCKET THINKING THERE IS NOTHING HE CAN DO THAT WOULD MAKE THE TRUCK MOVE. LUCKI…
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THE BRAKE SHIFT INTERLOCK ACUATOR DOES NOT WORK IN MY 2012 FORD F250. I FOUND THIS OUT THE HARD WAY WHEN MY 8 YEAR OLD SON HIT THE SHIFTER AND THE TRUCK ROLLED BACKWARDS WITH HIM IN IT. I WAS TAKING GROCERIES OUT OF MY TRUCK AND I HAD THE KEYS IN MY POCKET THINKING THERE IS NOTHING HE CAN DO THAT WOULD MAKE THE TRUCK MOVE. LUCKILY I WAS ABLE TO JUMP INTO THE MOVING VEHICLE AND HIT THE BRAKE WITH MY HAND. THE WHOLE INCIDENT WAS RECORDED ON MY HOME SECURITY CAMERA. IT WAS A VERY SCARY SITUATION THAT COULD'VE GONE REALLY BAD BUT THANKFULLY IT DIDN'T. I FOUND THIS ARTICLE ONLINE (HTTPS://NEWS.PICKUPTRUCKS.COM/2011/12/RECALL-ALERT-2011-FORD-F-150-2012-FORD-F-250-F-350-F-450-F-550.HTML) AND ITS STATING THAT THERE WAS A RECALL ON THIS PART BUT ONLY FOR TRUCKS THAT WERE BUILT BETWEEN 9/9-9/22 OF THAT YEAR. MINE WAS BUILT 3/12 BUT I FIND IT FAR TOO HARD TO BELIEVE THAT THERE SHOULDN'T BE A RECALL ON MY VEHICLE ALSO. I CONTACTED FORD MOTOR CORPORATION AND THEY SEEM TO HAVE NO CONCERNS ABOUT MY CURRENT SITUATION. I BELIEVE SOMETHING THIS DANGEROUS SHOULD BE TAKEN CARE OF BY THEM. TO ME ITS NOT ABOUT THE MONEY BUT IT IS ABOUT THE PRINCIPLE OF HOW THERE COULD BE A POSSIBILITY OF DEATH CAUSED BY THIS. MY TRUCK ONLY HAS 46,000 MILES ON IT AND I BELIEVE THAT IS WAY UNDER THE AVERAGE MILAGE FOR A VEHICLE OF THAT AGE. HOPEFULLY I CAN GET SOME GUIDANCE FROM YOU GUYS IN WHICH TO TAKE MY NEXT STEP IN GETTING MY SITUATION RESOLVED. THANK YOU.
NHTSA ODI #11151032
8,700,000 miles · Nov 3, 2018
Unknown Or Other
TAKATA RECALL MY SECURITY ALARM GOES OFF AT RANDOM ANY TIME DAY OR NIGHT WHEN PARKED IN DRIVEWAY. NO RYME OF REASON WHY. NOTHING AROUND TRUCK, 0R TOUCHING IT. DAY OR NIGHT. WHEN LOCKED WHICH ITS ALWAYS LOCKED IF IM NOT IN IT. NO PHOTOES, BUT I DO HAVE WITNESSES.
NHTSA ODI #11145067
67,000 miles · Oct 13, 2018
Unknown Or OtherVisibility/wiper
DEFROST MODE ACUATOR FAULTY
NHTSA ODI #11140146
70,000 miles · Sep 26, 2018
SteeringSuspension
WHEN YOU HIT A BUMP OR POT HOLE IN THE ROAD THE FRONT WHEEL START BOUNCING LIKE A BASKET BALL. IT IS A VIOLENT REACTION. IT ONLY STOP BOUNCING IF YOU SLOW DOWN. THIS WILL HAPPEN AT SPEEDS FROM 45 TO 75 MPH. ALSO WHEN HITTING BUMPS IN THE ROAD, YOU LOOSE STEERING CONTROL FOR A FRACTION OF A SECOND. THIS HAS CAUSED MY TRUCK TO TEM…
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WHEN YOU HIT A BUMP OR POT HOLE IN THE ROAD THE FRONT WHEEL START BOUNCING LIKE A BASKET BALL. IT IS A VIOLENT REACTION. IT ONLY STOP BOUNCING IF YOU SLOW DOWN. THIS WILL HAPPEN AT SPEEDS FROM 45 TO 75 MPH. ALSO WHEN HITTING BUMPS IN THE ROAD, YOU LOOSE STEERING CONTROL FOR A FRACTION OF A SECOND. THIS HAS CAUSED MY TRUCK TO TEMPORARILY LOOSE CONTROL. THIS HAPPENS ON EVERY BUMP. NOT GOOD.
