NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
25 reportsClear category filter52,000 miles · Jun 30, 2020
SteeringSuspensionUnknown Or Other
MY TRUCK IS EXPERIENCING THE DEATH WOBBLE, THIS HAS HAPPENED MANY TIMES WITH ONE INCIDENT OF MY WIFE LOSING CONTROL. I TOOK THE TRUCK TO THE FORD DEALERSHIP AND THEY TOLD ME THAT I NEEDED NEW TIRES. I GOT NEW TIRES AND AN ALIGNMENT AND THE TRUCK HAD THE DEATH WOBBLE AGAIN. I TOOK THE TRUCK BACK TO FORD AND ALL THEY COULD TELL ME…
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MY TRUCK IS EXPERIENCING THE DEATH WOBBLE, THIS HAS HAPPENED MANY TIMES WITH ONE INCIDENT OF MY WIFE LOSING CONTROL. I TOOK THE TRUCK TO THE FORD DEALERSHIP AND THEY TOLD ME THAT I NEEDED NEW TIRES. I GOT NEW TIRES AND AN ALIGNMENT AND THE TRUCK HAD THE DEATH WOBBLE AGAIN. I TOOK THE TRUCK BACK TO FORD AND ALL THEY COULD TELL ME IS TO LOOK AT THE SERVICE ADVISORY AND DECIDE IF I WANTED TO PAY FOR THEM TO FIX THE PROBLEM. I ONLY HAD 50,000 MILES ONE THE TRUCK AND COULD NOT UNDERSTAND WHY I WOULD HAVE TO COME OUT OF POCKET FOR THIS ISSUE. THIS IS A VERY SERIOUS AND SCARY ISSUE THAT'S IS GOING TO END UP KILLING SOMEONE IF IT HASN'T ALREADY
NHTSA ODI #11331713
Mileage unknown · Apr 27, 2020
SuspensionUnknown Or Other
TRUCK BEGAN SHAKING OCCASIONALLY BEFORE END OF WARRANTY. SOMETIMES FROM A NOTICEABLE BUMP SOMETIMES FOR NO CLEAR REASON. TOOK IT BACK TO DEALERSHIP SEVERAL TIMES PRIOR TO WARRANTY EXPIRATION BUT TOLD THERE WAS NOTHING WRONG. IT GOT WORSE TO THE POINT WE DID NOT DRIVE THE VEHICLE MUCH AS IT BECAME ALMOST UNCONTROLLABLE AND HAPPEN…
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TRUCK BEGAN SHAKING OCCASIONALLY BEFORE END OF WARRANTY. SOMETIMES FROM A NOTICEABLE BUMP SOMETIMES FOR NO CLEAR REASON. TOOK IT BACK TO DEALERSHIP SEVERAL TIMES PRIOR TO WARRANTY EXPIRATION BUT TOLD THERE WAS NOTHING WRONG. IT GOT WORSE TO THE POINT WE DID NOT DRIVE THE VEHICLE MUCH AS IT BECAME ALMOST UNCONTROLLABLE AND HAPPENS SEEMINGLY RANDOMLY. ONE TIME ON THE HIGHWAY IN TRAFFIC WITH OUR GRANDDAUGHTERS IT WAS ALL WE COULD DO TO GET IT OFF THE SIDE OF THE ROAD WITHOUT HITTING ANYONE. WE HAVE TAKEN THE TRUCK TO SEVERAL MECHANICS WHO HAVE REPLACED MOST OF THE FRONT SUSPENSION, BRAKES, AND NEW TIRES...AGAIN. WE HAVE PUT SEVERAL THOUSAND DOLLARS INTO REPAIRS WITH FORD UNWILLING OR UNABLE TO DIAGNOSE, REPAIR, OR EVEN ADMIT THIS IS A HUGE PROBLEM. UNSAFE FOR ANYONE. THESE ARE EXPENSIVE VEHICLES AND WE SHOULD NOT BE AFRAID TO USE THEM. HOW CAN YOU NOT ADMIT THIS IS A SAFETY ISSUE BEFORE IT KILLS SOMEONE? SEE DEATH WOBBLE VIDEOS ONLINE. THE TRUCK SHAKES SO HARD ONE MECHANIC WHO TEST DROVE OURS WONDERED HOW ALL THE GLASS WASN'T BROKEN OUT OF IT. WE DO HAVE PROOF OF MULTIPLE REPAIRS TRYING TO MAKE THE TRUCK SAFE TO DRIVE AGAIN.
NHTSA ODI #11322362
157,000 miles · Mar 9, 2020
SteeringSuspensionUnknown Or Other
SEVERE SHAKING IN FRONT END AROUND 60MPH. TRUCK BECOMES UNCONTROLLABLE AND VERY DANGEROUS. "DEATH SHUDDER"
NHTSA ODI #11317111
142,000 miles · Feb 16, 2020
Power TrainUnknown Or Other
DRIVING DOWN INTERSTATE 85 AT 65MPH PASSING A VEHICLE AND ALL THE SUDDEN TRUCK STARTS TO VIOLENTLY SHAKE, MAKING IT NEARLY IMPOSSIBLE TO CONTROL UNTIL WE GOT BELOW 30 MPH. FELT AS IF TIRES WERE GOING TO FALL OFF OR WE WERE GOING TO LOOSE CONTROL.
NHTSA ODI #11309562
37,000 miles · Jan 10, 2020
SteeringUnknown Or Other
THE TRUCK HAS WHAT THEY CALL THE DEATH WOBBLE ITS IS VERY SCARY AND DANGEROUS. THERE ARE HUNDREDS IF NOT THOUSANDS FOR COMPLAINTS OUT THE ON THE INTERNET THIS IS A BIG PROBLEM AND FORD SHOULD BE RESPONSIBLE BEFORE PEOPLE GET KILLED IF ITS NOT ALREADY HAPPENED. IT SHAKES UNCONTROLLABLY AS SOON AS YOU YOU HIT A BRIDGE CONNECT…
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THE TRUCK HAS WHAT THEY CALL THE DEATH WOBBLE ITS IS VERY SCARY AND DANGEROUS. THERE ARE HUNDREDS IF NOT THOUSANDS FOR COMPLAINTS OUT THE ON THE INTERNET THIS IS A BIG PROBLEM AND FORD SHOULD BE RESPONSIBLE BEFORE PEOPLE GET KILLED IF ITS NOT ALREADY HAPPENED. IT SHAKES UNCONTROLLABLY AS SOON AS YOU YOU HIT A BRIDGE CONNECTOR OR A BUMP OR ANY IMPERFECTION ON THE ROAD WHEN YOU DOING TIGER RATE OF SPEED APROX 60 TO 70 MPH. AND VERY DANGEROUS WHEN Y9OUR ON THE HIGHWAYS IT ALSO CAN HAPPEN IF THE WHEELS AREA AT A CERTAIN ANGLE AND YOU HIT A BUMP IN THE ROAD. YOU HA E TO SLOW DOWN TO ABOUT 10 OR 15 MPH AND CAN TO HIT THE BRAKES.OR GAS TO GET OUT OF IT.
NHTSA ODI #11298442
120,000 miles · Oct 9, 2019
SteeringUnknown Or Other
WE HAVE A F-250 KING RANCH SUPER DUTY 4 WHEEL DRIVE. WHEN WE ARE GOING OVER 60 MPH AND WE HIT A BUMP IT GOES INTO A DEATH SHAKE. IT DOESNT MATTER IF IT IS A HIGHWAY OR COUNTRY ROAD IF YOU HIT A BUMP YOU BETTER HOLD ON CAUSE YOUR GOING INTO A DEATH SHAKE LIKE NO OTHER. IT IS VERY HARD TO STEER AND CONTROL. YOU HAVE TO SLOW DOWN T…
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WE HAVE A F-250 KING RANCH SUPER DUTY 4 WHEEL DRIVE. WHEN WE ARE GOING OVER 60 MPH AND WE HIT A BUMP IT GOES INTO A DEATH SHAKE. IT DOESNT MATTER IF IT IS A HIGHWAY OR COUNTRY ROAD IF YOU HIT A BUMP YOU BETTER HOLD ON CAUSE YOUR GOING INTO A DEATH SHAKE LIKE NO OTHER. IT IS VERY HARD TO STEER AND CONTROL. YOU HAVE TO SLOW DOWN TO BELOW 30 MPH BEFORE IT WILL STOP. VERY DANGEROUS! I HAVE SEEN ON THE WEBSITE THIS IS COMMON AND FORD WONT DO ANYTHING ABOUT IT. THIS HAS HAPPENED 15 TIMES SO FAR. WE USUALLY LEAVE IT PARKED AT OUR HOUSE BECAUSE IT IS DANGEROUS TO DRIVE. SO WE PAY A BIG NOTE TO LEAVE IT PARKED.