NHTSA ODI #11131654
157,000 miles · Aug 18, 2018
Electrical SystemExterior Lighting
I BOUGHT A USED 2012 F250 FOUR WHEEL DRIVE THAT HAD NO DOME, CARGO, OR MAP LIGHTS BUT EVERYTHING ELSE WORKED NORMAL. AFTER REPLACING BULBS, DIMMER SWITCH, AND CHECKING ALL FUSES I TOOK IN TO MY FORD DEALERSHIP AND THEY FOUND THAT DUE TO MOISTURE IN THE CAB, IT BURNED OUT THE BODY CONTROL MODULE AKA BCM. RUMOR HAS IT THAT THESE T…
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I BOUGHT A USED 2012 F250 FOUR WHEEL DRIVE THAT HAD NO DOME, CARGO, OR MAP LIGHTS BUT EVERYTHING ELSE WORKED NORMAL. AFTER REPLACING BULBS, DIMMER SWITCH, AND CHECKING ALL FUSES I TOOK IN TO MY FORD DEALERSHIP AND THEY FOUND THAT DUE TO MOISTURE IN THE CAB, IT BURNED OUT THE BODY CONTROL MODULE AKA BCM. RUMOR HAS IT THAT THESE TRUCKS LEAK WATER FROM WINDSHIELD OR FIREWALL. I PAID 650 TO HAVE IT REPLACED.
NHTSA ODI #11120775
130,000 miles · Aug 17, 2018
Steering
AS REPORTED FROM PREVIOUS OWNERS, DEATH WOBBLE HAS HAPPENED A NUMBER OF TIMES. I GET WOBBLE AT DIFFERENT TIMES IN DRIVING. I HAD DRIVEN 240 MILES ON THE HIGHWAY WITH NO PROBLEMS. AS I APPROACHED A TRAFFIC LIGHT TO MAKE A LEFT TURN, THE STEERING WHEEL STARTED TO WOBBLE AND FELT LIKE IT WANTED TO LOCK UP. I PULLED OVER TO CHEC…
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AS REPORTED FROM PREVIOUS OWNERS, DEATH WOBBLE HAS HAPPENED A NUMBER OF TIMES. I GET WOBBLE AT DIFFERENT TIMES IN DRIVING. I HAD DRIVEN 240 MILES ON THE HIGHWAY WITH NO PROBLEMS. AS I APPROACHED A TRAFFIC LIGHT TO MAKE A LEFT TURN, THE STEERING WHEEL STARTED TO WOBBLE AND FELT LIKE IT WANTED TO LOCK UP. I PULLED OVER TO CHECK FRONT WHEELS WITH NOT NOTICING ANYTHING WRONG STARTED DRIVING AND WOBBLE WAS GONE. THE STEERING WHEEL HAS STARTED DOING MORE OF THE "DEATH WOBBLE" AT ANY SPEED. I SPOKE WITH THE FORD DEALER AND THEY DIDN'T HAVE AN ANSWER. WHEN YOU SPEND $65,000.00 AND THIS HAPPENS THE MANUFACTURER SHOULD BE SENDING OUT RECALL NOTICES. THE MANUFACTURE KNOWS ABOUT THIS AND CHANGED IT ON NEWER VEHICLES SO THEY MUST KNOW WHAT THE PROBLEM IS. LET'S HOPE NO ONE GETS KILLED OR SERIOUS INJURED FROM THE DEATH WOBBLE. IS FORD READY TO FIGHT THIS IN COURT ON A CLASS ACTION LAWSUIT? MY VEHICLE HAS 149,000 MILES ON IT AND STARTED AROUND 130,000 MILES.
NHTSA ODI #11120681
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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