NHTSA ODI #11267529
85,000 miles · Aug 2, 2019
Unknown Or Other
THE SECURITY SYSTEM GOES OFF AT RANDOM, SINCE I BOUGHT THE TRUCK. SHOP SAYS. NOTHING WRONG .... I BEG TO DIFFER, I CAN BE INSIDE A STORE, KEYS IN PURSE AND ALARM GOES OFF AND NO ONE AROUND TRUCK. OR AT HOME IN BED AT 2 OR 4 AM AND IT GOES OFF. NO ONE AROUND TRUCK KEYS ON COUNTER. I ALWAYS LOCK MY TRUCK NO MATTER WHERE I'M AT…
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THE SECURITY SYSTEM GOES OFF AT RANDOM, SINCE I BOUGHT THE TRUCK. SHOP SAYS. NOTHING WRONG .... I BEG TO DIFFER, I CAN BE INSIDE A STORE, KEYS IN PURSE AND ALARM GOES OFF AND NO ONE AROUND TRUCK. OR AT HOME IN BED AT 2 OR 4 AM AND IT GOES OFF. NO ONE AROUND TRUCK KEYS ON COUNTER. I ALWAYS LOCK MY TRUCK NO MATTER WHERE I'M AT, BUT I HAVE TO FIND MY KEYS AND UNLOCK IT THEN RELOCK TO RESET THE ALARM. IT'S ANNOYING AND IM SURE INSURANCE WOULD LOOK TWICE ON COVERING A VEHICLE THAT SECURITY DOESN'T WORK CORRECTLY. IT LIKE CRYING WOLF WOLF I'M AFRAID MY TRUCK WILL ACTUALLY BE STOLEN ONE DAY. THEN WHO DO I BLAME?? FORD? THIS IS A RANDOM PROBLEM BUT CONTINUOUS . PLEASE DO SOMTHING. NOT SURE WHAT DOCUMENTATION TO SEND OTHER THAN WITNESSES.
NHTSA ODI #11241223
140,000 miles · Mar 1, 2019
SteeringSuspensionUnknown Or Other
TRAVELING AT VARIOUS SPEEDS THE TRUCK FRONT VIBRATE VIOLENTLY. I HAVE TO PULL OFF THE ROAD AND STOP TO GET THE VIBRATION TO STOP. THE TIRES HAVE BEEN BALANCED AND REBALANCED. THE VEHICLE IS STILL IN THE STOCK CONFIGURATION. I HAVE APPROXIMATELY 140K MILES NOW.
NHTSA ODI #11183371
46,747 miles · Nov 12, 2018
Unknown Or Other
THE BRAKE SHIFT INTERLOCK ACUATOR DOES NOT WORK IN MY 2012 FORD F250. I FOUND THIS OUT THE HARD WAY WHEN MY 8 YEAR OLD SON HIT THE SHIFTER AND THE TRUCK ROLLED BACKWARDS WITH HIM IN IT. I WAS TAKING GROCERIES OUT OF MY TRUCK AND I HAD THE KEYS IN MY POCKET THINKING THERE IS NOTHING HE CAN DO THAT WOULD MAKE THE TRUCK MOVE. LUCKI…
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THE BRAKE SHIFT INTERLOCK ACUATOR DOES NOT WORK IN MY 2012 FORD F250. I FOUND THIS OUT THE HARD WAY WHEN MY 8 YEAR OLD SON HIT THE SHIFTER AND THE TRUCK ROLLED BACKWARDS WITH HIM IN IT. I WAS TAKING GROCERIES OUT OF MY TRUCK AND I HAD THE KEYS IN MY POCKET THINKING THERE IS NOTHING HE CAN DO THAT WOULD MAKE THE TRUCK MOVE. LUCKILY I WAS ABLE TO JUMP INTO THE MOVING VEHICLE AND HIT THE BRAKE WITH MY HAND. THE WHOLE INCIDENT WAS RECORDED ON MY HOME SECURITY CAMERA. IT WAS A VERY SCARY SITUATION THAT COULD'VE GONE REALLY BAD BUT THANKFULLY IT DIDN'T. I FOUND THIS ARTICLE ONLINE (HTTPS://NEWS.PICKUPTRUCKS.COM/2011/12/RECALL-ALERT-2011-FORD-F-150-2012-FORD-F-250-F-350-F-450-F-550.HTML) AND ITS STATING THAT THERE WAS A RECALL ON THIS PART BUT ONLY FOR TRUCKS THAT WERE BUILT BETWEEN 9/9-9/22 OF THAT YEAR. MINE WAS BUILT 3/12 BUT I FIND IT FAR TOO HARD TO BELIEVE THAT THERE SHOULDN'T BE A RECALL ON MY VEHICLE ALSO. I CONTACTED FORD MOTOR CORPORATION AND THEY SEEM TO HAVE NO CONCERNS ABOUT MY CURRENT SITUATION. I BELIEVE SOMETHING THIS DANGEROUS SHOULD BE TAKEN CARE OF BY THEM. TO ME ITS NOT ABOUT THE MONEY BUT IT IS ABOUT THE PRINCIPLE OF HOW THERE COULD BE A POSSIBILITY OF DEATH CAUSED BY THIS. MY TRUCK ONLY HAS 46,000 MILES ON IT AND I BELIEVE THAT IS WAY UNDER THE AVERAGE MILAGE FOR A VEHICLE OF THAT AGE. HOPEFULLY I CAN GET SOME GUIDANCE FROM YOU GUYS IN WHICH TO TAKE MY NEXT STEP IN GETTING MY SITUATION RESOLVED. THANK YOU.
NHTSA ODI #11151032
8,700,000 miles · Nov 3, 2018
Unknown Or Other
TAKATA RECALL MY SECURITY ALARM GOES OFF AT RANDOM ANY TIME DAY OR NIGHT WHEN PARKED IN DRIVEWAY. NO RYME OF REASON WHY. NOTHING AROUND TRUCK, 0R TOUCHING IT. DAY OR NIGHT. WHEN LOCKED WHICH ITS ALWAYS LOCKED IF IM NOT IN IT. NO PHOTOES, BUT I DO HAVE WITNESSES.
NHTSA ODI #11145067
NHTSA investigations
1RQ14005 · Vehicle Commanded Engine Shutdown
Opened Jan 13, 2015 · Closed Mar 15, 2016
Status: closed (inferred from source dates) · Electrical System:software; Engine; Engine And Engine Cooling:engine:diesel; Engine And Engine Cooling:exhaust System; Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Additional source detail variants (5)
Electrical System:software
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:engine:diesel
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System:emission Control
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine And Engine Cooling:exhaust System
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
Engine
The Office of Defects Investigation (ODI) opened this RQ to investigate allegations that the scope and remedy of safety recall 13V-535 were inadequate. Recall 13V-535 was limited to a relatively small population of Ambulance Package vehicles and ODI received complaints of pickup trucks and Fire Engine Prep Package vehicles being affected by the same defect. Ford manufactured approximately 555,985 subject vehicles between February 22, 2010 and January 30, 2015 that may be affected by defective EGT sensors and Powertrain Control Module (PCM) software calibration. The subject vehicles are equipped with four (4) EGT sensors to monitor engine operating conditions. An EGT sensor fault may produce false exhaust over-temperature signals. If these signals are produced, the Powertrain Control Module (PCM) implements a Failure Management Effects Mode (FMEM) and the driver receives a Stop Safely Now (SSN) system warning on the instrument cluster message center. The FMEM triggers a 70% reduction in available engine power over a period of no more than 45 seconds, during which it may not be possible to accelerate or maintain vehicle speed. The PCM then commands the engine to shut down when vehicle speed reaches approximately 1 mph. There is no immediate restart capability. Depending on the PCM software calibration, ignition key position and ambient temperature conditions, the engine may not restart until the end of a 10-60 minute cool down period.Ford and its component supplier(s) made numerous changes to the PCM software calibration and the design, material and manufacture of the EGT sensors over the period of subject vehicle production. This continuous product improvement affected vehicle performance regarding the alleged defect. Ford acknowledges the defect condition in the subject vehicles but argues that an unreasonable risk to motor vehicle safety is limited to Ambulance Package and Fire Engine Prep Package vehicles where commanded shutdown could impact emergency response and patient care. Ford also argues that the defect trend is in decline. Ford also initiated a new safety recall (15V-175) to address the 13V-535 remedy concerns in the Ambulance Package vehicles and Fire Engine Prep Package vehicles. The 15V-175 remedy reprograms the PCM with a new software calibration that stops a single EGT sensor fault to cause the vehicle to enter the FMEM shutdown mode.Ford also initiated an EPA emissions recall (14E03) for all subject vehicles that reprograms the PCM with the software calibration employed in safety recall 15V-175. Finally, Ford initiated a Customer Satisfaction Program (15M01) providing extended warranty coverage of 8 years or 80,000 miles for the the EGT sensors on certain MY2011-2012 subject vehicles.Due to the EPA emissions recall, that had a 66.6% completion rate in Ford's December 2015 progress report to the EPA, the defect trend is in decline. ODI is not aware of any crashes, deaths or injuries related to the alleged defect.ODI believes the alleged defect poses a safety risk but notes that the EPA emissions recall is addressing the safety problem.Compelling issuance of a duplicate recall would not represent a wise use of agency resources.Accordingly, this Recall Query is closed.This action is not a finding that no defect exists and NHTSA will take further action if such action is warranted.
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